I sent my 16 inch MacBook Pro to Rossman Repair Group in Mid December, 2025. My laptop had died,…read moreunable to reboot about a week after updating the OS. The Genius Bar at Apple told me it could not be repaired and I would need to replace the Logic Board for $850 or "just buy a new one." A local (Orange County) 3rd party repair shop, after having it for a week, told me it couldn't be repaired. I then went to Reddit for help and suggestions. There were several referrals to Rossmann Repair Group. I contacted them through their online contact form. They immediately messaged with a few more questions and then gave me the necessary details to send my device to them in Austin. I did so - of course, the holidays slowed things down a bit, but by the second week in January, I received word that my lap top had been successfully repaired, losing NONE of my data. Amazing! The cost? A mere $459 which includes shipping back (USPS) to me, signing at delivery. I did have go pay for shipping to get it to them. Totally worth it to me. To insure safe and speedy delivery, signing upon delivery, to them. I paid about $89 for UPS, not including double boxing and bubble wrap. So, in total, I paid $638, for shipping to, repair, shipping back. I didn't lose ANY of my data. I am sooo happy and thankful to Rossmann Repair Group. Thank you!!!

I went in on a Friday midday in June. Was quickly greeted by a worker. I gave him a broken MacBook…read moreand he said it'll take 5-10 minutes for a free diagnosis. After about 5 minutes he came back stating the power rail was broken, but I did not proceed with the repair, as the cost of repair was more than the value of the laptop. The quote was half of Apple's quote and came with a guarantee if that I will not pay if they can't successfully fix it. This is miles better than the Apple store as they would make you wait over 15 minutes even though you had an appointment just for the "genius" to say you need to quote an $800 logic board replacement. Best of all there was a cool painting of Clinton the cat!

Very fast no-nonsense service, didn't upsell, clear pricing. Highly recommended - will be back for…read moreany future repairs

Just giving this place a 5 stars because they continuously keep cleaning out my phone for free for…read moreme when it gets too dirty to charge up. They could have charged me for it, but they never do.

Came here despite the single 1 star review and I'm glad I did…read more I had a very specific job: move over an old HDD PCB along with a BIOS chip that requires some soldering. They did it in about an hour and charged me less than what the "more reputable" shop downtown quoted. Best part is, the HDD now powers on and I can rescue the files that I thought were lost!

Quick cheap real technician out in 30 minutes This business…read moredoes technical repair & service. No frills.

Not fancy, no frills just helpful & honest. That's a 10* in my book! No up sale, cross sell, sell…read moreme something I don't need. THANK YOU! I will definitely return & recommend to anyone who asks.

Got hit with the classic "why today?" Mac hiccup and needed a no-nonsense fix. Longhorn Mac Repair…read morecame up with solid reviews and quick turnaround, so I gave them a shot. Atmosphere: Nothing flashy--just functional, which is exactly what you want when your laptop is on the fritz. Service: Friendly, efficient, and communicative. They're good about quoting before work starts and answering questions clearly (even after hours in some cases), and they'll tell you what can be done same-day vs. what needs parts. I spoke mostly with Patrick and he was very cordial and to the point. These guys know what they are doing, since most of them are former Apple specialists. Notes/Tips: Call ahead or request a quote online if you're on a tight schedule. Bring your charger if the issue seems power-related--it helps them test faster. (General best practice.) Definitely my top recommended for any Apple based repairs needed

Buyer Beware Space Baby was a total disappointment. Most…read moreimportantly, he did not honor his 90 day warranty. My stereo worked fine after I picked it up following repairs, but it broke down in about a month. I messaged him through his portal and left voice mails informing him of what happened, but he did not reply to any of my messages. I was forced to find a different repair service. Also, there were other lapses. He kept my receiver about six weeks longer than the estimated time for repairs and during that time he did not reply to the messages I sent asking for an update.

This is the only place to go for this kind of quality work. Everything was thoroughly explained and…read morethere were no nasty surprises. The friendly shop dogs are an added bonus.

F*ed up something that should have been easy to do. Transfer from iPad to new IPad. Nope. Not me. I…read morescrewed it up by powering off the new iPad BEFORE everything was done. YES! I immediately forgot the password. Apple tech support tried everything they could but, bc I didn't let the transfer finish... Anyway, I lack a Mac or iPhone. Cracked Apple was available to fix my technology error very quickly and was ver very courteous. He did not laugh at me. Chances are 100% I will do something daft again and I will call upon Cracked Apple to be my iPad savior .

The only place that could fix my broken ipad and I went four places. No one else would even try and…read morehe fixed it promptly and at reasonable cost It has since worked perfectly for years

The city of Austin is so fortunate to have this guy..great personality ..great knowledge ..great…read moreservice ..he's worked on many stuff for me over the years..most recent ..a Leak stereo 50 amp and Leak Point One preamp. Sonic bliss.

Alberto is the friendliest most helpful person. He helped clean my amp and replace a burnt out…read morebulb. The quickest turnaround time with quality work done by a true professional

I just left the shop on 15th st (dt Austin). I LOVE these guys…read more They are quick, knowledgeable, inexpensive and most importantly HONEST. It's refreshing, especially after dealing with the "geniuses" at Apple where it seems as though the solution to every problem is a new iPhone. I refused to believe a hairline 1/8 inch crack in screen doomed me to spend 1/2 a paycheck on a new phone. A co-worker told be to come to "uBreakiFix" when my tpuch screen was not responding. Apple insisted that it was a "motherboard issue" that reqd a new phone. uBreakiFix wasn't surprised to hear the "genius'" take. After trying all they could to save me from having to pay them a DIME, uBreakiFix replaced the screen for about $150 (OLED). I came in today, frantic, bc I need my cell to login. I had updated new iOS and my phone was unresponsive afterwards (apparently an issue with many iPhones updating to 16.?). Forced restart didn't work/charge/nothing. I wasn't feeling too optimistic when I dropped it off at 4pm. They ran diagnostics on my 14+ (free) and told me that they'd have it fixed or have an answer for me in 1-1.5 hrs. When I returned it was working like a charm. The county IT dept couldn't do it but these guys/girls did. They said it was a simple fix, appreciated my return business and I walked out...NO CHARGE. Can't recommend this place more. 5/5 all around. THANK YOU GUYS!!

Late post: You need to come see my dude Logan at this location! He was amazing and extremely…read moreknowledgeable. Service was quick and I was out the door in no time. You definitely want to see him you won't be disappointed.