The power jack on my laptop has been loose for a while, but only recently has it gotten to a point…read morewhere I can hardly work on my laptop because it keeps flipping between AC and battery power. I found this place online and decided to take my laptop here to get it fixed. Well, apparently they don't do this. They gave me a business card for Mr. Notebook. So basically, a computer repair place doesn't fix one of the most common wear and tear problems for laptops? And why is Mr. Notebook the only place in the Austin-Round Rock area that can do this?

These guys fixed a laptop that I thought was beyond repair. Plus, they let me bring my dog in the…read morestore and gave him water and a treat when we got held up a little. If you're a people (or dog) person, these are the kind of people you want to do business with. PS - I can't believe this guy (John H.) gave them a negative review for admittedly good advice. That's seriously messed up.

I've dealt with AustinPCTech 3 or 4 times since at least 2012…read more Most things I can fix myself, but when it comes to system board failures or Disk Drive crashes, these are the only people I trust and the first call I make. Twice they have recovered most of my data, and only once was the drive too far beyond repair (tbh, I knew that as soon as it happened). Michael has been in the compute business for decades, even since before I built my first PC in the early 1990's. Excellent work and the only guys I trust.

AustinPCTech rendered service for complications from a coffee spill atop my laptop keyboard. I had…read morelow hopes given the volume of the spill, but went forward anyway because I like the computer (fast, large screen, lots of RAM). I've noted the AustinPCTech office in its current location for years, but had never had the occasion to use their services. I went there blindly, as I knew of their longevity from personal observation, and doubted any business would survive in NW Hills without being reputable. I was greeted by Robert and explained my quandary. He advised a reasonable course of action and took the hardware into their work stream. Luck reigned when findings were rendered the next day: the keyboard was toasted but the motherboard, etc were unscathed. A replacement keypad was ordered; Robert worked with me to schedule shipping in accordance with my priority so we could manage cost as much as possible. The part arriveda few days later: I was advised of it's arrival and told to expect a call on completion the next day. Robert called first thing on the day promised -- he must've cranked the work overnight. Back in business, albeit, now using a USB-connected external keyboard to allay risk of another catastrophe while I quaff another cup of joe.

Needed to get my computer secured on a private network. Jim was extremely knowledgeable, patient…read morewith my multitude of questions and courteous as well. Will continue to use them for my future tech needs!

Philtron Computing has come to my rescue several times now, both helping me with personal home…read morecomputer use (desktop as well as laptop) as well as being my IT guy for my small business. As a healing arts practitioner in private practice, I do not have the typical budget of most big companies for hiring outside help. Philtron helped me several times now, first with virus clean-up, then with a few smaller tasks, always charging less than the Best Buy Geek Squad (whom I used in the past, assuming I could not afford my own IT guy). Philip helped me trouble-shoot my computer by phone, assisted me in picking out the right printer for my business needs when my old printer unexpectedly broke, and even ran a remote session for me when I had a last-minute movie-watching glitch in my laptop's Blu-Ray player! He is incredibly calm and patient, affordable, friendly and professional. Whether you're looking for someone to serve your business or personal computing needs, I would most highly recommend Philtron Computing. Phil goes above & beyond for his clients, and he is without a doubt an expert in his field.

We should have called Phillip a month ago! He showed up got our phones working and helped us…read moretransfer from one business computer to another. Thank you Phillip for making our office work better!!!!! P.S. Totally affordable rates.

Brought my computer to Mr. Computer, I was professionally welcomed, he diagnosed my computer, and…read morecalled me back after checking it out and gave me a fair quote and proceeded to make the necessary repairs. I was pleased with the speed and quality of the repair and the price! Highly recommend Mr. Computer! You will be pleased too!

Greg truly went above and beyond to help me with my monitor repair. He was knowledgeable,…read morecourteous, and very responsive throughout the entire process. I would highly recommend Mr Computer to anyone needing computer services. These are the kinds of local businesses we need to make sure we support and keep around. Thank you again, Greg!!

Most excellent 5 Star experience. I spoke on the phone and quickly decided this guy could handle…read moremy laptop. My laptop is an OG commercial laptop, tough as nails and was capable of a comeback. This guy knew it too, fixed me up right. My ancient OG Dell Latitude is back in business, faster than ever and all for an extremely reasonable price. He even had this all done within hours. Thanks Emax, your business put me back in business.

I was calling around a couple places to get an appraisal on how much it would cost to have my…read morelaptop looked at/fixed. Unlike other places that just quoted an hourly price or a flat fee (as one would expect), Eric talked me through the appraisal, asking me for generally what was wrong and computer symptoms. When I brought it to the shop, he was able to fix it in a couple minutes (okay, so maybe the fault was mine that I couldn't figure out what was wrong on my own and fix it...) but I was absolutely delighted. Eric was earnest and helpful. I'll definitely be back if I have any future issues.

I would highly, HIGHLY recommended Tech Support Austin. Aaron and his team installed my Samsung…read moreFrame TV on a concrete wall...which not only included a standard (but tough) mounting job, but also routing the fiber optic wire behind/through fireplace to closet in another bedroom. The behind-the-scenes work included drywall removal and atv box install that houses the one connect box. Was a large job, but result is impeccable!! High attention to detail, professional and an all around great experience. Couldn't recommend enough!!

He answered his phone and gave me the is idea to switch out my WiFi USB ports. It was a quick fix…read more If I need my Internet to still run faster, then I will be contacting him again. He was extremely kind and helpful.