These guys are great! Alex Hernandez is superb when it comes to taking care of us. As the…read moreAdministrative Assistant at Tucson Dermatology, I can confidentially say that this IT team definitely can handle a medical practice for employee emails, computer access, upgrading computers, and technology hardware issue support. Even from remote locations. The owner of our practice and head dermatologist Dr. Adelman has been with Frankenstein since his time as a provider in Austin Texas from 2008 up until present day 2026 in Tucson, Arizona. Alex has assisted us in our time here in Tucson, AZ remotely, and you cannot tell the difference whether it is remote or in person. Mitch at Frankenstein has helped us out remotely with ethernet dock replacement issues, and from Texas! Alex makes sure we are comfortable after every requests. They really care and take out the time to get the job done. I can vouch for these guys any day of the week!

My mom's landline was hacked three years ago. They stole the phone line and had ATT hand it over to…read morea throwaway cellular account on Verizon. They proceeded to use her phone line to apply for credit, etc. Scary, invasive and cruel. The first thing I did when I got back was have Jeremy from Frankenstein Computers help me tackle the hardware aspects of the problem. He was outstanding. I recently needed his help again with an entirely different problem and he solved problems with ease, in no time flat. Worth every dollar.

Jason helped me out with my motherboard issue. Turns out it was a short and he was able to resolve…read moreit. Definitely a very capable repair service! He responds to texts very quickly and would highly recommend you to reach out to him for advanced computer repair.

Convenient and great pricing.....fixed my laptop remotely....well versed in desktop and laptop helpread more

I was very impressed with James, he helped me a great deal, was very professional, and was…read moreconcerned about the task at hand on my behalf. Got what I needed to get done in a more than timely manner. Thank you James.

My old friend and tech guru Paul Mullen was struck and killed by a truck while walking home on…read moreSouth Congress in November. This was heartbreaking on so many levels. I still can't believe it. Take care out there, y'all. For the first time in 28 years, I found myself alone at sea with a couple of tech issues that were increasingly problematic. Nerds in a Flash arrived late on a day that I was tightly scheduled and asked for considerably more than they had originally estimated (exactly the same job/problem I had described to them)... but redeemed themselves by cheerfully solving my problem and agreeing to the original estimate. Would I hire them again? You bet, but I recommend that you have them come in on a day that you have a flexible schedule, because your own time pressures are demonstrably unimportant to them.

Guess it is true that you don't hire a "geek" when you need a pro -- especially one who charges…read morehalf the price and even includes an unexpected senior discount. I called a popular repair outfit with multiple locations, and after their dispatcher (out of state?) checked for 70 miles around, said they could get my Internet connection back in about a week. *gleep* Computer Pro to the rescue. Jon showed up the next day, fixed the Internet problem and more swiftly and efficiently. Answered questions. Hooked up my printer. Untangled stuff. Solved a number of other problems. Made recommendations. And then he came back two days later when I had a separate Internet crash. No charge, he said, after showing up the same day I called to beg for more help. Claimed the second house call was covered under his personal service warranty. He did not leave me unconnected for the better part of a week, but came at once, diagnosed the problems, fixed them quickly, and helpfully answered all my many questions. Way to go! Jon made the process seem as easy as if I were just borrowing a cup of sugar. Wonderful. Felt more like a neighbor helping out than some big deal inconvenience of an overpriced house call -- and then followed up just as fast for my second round of separate problems. Wonderful.

Great messaging response time, fast availability and great service. Thank you!read more

Needed my new AIO installed, and an M.2 I'd had for awhile. He was able to get everything done the…read moreday I brought it up, set up my drives, even did a fresh windows install when cloning it didn't work. Even went into my BIOS and fixed some fan settings that I wasn't even aware were off. He does most everything for a very affordable price aswell, had other businesses contacting me with $100 price tags just to talk to them to get quote for my issue. If you need someone to setup stuff because you don't know or or don't have the time I would highly recommend him. For the record aswell if anyone is still unsure, he was servicing a very expensive, custom-built 3D modeling/gaming PC, not a simple pre-built from Best Buy.

I reached out to Michael after several attempts with Geek Squad to fix my gaming PC. He spent time…read morecommunicating quickly with me about the issues I was having and didn't make me feel like I was dumb despite not knowing much about tech and computer stuff. I highly recommend contacting Michael if you're having issues or simply need something professionally installed !! Definitely will contact him again when I decide to upgrade my parts :) bonus points for being super friendly

Ali is the real deal, he helped me out as soon as he could! I thought my PC was done for after I…read moredid some major upgrades to it. I spent an entire day trying to fix it and it was still not working. Ali got it back up and running in a few of hours! Do not hesitate to let him fix your PC. From now on he's going to be my go to person for any computer help!

Once again Ali got my laptop back up and running when I had just about given up!…read more He agreed to work on my sick computer even though he had other jobs, and I'm grateful for his flexibility, expertise, and resources. South Austin computers are in good hands when Ali is working on them. Thanks Ali.

Really glad Economy computer repair was recommended to me at Discount Electronics. Matt was great…read moreand got my laptop set up same day! Very detail oriented as he had me open up the new laptop and he made sure all my systems were in place and folders were move where they needed to be before I left. Would recommend highly and the price was very reasonable.

I had an awesome experience! My laptop randomly gave up the ghost, and I hadn't backed up some very…read moreimportant files in a long time. Matt expertly opened it up, removed the hard drive, and saved all my files (the hard drive ended up being fine, who knows what finally died on the laptop). He transferred it all to an external for me, saving hundreds of hours of my recordings and work. All was very reasonably priced, too. Thanks again!

I sent my 16 inch MacBook Pro to Rossman Repair Group in Mid December, 2025. My laptop had died,…read moreunable to reboot about a week after updating the OS. The Genius Bar at Apple told me it could not be repaired and I would need to replace the Logic Board for $850 or "just buy a new one." A local (Orange County) 3rd party repair shop, after having it for a week, told me it couldn't be repaired. I then went to Reddit for help and suggestions. There were several referrals to Rossmann Repair Group. I contacted them through their online contact form. They immediately messaged with a few more questions and then gave me the necessary details to send my device to them in Austin. I did so - of course, the holidays slowed things down a bit, but by the second week in January, I received word that my lap top had been successfully repaired, losing NONE of my data. Amazing! The cost? A mere $459 which includes shipping back (USPS) to me, signing at delivery. I did have go pay for shipping to get it to them. Totally worth it to me. To insure safe and speedy delivery, signing upon delivery, to them. I paid about $89 for UPS, not including double boxing and bubble wrap. So, in total, I paid $638, for shipping to, repair, shipping back. I didn't lose ANY of my data. I am sooo happy and thankful to Rossmann Repair Group. Thank you!!!

I had discovered Rossmann Group through their YouTube channel and had been aware of Louis and his…read moreteam for years. Recently we got a client who encountered a failed hard drive that contained critical accounting related files. Since it was clear the hard drive had a physical fault, I recommended Rossmann Group and they took the anticipated 4 weeks we were quoted to examine the drive, purchase a loaner for parts, and get the drive working using the loaner parts. While I was told the file tree/file system may not have been in tact, 100% of the files were recovered and all in full. This was a life saver, and the quoted price seems lower than others in the industry. I was able to call in every few days and got detailed updates each time, and ended up speaking to the same dispatcher which helped tremendously. In the end everyone was happy with the outcome and they sent the data back on a new USB drive sealed in the packaging, so they must custom pack these after copying the data which seems quite unexpected and professional. Also a good packing job. Can't recommend these guys enough!

While Susan is many things, techno-savvy is not really one of them…read more Techno-literate and massive nerd/geek? Yes. Checking the far reaches of my computer after my hacker incident to see if there are any viruses lurking in the shadows? No. Mr. Edmund's was friendly and professional. Super fast turn around and affordable pricing. He really seems to know his stuff-Macs, PCs, etc... I have complete faith that he could fix anything that goes wrong with my computer. A million times better than that so-called "genius" bar at Apple.

I can yelp again! Thanks to Jesse…read more My laptop was stricken with some kind of computery disease. I found Jesse on Yelp and gave him a call. He responded almost immediately and after a couple of emails I made the appointment. He arrived right on time and after a bit of dialogue got right to work on the victim. Within a couple of hours (he quoted me 2 hours and was right on target!) he was done. I knew going in what it would cost (approximately) his quote was right on. He does charge hourly - which is nice - because you know how much to expect and if it starts racking up - you can stop the process if it just isn't worth it and buying a new computer makes more financial sense. Plus he gives a discount to yelpers! What a deal! He not only fixed the problem, I got a little discount and I have scheduled his services for another victim in our household. He is courteous, efficient, reliable, and accurate in his assessment and fix of the problem. Don't hesitate to call him if you need a computer doctor!

Letter of Client Satisfaction Regarding: WRL Development…read more Date: 12-14-2015 William Ridgeway Lawrence e: ridge@wrldevelopment.com w: wrldevelopment.com To Whom it May Concern: WRL Development designed and continues to maintain my organization's web landing page and site. I highly recommend Ridge Lawrence at WRL Development to anyone who is thinking about starting their own web landing page, email hosting and site. He provided the necessary guidance and creative input so that the finished product is something I am proud of. His services were timely and professional. I would be happy to provide additional information on request. In addition Ridge and his team: * Provide graphic design and created my logo * Actively review my content and make suggestions for improvement * Are actively administering my SEO profile * They are managing and hosting my site * Working with third party vendors like GoDaddy to optimize my user's experience * He and his team are using the most current UIX and social media design elements I would be happy to provide additional information on request. Sincerely, Doric E. Earle, MBA PhD doric@doric.biz o-972.829.0476 c-214.502.6472 Managing Director, www.ForwardPlanning.biz LinkedIn - www.linkedin.com/in/DrDoricEarle Member: Strategic Planning Assoc., (ISC), CNU, DFOI

Excellent company that has top notch skill and great personal touch. I did some remote work with…read morethem and even though they are headquartered in Austin, Ridge flew up to Denver for important meetings. He was also almost always available for a video/conference call. Glad I used them for IT/online marketing consulting for my last project, and plan to use them in the future. Thanks again Ridge, and the whole WRL team!