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Austin Children's Services

5.0 (1 review)
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Services - Austin Children's Services

Adoption services

Community Service/Non-Profit

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Just Mind Counseling

Just Mind Counseling

(13 reviews)

Excellent collection of mental health professionals. Depression, social anxiety, spousal abuse,…read moreobsessive procrastination, anorexia, grief, et al. They provide tools to help clients grapple with all of these issues. If I could offer more than five stars, I would attach as many as possible to this review. Outside of their counseling expertise, they have great administrative staff. Many payment options available. I needed receipts to submit last minute before my FSA money was deleted. They mailed them the day I called and I got them the very next day!!! No charge to me for the postage, which was greatly appreciated. Seriously. A lot of other offices would have been like, "You can drive over and pick them up at our front desk."

This is just regarding Diana Schaefer. The facility has been beyond kind and helpful, and I hope to…read morefind a therapist here that fits my needs. -- Years and years ago, a therapist told me I was a whore for kissing a boy on the first date. I thought that would forever be my worst story of therapy gone wrong, of a therapist superimposing their own beliefs and issues on me. Diana hit a new record. She "fired" me as a client and pulled wildly unethical moves before doing so. I wholly believe that there is a time to part ways when therapy isn't serving the client or when a client is rejecting help from the therapist to everyone's detriment. Therapists have just as much of a right to end the relationship as clients do. The reason I'm writing this has nothing to do with the farewell and everything to do with how it was handled. I have an eating disorder. I made it clear from the start that I didn't care that she didn't specialize in them. I'd had enough therapy around eating disorders and wanted to take a new approach. I also told her in our first session that if she thought it wasn't a fit to have open communication because I would be doing so. I've played the "suffer through a relationship that isn't working" game too much at this point in therapy. We had weekly sessions for months. I thought many of them were helping. But then I told her how many calories I consumed during the week. That was undeniably the point where she flipped. We talked for a month or so more. She started talking to my dietician more. That seemed logical to me. And then she started telling my therapist I needed to go to treatment. Asking her why she hadn't suggested it or wasn't pushing it on me. (She has.) I am in no way a high risk anorexic. Perhaps treatment wouldn't hurt but my life right now prioritizes above something that isn't necessary. She pressured me and I said no, several times. And then the day came where she let me tell her about my life before interrupting and starting the conversation of removal of services provided. Like I mentioned, that alone wasn't the issue. What WAS the issue was that she had also called my dietician and tried to pressure her into leaving me. To the point of my dietician's discomfort and recognition that abandonment on that level would be detrimental and more harmful that good. (How Diana didn't see that, I don't know.) She gave me an ULTIMATUM of treatment or no therapy. She told me I COULD NOT go to therapy ANYWHERE until I dealt with my eating disorder. (And no, this wasn't just in reference to being cognitively unable to proceed with EMDR.) She wouldn't give me referrals. She made fun of the shirt I was wearing that day that said, "Mental health is health," because I wouldn't go to treatment. I was in utter shock during that last session so I didn't really have responses beyond saying no to treatment and that I understood where she was coming from. But none of those things are okay and I should have said that to her then. I regret that. Fuck that. I deserve therapy. Everyone does. She clearly spooked when eating disorder stuff came up, was not educated on it, and chose to bully and threaten me instead of just saying, "I'm not qualified in this topic and don't feel comfortable proceeding." Period. Period. Period. If you don't fit in her little box of qualifications, stay away. And if you pick up any of her own anxieties, leave. It's not worth wasting your time.

Deep Eddy Psychotherapy - Downtown Austin - Steck office

Deep Eddy Psychotherapy - Downtown Austin

(34 reviews)

I reached out to Deep Eddy to schedule a appointment with a PA or NP of psychiatry for medication…read moremanagement because I was finishing up a 12 week program at Meadows outpatient Center. I really only needed them to manage 4 medications (lithium, Quetiapine, lamotrigine and propranolol) no controlled substances. The dosages were already figured out. All the work had already been done for them. I also listed a bunch of other PRNs that I had tried while in treatment that i wasn't currently taking. Again no controlled substances, they were trazadone, gabapentin, hydroxyzine. I've been a RN for over 12 years, I was the supervisor on the first acute care floor in central tx to take on covid. The first wave really did a number on me that caused a lot of my PTSD. Anyway, what im trying to say is I tell people when they haven't been honest with me, to avoid being resentful toward them. When I tried to set up this appointment to see a PA for medication management I was denied because I was too "high acuity." What happened before that was me giving Christopher Keener some honest feedback on his response time. They wouldn't confirm the appointment until they had a credit card on file. Before I could put my husband's credit card on file I had to fill out a release of information form. Which made me feel like a criminal that had to prove my innocence. Credit card information has nothing to do with HIPAA. I have never heard or been asked to do this before. I was told I would be called as soon as it was in. I did it right away, waited, emailed to see if he received it, waited a little longer, tried to access my portal to enter the card but it hadn't been set up, I called back got someone different they said they sent him a message and he would be calling back in 20mins, it never happened that day. I wanted to get it done because I was finishing up treatment the next day and wouldn't have my phone on me. They would only hold the spot for 24hrs and i was worried I'd loose it. No attempt was made to reach out to me for clarification, no doc to doc was requested. Just a refusal. The corespondance is copied and pasted below. Notice the times. I gave him some honest feedback about response time at 11:46 and the refusal was sent at 11:52. I think somebody(Christopher Keener) may have got in their feelings and did this passive aggressive lash out. I'm really surprised that a therapist(Christopher keener) could have such thin skin. I love his its not you its me response. "Please know this isn't a reflection on you in any way; it's simply about making sure you receive the support that's best suited to your situation." On Tue, Dec 30, 2025 at 11:52 AM CST, Deep Centered Mental Health scheduling@deepcentered.com wrote: Hi , Thank you so much for taking the time to complete our pre-screening! As I mentioned, our team primarily focuses on more routine psychiatric support, and I want to make sure you're connected with care that fully aligns with what you're going through right now. Based on what you've shared, it sounds like your current needs may be better supported by a provider or clinic that offers a higher level of care than what we're able to provide here. Here are a few referrals who may be able to better support you: BlueSky (telehealth) Legion Health (Austin) Mindful Behavioral Health (Dallas) Please know this isn't a reflection on you in any way; it's simply about making sure you receive the support that's best suited to your situation. Warmly, Christopher Keener -- Christopher Keener (512) 956-6463 On Tue, Dec 30, 2025 at 11:46 AM CST, RN 45319 rn wrote: I left a message(called and emailed)and u ignored it/me. U promised to call back. U flat out lied to me. Why? Not a great way to start to building this relationship. The card has been entered into my portal. On Tue, Dec 30, 2025 at 10:39 AM CST, Deep Centered Mental Health scheduling@deepcentered.com wrote: Hi RN, Sorry for the delay in getting back to you. Yes we have received all the forms, I was reaching out to you to add the card on file. If you can give us a call back at 512-956-6463, that would be great. You can add the card yourself if you'd like. Just log into your profile. You can click on 'Bills' followed by 'My Card' to input this information. Thank you, Chris Keener

My therapist after my first session set me up with what she said would be a weekly time slot, and…read morewe agreed on that. The next week, she did not show up for our scheduled session. Later that day I got a notification for an appointment the following day, which I was not available for. It was very confusing and I wasn't sure who to contact. The therapist later apologized and said she would get in touch about our next session, even though we had established a weekly schedule, but she never followed up. A week later I canceled services and had nothing but $300 in fees.

Illumma Ketamine Infusion Clinic - Central Austin - Our founder and medical director, Dr. Ken Adolph

Illumma Ketamine Infusion Clinic - Central Austin

(9 reviews)

University of Texas

this is Jackie and I just saw on Austin t.v. station I guess a NBC station at Austin Texas in…read moreregards to print people that have depression and stuff where in their subconscious mind they seem to collect and gather bad experiences in their life and not able to cope and process it in an everyday world so I have a family friend .. named Tiffany Poeling I'm certainly going to see if I can enroll her and this program to help her rewire her brain. If I may I've known Tiffany about 6 years and I do know that she has depression in regards to giving birth to a male child many years ago 25 actually with sisters price roses Google's not helping me spell that I sure don't know how so she feels bad that she carries that DNA chain because her son to have a lung disease at mucus and fluid and stuff builds up in the lungs and normally you don't live past 12 years old so I know she struggles with that everyday contributes to her behavior every day so I'm going to enroll her in this program to see something can be done for Tiffany thank you and God bless

The website offers online booking. You reserve a spot than forced to download an app. Fill out one…read moredocument and your done. You then clear your schedule and except to have your appointment. Then the day of the appotothey cancel the appointment and ask for additional information and then insist on a call first. The treatment may work but a customer focused approach is not at this practice. Do not trust the online booking option unless you want the same experience.

Austin Children's Services - nonprofit - Updated May 2026

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