1. Care Renewed Homecare

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Austin, TX

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Care Renewed Homecare

5.0 (3 reviews)
Open • 12:00 am - 12:00 AM (Next day)

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1 year ago

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Lafritzi B.

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1 year ago

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Our mother was a resident at MayBelle Carter Senior Living. This is how we became connected with…read moreBenny and his team. When we needed help with her, Benny was right there, offering his services. Our mom already knew him because he had taken the initiative to befriend the residents. She loved him and was comfortable with the staff. We loved them all from the start. We would not have made it without them, such a huge blessing. We highly recommend this agency. So impressive that Benny himself was in the "trenches". Such a beautiful group of people. Thank you from the bottom of our hearts. Tim and Cathy Madison Tennessee

We used Heavenly Care for my Dad while he was in hospice. The caregivers were wonderful. I would…read morenot recommend them due to an incident with one of the caregivers who was walking around our property (no reason for her to be outside) and her foot fell through a plank in our deck (not a damaged deck). We reported this incident immediately to HC. Alice, the owner contacted me and asked me to pay for the medical check using our homeowners policy. Are you kidding me, this was completely inappropriate - as they inspected our property before coming out and we were not the caregivers employer. We were losing our father and we were in no way financially responsible for this incident nor could we handle this kind of issue while facing the death of our father. I would definitely not recommend this company. I have been a healthcare administrator for over 30 years - and knew the procedures for employee incidents. This was so heartbreaking to have Alice to attempt to get us involved. I would not call this Heavenly Care........

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TheKey - Senior Home Care - TheKey Home Care Caregivers

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My brother and I had the privilege of meeting with Natalie, the owner of Home Care Assistance of…read moreAustin before she did an evaluation of our mother, who has dementia, to discuss the kind of care that would best benefit her. Because Natalie is an RN, she had a wealth of information to share and was able to look at our situation from a medical standpoint, not only from a business owner's standpoint. While visiting with our mom, Natalie was patient, kind, straightforward and well spoken. She spoke to our mother with respect and shared the options for her future care. After speaking with our mom, Natalie shared with my brother and I her thoughts on the next steps. She said she was hopeful that the care that Home Care Assistance of Austin provides would be a good choice for our mom, but that we might want to go ahead and look into some memory care facilities, just in case it didn't work out. This advice was reassuring in that we understand that Natalie could have only offered her opinion as a business owner but instead, she spoke truthfully about the reality of our mom's condition and encouraged us to be prepared. Making decisions for a loved one with options that are heart-wrenching is difficult, but having people like Natalie, who genuinely care, is refreshing. We are confident that anyone who looks into this company will find them to be a wonderful choice when looking for in-home care. We recommend them whole-heartedly. Janice V. - Austin, TX

I don't have to wait. Or say much and attendant can call. If need to know exists. No drama…read more Americans. We are

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Senior Helpers has been invaluable in caring for our elderly parent with dementia. When we first…read morerealized that mom could not live on her own any longer, Senior Helpers provided the support we needed for mom while she was still in an Independent Living apartment, and also later in Assisted Living (where the facility did not provide the "assisted" part of "assisted" living). Moira provided us with more information about my mom's dementia in 15 minutes than anyone else had, including mom's neurologist! She helped us understand how to handle some of the emotional and mental effects of dementia in a positive way. The Senior Helpers employees have been kind, supportive, and helpful during a very chaotic time for us. Mom absolutely loved her caregivers, and so did we! One advantage that we realized was that Mom didn't need to be a parent to her caregivers--she could just hang out and have fun with them. They got her out of her room and doing activities, helped her with tidying up the apartment, and worked with her to exercise her brain in a way that was respectful and maintained mom's dignity. Senior Helpers has a special training program for working with dementia clients and it really works. They gave us great ideas to work with our mom as well. The office staff have gone above and beyond in helping us and working with last-minute issues. We haven't always been the easiest people to work out a schedule with, and they were so patient and did all they could to accommodate us. I can't say enough good things about the service and understanding Senior Helpers provided our loved one. They also were an extra pair of eyes and ears for us, and let us know how mom was doing when we could not be there every day. I recommend them highly.

I highly recommend not working for this company . They are literally terrible people , they do NOT…read morecare about there employees AT ALL. Katie doesn't know how to manage or communicate and Karla is just heartless . If you ever get hurt all she will respond with is okay and ghost you without even checking to see if you are okay they also let people treat the seniors like crap and then keep sending those people back . I'm so glad I left this awful company and found a company that treats me the way I'm suppose to be treated and like an actual employee

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