This is the third time I've had home health care. They have provided excellent care all 3 timesread more

I have passed on this recommendation to SO MANY PEOPLE that I thought it was about time I shared…read moresome of my praises. I have been so pleased working with Nurses Unlimited for several years. I work in this industry and with many families that have different care needs. I have found this team to be responsive, helpful, and caring. I always receive great feedback from my families and never hesitate in recommending their services. I know it is difficult to find solutions when caring for a loved one, but I truly think you will be pleased with what Nurses Unlimited can do for you.

Suncrest Hospice cared for my 87 year old mother for 2 months recently after a stroke, until she…read morepassed away last week. Suncrest was highly recommended by the stroke rehabilitation hospital my mother was in after her stroke. I can't say enough positive things about Suncrest! Everyone I dealt with, from the registered nurses to the social worker to the chaplain was so kind, competent and professional. They assisted with all of the medical equipment my mother needed at her home, special food (she had a PEG feeding tube in her stomach), and were available 24/7 for any issues or questions. I recommend Suncrest Hospice highly to anyone needing hospice care for a loved one.

our family is grateful for suncrest hospice. we contacted…read moreseveral hospice agencies when we made the decision and our suncrest team made the choice easy. they handled everything! Lauren collected all the necessary records, was always available to answer questions or address concerns. Lyn, RN, was patient and kind to mom and I as she explained the ways hospice would help with mom's care and comfort. we recieved necessary medical equipment the same day, and when adjustments were needed, it was handled swiftly. Ryan, RN, has a calming presence, we enjoy his visits to check mom's vitals and address any medical needs. Kirsten, our social worker, is cheerful and offers ways to get mom social time and outings that bring joy in this difficult time. Paulette, our chaplain, took time to discuss necessary final arrangements and helped ease mom's mind on her journey. suncrest also blessed us with quite possibly the sweetest person ive ever met, Sarah, our aide, who visits mom several times a week. Sarah bathes mom, brings necessary supplies and brings us coffee and sometimes even breakast! Sarah always brings her smile and a joyful attitude. suncrest has made life a better place during the biggest challenge any of us have faced.

Atria at the Arboretum is senior living community that provides resident wellness and engagement…read moreservices. While the facility offers many services, the residents embrace independent living. Therefore, there are no on-site doctors nor nurses. However, if any resident needs emergency care, the front desk ensure that the appropriate medical professionals are contacted. I enjoy visiting the residents. I have seen firsthand how committed the Atria team is to offer meaningful activities for its residents and adapting when challenges arise such as inclement weather. The facility supports a diverse schedule of activities - on premises, external field trips and social gatherings. Recently, they have undergone some renovation - carpet replacement, painting, replacement of furniture and artwork. Today, some additional renovation was being done in the lobby floor and the front desk was very helpful in sharing an alternative path. Atria appears to be a beautiful facility with an incredible greenbelt view. The facility also provides on-site meals for their residents in addition to hair and nail salon services.

MarNay Warren, the Executive Director, Sophie Klute, the sales director we worked with, and Sabrina…read morePayne, Administrative Assistant, are the three people we have had the most interaction with since we moved to the Atria twenty days ago. They have all been excellent, actually exceptional, in the way they have assisted us with moving into a senior retirement center and adjusting to a different lifestyle. The entire front office staff, as well as the Engage Life Director, Stephanie Reed, and Business Office Director, Tiffany Smith, have been friendly, caring, and accommodating. I write this post about the Atria staff to express our appreciation for the way we have been received and assisted. Thank you all! Charles and Jeane

With my doctors referral, I used Capitol Home Health after my knee replacement surgery. They came…read moreto my house the day after surgery and I had in home PT 3X a week for 2.5 weeks. Michelle was my therapist and John was my Intake Manager and were exceptional. Very professional and attentive and were instrumental in my recovery process with various mobility and strengthening exercises to set me up for outpatient PT. So nice to have someone come to the house and take such great care of you. Highly recommend this company!

BEWARE: CAPITOL HOME HEALTH WILL SIGN YOU UP FOR PHYSICAL THERAPY SESSIONS WELL BEYOND WHAT IS…read moreAUTHORIZED IN WRITING FROM YOUR INSURANCE COMPANY. SPEAK WITH YOUR INSURANCE COMPANY AFTER CAPITAL HOME HEALTH COMES TO YOUR HOME TO SIGN YOU UP FOR THEIR SERVICES, IN ORDER TO MAKE SURE YOUR INSURANCE WILL COVER THE COST. I spoke with the case manager from Capital Home Health for Austin home physical therapy after my intake by their physical therapist. The lady with whom I spoke called from Dallas and could not have been ruder. She took great enjoyment in speaking over me repeatedly, not allowing me to ask questions, not allowing me to question the referral, nor allowing me to question the number of days authorized. I ended up telling her she was fired after 10 minutes of this. Bottom line, if I allowed Capitol Home Health to treat me as they planned, my insurance company only authorized 3 days of treatment. Capitol Home Health wanted to treat me for six to eight weeks. While their contract states that you would only pay what the insurance pays, and wouldn't have to pay a copay beyond that, in this situation the bill would have been catastrophic and would have ended up being a court case.

Horrible lack of communication and coordinated support amongst nurses, owner, managers, and aides…read morecausing patient frustration and anxiety. This has forced us to call back repeatedly to reschedule, re-explain, or verify the orders and scheduled appointments. Many times, no show - many times too many excuses. WILL NOT RECOMMEND

This is a terrible place to work for. The owner had another company in Chicago that was closed…read moredown. Multiple therapists had their paychecks held back. He was late on paying me multiple times.

They don't treat the patient how they deserve to be treated the workers are sloppy and are on their…read morephone the patient are t allowed to eat unless it's time for breakfast lunch and dinner they aren't allowed to have snacks or anything Maria who just retired cleans colostomy bags with diaper briefs and they don't clean anything properly. They don't clean the house. The community director is always outside on on her phone making out with men. while workers are trying to find her cause they were in training

We recently had to find a place for our dad after he was diagnosed with cancer. We had a great…read morevisit with Silver Leaf and chose them. We were there a lot. A lot of people in and out to visit and hospice was there almost every day. They were so welcoming and accommodating and kind with everyone. More important was the incredible care they gave our dad. They couldn't have treated him with more attention, love, and skilled care. They consistently reported back to us how things were going in detail and were in lock-step with hospice. We felt so relieved to have him in such a wonderful place. And, it is clean, has a large parking area... a very comforting and homey feel.

I can't seem to get any info from any of your sites. I only get a message that says 404/ what can…read moreI do to pay my bill cause I just keep getting 404. TOTALLY UNACCEPTABLE. Rhesa Cook. 315. 512-736-3710.

This facility is a petri dish for communicable diseases. Approximately four to five employees…read more including me recently tested positive for Covid and were still asked to be in direct and close contact with elderly residents before and/or after testing phase The facility did not follow CDC/OSHA infection control guidelines. Infected employees were not immediately removed from duty, isolated, or replaced. There was no proper quarantine, masking enforcement, contact tracing, or notification to residents or their families. This exposed vulnerable senior residents, many with underlying medical conditions, to serious risk of illness. The staff were not given proper PPE or guidance on usage of PPE The Executive Director is an arrogant rude unprofessional disrespectful clown and a disgusting jerk who treats his staff especially in Assisted living as dirt. The food is unhygienic, bland and not worth for human consumption and the kitchen is infested with roaches and bugs. Unfortunately the dietary needs of residents are not taken in consideration. The hallways smell of urine and stale mold The elevator has been broken and non functional multiple times in Assisted living. Not to mention flooding of rooms is common during any rains.. The maintainance is equally despicable and pathetic.. and very slow to respond or too careless to respond.¹ This facility is not worth any negative stars.

The best in all aspects. nothing else to say. will exceed your expectations. After years of subpar…read moreservices from others and a worsening of the situation, we were fortunate to find this care - definitely made a difference for us

Wow!! Absolutely incredible establishment. Extremely friendly and accommodating. The girls at the…read morefront desk need a raise !! I love them . Thank you !!

I'm new to the area and was looking to establish a new optometrist when I stumbled across ATX after…read moremy shopping trip nearby. The sign said "walk-ins welcome" so I popped my head in. The front desk staff were very welcoming and confirmed they could see me as soon as 15 minutes. I did not know my insurance benefits and they were happy to check for me as well as provide me with estimates for my visit. The doctor was friendly, personable, and made me feel like she was genuine in wanting to provide the best care for my aging eyes. She took the time to discuss options for my contact lenses, provided me with samples and schedule me for a follow up to finalize my lense prescription because I was not sure which option I'd prefer. I am so happy I stumbled across this place. It's a bit of a drive for me, but I am so happy about the care that I will be making the trek for all of my optometry needs. Easy to find and parking is a breeze. I highly recommend!