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    Recommended Reviews - Comfort Keepers

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    7 months ago

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    Asher Point Senior Living of Austin

    Asher Point Senior Living of Austin

    2.9(9 reviews)
    1.9 mi

    I can't seem to get any info from any of your sites. I only get a message that says 404/ what can…read moreI do to pay my bill cause I just keep getting 404. TOTALLY UNACCEPTABLE. Rhesa Cook. 315. 512-736-3710.

    This facility is a petri dish for communicable diseases. Approximately four to five employees…read more including me recently tested positive for Covid and were still asked to be in direct and close contact with elderly residents before and/or after testing phase The facility did not follow CDC/OSHA infection control guidelines. Infected employees were not immediately removed from duty, isolated, or replaced. There was no proper quarantine, masking enforcement, contact tracing, or notification to residents or their families. This exposed vulnerable senior residents, many with underlying medical conditions, to serious risk of illness. The staff were not given proper PPE or guidance on usage of PPE The Executive Director is an arrogant rude unprofessional disrespectful clown and a disgusting jerk who treats his staff especially in Assisted living as dirt. The food is unhygienic, bland and not worth for human consumption and the kitchen is infested with roaches and bugs. Unfortunately the dietary needs of residents are not taken in consideration. The hallways smell of urine and stale mold The elevator has been broken and non functional multiple times in Assisted living. Not to mention flooding of rooms is common during any rains.. The maintainance is equally despicable and pathetic.. and very slow to respond or too careless to respond.¹ This facility is not worth any negative stars.

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    Asher Point Senior Living of Austin
    Asher Point Senior Living of Austin
    Asher Point Senior Living of Austin

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    Silverleaf Eldercare - A few of our rooms have been fully furnished to show what's possible. Aromatherapy, circadian rhythm reset lighting, Amazon Show with Alexa.

    Silverleaf Eldercare

    3.0(4 reviews)
    0.5 mi

    They don't treat the patient how they deserve to be treated the workers are sloppy and are on their…read morephone the patient are t allowed to eat unless it's time for breakfast lunch and dinner they aren't allowed to have snacks or anything Maria who just retired cleans colostomy bags with diaper briefs and they don't clean anything properly. They don't clean the house. The community director is always outside on on her phone making out with men. while workers are trying to find her cause they were in training

    We recently had to find a place for our dad after he was diagnosed with cancer. We had a great…read morevisit with Silver Leaf and chose them. We were there a lot. A lot of people in and out to visit and hospice was there almost every day. They were so welcoming and accommodating and kind with everyone. More important was the incredible care they gave our dad. They couldn't have treated him with more attention, love, and skilled care. They consistently reported back to us how things were going in detail and were in lock-step with hospice. We felt so relieved to have him in such a wonderful place. And, it is clean, has a large parking area... a very comforting and homey feel.

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    Silverleaf Eldercare - Here's an example of our private rooms. Smart TVs, personal temperature control in every bedroom with the mini-split HVAC remote, and more.

    Here's an example of our private rooms. Smart TVs, personal temperature control in every bedroom with the mini-split HVAC remote, and more.

    Silverleaf Eldercare - Modern upgrades for ease of mobility and autonomy in our gorgeous bathrooms.

    Modern upgrades for ease of mobility and autonomy in our gorgeous bathrooms.

    Silverleaf Eldercare - Dining and relaxation with a view of our butterfly and bird sanctuary.

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    Dining and relaxation with a view of our butterfly and bird sanctuary.

    Tramor at the Arboretum - The office- come stop by!

    Tramor at the Arboretum

    4.4(62 reviews)
    0.4 miArboretum, Great Hills

    I moved to the Tramor April 2022 from the SF Bay Area without even viewing the property or the…read moreunit. I have never taken such a risk before however in hindsight, I'm very happy I did! The Tramor's management staff has always been very helpful since before I moved in. Tara is amazing! The property is well-kept and quiet. It's also quite convenient - only a stone's throw away from Trader Joe's (a 5 minute walk,) The Domain and downtown Austin. I absolutely love my unit (2nd floor) and parking is never an issue! The topography of Great Hills is beautiful; reminds me a bit of CA. This is a great community with solid management staff!

    This place is horrendous. Do not trust the positive reviews. I did and I paid a terrible price for…read moreit. Something is deeply wrong with the management at Tramor at the Arboretum. They lied to me over and over again, they wasted weeks of my time, and then on top of all that they stole $200 from me. Full story: I contacted Tramor at the Arboretum to apply for an apartment. My main contact was Madison. First red flag: Madison was weird and standoffish in our interactions, unlike most apartment managers who are friendly and trying to make the sale, but I just ignored it because the positive reviews don't lie right? Oh how wrong I was. Second red flag: They wanted me to use some strange encrypted messaging service to do my application and pay the $230 application fees and $200 refundable deposit with a 3rd party payment site. It was all very messy with very poor directions, but I'm good with tech so I figured it out anyway. The whole system was very amateurish and sketchy compared to other apartments I've applied to, but I ignored this red flag to my peril. Third red flag: They wanted me to compile a very detailed accounting of all my income and losses in a special form, along with bank statements for a year - this is something no other apartment has asked me for. I spent hours compiling all this information and creating the special form that they wanted, but turns out this would be a complete waste. On a Saturday I finally submitted the final information needed for the application. Madison got back to me that day and said the application would be processed by Tuesday. At this point I thought great, the process was weird and something seemed off, but I would just wait until Tuesday and most likely I would be approved (I have a great credit score and solid income so I always get approved to every apartment I apply to). Spoiler: I was approved, but ended up rejecting their offer for reasons that will become clear. Fourth red flag: Tuesday afternoon rolls around and I still haven't heard from Madison. I contact her to ask how the application is going - no response. I wait two more days until Thursday. At this point I start to suspect something is very wrong with Tramor at the Arboretum and I shouldn't have ignored all the other red flags. I decide to go with another apartment (that I am happily living in now), and contact Tramor at the Arboretum to tell them I'm not interested anymore and would like a refund on my $200 deposit. Still I receive no response from them at all until Friday the next day. On Friday they finally tell me that my application has been miraculously approved! But unfortunately because it was approved they now cannot refund my deposit! So after I received no contact at all from them for 5 days, after I repeatedly tried to get them to respond, they only respond a day after I request a refund and they say that somehow the application was retroactively approved beforehand, but they never told me about it? In a nutshell, the management here is terribly incompetent at best, and straight up scam artists at worst. Even though my application was approved, I would never in a million years trust my living space with people like that, so of course I rejected their offer. Avoid Tramor at the Arboretum like the plague unless you enjoy dealing with nightmare management.

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    Tramor at the Arboretum
    Tramor at the Arboretum
    Tramor at the Arboretum

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    Comfort Keepers - homehealthcare - Updated July 2026

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