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    Silverleaf Eldercare

    3.0 (4 reviews)
    Open 6:30 am - 8:00 pm

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    Asher Point Senior Living of Austin

    Asher Point Senior Living of Austin

    (9 reviews)

    I can't seem to get any info from any of your sites. I only get a message that says 404/ what can…read moreI do to pay my bill cause I just keep getting 404. TOTALLY UNACCEPTABLE. Rhesa Cook. 315. 512-736-3710.

    This facility is a petri dish for communicable diseases. Approximately four to five employees…read more including me recently tested positive for Covid and were still asked to be in direct and close contact with elderly residents before and/or after testing phase The facility did not follow CDC/OSHA infection control guidelines. Infected employees were not immediately removed from duty, isolated, or replaced. There was no proper quarantine, masking enforcement, contact tracing, or notification to residents or their families. This exposed vulnerable senior residents, many with underlying medical conditions, to serious risk of illness. The staff were not given proper PPE or guidance on usage of PPE The Executive Director is an arrogant rude unprofessional disrespectful clown and a disgusting jerk who treats his staff especially in Assisted living as dirt. The food is unhygienic, bland and not worth for human consumption and the kitchen is infested with roaches and bugs. Unfortunately the dietary needs of residents are not taken in consideration. The hallways smell of urine and stale mold The elevator has been broken and non functional multiple times in Assisted living. Not to mention flooding of rooms is common during any rains.. The maintainance is equally despicable and pathetic.. and very slow to respond or too careless to respond.¹ This facility is not worth any negative stars.

    Atria at the Arboretum

    Atria at the Arboretum

    (10 reviews)

    Arboretum, Great Hills

    Atria at the Arboretum is senior living community that provides resident wellness and engagement…read moreservices. While the facility offers many services, the residents embrace independent living. Therefore, there are no on-site doctors nor nurses. However, if any resident needs emergency care, the front desk ensure that the appropriate medical professionals are contacted. I enjoy visiting the residents. I have seen firsthand how committed the Atria team is to offer meaningful activities for its residents and adapting when challenges arise such as inclement weather. The facility supports a diverse schedule of activities - on premises, external field trips and social gatherings. Recently, they have undergone some renovation - carpet replacement, painting, replacement of furniture and artwork. Today, some additional renovation was being done in the lobby floor and the front desk was very helpful in sharing an alternative path. Atria appears to be a beautiful facility with an incredible greenbelt view. The facility also provides on-site meals for their residents in addition to hair and nail salon services.

    MarNay Warren, the Executive Director, Sophie Klute, the sales director we worked with, and Sabrina…read morePayne, Administrative Assistant, are the three people we have had the most interaction with since we moved to the Atria twenty days ago. They have all been excellent, actually exceptional, in the way they have assisted us with moving into a senior retirement center and adjusting to a different lifestyle. The entire front office staff, as well as the Engage Life Director, Stephanie Reed, and Business Office Director, Tiffany Smith, have been friendly, caring, and accommodating. I write this post about the Atria staff to express our appreciation for the way we have been received and assisted. Thank you all! Charles and Jeane

    Tramor at the Arboretum - The office- come stop by!

    Tramor at the Arboretum

    (62 reviews)

    Arboretum, Great Hills

    This place is horrendous. Do not trust the positive reviews. I did and I paid a terrible price for…read moreit. Something is deeply wrong with the management at Tramor at the Arboretum. They lied to me over and over again, they wasted weeks of my time, and then on top of all that they stole $200 from me. Full story: I contacted Tramor at the Arboretum to apply for an apartment. My main contact was Madison. First red flag: Madison was weird and standoffish in our interactions, unlike most apartment managers who are friendly and trying to make the sale, but I just ignored it because the positive reviews don't lie right? Oh how wrong I was. Second red flag: They wanted me to use some strange encrypted messaging service to do my application and pay the $230 application fees and $200 refundable deposit with a 3rd party payment site. It was all very messy with very poor directions, but I'm good with tech so I figured it out anyway. The whole system was very amateurish and sketchy compared to other apartments I've applied to, but I ignored this red flag to my peril. Third red flag: They wanted me to compile a very detailed accounting of all my income and losses in a special form, along with bank statements for a year - this is something no other apartment has asked me for. I spent hours compiling all this information and creating the special form that they wanted, but turns out this would be a complete waste. On a Saturday I finally submitted the final information needed for the application. Madison got back to me that day and said the application would be processed by Tuesday. At this point I thought great, the process was weird and something seemed off, but I would just wait until Tuesday and most likely I would be approved (I have a great credit score and solid income so I always get approved to every apartment I apply to). Spoiler: I was approved, but ended up rejecting their offer for reasons that will become clear. Fourth red flag: Tuesday afternoon rolls around and I still haven't heard from Madison. I contact her to ask how the application is going - no response. I wait two more days until Thursday. At this point I start to suspect something is very wrong with Tramor at the Arboretum and I shouldn't have ignored all the other red flags. I decide to go with another apartment (that I am happily living in now), and contact Tramor at the Arboretum to tell them I'm not interested anymore and would like a refund on my $200 deposit. Still I receive no response from them at all until Friday the next day. On Friday they finally tell me that my application has been miraculously approved! But unfortunately because it was approved they now cannot refund my deposit! So after I received no contact at all from them for 5 days, after I repeatedly tried to get them to respond, they only respond a day after I request a refund and they say that somehow the application was retroactively approved beforehand, but they never told me about it? In a nutshell, the management here is terribly incompetent at best, and straight up scam artists at worst. Even though my application was approved, I would never in a million years trust my living space with people like that, so of course I rejected their offer. Avoid Tramor at the Arboretum like the plague unless you enjoy dealing with nightmare management.

    Tramor at the Arboretum is a wonderful place to live. I have lived in many apartment complexes…read morethroughout the years and my experience at tramor was one of the best. The staff is amazing. Madison and Melissa were an absolute pleasure to work with. Both of them always had great energy and positive attitudes every single time I would go into the leasing office. They were always very helpful. Tim, the head of maintenance does a great job with his crew. The maintenance team was always very efficient in addressing any needs and the property as a whole always looked immaculate. The property for the most part was very quiet and the place seems to attract good respectful tenants. If I wasn't being called elsewhere I would have stayed even longer. If I ever move back to Austin, I will definitely be looking to move back there. I highly recommend this apartment complex for your next home!

    Silverleaf Eldercare - assistedliving - Updated May 2026

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