Finding the right place for my mother as she faced the challenges of dementia was not easy. We…read morestarted with assisted living, then moved to memory care, but after ownership changes, the quality never felt the same. That's when I discovered Tran's Senior Oasis--and everything changed. From the moment we arrived, I knew TSO was different. Dr. Tran and her staff aren't just caregivers; they are family. They treat every resident with love, respect, and dignity. Many of the staff have been with TSO for over 10 years, which says everything about the culture of consistency and compassion. Dr. Tran is a very involved owner--she doesn't just manage from a distance, she knows every resident, every family, and is always attentive to their needs. That level of dedication gave me something priceless: peace of mind. As my mother's journey came to its final stages, the partnership with Altus Hospice made all the difference. Dr. Tran and the hospice team worked seamlessly together, surrounding my mother--and our entire family--with kindness, compassion, and comfort. They supported us through each step, ensuring my mother's last days were filled with dignity and peace. My mother spent her later years at TSO surrounded by kindness, stability, and genuine care. For any family searching for a place where their loved one will not only be cared for, but truly cherished, I cannot recommend Tran's Senior Oasis enough.

This is an amazing place . My family and I highly recommend it. The staff took great care of my mom…read morein her final days. Covid prevented us from even coming to visit her until the day she passed. The staff was with her till the end as they held her hand and read bible verses to her. The took great loving care of her during meals, baths, and at night. Place is very clean inside and the food was good. If their is availability, this is the only place I would recommend in our area.

My father arrived at Aria Memory Care in April 2015. He has been struggling with Parkinson's and…read morewas in the beginning stages of Alzheimer and Dementia. He was also recovering from a broken hip and was using a walker. Aria had the safest facilities for my father to move around. The common areas have wood floors and less clutter than other communities. I felt my father was safe. My father enjoyed being able to enjoy the out side on his own with access to their courtyard. Not all communities are set up where your loved ones can enjoy outdoors when they want to. The Facility Manager was very helpful in helping set up my fathers room as well as hanging pictures. Since my father was an engineer, the Facilities Manager took the time to have many great conversations with my father. It is great that Aria is dedicated to Memory Care. They know how to take care of all levels. The separation of cognitive and non cognitive guests is priceless. My father was able to have conversations with other guests with similar challenges. Having a loved one in a home is all ways difficult but when you arrive at Aria you really do not feel you are in a nursing home. It helped me when I was visiting my father. Last but not least the Executive Director Ceri Mackenzie is there for you and your loved ones 24 hours. I have seen this first hand. She was there for helping me manage my fathers needs. Her experience and knowledge comes in handy as anything can happen any time when you are taking care of our elders. The team reacts positively to Ceri's experience and enthusiasm. To sum it up, Aria is a gem in senior community. It offers clean, safe, easy to navigate common area floor plan, spacious individual units and a lovely courtyard to enhance for my father's daily experience. Mostly importantly, the team members are friendly, caring and do not hesitate to come to aide whenever the unexpected need rises. My father actually thrived and showed improvement in matter of weeks under their care. . I have had other family members in Brookdale, Sunrise and, and Emeritus. Aria Memory Care is superior above all other communities. I would recommend Aria to any of my close friends and family.

We moved our father into Aria in July after touring many different facilities in North Austin and…read moreCedar Park. Our Mom was my Dad's primary caregiver prior to her unexpected death so this transition has been very difficult. I chose Aria because the staff were all very caring friendly, the facility is very clean and modern, and the apartment/room was a nice size and well laid out to match, as closely as possible, my Dad's bedroom at home. My Dad has only been there 2 months but I still feel very confident I have made the right decision with Aria. Ceri Mackenzie is the medical director and she is very patient with the family and also with our Dad. She is knowledgeable and shares that knowledge to make us more comfortable with the transition. The nursing staff and aides have all been very friendly to Dad - especially Kristin, Melissa, Brandon and Jeannette - but they have all been wonderful.

We were extremely fortunate to find this facility to care for our mother, whose decline in balance…read moreand memory required her to be in assisted living. After a very extensive search of the available facilities in the Leander and North Austin area, with visits to many of them, it was clear to us that Riva Ridge was by far the best choice. Given its small size, at the time of our interest there were no available rooms, so we asked to be put on the waiting list. The wait was well worth it. After moving there, our mother in a short period of time became accustomed to her new surroundings and the homey environment of the place, which is in stark contrast to the crowded-hospital feel of many facilities. Ken Missler is a hands-on owner of the place, and he and his staff are caring and compassionate while maintaining their professionalism in the day-to-day care. The range of residents' issues and capabilities is wide, and the staff engage the residents in games and art, etc., to the extent of the residents' capabilities. Visitation is essentially unlimited, though it was limited for a time during the pandemic in accordance with statewide COVID restrictions. The availability of both assisted living and memory care, performed in adjacent buildings, along with the availability of hospice care, are useful combined features of the facility that are not commonly found elsewhere. My very favorably view of Riva Ridge has been corroborated by others. My wife, as part of her church's visitation outreach to home-bound seniors, has visited many assisted living places in Leander and Austin. None has come close to the homey and comfortable environment of Riva Ridge. Once, when I was visiting my mother at Riva Ridge, I met a former nurse who was looking for a facility for her disabled husband, after removing him from another assisted living place that was not adequately caring for him. Having experience in these matters, given her occupation, and having looked at several possibilities, she told me she was very impressed with Riva Ridge and wanted to place her husband there as soon as possible. Our mother was at Riva Ridge for two and a half years as her health declined, the last six months in hospice care before she passed away peacefully in her sleep. She was taken care of, looked after, engaged with friendly and caring people. I thank Ken and his staff for taking such good care of her, and I unreservedly recommend Riva Ridge to others who need to find a place for their loved ones that require compassionate, professional care.

Ken Missler and the Riva Ridge crew are WONDERFUL! They take meticulous care of…read more all the details needed so that I could rest knowing Mom was in good hands. Their caregivers are so loving! Ken is on top of the communication and Mom received a beautiful, warm welcome into the facility and a thoughtful well-planned exit. Thank you!!

Touring A Touch of Home gave me peace of mind I didn't realize I needed. I've seen other assisted…read moreliving places, and many felt too big and impersonal. Here, it was the complete opposite. It felt like stepping into a cozy house where everyone belongs. The staff were welcoming, and the residents seemed happy and connected. I could clearly picture my mom here, relaxed and cared for. That sense of comfort is priceless.

Thank you guys so much for excellent care and professionalism. We love the atmosphere and the…read morestaff . We would highly recommend service and care at this facility to our friends , and family . Thank you so much for all that you guys do here . We certainly appreciate it more than you can imagine.

I highly recommend the Monarch at Cedar Park. My brothers who had alzheimers lived there for 5…read moreyears and received the best of care. The staff kept me informed regarding my brothers' physical and mental welling being. I was very happy to meet the new Director, Jane, who responds quickly to questions or concerns you may have. Amenities include: a comforting area to visit with loved ones or for occasional entertainment, an activity center for tactile brain exercises, an arboretum with lovely plants and flowers, and meals that are quite good and well planned for holidays. Pam

The monarch has been a great place to have our loved one. Ashley has been amazing in memory care…read morefor helping our loved one feel safe and at home. She is great at getting so many great events together for the residence. This is a great place if you are looking to put your loved ones in someone else's care. Meghan B.

This place is absolutely amazing! They have encouraged my loved one to participate in games and…read morehave reminded her to come down for meals. The caregivers are loving and the marketing director has answered all of our questions.

When the time came to consider an assisted living facility for my wife's parents, we toured several…read moredifferent facilities. We found some we liked and some we didn't. We wanted someplace that was new-looking, as opposed to showing its age badly, had lots of natural light, and seemed to care about the needs of the residents. We also wanted a place that had onsite memory care facilities. We looked at Sage Valley Senior Living twice and immediately liked that it was a new facility. We loved that it had lots of natural light and a different menu daily with a chef who cared about creating the best eating experience for the residents. We even had a chance to eat there during a subsequent visit with my in-laws. We found the food to be far better than expected. Even the cheeseburger was very tasty with a flame-broiled taste. Since moving them into Sage Valley, my mother-in-law has flourished and made wonderful friends. The staff has been nothing short of fantastic in their care for them. They call us and notify us of problems they discover, and they show their level of caring every day. The staff has been very friendly whenever we see them, the onsite medical staff has been fantastic, the nurses and aides have worked hard to make them feel special. During my father-in-law's final days, the staff was very helpful and always had a caring word for my mother-in-law and family. After his death, the staff rallied around my mother-in-law and greeted her with open arms and hugs when they saw her. I know every place has its challenges, and I came into this facility with eyes wide open, but my wife and I have been very happy with our decision to move them into Sage Valley.

We made a tough decision to move our loved-one from a facility where care giving caused us many…read moreconcerns. We were frustrated with numerous falls, over several months, resulting in serious injuries. The proposed solution was to hire private-pay nursing, around the clock, which increased care costs tremendously! Moving into Poet's Walk brought about an immediate improvement! The medical team is alert and engaged. Within days, a speech therapist identified swallowing problems and made recommendations to modify her diet. Physical therapists identified diminished core strength and adjusted her care plan accordingly. The nursing team is alert and engaged, bringing us peace and lifting tremendous worry! Gibran Chambers is a "hands-on" Executive Director and he can be seen interacting with both residents and staff throughout the facility! Marvin Smith, Lauren Urbanek, and Kelsey Lang are the reasons we selected Poet's Walk--they responded correctly to the myriad of questions we asked. Further, they went above-and-beyond, working long hours to insure a comfortable and joyful transition between facilities. We can't say enough good things about our experience!

This place is the absolute worst. They actually had some good employees and they fired them. Some…read moreof the people there were wonderful, but they are managed by Spring Hills and they only care about the bottom dollar. On many occasions they did not give my father his medication. They did not shower him as often as they said they would. His skin was always in horrible shape. My mother and I were there every other day, sometimes more and I think that's the only reason he got the level of care that he did. They never shaved him. They were understaffed all the time. They don't pour the water to them, so that was the start of my father's decline. When I confronted the asst manager about seeing my father's medical records after his death...it miraculously took 2 hours for him to produce that. We were told by a woman we trusted that the man was in the back editing it to show he had been given all his meds. The first huge red flag was they didn't give Jim his meds the first night there and my mother and I sat in the lobby for an hour trying to get someone to help us get dad his medication. Please don't go to this place or any Spring Hill facility, they don't care about your loved one, only the bottom dollar. You will constantly have staff turnover and never any answers! Oh, and the literal nail in my father's coffin... they didn't call me when they sent him out (his final ride on EMS) to the ER. A nurse that loves Dad texted me asking how he was and I said "I don't know, you're with him". She said "no they took him out last night". I asked where and THEY HAD NO RECORD OF WHICH HOSPITAL!!! So, my father with dementia was brought in with no medical records, no nothing and had been sitting not able to breath and on a CPAP for 8 hrs alone when I was only 30 minutes away! I got there as soon as I found out. We spent the next 30 hours at his beside with him as he died from pneumonia, sepsis, and a heart attack. And we never heard from the director of the facility so much as an "I'm sorry for your loss". We were told we would get our refund in 45 days... it was 4 months later. Awful humans.

Popped in to see my daughter and walked into a live courtyard concert of piano and musical show…read moretunes.  Residents were clapping, smiling, and enjoying specialty mocktails. It was such a warm, community feel. If this is everyday life here, I can only hope I'm lucky enough to find a place like this when I need it.

Arrogant owners, poor care. In it for the money. Do Not take your loved one to this facility.read more