My kid loves this place. Can't escape ordering one of were at the mall. Appreciate that they will make you a dairy free one if you ask though you need to wait 10 minutes. Yes it's pricey for such a processed item but man do they taste great! It's the mall so you get a bag with your pretzels and eat on the go. read more

Rico was so so helpful and kind to us, he made our overall experience so easy and great. I love how kind the staff is and the pretzels come out so fresh and warm and soft. Will be stopping by everytime I'm at the Glendale Galleria. read more

Auntie Anne's - Cinnamon Sugar Pretzel Nuggets - Fast Food Near Me - Glendale, California

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Rico was very helpful and had very well communication skills very talkative i feel every store needs someone like rico he made sure my Cinnabon's were fresh let me know that if i download the app i can get something free with my first purchase which was very good to know read more

I have to give 5 stars because of the customer service here. It was my bf's birthday so we were looking forward to getting his free birthday pretzel however it wasn't showing up on our app to redeem. When we told the employee Rico this, he automatically said "it's okay! I'll just honor it for you" with such a big smile on his face. He even willingly added a dipping sauce when he didn't have to so that was super sweet. Highly recommend the sweet almond pretzel with caramel sauce. The pretzel was the perfect chewiness and sweetness & was complemented so well by the sauce! read more

I love rico! He's the best! He's very accomidating and he makes his customers happy and there cinabbon and pretzels are the bomb!

Fortunately Cinnabon has maintained its great taste, my cashier, Rico charged $8.49 the Cinnabon and $8.49 as Gratuity, I let it slide, but he's triffling. What comes around goes back around. read more

The staff here are very friendly and helpful. I've been coming to this location for a few years now. I use to frequent this place on the daily when I worked at the mall. They still remember me and I still receive my mall employee discount even though I no longer work at the mall. I gave it 4 out of 5 stars because they never have my cinnamons sugar pretzel available when I'm there. I'm always having to wait 7 to 10 minutes for a pretzel. read more

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This combination Auntie Anne's Pretzels/Cinnabon stand, on the outskirts of the Food Court, caught my wife's eye as we headed towards an option for lunch. Somehow I knew we'd revisit them on our way back. Another how long has it been since I'd tried either location? I let her choose between which she more preferred; Auntie Anne's Mini Cinnamon Pretzels? Or Cinnabon's Mini Cinnamon Rolls? Auntie Anne's won out, and off we went back to the car with the cup of sweet pretzels to share. And they were the perfect little bites to top off our lunch stop at the Glendale Galleria. "I bet you can't eat just one". read more

We just went to auntie Anne's in the galleria, and completely love, their pretzels and caramel dipping... cheese dippings ..the person who help us is Rico Coco, and he is absolutely adorable ,kind ,very nice and prompt ..loved this place.. read more

Auntie Anne's - Auntie anne - Fast Food Near Me - Glendale, California

I love the pretzels, but the "combo" pricing is a complete scam job. Don't. Do. It. My 2 pretzel "deal" went from $7.50 to $14.00 at the blink of an eye. $3.69 (regular lemonade) + $3.59 (original pretzel) = $7.28 so why is the combo priced at $7.59? Oh, because it comes with a "free" dipping sauce. Okay, if you love the dipping sauces (I've never used them), I guess you are saving some money ($.68), but if you don't prefer lemonade (all other drinks are cheaper) and you aren't interested in the sauce, don't go with the combo pricing. But your drink and pretzel product separately. I would give them 3 stars for the pricing, but I'm excited that they will soon also sell Cinnabon's so I'll be able to get scammed on the pricing when I need a sugar fix. read more

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Great food and great staff! The food is usually perfectly coated with salt or sugar depending on what you order. I got the salted pretzel and I was pleased. It had a good proportion of salt and the pretzel was still fresh. The staff are very nice and courteous. I like the variety of items and drinks. You can order a fountain drink, lemonade, or coffee. They have cinnamon rolls and pretzels. I ranked this business only 4 stars because the price I believe to be a bit expensive. I ordered a salted pretzel and small fountain drink. It cost almost $7. A fountain drink literally cost about 10 cents depending on the amount of ounces. Pretzels are fairly easy and cheap to make as well. read more

Auntie Anne's - Salted pretzel and small fountain drink - Fast Food Near Me - Glendale, California

At the moment I'm feeling it over Wetzel's who after years of a FOUR SQUARE soda check in has down away with the deal and is now more expensive than AA. Aside from the pushiest, upselling pretzel selling teenager with a smile the experience was divine. But I did not want to upgrade my combo for a second pretzel (even though 'it's only 99cents more so I just assumed you did cause most people do'), I also don't want to add a second dip of over processed and over priced (89cents) cheese dips... I also don't want to upgrade my small (still 24 oz) soda to a 32. Especially when refills are free and you DIY. Just statin' not hatin' read more

Auntie Anne's - Fast Food Near Me - Glendale, California

Delicious as always. I especially love the Dragonfruit mixer from Auntie Anne's and the Strawberries and Cream frappe from the Cinnabon side. My favorite pretzel is definitely the almond one. Austin J. is the best worker there in my opinion. Everything he makes tastes absolutely perfect. read more

Love this place! They usually have samples of the pretzels or the drinks. The only bummer is when you have to wait if they run out of your favorite flavor of pretzel. I would recommend getting the app and signing up for the emails because they have monthly rewards!! Usually the rewards consist of discounts or buy one get one free. I highly rec the lemonade!! Their pretzels always taste freshly baked. The pretzel dogs are OK. read more

Auntie Anne's - Fast Food Near Me - Glendale, California

Out of stock on pretzels... um isn't that your whole business? Disappointing Someone needs to fix your ordering read more

Stopped by the Glendale Galleria location on Thursday to order two pretzels. There were no customers and 3 employees were in the store. When I placed my order, I was told it would take 10 minutes. Ok, fine. It actually took 20 minutes and I understand that they are making them but at least make sure they tasted good. The pretzels did not taste fresh and did not have much of a sour cream & onion flavor. That was disappointing considering the cost and the wait for the order, not to mention not having the opportunity to order from the store for months and have the experience turn out below standard. Not sure if I would be back. read more

I will always come back to Auntie Anne's! The service is quick and the food is fresh. Everything is tasty here but I usually get myself a Sweet Almond Pretzel. The staff is attentive, courteous and always recommending other options that are quite appealing but I have my creature comforts. The place is clean and they prepare and cook everything in front of you. Make sure to try any of the beverages as they are delicious as well. Helpful tip: If you work in the mall you can ask for a discount. read more

Usually come here pretty often and have good experiences. Except for the one time I was helped by a man named Austin J, a white heavy set man, Incase it's not his name on my receipt. He was rude and didn't want to do simple things like add whipped cream to my coffee even though it's always been done for me before. Claimed it was for only one specific coffee drink that I wasn't getting, that's fine. But then he skipped the caramel that is suppose to be in the drink I did order. When I asked him why I got my drink half done he just made it again. For someone who is a stickler for the rules he was carless when fulfilling my order. I got the feeling he was a manager of some sort but was not very good at his job. Could benefit from a retraining more than any other staff member there. Don't think I'd revisit if he's there! read more

How can not you avoid Auntie Anne's pretzels? Sweet and savory... they have something that you'd like. I had the cinnamon pretzel bites from this location and they were generously covered with sugar and cinnamon. Every bite was like a sugar rush and I needed it! The staff was really friendly and even gave out a few samples to folks. The family ahead of me was taking a bit longer than normal so another employee was quick to take my order. I appreciated this because I was pretty hungry, but more importantly... thirsty! This is going to sound so silly, but my favorite part of this location is the Coca-Cola Freestyle machine. It has so many combinations of drinks (over 100+) from Coca-Cola to Sprite to Fanta to diet to "Zero." You can also choose flavors like strawberry, lemon, lime, grape, raspberry, cherry, etc. It was crazy awesome. This location was pretty clean and has a small "bar" area where you can eat since the mall doesn't provide any tables or chairs in that area. Nonetheless, this is one of the locations that I'll return to when I'm at the Glendale Galleria. read more

I like the new Auntie Anne's location. It's now on the first floor which is more convenient than where it was before. Their original raisin pretzel is great along with the almond one. Their Lemonade is refreshing as well! I do think it's a tad but pricey for pretzels. It's nearly $8 for two pretzels! Sometimes they have discounts and coupons if you sign up for their online newsletter. But the discounts aren't much. They're usually buy a pretzel and a drink to get another pretzel for free. They're not really good deals, but they're out there for those who order those specific items. I've never experienced a problem with customer service here. The staff is generally friendly. I also love how you can see them make the pretzels. The dough looks so soft and squishy! read more

I can only tell you what is the most amazing thing that I have here. The Almond crunch pretzel (not the bites) it's so buttery, crunchy, Yet soft in the center. I hate complete dough pretzels I like a little bite back in them & Auntie Anne's is the only on that delivers my needs. Their pretzel dogs as just as amazing made with Nathans famous Beef hot dogs oh such a great mall snack. Oh & now they are located downstairs in a more convenient easier location to find right next to the Body shop & Häagen-Dazs . read more

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I usually stop by Auntie Anne's whenever I'm visiting the Glendale Galleria. Not only the best pretzels anywhere, located in the nicest mall in SoCal but the counter team is awesome. Clearly Auntie Anne's hand picks their team members. Always greeted warmly, friendly crew, and fast considering there's always a line. I seem to always get the same counter guy - "Ibby". Very pleasant, friendly young man. Always a pleasure to see you. Props to Auntie Anne's. 5 stars! read more

I love their pretzels!!! Especially the almond crunch pretzel. Just follow your nose!!! Mmmm! They're so good. And I love watching them make it sometimes. It makes me feel like working there just so I could roll the dough. Hahaha!! J/K Sign up on their website for special coupons! read more

2 words: Almond Crunch. My fave and my kids' fave too. Pair it with their sweet glaze dipping (you gotta ask for it because it's not on display) and (cue in angels choral sound) it's heaven for me! I never leave the mall without eating one... okay two... fine, three... oh c'mon... half a dozen it is! read more

Cinnabon. You already know. I thought a lady was cutting me in line. I got a little rage face..but then I realized she was just checking on an order she had placed an order 30 minutes before..and it was still not ready. She was grumpy. I have no idea what she could have been ordering that took 30 minutes. I got a cinnabon from the display case. #peasant status. Maybe she just ordered too many cinnabons. Thats a ton of calories. THEY GOT LIKE 800+ calories in the one for 3.99. I went with the minibon..for 2.99..but only 350 calories. I could have spent a dollar more since parking was free..but..I figured I would be saving on shame later. My gf got a pretzel, cuz you know how ladiez be. She still ate some of my cinnabon tho. It was good. 10 out of 10...would cinnabon again. TL:DR Cinnabon. read more

I've never had a bad pretzel here. They are very consistent putting out a quality product that is quick and easy to eat while your shopping. Yes, just what nordstroms wants. Me touching all their merchandise while eating a buttery pretzel! They always give coupons so you don't fell like you're getting ripped off. There is another pretzel place in the mall but don't waste your time! read more

I would like to personally commend two staff members from this location. Alyssa and Jared are very hardworking and can deliver great customer service in a matter of a few seconds. I'm very impressed with how well they encounter such busy days. Great employees and great bites! read more

Am I a terrible person for eating this stuff at 8AM in the morning? Maybe. But was it good? Heck yes!! So worth the million calories that it is. My favorite is the cinnamon sugar dusted pretzel. I just love it. Similar to a churro but on a pretzel. It is the best breakfast I have had in a while. read more

Auntie Anne's - Fast Food Near Me - Glendale, California

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nathan's pretzel dog was SO good i wanna cry. i wasnt even that hungry, i guess it was just THAT good. 100% beef too, yay. sigh, i want another. read more

Happy 20th!!! What an awesome promotion! I've always been a fan of the pretzels, so today was a nice treat. The line moved quickly and the employees were all smiles! read more

Exquisite frozen lemonade. Absolutely outstanding my entire year has been made.. you know what my entire life has changed because of this tasty frozen drink.. was it sent from heaven? Who knows read more

First of all I was extremely disappointed that you don't offer free water to customers! Pretzels make people thirsty. Forcing people to pay 2.50 for a water bottle is lunacy and highway robbery! Also the powder on my pretzel didn't stay on it. I had to keep trying to apply it myself. I can't recommend your establishment. read more

Their pretzels are great they are always making them fresh they have so many different to chose from i love the hot Jalapeno pretzel its my favorite with the fresh lemonade. read more

Oh My Gosh!!! I cant get enough of those pretzel dogs! So YUMMY!!! My best friend and I always make it a point to stop and grab a dog and the delicious lemonade before we go home!! Definitely better than Wetzel Pretzel.And the cool thing? I got a frequency card so I can get a free pretzel whenever I purchase five pretzels!Yay! Definitely a great deal since I love going there! read more

I would eat at auntie anne's atleast 2-3 times a week when i used to work at the mall. Yum one pretzel is like a meal in itself. They make the pretzels right in front of you..so yeah its pretty fresh. Always warm when you order it! My fave is the sour cream n onion flavor. Yummy! Don't forget the mustard. :) read more

Love coming here for an almond pretzel when I come shop here. Service is great and the pretzels are the best. I also love how they always give you coupons. The pretzels here are sooooooo much better than that yucky wetzels place. read more

The cashier Nicole, did not give me any utensils and didn't care to help me out. Worst customer service! Will not be coming here again

It's a mall pretzel stand. What do you expect? The staff is usually teenagers or twenty-somethings, and they do their best. While it's not always full, the staff handles it okay when it does get crowded. Plus, there's two other pretzel stands in the mall anyhow. This one is pretty small, but when you're at the mall, you're there to grab and go anyhow. It's not like you're planning on staying for a full course meal. read more

Best service I've ever had from a little vendor at any mall. Although I prefer the taste of Wetzels Pretzels and their lemonade slush, the service is what keeps me coming back. That very nice Latina girl with brown hair and glasses and that taller Asian man always greet me with a warm smile. I'll be back many times. read more

Employee promised us a free pretzel after downloading the app. After jumping thru hoops and scanning what they needed she didnt honor our free pretzel. So diasppointing. read more