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    Pinkberry

    3.5 (285 reviews)
    Open • 1:00 pm - 11:00 PM
    Updated over 3 months ago

    Order Pinkberry Takeout or Delivery

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    Quintin E.

    Pinkberry, hard to believe not much has changed in over a year. The people who work here are still very friendly, personable and apologetic that they've cut their flavors in half at this location, including all the non-dairy options. I'm not sure why they are still listing vegan and non-dairy options here. I had an assortment of fruit/toppings. The layout is still nice, clean, a bit chic even and inviting, even more so than the last time I stopped in. Aesthetics get an upgrade before the flavors do lol I love it. During the warmer months they ask that you close the door behind you to keep the cool air in. Not all the soft serve machines are being used nor have a label of any sort. I'm assuming it's a cost issue as a longstanding frozen dessert chain. Other positives are the free Wi-Fi. Gender-neutral restrooms. Parking very close by for the Downtown Burbank area. Indoor as well as outdoor seating available. And the prices haven't shifted up, so quite reasonable.

    Chocolate crunch
    Giselle M.

    I like this located since the yogurt is self-serve so it's super easy to pick your ratio. The toppings are located at the bar and are served by the workers. The workers are nice and attentive. The ambiance is clean. There are times when there aren't many flavors to choose from which is unfortunate and they don't do sample cups anymore but everything else is good.

    Delivered by Postmates at least the store could've called me and told me that chocolate hazelnut is out!

    I've now visited this Pinkberry location in Burbank three days in a row, specifically trying to get the chocolate hazelnut flavor, and every experience has been disappointing in a different way. Day 1: I walked in, and they told me they didn't have chocolate hazelnut. Day 2: I ordered through Postmates because chocolate hazelnut was listed as available, but instead I received tart yogurt with no explanation. Today (Day 3): I stopped by on my lunch break, and finally chocolate hazelnut was available -- but the customer service was terrible. I was not greeted or acknowledged when I walked in. The customer before me paid with cash, and the employee handled the money, then immediately prepared my order without changing gloves, which I found pretty disgusting. There was zero customer service. I wasn't thanked, I wasn't even asked if my order was for here or to go, and I had to ask one-by-one for basic things like a lid and a bag instead of them being offered automatically. Experiences like this are exactly why Pinkberry locations continue to struggle. Customers notice poor service and lack of cleanliness. I really don't appreciate being treated this way after giving this location multiple chances.

    Injoo H.

    The location is nice, but it's been a while since we last went. It was a bit messy and there weren't many options, so I guess my kids weren't that impressed..they only ate like that. Even there were also a lot of toppings...

    Vanilla and Nutella with toasted almonds
    Jen R.

    This was our first visit to this Pinkberry in Burbank. I was eager to have some since there isn't a location near where I live. We selected two small cups and didn't feel them very much and it was $24 which really surprised me. After we sat down, I noticed how dirty the location was- I should have paid more attention and we wouldn't even have bothered eating anything from this place. At least the yogurt tasted great and we didn't get sick afterwards. The three stars is for the yogurt splatter on the floor and the filth where the counter cabinet meets the edge of the floor.

    My go-to: original with strawberries and fruity pebbles
    Tan P.

    This is a solid dessert spot and I'm glad to see Pinkberry is still in business. The location is easy to locate and there is plenty of free parking in the shopping center parking garage. The store is clean and flows logically with self serve yogurt first, toppings second and cashier last. The service is standard, but the staff is quick to help with adding toppings and doing the payments. The store itself is a little small, but decorated very nicely.

    Judy G.

    We came here after getting dinner at the Boiling Crab. The quality went waaaay down from it's peak days over 10 years ago! It's not very well maintained and there were some machines that are out of order. I got the original flavor and maybe strawberry and it melted pretty fast and the original flavor was not as tart and smooth as I remembered. Will probably not come here again but it was good tor try it for nostalgia.

    This is not right
    Cristina R.

    Place is not clean there is food on the floor music is loud and top of that I spend $25.00 when I ask to use the restroom they said is not working since Covid ARE YOU KIDDING ME !!! I couldn't enjoy my dessert because I need to leave to go and look for a restroom!! this is crazy at lest they can say only for customers this is not acceptable I will be calling OSHA

    Yummy in my mouth
    Felix B.

    They have a nice selection of yogurts and toppings the staff is friendly and amazing place Is a little needing up keep but still nice to stop by

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    5 months ago

    Absolutely delicious!! Their frozen yogurt is the best I've had so far! The service was exceptional!

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    4 months ago

    The workers just close the store whenever they want. Wtf! They left a message : " Be back in one minute." Unprofessional!

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    11 months ago

    They didn' have many flavors. I tried some of their strawberry flavor and it was very sour. The first bite made my whole face pucker.

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    Ask the Community - Pinkberry

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    McConnell's Fine Ice Creams - Interior

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    4.4(491 reviews)
    5.4 mi•Studio City
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    My happy place!!! I can't remember how I found the brand but I'd been buying it from Lazy Acres, WF…read moreand occasionally Erewhon for the organic flavors. Sprouts had it, once I actually started eating it, they discontinued it lol. I love that for the majority of flavors it's so much cleaner than other brands. I realized there was flavors I wanted to try, not in those stores. I texted cs (SUPER helpful btw) but they told me the stores had all the flavors. GCM can be a pain, and my friend sent me a story about that store, so I'm glad I ended up in studio city. I wrote her name but can't find it. I think it was Mirka. So sweet and helpful. She was patient while I tried some of the flavors I had curiosity around but had never seen in the stores. At the time the double strawberry sees collab flavor was new, tried it and liked it. The pbj needed strawberry jelly instead. There was other flavors I hadn't heard of. It was nice to be at the helm of the flavors lol. I did a sampler flight and got the strawberry sees one to go home. I will say, it's $13 in store, and a while back WF had a kick ass sale and I paid $4! But they didn't have all the flavors! So I suppose it's worth it lol. I came again w a friend. I wanted to do the corn and berries and try the berry crumble. I was so intrigued by corn and berries, but let me tell you, it's chillin w its cousins in my freezer! I should've taken a pic of my freezer at the height of the sale! I think I have 8 pints in my freezer. Don't judge me. Some of my faves: summer corn & blackberries, brown sugar w milk Bordeaux, banana cream w toffee ettes, sea salt cream & cookies and golden state vanilla. I love churros & sprinkle cake - only available here. Haven't brought them home yet but they were part of my flight. I find it interesting, of all the flavors they find strawberry oversaturated, so you can only buy it here or online. I'm not big on chocolate but even w the ss cream & cookies, they're house made cookies and SO good! Despite the name, I didn't realize chocolate w polar bear paws was a chocolate based ice cream, again lol don't judge me. Most chocolate ice creams I've had in the past are hard to get through. Let's just say that pint lasted 2 days once opened. I probably would buy it on a rare occasion but I was surprised with how smooth it is. I brought my friend with me the second time, she got the Bordeaux one after tasting. I tried to tell her it was available at WF, but that's not her usually store so she paid it. Again I'm struggling with the name of the guy that helped us. Kind and patient. Obviously I'll be back when something I'm intrigued by is only here or online. I'm extremely happy that they don't just deliver an epic product, but the service also lives up to it. It's a place I'll happily return.

    Walked in today at 3pm and waited for like 5 minutes for someone to come out of the back to help…read moreme. Eneida came out and just stood there without saying "hello, how can I help you?" No smile, nothing. I asked her if I could sample couple of their ice creams, and without saying a word she let me sample two. I went with a medium cup with two small scoops of ice cream, I asked her if she could give me just a little more. Still no answer. It was like talking to myself. For 2 small scoops, price was $10.95. VERY EXPENSIVE! Got Vanilla and some other creamy ice cream (can't remember the name), that had four different types of nuts: pecans, peanuts, walnuts, and almonds. The name wasn't stated on the receipt. The ice cream tasted delicious, creamy, flavorful, great texture and was well balanced. They have small stools inside, and somewhat long tables. They also have this long bench outside for people to sit on. Place was clean, street parking only and gender neutral restroom. The original McConnell's was founded back in 1949 in Santa Barbara. My son and I were there not too long ago and tried the original one in SB. They also have 3 other locations including this one. The vibe just didn't rub me the right way. All employees were somewhat trying their best to be helpful. They also serve sorbet, baked goods (which were empty). I wanted to get a cookie or a muffin. Whatever was left didn't look appealing. They make smoothies, shakes, and sauces. Everything from scratch. Time to make a trip to Freddos.

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    Slusheeland - Dole pineapple float, also know as Dole whip float™

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    4.4(489 reviews)
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    Best frozen treats in town!…read more Their cereal shakes (whaddup Capt Crunch Berries and Fruity Pebbles mixed together) are insane, the Mango Loco will rock your world, their fresh fruit slushies are bomb, the floats are perfection. Everything here is delicious, you can't go wrong. Easy parking in the lot behind that you enter off Vineland. A true hidden gem.

    It was my first time here! I was in the area having lunch and looked up dessert in the area. It…read morewas around 90 today so something cold and slushee sounded perfect. Parking was eh. Yes they have a parking lot but there's only ONE way in and ONE way out. I had to go around the block. There are quite a few businesses in this corner strip mall. I saw 1 ADA parking spot. But not knowing where the business was I pulled into the first spot I saw. You cannot enter through the back from the parking lot. So if you have mobility issues it might be rough. There is absolutely no street parking at all. The entire curb is red. Sooooo many choices! The employee was very patient and helpful. Hawaiian shave ice, raspados, dole whip, slushees...I ended up getting a sunny pineapple float. Pineapple soft serve, chamoy and tajin. I think there was pineapple juice or some liquid. Fresh chunks of pineapple. It was everything I needed on a hot day. Sweet, refreshing, and delicious. There is no seating inside. The three of us barely fit to order our food. I would go more often if the seating was inside.

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    Menchie's Frozen Yogurt - Outdoor seating

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    Back again! I can't seem to stay away from this place! I'm going to write a review each time I come…read moreback because it's THAT. GOOD! The frozen yogurt is some of the best sweets you can have in LA. I got cake batter this time to try it out! Really good!! Worth the calories? Mmmmm...let me think about that one lol but happy I tried it. Service was top tier (as usual) with a super friendly young man working there. Idk how this place isn't 4+ starts! It's always packed and everyone is happy! Loud and happy ambiance!

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    Cold Stone Creamery

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    After my dinner yesterday at Tagawok, I remembered that there is Cold Stone Creamery in this…read morelovely, quaint Burbank shopping center. Right when I exited the Chinese restaurant, Cold Stone was staring at me in the most inviting way and welcomed me in. I was greeted by Laila A. with a pleasant smile, and was ready to help me. She was very helpful by asking me what she can get for me. By looking all the delicious, creamy options that they had to offer; I went with a Cake Batter. Medium, nice, full scoop of ice cream that was just a bit smaller than my own head!:-) The ice cream tasted SO DELICIOUS, CREAMY, AND YUMMY! They also make ice cream right in front of you with whatever toppings that you desire. I chose my ice cream plain. The shop is small, clean, filled with a lot of happy customers. They had at least 5 employees working there and all eager to help you. I sampled 2 different ice creams until made my decision. Got it in a nice, big waffle cone. Chill ambiance, they also have their signature creations, make ice cream cakes, milk shakes, and fridge full of ready made goodies. Also, have few tables & chairs right outside of the creamery. I missed Cold Stone so much that I was happy to see one in the Burbank shopping center where AMC movie theatre is, along with other shops and restaurants. Most Cold Stones are out of business.:-((unfortunately. Thank you Laila, and staff. They also had one bathroom, clean.

    It's been ages since last time I have been to Cold Stone. Thanks to summer and hot weather I had…read morethe opportunity to visit and try new flavors. They have creat your own and signature creations. I picked signature creations since it was hard for me to decide which one to pick. Ice cream tasted really good. I really enjoyed my ice cream. They have a variety selection of ice cream flavors. Service was very friendly too. Lady who helped me explained the items on the menu and how to order, if I want to order create your own. I appreciate her taking the time and effort. For ambiance, this is a small store and there are couple of tables outside to sit and enjoy the ice cream. Store was clean and well maintained. This Cold Stone is located close to AMC movie theater and it is perfect spot to grab ice cream after or before a movie. For parking, there is public parking in walking distance. Other option is to park in the mall parking lot and walk which takes less than five minutes.

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    4.4(1.4k reviews)
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    Yum! I've been to a couple different wanderlust creamery locations and originally knew about them…read morelong ago because of the white rabbit candy flavor that made them popular. I can still say they still deliver on well-done, unique flavors that are inspired by other cultures. They have rotating seasonal new flavors to try every time I come back and the main staples that I always go back to. My faves are the mango sticky rice (legitimately somehow tastes just like the Thai dessert in a single spoonful), the ube malted crunch, and the pandan tres leche. I used to get a half and half but they don't have that anymore, so I get the tasting trio if I want to have multiple flavors in one sitting. Great size to share with someone else too. Love that they're open later till 11PM because I always want dessert after dinner. Never had a problem with service either and can always sample as many flavors as I want. Never change, wanderlust!

    Wowow I've found one of my new all time favorite ice cream places! Wanderlust is full of amazing,…read moreunique flavors that are actually cohesive and not too bizarre (cough cough, another popular ice cream chain). The lady working was so kind and helpful! We came in with a large party, and she was the only one working. Instead of dreading our big group, she warmly greeted us, explained how things worked, and let us sample as many flavors as we liked. I split a trio sampler and we got the Taro Violet Marshmallow, Pandan Tres Leches, and the Sticky Rice Mango. The taro was my favorite flavor of the 3, but all were really good. I'm so bummed because there were even more flavors that I didn't think to try that my friends got and said were good! The three half scoops is a lot for one person - it's perfect to split with someone instead of getting the more expensive double scoop + you get to pick 3 flavors! Win win. Dreaming of the next time I'll get to go to Wanderlust... There's a small lot in the back of the store, otherwise paid street parking.

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