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It’s Boba Time - Downtown Burbank

3.5 (91 reviews)
ModerateBubble Tea
Open • 11:00 am - 11:00 pm

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Jenn J.

Long line, inefficient counter service for taking orders. Preparation took longer to expected too. Huge line behind us. I don't know why they haven't gotten this down to a science. Boba drink itself was average. Lukewarm, so cannot be anywhere top ranking in my book.

Mango Banana Smoothie
Cherise W.

Went to boba time after having lunch in the area. It's a quick walk from any of the food spots in downtown burbank. Street Parking can be difficult but there a few parking structures and the mall also. Inside isn't too big but they have a few stools if you wanna sit. Didn't greet you when u walked in and you order your drink from the kiosk. Service was quick. We got the banana mango smoothie with boba. Very good drink. Not to sweet. They have options on the amount of boba. We got the regular amount. They have other dessert options like cakes, macarons, and that crepe cake with all the layers.

Slow service and really bad music while waiting
Egan J.

Honestly, not as good as the Boba loca down the street. I feel like the service is so so and the ambiance is very dull in comparison. Especially the lame music.

What time is it? It's Taro Milktea Boba time. ;-)
Maria E.

We came in right at opening & it was already warming up in Burbank. Walking into the small space was a relief as their air conditioning was turned on. The chairs were turned upside down on the attached long table seating area but there's a small sign that says you can just grab a chair & sit if you'd like. It does feel very much like a "to-go" place though. The service is friendly. There are many options for drinks & they have a board up with their top 20 most successful drinks to help you decide if you don't already know what you want. The taro milktea with boba I got was pretty good and adequately refreshing. Overall it's a cute and a nice place to have a Boba drink then walk around the trendy and cute area. There's some available parking on the street but you can also park in the Mall structure just across the street.

Alyssa F.

It's Boba Time has become my go-to boba spot even outside of Burbank. I typically go for the brown sugar milk tea with boba. (During warmer and summer days, I opt for a watermelon & pineapple slush with boba which is phenomenal because they use FRESH fruit!). Since it's the summer, they do offer free water while you're waiting which is considerate. During my most recent visit, there were only two people waiting for their drinks, and once they left we had to wait a bit (they were making drinks for those who ordered online). Other than that, they aren't usually slow unless there's a long line. They do have other beverages (slush, iced tea, smoothie, coffee), açaí bowls, slices of cake & macaroons too. It's a small place, there are only about 6-8 stools inside.

Add ons
Peter X.

Yesterday was the day I got a chance to try this boba location. I been to It's Boba Time before at other location but not this one since they open. I parked at a structure nearby to avoid doing the street parking because it's on a busy street. When I walked in, I think I was their first customer of the day. A worker greeted me, so I asked about the green apple slush. I asked him how sweet was the drink and he said he never tried it but heard it's sweet. So he recommended that I get it at 75 percent sweetness on the drink. My drink came out quick and I thought getting the sweetness at 75 percent was a good choice because it wasn't too sweet like before.

Thai Tea Smoothie w/ lychee jelly, boba, & Oreo pieces.
Jaime R.

I stopped by to see what was new on the menu, but decided to stick with an original order of a Thai Tea smoothie with lychee jelly & boba. This time I did add the Oreo pieces which was a nice addition but would rather go without it next time. Overall this place is super convenient in Downtown Burbank and always makes great Thai Tea smoothies. Would definitely come back.

Helen Q.

I've always done mobile app order for asap pick up so never had an issue with the lines and wait time. Drink is ready within 10-15 mins. by the time I arrive. It's a small shop, more for a grab and go versus sit down and hang out like most other boba shops. The drink variety is decent, however, the price is higher imo, in comparison to other chain stores for the drink size you get. They use to offer the stamp card, after your 10th drink get one free. Now it's buy 15 drink and get $5 off your next drink.

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Hands down best flavored boba drink. Kinda pricey but worth it for sure. My favs are iced coffee with boba and watermelon with boba.

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8 months ago

It took a very long time to place an order, there were three people and one order took 10-15 minutes, they were constantly talking

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9 months ago

The watermelon and coconut boba drink is amazing and the drinks are creative and delicious. Worth going to if you have not tried it yet

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It’s Boba Time - Downtown Burbank Reviews in Other Languages

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First time at Jam Jam and it definitely did not disappoint! I got a few drinks but my favorite is…read moretheir coconut mango pomelo. It was so refreshing and had lots of toppings. Their ube cheese foam slush is a must too. I usually don't go for slush drinks but I was very pleasantly surprised at how yummy the drink was! The store itself is located in the heart of downtown Burbank. The inside is very aesthetically pleasing and cute. There's also plenty of seating outside. The employees were very helpful as well!

My niece asked me to buy boba after church today. I wanted to try a different place than my usual…read moreand looked around Burbank. I didnt have a hard time finding parking which is usually rare during the weekend. The place wasnt hard to find. I got there and there was just a family placing their order in the kiosk and another person placing his order with an employee. They did not have my usual order so I opt to try something different. I ordered: White Peach Milk Tea -- when I took my first sip, it was different but it wasnt bad. I can taste the peach flavor for sure Thai Milk Tea and Classic Milk Tea -- my niece and brother said they like it. It taste good. The staff were friendly and answered all my questions. I will definitely be back here

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Ok. Hands down my favorite boba spot in the valley. The owner of this location, Margi (pronounced…read moreMAR-ghee), is absolutely darling and loves what she does. The tea is delicious. The add-ons are great. My favorite add-ons are the honey bobas. They are never over cooked and mushy. Eew. Nope, these are perfectly cooked with a yummy chew to them! I have yet to taste a drink I don't like but I love the jasmine green tea, Vietnamese coffee, the grasshopper and anything with the mango. So good. The also creates her own foam top recipes. The lavender and rose foam (my faves) were her creations and the entire franchise started using them! Amazing. (Yes, I gushed about my love of the fancy foam tops and she told me this great story.) If you go often, you'll even be called "a regular" which is always fun! Atmosphere is chill and easy because it's in the mall on the top floor. Go get yourself some tea.

I wanted to like this spot and give it a higher review because looking at the menu everything looks…read moreso good. Unfortunately, the taste fell short to the pictures and description of the drinks. Place is located inside the mall and they have a small seating area with a few tables. They have quite a variety of drinks to choose from and they all sounded really good. And there was a fresh tea scent coming from inside so I was thinking the drinks would taste amazing. I ordered the taro lover and my husband the Vietnamese coffee. The taro consistency was more watery than expected, it tasted like a powdered drink, nothing special. I do appreciate the small pieces of taro but would have liked more of that and less of an artificial flavor. It also had an aftertaste, probably from whatever sweetener they used. Service also took a while to order.

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This review is for the King Jasmine Guava ($7.99) only!!…read more I don't like slushies or chunky drinks so I've had sips of their coconut mango and grape slushie before and didn't enjoy it... but that would be unfair since I don't like those types of drinks in general. So anyways Heytea was completely off my radar because I figured I wasn't their target audience (which is fair) HOWEVERRR this new guava drink has me in a chokehold!! It's not thick and chunky like their other stuff. And it's actually good?? I hate that it's good because I went from a Heytea hater to a Heytea frequenter. It's floral, fragrant and it's a perfect mix of guava and milk/cream. Never would I have thought to pair guava and dairy together BUT IT WORKS SOMEHOW. Think strawberries and cream... but guava. The jasmine tea isn't prominent but it's there as a base layer and definitely smells soooo good. The guava taste is strong and I don't know what magic they put in there but it's not artificial and gross. The cream on top is nice too! I tend to drink from the lid the first and just enjoy the cream and then afterwards I'll mix it in with the drink. It's $8 which is pricey.... But I hate that I like it. I've gotten it like 5 times this month alone. They ran out of stickers but the drink is still just as good!

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I have been here twice in the last few weeks and so far loving the drinks from here. The drinkable…read moremochi from the Mochi Mango and Mochi Oreo are really addictive. 3Cat Mochi has got to be the best I ever had so far. The texture and taste isn't something I am able to find in other places near my area (I have tried looking). I have done both in store ordering using the tablet and via online. Both options were easy to navigate. If visiting in store, there might a wait since it seems this place is popular. There is available seating inside. There are little tables, benches and stools if you decide to stay for a little bit. Parking situation varies. Both times I went, on Sundays, there were ample parking and no issues. Wish they would come to the SFV.

Went to 3cat tonight and ordered the same drinks that weren't made correctly last time, safe to say…read moreit tasted the way it should(a relief) My previous review stated that the lime explosion wasn't made properly and that customers were permitted to touch everyone's drinks on the counters, my drink was taken by a patron and I waited a long time. Two signs on the counter instructed patrons to not touch drinks and show their drink number upon pick up. The owner was super vigilant and responsive about the issues and I really appreciate that. I have had nothing but great experiences at the other 3cat locations like Arcadia and San Gabriel so I'm glad to see that Ktown is finally catching up.

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It’s Boba Time - Downtown Burbank - bubbletea - Updated May 2026

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