good service they also served my drink within 5 minutes of ordering which is good lol the seating inside is not great but not bad the ac is right infront of the tables so if it's a hot summer day it'll be a good place to cool down at read more

It took almost 10 minutes for a Thai Tea smoothie to be made and handed out to me despite the store being absolutely dead. No one was at the register despite there being more than one person in the store. Saw someone who was unaware of the self-ordering kiosks (or weren't sure about using them because they were on the older side) awkwardly stand around the counter waiting to be serviced. An employee with pink braids made eye contact with the potential customer and didn't even bother helping or even asking her if she needed help. read more

|[ a l w a y z b o b a t i m e ]| 3.5 stars rounded up. Drinks and blue majik acai bowls on point! The ability to substitute milks and make drinks with no added sugar is what wins me over with this chain these days. :) Avocado smoothie with boba, soymilk sub, and no added sugar 4.5/5 so good!! Love that they use REAL avocados here. Double matcha w oat milk no added sugar and boba 4/5 tastes rich and flavorful even with no sugar. My goto when I don't want milk tea. Super majik acai bowl w boba 4/5- I get the small size and it's filling enough for me, and really good! Again, no added sugar for me where possible. |[ t h e t e a ]| Vast menu, squishy boba (as a free topping too!), quality is great and price is fair. Service is friendly, though drinks take awhile (but as long as they keep the quality I don't mind waiting for the perfect drink vs rushed for subpar). Small shop minimal seating, it gets cramped with nowhere to really stand during busy times. Only one order kiosk. Parking can be a bit tough at rush hr times but if willing to walk there are lots around. read more

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They took to long to give my friend and I a cup of water and kept on telling us to stand aside. Then someone else came and asked for a cup of water after us and he immediately gave it. read more

This is a very smart location for a boba time. As you are walking along the Burbank commercial plaza, it is a welcoming and familiar sweet treat. I got the strawberry and cream boba with the chocolate filled fish. The chocolate inside the fish was lava hot. The service was friendly and the ambiance inside the restaurant was clean and serene. I will definitely go back some time. read more

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Always hits the spot! When you walk in the ambiance is clean and there are chairs to sit down and wait for your drinks. They have kiosks for quick ordering inside, and you can order from the cashier if you have questions. Every time we go here we never have issues and the drinks always come out tasting delicious. Highly recommend stopping by after a movie, or just on a random day, it's too good not to enjoy! read more

It’s Boba Time - Downtown Burbank - Mango Shaved Ice - Cup - Bubble Tea Near Me - Burbank, California

Great spot for a post-sushi sweet treat! Needed some caffeine after ayce sushi next door and boba time is a solid spot for me personally. I love the convenient tablet ordering where I can really take my time to look at their menu items. This biscoff cookie latte looked delish, and was delicious! Perfectly creamy and not too sweet, and still had that coffee flavor. Service was quite quick considering our party had a larger order of 6 other drinks to tend to, which all came out at the same time conveniently. There are some seats inside to wait for your drinks while they prepare it, there is a bathroom if needed, you'll have to ask for a code to get in. Would definitely come back. read more

It’s Boba Time - Downtown Burbank - Cookie Cream Einspanner - Bubble Tea Near Me - Burbank, California

Long line, inefficient counter service for taking orders. Preparation took longer to expected too. Huge line behind us. I don't know why they haven't gotten this down to a science. Boba drink itself was average. Lukewarm, so cannot be anywhere top ranking in my book. read more

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The place was clean. The two drinks we ordered had zero flavor. We wanted to like this spot, but we have to pass.

I came in and ordered through the kiosk before several people who ordered at the cashier. Even though I ordered first and finished earlier, they received their food before I did. Not sure why the kiosk orders were delayed. read more

Everything I've ever had at boba time has been yummy. I love how you can control sweetness and ice level as well. Service was quick for me when I came on a weekday evening but it all depends when you come! Location is superb because you can walk here from any of the restaurants in downtown for dessert. The variety of toppings is my favorite. For an extra dollar you can get unique toppings that they don't offer at many other boba places. My favorite are crystal boba, coconut chia pudding or coconut pudding, and jelly. I don't recommend adding more than two though because you have less drink. Boba comes free but I rarely get that -- very popular though! The variety for drinks can also be a little overwhelming at first but they have a top 20 drinks list that makes it easier to choose as well. I've tried pretty much every milk tea here and you can't go wrong with any to be honest. My personal favorites were the fruit teas, taro milk tea, jasmine and almond milk teathere is some seating to wait for your drink-- you order through the kiosks here. Cute and modern but I usually just grab and go since it's a nice area to walk around Because the location is in downtown, there are many parking structures you can park at read more

Went to boba time after having lunch in the area. It's a quick walk from any of the food spots in downtown burbank. Street Parking can be difficult but there a few parking structures and the mall also. Inside isn't too big but they have a few stools if you wanna sit. Didn't greet you when u walked in and you order your drink from the kiosk. Service was quick. We got the banana mango smoothie with boba. Very good drink. Not to sweet. They have options on the amount of boba. We got the regular amount. They have other dessert options like cakes, macarons, and that crepe cake with all the layers. read more

It’s Boba Time - Downtown Burbank - Mango Banana Smoothie - Bubble Tea Near Me - Burbank, California

We came in right at opening & it was already warming up in Burbank. Walking into the small space was a relief as their air conditioning was turned on. The chairs were turned upside down on the attached long table seating area but there's a small sign that says you can just grab a chair & sit if you'd like. It does feel very much like a "to-go" place though. The service is friendly. There are many options for drinks & they have a board up with their top 20 most successful drinks to help you decide if you don't already know what you want. The taro milktea with boba I got was pretty good and adequately refreshing. Overall it's a cute and a nice place to have a Boba drink then walk around the trendy and cute area. There's some available parking on the street but you can also park in the Mall structure just across the street. read more

It’s Boba Time - Downtown Burbank - What time is it? It's Taro Milktea Boba time. ;-) - Bubble Tea Near Me - Burbank, California

It's Boba Time has become my go-to boba spot even outside of Burbank. I typically go for the brown sugar milk tea with boba. (During warmer and summer days, I opt for a watermelon & pineapple slush with boba which is phenomenal because they use FRESH fruit!). Since it's the summer, they do offer free water while you're waiting which is considerate. During my most recent visit, there were only two people waiting for their drinks, and once they left we had to wait a bit (they were making drinks for those who ordered online). Other than that, they aren't usually slow unless there's a long line. They do have other beverages (slush, iced tea, smoothie, coffee), açaí bowls, slices of cake & macaroons too. It's a small place, there are only about 6-8 stools inside. read more

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Honestly, not as good as the Boba loca down the street. I feel like the service is so so and the ambiance is very dull in comparison. Especially the lame music. read more

It’s Boba Time - Downtown Burbank - Slow service and really bad music while waiting - Bubble Tea Near Me - Burbank, California

I visit a Boba Time almost every day, but this location is hands down the worst ever. The drinks are on par with those at other Boba Times, but some of the staff here are the rudest, most entitled, most immature people I have encountered. The management should really look into firing the unprofessional employees and hiring people who know how to interact well with customers. read more

Yesterday was the day I got a chance to try this boba location. I been to It's Boba Time before at other location but not this one since they open. I parked at a structure nearby to avoid doing the street parking because it's on a busy street. When I walked in, I think I was their first customer of the day. A worker greeted me, so I asked about the green apple slush. I asked him how sweet was the drink and he said he never tried it but heard it's sweet. So he recommended that I get it at 75 percent sweetness on the drink. My drink came out quick and I thought getting the sweetness at 75 percent was a good choice because it wasn't too sweet like before. read more

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I've become a regular at this boba time bc it always hits the spot, its flavors are always on point, and it's so close to me. I usually order via the app for pick up but on the rare occasion I have to do a walk up order, it's still pretty fast even with a big line. The location itself is pretty small but the staff is always attentive and kind. I'm a fan of most of their drinks and açaí bowls. My friends who have given it a try usually start with a regular size drink and have ended up going back for XLs lol.. one time we placed back to back POSTMATES orders for boba time but that's another story. read more

I order thru the app a lot to pick it up before work. You stand at the pick up counter forever before anyone acknowledges you. Its awkward. So many people working and no one even looks at you. When they finally do, they are just rude. I wouldn't come back if I didn't love my drink so much! read more

The one thing about It's boba time is that it's reliable. I already know what I'll be ordering. This location is new and sits right at the heart of downtown Burbank. Perfect location for after the movie drinks. The location was clean and the staff was friendly. Recommendation: Tiger boba with egg pudding. ENJOY! read more

I've always done mobile app order for asap pick up so never had an issue with the lines and wait time. Drink is ready within 10-15 mins. by the time I arrive. It's a small shop, more for a grab and go versus sit down and hang out like most other boba shops. The drink variety is decent, however, the price is higher imo, in comparison to other chain stores for the drink size you get. They use to offer the stamp card, after your 10th drink get one free. Now it's buy 15 drink and get $5 off your next drink. read more

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I'm not a 100% fan of boba but do enjoy some milk tea and not a big fan of chains. But I do have to admit, this particular location of Boba Time is kicking some butt. Normally a boba shop is made for people to hang out at, do some studying, etc. Similar to how coffee shops run but Asian. Boba shops have extended their menus to allow longer periods of time spent (aka spend more money) by adding some light foods such as small appetizer sized fried foods or even a sandwich. The Burbank Boba Time has no time for any of that. It is located in a very high traffic location. There is no place to hang out inside and there is no food to allow you to extend your stay. Although they do sell macarons at this location, it is still a grab and go item. Burbank Boba time? Grab and Go! Its perfect for me since there is a lot to do and see in Downtown Burbank. Parking: street parking, structure parking VERDICT: Rinse and repeat read more

I ordered just one drink, and I've been waiting over 15 minutes--and counting. The service is painfully slow, especially considering it wasn't even busy. It really shouldn't take this long for a single drink. Disappointed and frustrated. Definitely not the kind of efficiency or experience you'd expect for a quick stop. read more

Not a bad choice if you're looking for a refreshing drink while walking downtown Burbank. You can order at the counter or use their kiosk to the side. Inside is pretty small so it gets super crowded when there's more than 10 people (claustrophobic customers beware). Drinks have always been good when we've gone and the menu has a lot of variety so you're bound to find something for every taste. read more

I stopped by to see what was new on the menu, but decided to stick with an original order of a Thai Tea smoothie with lychee jelly & boba. This time I did add the Oreo pieces which was a nice addition but would rather go without it next time. Overall this place is super convenient in Downtown Burbank and always makes great Thai Tea smoothies. Would definitely come back. read more

It’s Boba Time - Downtown Burbank - Thai Tea Smoothie w/ lychee jelly, boba, & Oreo pieces. - Bubble Tea Near Me - Burbank, California

Hands down best flavored boba drink. Kinda pricey but worth it for sure. My favs are iced coffee with boba and watermelon with boba.

Very confusing costumer service. Cashier girl seem to be so unhappy to be there She was straight up mean or rude. Angry to answer anything we asked lol. It's good they made our drink quick but left it on the counter and went back to the back area to chat. Her back was facing us so I was not sure if it was for us. I was scared to ask at this point. Lol People in the back are all on their phones and chatting . Must be something important. read more

I've always been weary of chain boba places but the it's boba time in noho has been the one exception. Unfortunately this one isn't! I ordered my tea from a very meh worker who didn't seem to care and waited. One person came in after me and got his drink before me. They had like 4 girls working at once but no one was doing anything. Plus my drink had very little boba. Very meh experience! read more

It’s Boba Time - Downtown Burbank - Bubble Tea Near Me - Burbank, California

Ordered the Dubai Frappé, it was all filled with this white hairy looking substance. what the hell is it!? Yuck!!! Be warned! It's supposed to be a drink right? Don't put too much of whatever! read more

It’s Boba Time - Downtown Burbank - Bubble Tea Near Me - Burbank, California

While I love a good milk tea, Boba Time has won me over with its heavenly açaí bowls. The açaí base is perfectly blended to achieve a smooth texture, topped with fresh fresh, crunchy granola, and a drizzle of honey. It's the perfect treat. The customer service is truly exemplary and the staff does a great job at remembering you and your order! read more

Staff are incredibly childish, unprofessional, and impotent. I placed an order on the kiosk struggling to apply my payment and it being my first time it came through literally one minute after the kitchen closing cut off and they chased me down after it was approved and I had a receipt; I was seated in the waiting area and demanded to cancel it. Then not putting through my drink items after canceling the food it fell to the wayside for over 40 minutes!!! They forced me to cancel my food items then forgot my order and took forever to then made it incorrectly. Staff were all giggling in the back hiding on their phones like children very disappointing and unprofessional. read more

It took a very long time to place an order, there were three people and one order took 10-15 minutes, they were constantly talking

The watermelon and coconut boba drink is amazing and the drinks are creative and delicious. Worth going to if you have not tried it yet

Very good and quick service. Wales in during a busy time and walked out within five mins. read more

It’s Boba Time - Downtown Burbank - Watermelon passion fruit - Bubble Tea Near Me - Burbank, California

Mmh, not too sure what I can say about this location. On their busy days, there's plenty of servers available to help you out but on slow days, they're all in the back and I get it, it's not busy you wanna chill but when a customer comes in, you have to rush to the front. I've had to call out several times before I was able to get assistance. I know they have a self serve kiosk but, I wanna talk to a live person. Anyway, the drinks are always consistently good and the store is always clean. I've had to use the bathroom once or twice and there's always toilet paper available and the stall is always clean The servers are friendly once you get their attention and it can overall be a fun experience before or after going to see a movie with friends. My go to drink is always taro milk tea, no boba, 50% sweetener and milk foam on top...divine! But my recent obsession has been matcha strawberry latte with the strawberry popping balls. Delicious! I haven't tried any of the food items nor their açaí bowls, I don't know how authentic they are and I'm nervous but, the cheesecake is really good! A must get read more

Looks like they just recently opened this place. I was walking by and decided to try their boba tea out. I had their peach strawberry fruit tea with strawberry and mango popping boba. It tasted really good and refreshing. read more

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This is my favorite boba time, their drinks are always so good, I usually order to pick up so i don't interact with the workers much but they always say welcome and have a good day. read more

I get Boba Time 3-4 times a week and this is the 1st time I've ever come across a boba time that's this ghetto. Instead of making a new drink since they messed up. They put the topping that they forgot to add in a small side cup and refuse to make a new one. Epic fail! Don't go to this location. read more

It’s Boba Time - Downtown Burbank - Ghetto forgot the lychee jelly so instead of making a new one they put it in a plastic cup. - Bubble Tea Near Me - Burbank, California

Clean, fun, new boba shop. They have lots of options on their menu. I got one of their fruit teas, peach lychee fruit tea with boba, half sweet. Good flavor and boba has a nice chew. Would come again to try their other drinks! read more

I come here all the time. The drinks are great. Some times there's a long line but that's just because it's popular. The facility is clean and there are some chairs to sit on while you wait for your drink. If you want the drink earlier, just order ahead. Most of the people complaining in these reviews could've shortened their wait time if there were smarter with their order. In particular the black cashier girl is friendly and has made my day a few times ;) read more