Epic Milkshake - best milkshake anywhere Only place that use real ingredients Every other place uses powdered ingredients read more

Baskin-Robbins - Triple chocolate - Ice Cream & Frozen Yogurt Near Me - Burbank, California

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Absolutely GREAT location! It's not too far from the Los Angeles Equestrian Center and I am telling you I have seen people on horseback at the drive-thru. Love! Fantastic employees (always polite and helpful). And this location has a drive-thru!! A drive thru location is much appreciated for this busy mom of 3 kiddos. My kids love ice-cream and I love bringing them here. I believe this Baskin-Robbins is also a training facility for franchises. There are some parking spots out front if you wish to eat here, an outside patio, and ofcourse inside the ice-cream shop has tables available. Burbank Baskin-Robbin's rocks! Open late till 11pm (Fri/Sat). read more

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I went to Baskin-Robbins with my daughter, and she found a huge chunk of paper inside her ice cream. When I brought it back to the counter, the employee didn't apologize once, instead, he told me I only had two options: either get a refund or get a replacement. The way he said it was very rude and dismissive. I decided to get a refund, but my daughter wanted to pick another flavor instead. He said that since it cost more, I'd have to pay the difference -- even though this whole situation was their mistake! And unsanitary food given to a child! With a foreign object found inside!!! He was so rude about it, and when he tried to process the transaction, he couldn't even figure out how to give the discount. In the end, I didn't have to pay the difference, but the whole experience was extremely unpleasant. No apology, poor customer service, and no sense of responsibility for serving ice cream with a piece of paper in it. Very disappointing experience at Baskin-Robbins! read more

Baskin-Robbins - Paper in ice cream!!!!!! - Ice Cream & Frozen Yogurt Near Me - Burbank, California

My mom loves ice cream cake so I decided to get a cake from here for her birthday. I saw a few options online but didn't know if you could customize the cakes. Lili ended up helping me order this beautiful custom cake and it turned out perfect! She was very nice and helpful. We got white cake with chocolate chip cheesecake and it was so yummy! Always a great experience at this location. :) read more

Baskin-Robbins - Custom Cake - Ice Cream & Frozen Yogurt Near Me - Burbank, California

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Drive-Thru Convenience This location has a drive-thru, which is really cool and made picking up our order super easy. Friendly Service The girl at the speaker and window was extremely nice. She helped us figure out a small issue with a coupon and even suggested a small drink or other options so we could get our order right. Dubai Chocolate Bar We went for two Dubai chocolate bars, which are really tasty! They come in cute little pull-out boxes. The portion is small, so prices feel a little high, but the quality and flavor make it worth it. Cute Bonus Cup We also got one of their color-changing cups with gummy bears for $3 -- very cute and functional for cold drinks. Definitely a fun little add-on to the order. Overall Great experience overall -- friendly staff, easy drive-thru, tasty treats, and fun extras. Would definitely come back! read more

This is a smaller location, and we took advantage of their drive thru! Summer is about enjoying all of the cold, refreshing treats and we always partake. Love that they advertise they are gluten sensitive (not considered safe for celiac) they have dairy free options as well. The drive thru was fast and only took 5 minutes. My boyfriend and I ordered 2 scoops each, and he made his in to a sundae ( adding whipped cream, chipped nuts, chocolate sauce and a marachino cherry on top) I had the chocolate and peanut butter and rocky road. The ice cream was smooth, creamy and decadent. The price was $14 for our orders. Although costly for a few scoops of ice cream it's worth it for the value. Can't recommend this location enough. The lady that checked us out and prepared our order was friendly and lovely! Convenience, quality, and customer service 10/10 read more

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My kids love it here. I've been to many fancy ice cream shops, but, I like the simplicity of BR ice cream. Place is clean and staff is great. Highly recommended! read more

I don't usually write reviews for chains but Baskin Robbins is definitely a classic of all ice cream chains. I specifically love this location though, it's in a more peaceful area close to Griffith Park and even has a drive thru. It's nice having the option as sometimes I don't feel like getting out of the car, while other days I enjoy sitting outside on a warm evening and enjoying my ice cream. While all the flavors are delicious, the Dubai chocolate bar has completely won me over and I find myself visiting so much more frequently since this latest discovery of mine. It is officially their best item if you were to ask me. Absolutely love this location all around, staff is ALWAYS quick and in stock with my favorite item. May they never get rid of it as a menu item! read more

Update 2025 Thank you to all the crew at 31 Flavors. This is another wonder creation to make Teresa's Birthday special. We love the Jamoca almond fudge and chocolate cake ice cream cakes. 31 Flavors and all the crew is very nice and always make our birthdays special. read more

This has got to be the BEST Baskin Robbin's I've ever been to. This feels like a classy upgraded ice cream shop. The place is clean and brightly decorated. There are all kinds of specialty items here. Dubai policy Le's (pistachio almond ice cream dipped in chocolate and topped with gold candy) and mango popsicles. Service is quick and amazing! The employees welcomed everyone and served them quickly. Super friendly! I got the banana royale (2 scoop sundae with banana). It was made perfectly. I most appreciate that the almonds on top were toasted crunchy and tasted super fresh. This told me that the store does a lot of orders wheee there is turnover in inventory. Delightful! read more

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I'm not sure what's going on with this specific location, but as of lately the Ice cream is always melted, the service is like your presence irritates them. This picture was taken last wed for the promotion of banana splits it was so bad I just threw it away. I can see why more people are going to Handels now.. & it's cheaper. read more

Baskin-Robbins - Looks like they really take pride in their work... - Ice Cream & Frozen Yogurt Near Me - Burbank, California

I want to start off by saying the staff was great. Very kind and helpful. The ambiance is casual. I went in to try the new Dubai Chocolate Ice Cream bar! It's apparently only for a limited time. I'm obsessed with anything pistachio and I've been wanting to try the Dubai candy bar so this was right up my alley. The ice cream bar has Pistachio Almond Ice Cream and a Pistachio Cream layer with Knafeh (thinly shredded pastry dough - can be a bit crunchy) dipped in chocolate. On first bite, I tasted the chocolate the most and the creaminess of the ice cream but not so much the pistachio and knafeh. I was hoping to really taste that pistachio (it was very very mild) and really taste the crunchiness of the knafeh. There was a little. The aesthetic of the bar was beautiful though, they did a great job with that. All and all I would visit Baskin again because it's classic, but I wouldn't get this Dubai chocolate bar again because the flavor just wasn't there for me. That's why I took away a star. I took away a second star because I don't visit Baskin often, but them introducing these new flavors could bring me back more! read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Burbank, California

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This location is the Baskin Robbins training center so the service is excellent . This is cleanest and friendliest Baskin- Robbins I've been to. The interior is always so clean and bright. The best part is they have a drive- thru and extended hours of operation. The location is larger than the typical BR, so they have more flavors on sale than anywhere else. They also have a patio seating area. Prices reasonable Ample parking They offer free samples read more

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Beware, two-scoop sundae are half scoops! That's it, I'm done with this location. Ps I cannot wait for Handel's Ice Cream to open in Burbank next month! read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Burbank, California

My wife and I stopped by this Baskin Robbins last night to get some late night ice cream. We were in the area which is why we came to this one. I never seen a drive thru Baskin Robbins before so it was a first for me. When we came, there was 2 cars in front of us. When it was our turn to order, I got the Oreo cookies n cream on a regular cone and my wife got her rocky road on a sugar cone. It didn't take them long to prepare our ice cream, it was ready when I pulled up to the window. I just parked in one of the parking spots near the exit of the drive thru. Our ice cream was delicious and we would come back again. read more

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I never thought after going here for over 20 years I would leave a bad review. 1st off the Ice Cream texture has definitely went downhill, the scoops of Ice Cream seem to be frost bitten, the flavor felt water down, "Cherry jubilee" "Cookies N Cream" "Rocky Road" 2nd I went in there to buy a few of the new Dubai Chocolate ice cream Bars, and I almost wet my pants from laughter because I thought it was a legit Joke ! Tiny Ice Bar for $10!!!!!! EACH!!! This should definitely be against the law! Two bites! And $10!!!! Each!! 3rd Now they got young kids working who have a very rude and unprofessional attitudes! I think they need to hire New Management ASAP! read more

Baskin-Robbins - Dubai Ice cream Scam. $10 Each! - Ice Cream & Frozen Yogurt Near Me - Burbank, California

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It really is clean and quick service. I've been in person and it can be difficult to know where to order but they attend fast. I would say the drive thru can improve on getting the orders right I've asked a few times to have light fudge on my banana royale and they've drenched my ice cream with fudge when asked light fudge. read more

Baskin-Robbins - Banana Royale Ice Cream - Ice Cream & Frozen Yogurt Near Me - Burbank, California

$10 for one ice cream bar -- expensive. Would I do it again? Absolutely! After seeing this all over social media I finally made my way to try it. I found it kinda cool that this Burbank location was the only one to have it, but seems like they're at many other locations now too! I called on a Wednesday evening to see if they had some left and quickly made my way. The girl who helped us out was super friendly but I didn't get her name. Though it was a little too hard to bite, it was pretty damn good! read more

Baskin-Robbins - Dubai chocolate ice cream bar - Ice Cream & Frozen Yogurt Near Me - Burbank, California

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Ayo! Okay Baskin Robbin's !!!! I see you keeping up with the trends with the famous Dubai Chocolate Bar. Love how you did your twist with an Ice Cream Bar. This location has to be the most modern Baskin Robbin's with a Drive Through and hand made Ice Cream Bars. All the other franchises need to follow this foot print before the go out of business. Anywho, I happen to work in Burbank so dropped in but yall were sold out. Placed an order and picked it up the next day. It was actually very delicious and worth the wait! The crunchy texture with the knafe and pistachio cream was amazing. I'd love to see you guys fool around and add a Biscoff version or Nutella. Staff is amazing so friendly and efficient. Inside was very clean with plenty of sitting inside and outside. I will be back, y'all need to order this Bar ASAP! read more

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This location has jumped on the Dubai chocolate craze with their version of an ice cream bar! Boy oh boy, it does not disappoint, 100/10 seriously. The only thing is costs $10 per bar, is it worth it? Yes, of course haha! Also try their other new speciality ice cream bars found in the glass display case. They make seasonal ones too! read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Burbank, California

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This is probably the best Baskin-Robbins I have ever visited lol. This is the only location that has the infamous Dubai chocolate bar that's been going viral. They sold out around 4pm on a random Tuesday night. We were lucky to split a box that was around 40$ with a random stranger and got our hands on trying these. And man oh man, every single bite was worth it. I never had anything like that in my life and I honestly wish we had this in NYC. Top tier service & yummy creations. I'm impressed read more

Baskin-Robbins - Dubai Pistachio Ice Cream - Ice Cream & Frozen Yogurt Near Me - Burbank, California

$18 for a med Smoothie, and 2 scoops of ice cream... You can get 1.5qts of ice cream at most grocery stores for $4.50 to $7.... Baskin Robbin's is a total ripoff... Good riddance BR!, You're dismissed! The Sevenbucks of Ice Cream shops!!! Never again!!! read more

Dubai Ice Cream Chocolate Bars!! Pros: - so delicious, got some more later in the week - glad it wasn't just Tiktok hype and it lived up to expectations - also the convenience?! drive-thru Baskin Robbin's is a first for me and it should be implemented everywhere Cons: - maybe the price for some people, but i think it's worth! read more

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This place was amazing. The service was friendly and helpful. There is plenty of parking. And, of course, the ice cream is delicious.

What's not to live at this place. We couldn't believe they had a banana split national day. We ordered one and it do was good and yes we ordered another one. read more

Baskin-Robbins - A masterpiece - Ice Cream & Frozen Yogurt Near Me - Burbank, California

Friendly team having a bad day today. The car in front of me was given wrong product. I knew because they thought it was mine. I repeated my order of chocolate chip. After driving away, I opened my bag. Chocolate ice cream, not the chocolate chip i ordered. Too late to go back and change back. I hope they get their act together today. read more

Ordered a cake for my sister's birthday & they went above and beyond. When placing my order the worker asked for details pertaining to how I wanted the cake done and I felt he was super thorough. When picking up the cake I was so impressed and in awe of how similar it looked to the inspiration photo I showed them. Definitely recommend! They went above and beyond! read more

Baskin-Robbins - Cake - Ice Cream & Frozen Yogurt Near Me - Burbank, California

Stopped by to get a scoop of the limited edition Beach Day ice cream. I had never seen a Baskin Robbins so crazy busy. There was a line of cars at the drive through, but I didn't want to wait so I found a spot in the small parking lot and walked right into the shop. There was a long line inside as well but the staff was quick and efficient at taking orders. My husband accidentally dropped his scoop and the staff was nice enough to give him a new scoop. There were getting close to closing time so we didn't stay to each our scoops inside but there was tables outside located towards the back of the shop. read more

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Going to the store service is fine, but order delivery at your own risk. Want hot fudge? Better hope the machine is working or they'll just use a pink spoon and give you much less than the normal 3 pumps. Want whipped cream? Not offered on delivered items. Want spoons and napkins? Ha! Good luck So annoyed with this location. read more

Baskin-Robbins - 2 scoops and "hot" fudge. These are NOT the 4 oz scoops I paid for, and 2 tsp of solid fudge is NOT what I paid for either. - Ice Cream & Frozen Yogurt Near Me - Burbank, California

Drivin', drivin', drivin', Drivin' thru for ice cream, Livin' the dream In the L.A. scene, We're drivin' thru for ice cream. Talkin' to the speaker, Such an awesome feature, Hey! It's great to meetcher While we're drivin' thru for ice cream! All the old school flavors Get those sweet tooth savers Malt and milkshake cravers -- Let's go drive thru for ice cream! Jamoca is my fave But to Baseball Nut, enslaved, Baskin Robbins wins my heart today We're driving thru for ice cream! Chocolate Mousse Royale is creamy Strawberry Cheesecake makes me dreamy Now I want to skip and screamy Drivin' thru for ice cream! We're here!!!! On Victory!!! Ice cream for you! Ice cream for me! Burbank, how I'm lovin' thee While drivin' thru for ice cream! read more

Never knew there was a drive through baskin Robbins. Came across a tik tok that said there was one in burbank and i was around the area luckily. Tried the dubai chocolate it was so good. Will be coming back for sure delicious read more

Baskin-Robbins - Dubai chocolate - Ice Cream & Frozen Yogurt Near Me - Burbank, California

The Dubai Chocolate bar was so good! It's definitely worth the $9.99. We called in advance as they said they sell out in the afternoon sometimes. They suggested we get there by 4pm since we were coming from out of town. We also got the strawberry shortcake and cookie butter bars. They were $4.99 each. Also definitely worth it! read more

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Placed an online order and got there to pick it up. Got told to move to window to get it. There was no one inside and I could see the two girls talking obviously forgot I was there and made me wait for 10 minutes. The order had been sitting for 10 minutes too like what. I didn't honk cause my daughter was sleeping but cmon read more

Had the Dubai chocolate icecream bar! AMAZING! Loved it way more than the regular Dubai chocolate bar. read more

Baskin-Robbins - Dubai chocolate - Ice Cream & Frozen Yogurt Near Me - Burbank, California

One of those local ice cream stores thay no matter how many new faces their are behind the counter theie are always happy and helpful!! The kids love the mini cones and ice cream cakes but my favorite is the Love Potion that comes out only in February... Second Favorit is the Spicy & Spooky nothing like ghost pepper in your scoop!!! Always remember that On every 31st of the month scoops are $1.31 read more

Cute place amazing ice cream. Tried one of the new "experimental" flavors, hazelnut(?) Dubai chocolate, and it was amazing!

Now that summer is coming up, I start to come here more and more and can we just talk about that vanilla aroma that fills the store. Every time I walk in it smells like my childhood. I love the service they provide here. Very sweet and cheery workers. My personal favorite ice cream has to be the Dubai chocolate bar because of the different textures and taste. Definitely my favorite ice cream shop and would highly recommend you guys try it out! read more

I love that they have a drive up window. The staff was very friendly. The service was quicker than the walk in Baskin Robbins.

We ordered a custom bunny ice cream cake for EASTER and they nailed it!! Well organized and very friendly staff! We will DEFINITELY do this again! read more

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Great service and excellent ice cream. The store just needs to be a little refurbished