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    Audio Visual Consultations

    4.3 (16 reviews)
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    Response time

    10 minutes

    Response rate

    100%

    Services - Audio Visual Consultations

    Home theater calibration

    Home theater design

    Soundproofing

    Audio Visual Consultations Photos

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    Reviews With Photos

    Thank you John and Brad from AV Consultations!
    Mark K.

    UPDATE: I did not mention that AV Consultations installed our system with a surge protector. It's a good thing that they did, because we had a lightning strike close enough to destroy a different TV and cable box. The AV Consultations installed surge protector is now blown but it saved the TV, cable box and Sonos Sound Bar. When you call Tom McKay, remember to ask for the surge protector.

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    Ask the Community - Audio Visual Consultations

    Review Highlights - Audio Visual Consultations

    I asked Tom to look at the equipment I had, I told him what I wanted and asked him to give me a quote.

    Mentioned in 9 reviews

    Read more highlights

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    DT Security's Danny and his installer Angel are excellent. We'd been with ADT/Brinks for 37 years…read more Our current system had been hard wired into the home we built in 2002. Its notices went out on a landline via Spectrum. Spectrum was out so much lately, (actually constantly), our system kept notifying that it'd lost communication waking us every morning between 3 and 5 am. We did not know dropped communication was the error. ADT did not know what the error code was. We attempted to resolve the issue over a 2-3 week period with ADT, including a 45 troubleshooting time after pushing ADT's AI to get a human tech. The tech could not even find what our error code meant. He could not resolve the issue, but wanted to install a new system with all new equipment. A second ADT tech the next day had me show a pic of our control panel and she immediately looked up the error code and it was dropped communication. She too wanted to take everything out of our system and start over. The estimates for two ADT sources were off by several hundred dollars. I was told the less expensive one was not correct even though it had a price guarantee until August 28. I was fed up. I went to AI. It said pull the AC plug on the system, it tends to hang on to error cords. Thank you! That stopped the beeps. We went through one more episode with corporate ADT and ended more frustrated. I looked for top home security system installers in the Bastrop area and DT Security (Round Rock) was on top in Yelp. I called and instantly reached Danny. He took us through their whole process, including taking advantage of the well installed original sensors. We reviewed Danny's contract. Our system would still use ADT (DT Security is a licensed ADT installer). The very next afternoon DT Security's installer Angel, upgraded our system to cellular, attached all the trip circuits we had, added new equipment when necessary and was done in 3.35 hours with everything working perfectly. Angel first met with my wife Chris and I, explaining everything in detail he was going to do. He was very considerate of our time and kept us informed through out the install. This morning I had a question and sent Danny an email. He called me within an hour and walked me through something I'd missed. So no 30 minute holds on the phone, no AI to negotiate with, no being passed from tech to tech, just good solid "local" services. After dealing with ADT for weeks, this was certainly a breath of fresh air and excellent service. This was a strong reminder to deal locally.

    Danny was very responsive and helpful when I inquired about service and made follow up calls with…read morequestions. Angel came out to our house yesterday and got everything installed and got us "trained" within two hours. He was VERY patient with us old folks.

    Audio Visual Consultations - electronics - Updated September 2026

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