After purchasing a 2018 Chevrolet Traverse I learned the shark fin antenna was bad due to there was…read moreno reception of satellite radio. I purchased a GM shark fin antenna through GM. I picked up the antenna at Hendricks Chevrolet. While there I inquired what would it cost to have it installed. I was informed it was a 3 hour job at their labor rate, somewhere between $400.00 to $500.00. I then contacted Strosnider Chevrolet. I was told it was a 2 hour job at their labor rate. A friend of mine that owns two import car dealerships suggested I contact Extreme Audio. I called Extreme Audio inquiring if they would install the antenna. If so, how much would it be. I was told they could install it and it would take no more than an hour. I set up the appointment. The work was done quickly. When I went to pick up my vehicle I was told the bill was $66 and some change. I first looked at him like he had four heads. He then said I can charge you more but it took less than an hour, and that is how we do things. We don't over charge. I highly recommend Extreme Audio for your vehicle audio needs. They are straight forward honest people. I won't hesitate to return in the future.

Thorough intake to see what I wanted. They walked through the options without being pushy about…read moreinstalling the most expensive option. I did end up choosing the most expensive option based on the improvements I wanted to hear with my music. Easy to schedule the appointment for the install. Install was finished in a day. The owner and staff were very friendly and knowledgeable. I would choose this place again for audio upgrades or any other car upgrades I'd want in the future.

BROKE SCREEN IN VEHICLE. This place now offers audio installations. Not sure how new that is but if…read moreyou go there in person they have signs everywhere. They broke the display screen while trying to install a new system for me and then said that's how it came in. It's not even that they broke it that makes me upset. They didn't own up to it. They said they'd have the manager call me and then just never contacted me. I'll get the screen fixed but like I said that's not what infuriates me. It's their customer service. How are you going to tell me how I took in my car in? I clearly took it in for an install and left with no install, $200 in the hole and a broken screen. Ridiculous.

This might actually be my first review done. Definitely not worth the $199 detail. Did not touch my…read moretrunk at all, not even a quick vacuum of small leave debris. Still salt and such under driver foot mat. Didn't clean top edge of windows where go into frame of door. Etc.. Main reason I had car detailed here was because shop next door repaired my shattered window, also there's still glass in the seat. Not worth the value.

My car's check engine light recently came on, and after reading the outstanding reviews on Yelp, I…read moredecided to contact Elliot Automotive. From the moment I called, the experience exceeded my expectations. Jay was incredibly kind, professional, and helpful. As someone new to the Richmond area, it was reassuring to have such a positive first interaction with a local business. Everyone I encountered was friendly, welcoming, and truly focused on providing exceptional customer service. Based on my experience, I can confidently say "Yes--I highly recommend this business and will absolutely return in the future". Thank you for such a great experience. C. Rosser

I am disappointed at how I was received by Kit. It was jarring and strikingly unprofessional…read more Redirections such as "I think we got off on the wrong foot" and "I am not making any statements on your character, I am making an 'i' statement" were repeatedly unsuccessful. Again this is someone whose shirt i complimented, with whom both of us had been cordial, but could not be talked into a calm state. All of this because i leveled with him and expressed nebulously aimed frustration over a job that didn't last for the drive home, as the explanation for why i was asking for a redo. I asked him, "i mean objectively, you can understand why I would expect it to last till i reached home two miles away?". His rumination on the phrase "i felt ripped off" in response to the crashwrap beginning to peel off 0.5 miles from the facility was self-driven. That being said, why even recommend this as a temporary fix if I can't drive home with it? I would've liked it done right the first time and that's fair to express. We don't have to agree or see eye to eye and it's his right to feel I'm overly difficult. It was suggested that I should've cleaned my car first, not that they should've wiped it down the first time before applying wrap. (The car wasn't in the shop to have any crashwrap applied, so why would I have wiped it?) Ultimately I paid $104 to get an issue diagnosed and temporary tape put on the sunroof. I'm frustrated that I'm out $100 and the issue is not any closer to being fixed. The technician himself was amiable and communicative and the owner is also a pleasant man to work with. That being said this experience has burnt this spot for me. Having a disagreeable person work for you isn't a dealbreaker but maybe don't place him front of house.

The team at Broad Street Auto always are able to get me in and out and work with my schedule…read more They've been upfront and honest about the needed work and what isn't needed. Their hard work, honesty, and integrity are the reasons I keep coming back. 10 out of 10, highly recommend!

They are very fast, my auto inspection took just 20 minutes!…read more Thank you for quick service! And a very friendly staff!

if I could give MORE stars I WOULD! Just yesterday afternoon Thanksgiving Holiday weekend) I was…read moreout of town, driving north on I-95 about 20 miles south of Richmond when I got dashboard msg warning me of engine overheating & to idle engine immediately! Close to my overnight destination, I managed to 'limp' car there after a couple cycling stops for engine to cool. at 81 years old I became veryworries & anxious about what to do! Once i found & contacted Malcolm, he agreed to come out right away - in the dark, and in freezing temperature to help me out. And INDEED he did! He was able to identify the problem, fix it, & do a couple tests to make sure. He was truly a GODSEND. And this guy KNOWS his stuff! His fee was reasonable & fair - a great value. I HIGHLY recommend him!!!

If you need an honest mechanic in town, you need to call Mr. Kweleme. My vehicle wasn't feeling…read morethe same after it was serviced. I had it looked at by three different mechanics in Richmond area. All gave me a list of things that needs replaced. Each one's list was different things to be replaced. None of their suggestions sounded right to me. After looking on Yelp I found Mr. Kweleme. Mr. Kweleme replaced two of my vehicle's spark plugs and changed the engine oil and it fixed the issue. I also asked his opinion on the other things mentioned by the previous mechanics, and except one thing, everything else that was told by other mechanics was not necessary. Mr. Kweleme confirmed those parts are in good condition and explained why he thinks they need no replacement. I think Mr. Kweleme is also charges resonably. Thank you Mr. Kweleme!

Great service, fair prices, quick work. friendly staff …read more I have had my last three sets of tires from Vondelehr installation was quick and service impeccable as always. they also do tire patching, suspension work, alignments and more. Would recommend them to anyone needing tires.

Fast and friendly with competitive prices. Booked an appointment with the former Dyke Tire, now…read moreTire discounters, and was told to leave it all day for an alignment. Called Vonderlehr and had it done for less in 30 minutes.

This was my first accident my car has been in and dealing with insurance was a learning experience…read more The assistance I got from Koontz was so comforting and supportive, I was able to get my car fixed in 2 weeks. I loved how inviting and friendly the people are and I felt like I had no worries of getting it fixed. If I had any questions they'd respond to my call super quick and explain in detail what is delaying and what they are doing to fix it. I also was surprised how clean my car was when I got it back! I didn't know that was a thing they did and I honestly feel bad because my car was so dirty before. I should have cleaned it before I gave it to them Fortunately I didn't have to spend anything out of my pocket because the accident was completely the other party's fault.

My experience with them replacing the back bumper and calibrating the damaged object-detection…read moresensors of my Subaru Outback 2019: Time - It took them 26 days to complete the work - I spent around $500 on Uber and car rental. The job - the bumper matching color was really great - though the car was returned with dust on the seats and overspray on the back windows. Somehow inside the dark tint. They tried to clean it, got better, but it was still there. The (faulty) sensors - short story: I went back there 3 times plus 2 times to a Subaru dealer, who said - "they did a poor job here - one sensor not working and 3 of the 4 holders crooked." This after having to pay $180 dollars for Subaru's diagnostics, and around $700 to fix it, which State Farm agreed to cover the majority while I'd pay $163 dollars. The verdict: - Great paint job (customer service too) - Headache, wasted time/gas & stress for a half-done job - Extra 850 dollars (on top of my 1k deductible) - Using my insurance again to cover their half-done job - A dusty car with overspray on the back window