fantastic experience! visiting RVA for a family funeral. Got a crack in windshield during that…read morefreakshow snow storm driving in from Big Lick. handling entirely on the phone; James came to our airbnb near VCU. Pickedup a stashed key, did a great job fixing window- and put the key back just before we returned from a family visit. safelite was terrible tryjng to arrange and get a quote. Skip them. James gave a quote and set time of repair within two text messages. $100.00 boom!

Quick response to inquiry & was able to get service done quickly too! Would highly recommend.read more

I recently had all of the windows, front windshield, and sunroof tinted on my 2026 Acura MDX, and I…read morecouldn't be more pleased with the results. The quality of the work is outstanding--everything looks clean, precise, and professionally done. Before scheduling, I had quite a few questions that I initially sent over email and later discussed on a phone call. Ahmed was incredibly patient, knowledgeable, and easy to work with throughout the entire process. He took the time to answer every question and made sure I was comfortable with my decisions. The team clearly takes pride in their work, and it shows in the final product. Based on this experience, I fully plan to bring another vehicle in for tinting. Highly recommend.

My rearview mirror inside of my Lexus melted off.... So it was hanging by a wire. I called these…read moreguys and they got me in quick. 30 minutes later it was properly reapplied and I was on my way. Professional operation. Recommend

Brought in 24 Roque to have windshield replaced and calibration done. Windshield was replaced…read more Notified before pickup they could not due to calibration because they did not have updated software. I would need to take it somewhere else. The estimate had been based on doing both. They did not breakdown cost in estimate. Mind you there are safety features aligned with the calibration. Called around got estimate from Nissan. Told them how much it was and I expected it to be deducted from estimate. Long story short I walked away with an unsafe vehicle and an additional cost to get vehicle right. They should not have attempted the job if they could not do the whole job. This was just messy! I would not recommend using them for any replacements without guarantee they have what is needed to do the job. Additional time and money and putting someone in unsafe vehicle is the outcome. Beware.

Kind. Prompt. Fair. Look no further for your glass needs. It actually felt good to do business…read morewith someone in the car industry, for once, and as a woman no less

I had a good time with Fast Auto Glass staff. They worked well for me and they got my vehicle in…read morewhen I had damage from some hail. The staff was attentive and they work FAST. They worked with my insurance and the costs were really affordable. They made sure that I was pleased with the results before letting me go. If you need their services, please don't hesitate to visit.

Fast, responsive and great service with the best price around! I highly recommend them and I will…read moredefinitely use them in the future if needed!

Best windshield repair service that I have add ever. They were very detailed and specific in…read moreverifying certain vehicle features to correctly pinpoint the correct windshield to order. They verified my out-of-pocket costs (insurance deductible) as well as handled also my insurance with no issues. Great communication. I dropped it off mid-afternoon so that the work to be done the next day. However, I got a call before close of business that same day to let me know that it was already completed and ready to be picked up - Very fast service.

It was great! I was able to get an appointment on the schedule quickly. They took care of the…read morelittle crack in my windshield and it's held up great since. Great staff too!

My wife and newborn baby took our 2014 Ford Flex Limited over for a quick windshield replacement…read more We had a reservation for 12:00 noon. She arrived ~10 min. late after having called to let them know she was running a little late. It's 13:45 and they still haven't gotten to working on our car after putting two other customers ahead (one was a Mercedes SUV). Mind you, my wife has been sitting there with a newborn for an hour and a half and we had a reservation! Update: There was a miscommunication. They had only put the Mercedes ahead of us so they just finished up a little after 1400 hrs. Still took WAY too long.

Took my suv here to get the front windows tinted after a recommendation from a friend who had…read morepreviously gotten their tint done there also. $69 to tint the front windows wasn't bad. Customer service was okay. Quality of service could have been a little better. I had to take my car back a few mins later because there were bubbles forming. Luckily the owner fixed it without any issues. I would ask staff to cover your speakers because mine had whatever they used dripping on my speaker. I wish all the glass on the ground would get cleaned up because you wouldn't want tire issues. All in all not a bad place for the price.

What an amazing experience I had dealing with Tabitha from Ace Glass. My daughter, a VCU student,…read morehad her car vandalized on Thursday (along with several others) in the parking garage near her apartment. My first call to a National company resulted in being quoted a repair time of next Tuesday. I decided to see if I could get this repair sooner so I contacted Ace. They came out that afternoon!Unfortunately one piece of glass was incorrect so they temporarily patched broken window and return on Friday to complete the repair. Ace even facilitated running cost thru my insurance company. Ace made a terrible situation bearable. Thank you for your professionalism and service.

I noticed a crack in my windshield yesterday and reached out to Ace Glass since another company…read morecouldn't help me for over a week. I talked to Amber, and she was very courteous on the phone. Due to the cost of the replacement and recalibration I wanted to make an insurance claim. After getting my information, she set up a conference call between me, her and the Allstate Glass representative. Super easy. Ace Glass was able to come today (1 day later) to my office and install a new windshield. I am so happy they could fix my problem so quickly. I'll update this review should I have any issues.