I recently had all of the windows, front windshield, and sunroof tinted on my 2026 Acura MDX, and I…read morecouldn't be more pleased with the results. The quality of the work is outstanding--everything looks clean, precise, and professionally done. Before scheduling, I had quite a few questions that I initially sent over email and later discussed on a phone call. Ahmed was incredibly patient, knowledgeable, and easy to work with throughout the entire process. He took the time to answer every question and made sure I was comfortable with my decisions. The team clearly takes pride in their work, and it shows in the final product. Based on this experience, I fully plan to bring another vehicle in for tinting. Highly recommend.

My rearview mirror inside of my Lexus melted off.... So it was hanging by a wire. I called these…read moreguys and they got me in quick. 30 minutes later it was properly reapplied and I was on my way. Professional operation. Recommend

Best windshield repair service that I have add ever. They were very detailed and specific in…read moreverifying certain vehicle features to correctly pinpoint the correct windshield to order. They verified my out-of-pocket costs (insurance deductible) as well as handled also my insurance with no issues. Great communication. I dropped it off mid-afternoon so that the work to be done the next day. However, I got a call before close of business that same day to let me know that it was already completed and ready to be picked up - Very fast service.

It was great! I was able to get an appointment on the schedule quickly. They took care of the…read morelittle crack in my windshield and it's held up great since. Great staff too!

fantastic experience! visiting RVA for a family funeral. Got a crack in windshield during that…read morefreakshow snow storm driving in from Big Lick. handling entirely on the phone; James came to our airbnb near VCU. Pickedup a stashed key, did a great job fixing window- and put the key back just before we returned from a family visit. safelite was terrible tryjng to arrange and get a quote. Skip them. James gave a quote and set time of repair within two text messages. $100.00 boom!

Quick response to inquiry & was able to get service done quickly too! Would highly recommend.read more

What an amazing experience I had dealing with Tabitha from Ace Glass. My daughter, a VCU student,…read morehad her car vandalized on Thursday (along with several others) in the parking garage near her apartment. My first call to a National company resulted in being quoted a repair time of next Tuesday. I decided to see if I could get this repair sooner so I contacted Ace. They came out that afternoon!Unfortunately one piece of glass was incorrect so they temporarily patched broken window and return on Friday to complete the repair. Ace even facilitated running cost thru my insurance company. Ace made a terrible situation bearable. Thank you for your professionalism and service.

I noticed a crack in my windshield yesterday and reached out to Ace Glass since another company…read morecouldn't help me for over a week. I talked to Amber, and she was very courteous on the phone. Due to the cost of the replacement and recalibration I wanted to make an insurance claim. After getting my information, she set up a conference call between me, her and the Allstate Glass representative. Super easy. Ace Glass was able to come today (1 day later) to my office and install a new windshield. I am so happy they could fix my problem so quickly. I'll update this review should I have any issues.

Brought in 24 Roque to have windshield replaced and calibration done. Windshield was replaced…read more Notified before pickup they could not due to calibration because they did not have updated software. I would need to take it somewhere else. The estimate had been based on doing both. They did not breakdown cost in estimate. Mind you there are safety features aligned with the calibration. Called around got estimate from Nissan. Told them how much it was and I expected it to be deducted from estimate. Long story short I walked away with an unsafe vehicle and an additional cost to get vehicle right. They should not have attempted the job if they could not do the whole job. This was just messy! I would not recommend using them for any replacements without guarantee they have what is needed to do the job. Additional time and money and putting someone in unsafe vehicle is the outcome. Beware.

Kind. Prompt. Fair. Look no further for your glass needs. It actually felt good to do business…read morewith someone in the car industry, for once, and as a woman no less

I had a good time with Fast Auto Glass staff. They worked well for me and they got my vehicle in…read morewhen I had damage from some hail. The staff was attentive and they work FAST. They worked with my insurance and the costs were really affordable. They made sure that I was pleased with the results before letting me go. If you need their services, please don't hesitate to visit.

Fast, responsive and great service with the best price around! I highly recommend them and I will…read moredefinitely use them in the future if needed!

Rick Hendrick is amazing. They always treat me like family. Great experience, amazing service. I…read morewon't go anywhere else.​

10 stars would be more like it! Tim, with exemplary admin support from Lynsay, are new to me but I…read morewill almost be disappointed not to have an excuse to have other work done soon!! Both are experienced, but add to that the seldom-seen skill of "vehicle therapy." We met in dire circumstances so their interpersonal skills (to a walk-in customer!) turned disaster into opportunity. Tim offered sound advice with excellent results. Lynsay added a calm, hospitable, can-do manner to the transaction. You and your vehicle will benefit in tangible and intangible ways. I'm sold on Tailpipes and you will be too!

I am very happy with the windshield fix done by Mike. Scheduling an appointment was easy. He came…read moreover to my apartment on time. The process ended up taking a bit longer than it should be because it had snowed a little bit the night before. I had to turn the heat on for the car, so the windshield could dry. He was very professional and told me what he was doing each step. I am glad I was able to find Mike. Great service and great prices as well!

Great service, very friendly staff, affordable! They will also come to you which makes this process…read moreeven better with convenience. Definitely recommend.

Today was the third time I've taken a car to Auto Glass Now on Westwood Ave. to have windows…read morereplaced. The staff is polite, the work is done quickly, and they are significantly less expensive than many other glass shops. This time, I had two shattered side windows (just some of Richmond's delightful vandals having a good time). They got my car in quickly, replaced the windows, and even vacuumed all of the shattered glass out of my car! The receptionist is well organized, gives you all of the information you need, and is sweet and professional at the same time. The waiting area is clean, and they offer coffee and snacks. One time I took a car in because the rear view mirror had broken off (nothing to do with their work'!), and they fixed it for free. This shop will be my car glass place from now on: pleasant employees, excellent prices, and great service.

Windshield was replaced but look how they left my carpet. No paper was put down. I just had to say…read moresomething about this. However they got the windshield done in a timely manner.

Such an easy experience/service. I got a crack in my windshield that spread tremendously the next…read moremorning due to the heat. I purchased a warranty through my dealership and after filing the claim I was contacted by Certified Glass the same day. I was scheduled for my windshield replacement 2 days later and everything was done same day. All the staff I encountered were polite and answered all my questions. They even assured me they'd keep a copy of my replacement to keep me in good standing with the my warranty coverage; absolutely recommend them!

I wasn't trying to go to my insurance's first choice business for windshield repair, based on…read morelooking at reviews. So, while doing my research I stumbled upon Certified Glass and seeing many consistent good reviews, I decided I'd give them a try. They too were in network for me (Geico, but check with yours of course), so is thought I'd rather pay the stupid deductible and receive good service. They are located in a building somewhat attached to McGeorge Toyota. So, if you're looking on maps and see that and are confused that's why. The entrance is through the little garage bay on the left. It's a small office with two or three staff inside, where you truly just go to drop your keys, make your payment, and go. The ladies inside working were friendly, and actually from the time of the initial phone call. What really wins me over is the fact that they offer a rental car free of charge while they do the windshield replacement. This was the first time I had to get a recalibration on my windshield too, so I guess it takes a bit longer. I was so happy to get that little car and still be able to go to work and not have to use any PTO to handle my business. I dropped off early when they first opened and had until like 5pm or so to have the car returned same day. Not a bad deal for the deductible that I would've paid anywhere and not gotten great service or a rental. I highly recommend Certified Auto Glass and have found my new spot for all my windshield needs.