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    Flagstop Car Wash

    3.8 (21 reviews)
    Open 7:00 am - 8:00 pm
    Updated 2 months ago

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    Services - Flagstop Car Wash

    Car wash

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    It's a long crack in the windshield.

    I had the pleasure of visiting the nine mile location. Upon arrival tony greeted me he was very kind. He asked me to fill out a survey in which I did. I gave a great feedback. However my experience was not the same when I went to the car wash. First off the car wash stopped twice. When I had got to the blowers i noticed a long crack in my windshield. I had to stop and let the attendant Tony know that there was a long crack in the windshield. Tony said yeah you didn't come in with a cracked windshi'll get the manager. When the manager came out he grabbed his tablet and showed me where it states that they do not fixed cracked windshields. He said he would ask the manager his boss to see what he would say. However, his boss came back and said that it was not their fault.Or responsibility. That's when I tried to reach out to corporate.That was a joke. First off that phone number does not go to anybody.They will not answer so don't even try. Secondly when you email them it takes a very long time for them to get back to you. Which is not good customer service. I had to email twice, that's when they had me go back to the store at nine mile and fill out an incident report which Ialready had. Needless to say the assistant manager said she could not help me said.I needed to come back in when the manager was off on a vacation. He told me that if I kept trying it was gonna go back to his boss in which turn would be no luck at all. So to let you know, that i'm an uber and lyft partnerft partner. I have many friends and colleagues on the platform and have.Let them know what it did to my car. I will not be returning to your wash. I have a saying you do not get to the grocery store and buy cracked eggs.You get eggs that are whole correct. So when I come to your establishment?I do not expect my car to get scratched or dented or damaged. I just wish there was better customer service which there is not. Even when I did get ahold of somebody finally on the phone that was through the app.The girl acted like she did not know what she was doing and couldn't help. I just wish that others don't have to go through what I did. You? Guys need to do a better job at customer service that is all.

    I have edited this photo to cover the license plate. This picture was taken five minutes after paying $16 to not clean my car.

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    1 year ago

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    Daniel H.

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    3 months ago

    Ross was very friendly, patient and willing to explain the services provided. Very polite!

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    Daniel H.

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    2 years ago

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    Daniel H.

    Your positive review brightened our day. Hope to see you again soon!

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    1 year ago

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    Daniel H.

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    1 year ago

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    Daniel H.

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    1 year ago

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    Daniel H.

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    2 years ago

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    Daniel H.

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    2 years ago

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    Daniel H.

    Your satisfaction means the world to us—thank you for your review!

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    2 years ago

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    Daniel H.

    Thanks for your review! We’re thrilled to have your support!

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    2 years ago

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    Daniel H.

    A big thank-you for your support! We’re glad you chose us!

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    2 years ago

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    Daniel H.

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    2 years ago

    Great staffs, they were very helpful. Fast and efficient service. Will be going back in the near future.

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    Daniel H.

    Thanks for showing us some love! We’re here anytime you need us!

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    2 years ago

    Deontae was excellent. Will def be back. What a great experience. Everyone very courteous.

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    2 years ago

    Love Flagstop on West Broad! Attendants are very helpful and friendly. Deortae delivers service with a smile.

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    Daniel H.

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    1 year ago

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    Daniel H.

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    2 years ago

    Deontae provided us with top notch service worthy of praise. even recommended products for sand removal 100/10!!!

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    Daniel H.

    Thanks for your review! We’re thrilled to have your support!

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    2 years ago

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    Daniel H.

    We’re so grateful for your positive review—thank you!

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    3 years ago

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    Daniel H.

    Your feedback means so much to us—thank you!

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    3 years ago

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    Daniel H.

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    2 years ago

    Quick service and my car is spotless, shoutout to Deontae for the help, made the experience very easy!

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    Daniel H.

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    3 years ago

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    Daniel H.

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    Ask the Community - Flagstop Car Wash

    Flagstop Car Wash - carwash - Updated May 2026

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