What do you do when your six year old truck batteries finally die at 6:07 pm on a cold winter…read morenight? Some other nearby auto parts stores were already closed for the day. Fortunately, Advance Auto Parts has just opened a new location near the old Haner's site, on Charlevoix Ave. The guys even put the batteries in for us! They said, "Why don't you go back inside where it's warm and I'll do this for you." Wow, what service! That's usual company policy. So the truck is back in action, and we're grateful to have had such great help. We keep going back when we need something else. Great place!

I stopped in late yesterday after having a rough day to get a headlight bulb and Shawn rang me up…read more He was very friendly and pleasant, which was extremely appreciated!! AND he put the lightbulb in for me!!! Thank you shawn for a job well done, golf clap!

Very organized, professional and Exhilarating! I had a great Ride with Aron as our Guide. We had…read moreone other adult family ride along and we all Thoroughly enjoyed it!

This adventure made our entire trip. I rode shot gun and still had the best day with my boyfriend…read more We rode for half the day, covered the atv in mud and had so much fun. The staff was very friendly and cool. We will visit here again.

They took great care with fixing carburetor problems with our scooter. Told me things I never knew…read morethat will help avoid these problems in the future. They couldn't have been more helpful and concerned for solving our problem.

I called bill's in a panic as something was hanging from my car and we are only on day 8 of a 25…read moreday driving trip. He saw me the next morning and fixed my car in 5 minutes!! He tried to not charge ( I insisted to pay) - great service and super friendly! Thank you bill!!

So thankful for this spot! Our car battery died while on a road trip and we frantically looked for…read morea place to help. Bill's Standard Auto Repair was already closed, but we parked in the lot, dropped our keys into the key drop-off box with a note, and then called the next morning. They told us that they could fix it by the end of the day and they did. They called us when it was finished and it worked like a charm. The cost was better than we were anticipating too. They're located next to an auto parts shop, so they're able to get pieces pretty quickly too. They were really nice in person and are only a few minutes outside of downtown Petoskey. I'd definitely recommend them!

I saw the sign as I drove done the interstate so I thought I'd stop in. I was very impressed. They…read morehave everything you could ever want or need to include custom products and clothing. The owner was very friendly and I wouldn't hesitate to buy more from them. I just wish I lived closer!

Awesome! These guys know and speak Jeep! My Jeep went from being unnoticed to wowza! Thanks Todd! U…read moreguys rock!

My air conditioning compressor died on the drive to Petoskey for a little vacation. I was a…read moresomewhat panicked because I knew I had no way to fix our minivan when I was away from home. And it wasn't drivable. Anthony was willing and able to get us right in (within 30 minutes of calling him). He ordered the parts that afternoon and had our van fixed in less than two days. The cost was reasonable and was what I expected (having done this repair myself on other cars). He was conscientious and professional, and his communication was outstanding. He provided regular updates each step of the process so I was never wondering what was happening. He has recently taken over this business so the older reviews are not relevant. I would highly recommend M&M Service, and Anthony, for your repair needs.

Imagine this: you're on a drive up M-119 through the 'Tunnel of Trees,' and it's a Saturday…read moreafternoon. Your peaceful holiday becomes nightmarish as your check engine light comes on. The car starts shuddering and doesn't want to leave second gear. The engine may or may not turn over. The nearest service station is 10 miles away, down a winding road with narrow shoulders and a speed limit of 25 mph, without the rain pouring down. Baby decides now is also a great time to start crying and get a cold. Welcome to my experience this past September weekend. What should have been a restful communion with the outdoors in Northern Michigan turned into a harrowing, stressful time. After AAA towed my car to dry out at the hotel, and I left my husband to comfort the baby, I took my limping vehicle into town in search of anyone who might diagnose the OED 2 code. I didn't have the handheld reader with me and I direly needed to know whether my car's check engine light was the result of something minor -- say, a misfiring piston -- or something serious to justify staying another night in town. I came upon M&M Services after driving slowly to get an oil change elsewhere. Their Open sign glowed like a beacon. I pulled in to find a young man in the office, one bay occupied with the garage door down, and their hours boldly displaying they were open for another hour yet. Prayers for resolution answered? I explained my situation and asked if he could hook my car up to a OED reader. Advanced Auto Parts, Napa, Carquest, and other car parts stores with complementary reader services all shut an hour and a half before. There wasn't a dealership in Petoskey or Harbour Springs to help, and I couldn't trust taking the car an hour away into Traverse City. M&M had every ability to help ease my mind. "Are you from around here?" asked the kid. "No, I'm on vacation. We drove up. I am in a tight situation," I said. I should have shut my trap and nodded. "Can't help you." What?! You're open. You have a mechanic. I am not asking for anything untoward, I could hook the cable up to the OED2 port myself for all it mattered. He gave me the most uncaring look and went back to his desk, staring off into space. You are an auto shop. You are open. There are no other customers and I showed up an hour before the stated closing time. No one was working on a vehicle. It was a very simple request I was willing to pay for, if only to get a better idea of the diagnostic code. It turned out to be Cylinder 1 misfiring due to water getting into it, a simple fix by removing the spark plug. I found that out at O'Reilly's in Detroit -- something that took literally about 8 seconds to read. The non-existent customer service during a small crisis was disgusting.