I am on my 3rd vehicle from this place. This business has declined so much over the past few years…read more Their accounting department is rough. I have a $94.00 payment they took $940.00 by accident. And now my account is over drawn and I have to wait for it to be released back into bank account. When I asked what the company was going to do to make it right for me they offered me a free oil change that I already get because I have my payments automatically deducted and a $20 card that I would have to go pick up. I would never reccomend this place to anyone who has a life and needs their money to survive. #CEREALFORDINNER #LOSTACUSTOMER #theydontcare

I bought my truck in March, I've only been able to drive it 3 months out of the five I've owned it…read morebecause it keeps breaking down. I've put over 1000 dollars in repairs on it. It's a pavement princess and treated with the absolute best care, so there's no reason I should have had to put this much money into it, in this short amount of time. Called to talk to them about it and all I get is "has it been to a shop?" And when I say no, I do the work, I'm certified for this myself. I get an "ok have a good day" If it wasn't for the threat to my credit score I'd have returned to pos already. Y'all either need better mechanics or better business practices, because this is ridiculous.

My air conditioning compressor died on the drive to Petoskey for a little vacation. I was a…read moresomewhat panicked because I knew I had no way to fix our minivan when I was away from home. And it wasn't drivable. Anthony was willing and able to get us right in (within 30 minutes of calling him). He ordered the parts that afternoon and had our van fixed in less than two days. The cost was reasonable and was what I expected (having done this repair myself on other cars). He was conscientious and professional, and his communication was outstanding. He provided regular updates each step of the process so I was never wondering what was happening. He has recently taken over this business so the older reviews are not relevant. I would highly recommend M&M Service, and Anthony, for your repair needs.

Imagine this: you're on a drive up M-119 through the 'Tunnel of Trees,' and it's a Saturday…read moreafternoon. Your peaceful holiday becomes nightmarish as your check engine light comes on. The car starts shuddering and doesn't want to leave second gear. The engine may or may not turn over. The nearest service station is 10 miles away, down a winding road with narrow shoulders and a speed limit of 25 mph, without the rain pouring down. Baby decides now is also a great time to start crying and get a cold. Welcome to my experience this past September weekend. What should have been a restful communion with the outdoors in Northern Michigan turned into a harrowing, stressful time. After AAA towed my car to dry out at the hotel, and I left my husband to comfort the baby, I took my limping vehicle into town in search of anyone who might diagnose the OED 2 code. I didn't have the handheld reader with me and I direly needed to know whether my car's check engine light was the result of something minor -- say, a misfiring piston -- or something serious to justify staying another night in town. I came upon M&M Services after driving slowly to get an oil change elsewhere. Their Open sign glowed like a beacon. I pulled in to find a young man in the office, one bay occupied with the garage door down, and their hours boldly displaying they were open for another hour yet. Prayers for resolution answered? I explained my situation and asked if he could hook my car up to a OED reader. Advanced Auto Parts, Napa, Carquest, and other car parts stores with complementary reader services all shut an hour and a half before. There wasn't a dealership in Petoskey or Harbour Springs to help, and I couldn't trust taking the car an hour away into Traverse City. M&M had every ability to help ease my mind. "Are you from around here?" asked the kid. "No, I'm on vacation. We drove up. I am in a tight situation," I said. I should have shut my trap and nodded. "Can't help you." What?! You're open. You have a mechanic. I am not asking for anything untoward, I could hook the cable up to the OED2 port myself for all it mattered. He gave me the most uncaring look and went back to his desk, staring off into space. You are an auto shop. You are open. There are no other customers and I showed up an hour before the stated closing time. No one was working on a vehicle. It was a very simple request I was willing to pay for, if only to get a better idea of the diagnostic code. It turned out to be Cylinder 1 misfiring due to water getting into it, a simple fix by removing the spark plug. I found that out at O'Reilly's in Detroit -- something that took literally about 8 seconds to read. The non-existent customer service during a small crisis was disgusting.

Abby did a GREAT JOB.... project hit all our criteria. Beautiful, on time, on budget. Hurdles…read moreduring the project were addressed with options/alternatives. We did a kitchen renovation with granite countertop replacments, new wood floor, a 2 fabricated new cabinets, new sink, existing cabinets repainted. Looking at future projects.

Very organized, professional and Exhilarating! I had a great Ride with Aron as our Guide. We had…read moreone other adult family ride along and we all Thoroughly enjoyed it!

This adventure made our entire trip. I rode shot gun and still had the best day with my boyfriend…read more We rode for half the day, covered the atv in mud and had so much fun. The staff was very friendly and cool. We will visit here again.

Walked in for an oil change and my car was quickly serviced. Friendly folks but thought $86 for…read moreoil change and filter was alittle steep considering business down the road was $55 and included a car wash. (Unfortunately they didn't have the filter for my car). Bottom line is I'm grateful that Festerling's was able to take care of me.

Took my vehicle here to have an oil pan replaced when I picked it up there was absolutely no oil in…read moreit whatsoever so I went back and confronted them about it and Zach one of their techs said my dip stick tube had a rust hole in it and my dipstick was hitting the engine block instead of going into the pan so I added some oil to my engine and surprise surprise the dipstick had oil on it. Absolutely do not recommend taking your car here fuck I wouldn't even take my damn lawn mower here

Superb auto body repair shop. Locally owned and operated. Owner is down to earth and willing to…read morework with you for repairs! Highly recommended if you're in the area.