So thankful for this spot! Our car battery died while on a road trip and we frantically looked for…read morea place to help. Bill's Standard Auto Repair was already closed, but we parked in the lot, dropped our keys into the key drop-off box with a note, and then called the next morning. They told us that they could fix it by the end of the day and they did. They called us when it was finished and it worked like a charm. The cost was better than we were anticipating too. They're located next to an auto parts shop, so they're able to get pieces pretty quickly too. They were really nice in person and are only a few minutes outside of downtown Petoskey. I'd definitely recommend them!

I called bill's in a panic as something was hanging from my car and we are only on day 8 of a 25…read moreday driving trip. He saw me the next morning and fixed my car in 5 minutes!! He tried to not charge ( I insisted to pay) - great service and super friendly! Thank you bill!!

My air conditioning compressor died on the drive to Petoskey for a little vacation. I was a…read moresomewhat panicked because I knew I had no way to fix our minivan when I was away from home. And it wasn't drivable. Anthony was willing and able to get us right in (within 30 minutes of calling him). He ordered the parts that afternoon and had our van fixed in less than two days. The cost was reasonable and was what I expected (having done this repair myself on other cars). He was conscientious and professional, and his communication was outstanding. He provided regular updates each step of the process so I was never wondering what was happening. He has recently taken over this business so the older reviews are not relevant. I would highly recommend M&M Service, and Anthony, for your repair needs.

Imagine this: you're on a drive up M-119 through the 'Tunnel of Trees,' and it's a Saturday…read moreafternoon. Your peaceful holiday becomes nightmarish as your check engine light comes on. The car starts shuddering and doesn't want to leave second gear. The engine may or may not turn over. The nearest service station is 10 miles away, down a winding road with narrow shoulders and a speed limit of 25 mph, without the rain pouring down. Baby decides now is also a great time to start crying and get a cold. Welcome to my experience this past September weekend. What should have been a restful communion with the outdoors in Northern Michigan turned into a harrowing, stressful time. After AAA towed my car to dry out at the hotel, and I left my husband to comfort the baby, I took my limping vehicle into town in search of anyone who might diagnose the OED 2 code. I didn't have the handheld reader with me and I direly needed to know whether my car's check engine light was the result of something minor -- say, a misfiring piston -- or something serious to justify staying another night in town. I came upon M&M Services after driving slowly to get an oil change elsewhere. Their Open sign glowed like a beacon. I pulled in to find a young man in the office, one bay occupied with the garage door down, and their hours boldly displaying they were open for another hour yet. Prayers for resolution answered? I explained my situation and asked if he could hook my car up to a OED reader. Advanced Auto Parts, Napa, Carquest, and other car parts stores with complementary reader services all shut an hour and a half before. There wasn't a dealership in Petoskey or Harbour Springs to help, and I couldn't trust taking the car an hour away into Traverse City. M&M had every ability to help ease my mind. "Are you from around here?" asked the kid. "No, I'm on vacation. We drove up. I am in a tight situation," I said. I should have shut my trap and nodded. "Can't help you." What?! You're open. You have a mechanic. I am not asking for anything untoward, I could hook the cable up to the OED2 port myself for all it mattered. He gave me the most uncaring look and went back to his desk, staring off into space. You are an auto shop. You are open. There are no other customers and I showed up an hour before the stated closing time. No one was working on a vehicle. It was a very simple request I was willing to pay for, if only to get a better idea of the diagnostic code. It turned out to be Cylinder 1 misfiring due to water getting into it, a simple fix by removing the spark plug. I found that out at O'Reilly's in Detroit -- something that took literally about 8 seconds to read. The non-existent customer service during a small crisis was disgusting.

Very nice people, very helpful, very reasonable pricing... Overall I met Doug at an auto parts…read morestore and he helped me out when I despritaly needed it.

Doug took my Audi, told me it would be done in a week, then after 10 days he wouldn't return my…read morephone calls and I still don't have my car. After calling the police and showing up on property, it turned out he sub'ed out my car to another repair person and he didn't have it. So I had to wait another week and rent a car. He never made good on this, he just lied and lied and gave excuse after excuse. Oh, and I had to take it to the dealership in Traverse City because he don't bolt back down the supercharger and he almost cost me my engine. He's a burnt out, red neck, with a hillbilly junk yard. Don't take your car here.

Walked in for an oil change and my car was quickly serviced. Friendly folks but thought $86 for…read moreoil change and filter was alittle steep considering business down the road was $55 and included a car wash. (Unfortunately they didn't have the filter for my car). Bottom line is I'm grateful that Festerling's was able to take care of me.

Took my vehicle here to have an oil pan replaced when I picked it up there was absolutely no oil in…read moreit whatsoever so I went back and confronted them about it and Zach one of their techs said my dip stick tube had a rust hole in it and my dipstick was hitting the engine block instead of going into the pan so I added some oil to my engine and surprise surprise the dipstick had oil on it. Absolutely do not recommend taking your car here fuck I wouldn't even take my damn lawn mower here

HS Car Care replaced the battery on our Honda CRV and then the radio and display panel were…read morerendered inoperative. The radio was reset but were unable to reset the display. We were referred to the Honda dealer in Traverse City to reset it. The Honda service manager determined that the display was shorted out requiring a costly replacement. Harbor Springs Car Care refused to take any responsibility for the damage claiming it was impossible they could have caused it.

My Lamborghini had a flat tire on the Tunnel of Trees (M119). A great flat-bed tow truck was on…read moresite within 20 minutes. A tire was ordered, shipped, and installed quickly and very professionally. This place is one of those small-town, service-oriented shops that I am so grateful for. Thank you, Harbor Springs Car Care for your courteous and professional assistance in my time of need.

Wife had a dead battery in downtown Petoskey. After she got a jumpstart, she headed to Autozone…read more Patrick was on his game! Tested the alternator, battery and starter. Battery tested ok but the signs were all there it was on the way out. Patrick got it replaced, installed and back on the road. I never knew Autozone was more than a parts store. Awesome that they are!

just stopped at Autozone in Petoskey. Judy was GREAT! Had a check engine light. They checked it…read moreout and gave me a printout no charge.

The shop seems a little bit busy, but because of Ryan and his expert customer care he was obviously…read moreworking as quickly as he could. I just needed my tires checked for air because my light came on in the car. I got the service that was requested I received further information about the tire pressures. There was no charge and this place has wonderful service and excellent personnel like Ryan. What a nice guy. Thank you.

Royal Tire has served me and my family well for the last 10-12 years. They are honest,…read moreaccommodating, and good at what they do. They don't just do tires and brakes - we've had their help for a variety of car troubles. Eric is the type of owner who still answers the phone and is in the shop almost every day. He'll tell you when something's beyond his scope instead of getting every last cent out of you. They have a very normal policy for a non-franchise, locally owned business, of not installing brand new tires that are purchased elsewhere. They are happy to install used tires, but as one would expect, are not going to enable someone buying tires at a discount place and then using their services. This is posted on a sign on their door and their staff is upfront about it as well. If other reviewers were told this on a phone call, it sounds like Royal was as upfront as they could be. Certainly nothing deserving a one-star review. I trust them with anything, and took the time to update my review because that other review guy ticked me off with his pettiness, lol.

Bill's Auto Clinic repaired the truck that we haul our camper with when we were vacationing in the…read morearea for the 4th of July. The transmission was slipping, and we couldn't keep fluid in it. It was also stalling when idling. We left a message at the shop on Sunday and got a call back first thing Monday morning from Gordy. The shop wasn't technically open Monday because they were to be closed for the holiday that day, too, but Gordy was in anyhow. He had us come in so that he could take a look at our vehicle and take it for a test drive. We originally thought we'd have to have the trans rebuilt, but after Gordy inspected and drove it, he thought the only thing wrong was the transmission cooling lines. He said he couldn't be 100% sure about that until he got into it, but he assured us that even if they did have to rebuild the trans, they would be done in time for us to head home Friday as planned. They had the truck done and ready for us to pick up on Thursday. Gordy's feeling that it was the lines and not the trans itself was right. They also found that the fuel filter was clogged, which was causing the stalling, and they replaced that as well. All was good with the truck to take us back home to Ohio. When we first got there, I was a bit apprehensive about having them work on our truck because of the shop's appearance. Let's just say it's not a chain repair shop, and it has a very "homey" feel! But Gordy and Bill were straightforward and down to earth, and I wouldn't hesitate to recommend them. When we dropped the truck off, we chatted with Gordy for quite some time. (Our ride took a while to get there, so Gordy even offered take us where we needed to go.) During our conversation, we learned that Bill has had that shop for 40-some years and Gordy has worked with him for many of those, so these guys have a lot of experience. Plus, when we picked up the truck, Bill offered our dog a biscuit, so a couple more points there!

We were on vacation in Petoskey and my car was leaking what I thought was a transmission fluid. Of…read morecourse I feared the worst. I took it to Bill's first think on Monday morning and explained my situation. He was kind enough get me right in and found that it wasn't transmission fluid at all, but coolant leaking from a cracked plastic Tee in the heater hose. He went out of his way to diagnose and repair my car and had me back on the road in no time. He said he knows how it is to be on vacation, have your car break down in a place with which you're not familiar or know who to trust. I really appreciated it.

Insanely rude when talking over the phone trying to get my car in for a repair. Never trying to…read moreget help from Jerry's again.

I had a few problems with my car. Brian took care of everything and even saved me some money. I…read morewould highly recommend this garage.

Chris was very pleasant to talk to during our wait. And he knew his job well! Efficient and…read morefriendly!

I was running a bit late and took a chance and went in for an oil change, although I only had 20…read moreminutes before I was due at a meeting at a bank downtown, since I knew that I would be tied up for the rest of the day. They advertise as being a 10-Minute Oil Change, but Chris and Tyler were extremely efficient and completely serviced my car and changed the oil in even less time than that. My wife and I live in Cross Village and always use this location if we need an oil change and are in Petoskey or the area. The service is always great, but the service provided today by Chris and Tyler was exceptional. In addition to potential customers, I hope the owner of this oil change facility reads this review and give them the pat on the back they deserve.