We were traveling from Pennsylvania towing a fifth wheel when we noticed transmission fluid…read morespraying out. We went to the local Ford dealer to schedule service and were told appointments were 3 weeks out. We then went to Bayview Care Care. They got us scheduled in 2 days. They checked our transmission and found no problem, just pushed some fluid out of the vent. No damage done. No charge and we are back on the road. These guys are phenomenal. I highly recommend this business. it is hard to find top notch, honest technicians today,

Very disappointing experience. The repairs were not completed properly, and the customer service…read morewas just as disappointing. When you pay good money for automotive repairs, you expect the job to be done right and to be treated with courtesy and respect. ***I would NOT recommend this shop based on my experience.***

I was running a bit late and took a chance and went in for an oil change, although I only had 20…read moreminutes before I was due at a meeting at a bank downtown, since I knew that I would be tied up for the rest of the day. They advertise as being a 10-Minute Oil Change, but Chris and Tyler were extremely efficient and completely serviced my car and changed the oil in even less time than that. My wife and I live in Cross Village and always use this location if we need an oil change and are in Petoskey or the area. The service is always great, but the service provided today by Chris and Tyler was exceptional. In addition to potential customers, I hope the owner of this oil change facility reads this review and give them the pat on the back they deserve.

Chris was very pleasant to talk to during our wait. And he knew his job well! Efficient and…read morefriendly!

I had an oil change today. Everyone was very nice, and pleasant to work with. They didn't try to…read moresell me anything I didn't need. I asked for a new windshield wiper and they told me I didn't need one! saved me $25. They also saw the Vietnam veterans sticker in the back window and said to tell my husband, "thank you" for his service more than once. I will be going back there again.

Holy cow! If it's too good to be true... I'm waiting like a…read morecynic for the downside. It's a typical Thursday. I roll up and am immediately escorted into bay number two. A nice young man explains the oil differences and pricing. So, I ask if they have a combo package of oil change/car wash. "Sir, I'm washing your car for free with today's service!" Within 10-15 minutes he's taking my payment and handing me an exiting packet. Car is clean, check engine light gone, this will score major points with Mrs. E!!!! An hour later I pick her up from work...she didn't notice a thing. Oh well, not only did I get a much needed oil change, my fluids were topped off, they inspected filters, tested the signals and lights, checked tire pressure and washed the car for under $100 (including tip). We'll be back! 11/23

We had a motorcycle break down while travelling through Petoskey. Bill at M&M came highly…read morerecommended. We went there and he immediately dropped his other work and spent over 6 hours diagnosing an electrical problem. He called all over Michigan and could not locate the part we needed (starter switch) so he made one him self. In the end he only charged for 3 hours work and $20 for the part despite writing off his whole day for us. Great little shop, his son works there too. The other two staff were also very friendly with us. If you are in Petoskey and need car or bike repairs this is the place to go. A truly class operation.

My air conditioning compressor died on the drive to Petoskey for a little vacation. I was a…read moresomewhat panicked because I knew I had no way to fix our minivan when I was away from home. And it wasn't drivable. Anthony was willing and able to get us right in (within 30 minutes of calling him). He ordered the parts that afternoon and had our van fixed in less than two days. The cost was reasonable and was what I expected (having done this repair myself on other cars). He was conscientious and professional, and his communication was outstanding. He provided regular updates each step of the process so I was never wondering what was happening. He has recently taken over this business so the older reviews are not relevant. I would highly recommend M&M Service, and Anthony, for your repair needs.

Wife had a dead battery in downtown Petoskey. After she got a jumpstart, she headed to Autozone…read more Patrick was on his game! Tested the alternator, battery and starter. Battery tested ok but the signs were all there it was on the way out. Patrick got it replaced, installed and back on the road. I never knew Autozone was more than a parts store. Awesome that they are!

Called my boyfriend a retard, was annoyed the entire interaction. We spend a lot of money and time…read morehere and only one employee acts like this. Came in today to buy lights and return some things and was treated like crap the entire time .

I have heard that this place in Charlevoix was a very honest and helpful business. Well I'm here to…read moretell you that they are . Dan, Lester and Brian were all great. They told me my oil was not ready to be changed and that the oil change place ( won't name) in Charlevoix must not have reset my meter inside the last oil change and to just reset it and come back in a few months and they will recheck it. They filled my fluids checked tire pressure and sent me on my way without me spending a penny. I will continue to go there and Dan was especially nice and friendly- great crew!! If you need your oil changed in Charlevoix area I would highly recommend this place.

Called ahead as I have a car that eats oil. Needed a check and a top off, but not a change. Dan…read moreanswered the phone and was courteous, friendly and upbeat. Said yeah, sure, c'mon down! Came down and had the absolute friendliest service I've ever had. He topped me off and even put some rain-x on my windshield as my wipers are broken atm. Checked my tire pressure too!! I will be bringing my vehicle to Performance Plus Quick Lube of Charlevoix and Dan from here on out for my oil changes and top offs. Cannot speak highly enough of them. Thank you!

Our car broke down and was towed to Pollard's.What an amazing place. The owners could not have been…read morenicer. They were so accommodating. They have a very cozy waiting area and kept us up to date on what was going on with our car. Unfortunately we had to stay the night so they drove us to our hotel and offered to pick us up the next day. They fixed our car and we were on our way. They were very fair on their price. We felt like family by the time we left.

Had a mechanic help me replace the entire front suspension on my truck. Pollards checked the work…read moreand did the alignment and a reasonable price. Also, mounted/balanced 4 new tires for a great price. Called the day before and got in the next. Amazing work and great pricing.

I stopped in today with a bolt in my tire and was expecting to pay for a repair. The team took care…read moreof it quickly and professionally, and there was no charge. Everyone was friendly, knowledgeable, and respectful. Experiences like this are why customers come back. Belle Tire has definitely earned my future business for tire and vehicle repairs. Thank you to the entire staff for the outstanding service!

While vacationing, we had a flat tire. A gentleman at another store recommended this…read moreestablishment. I called and Josh said they could plug our tire. We arrived and they fixed the tire and were most cordial and helpful. In addition, they didn't charge for this service. I would recommend this place without reservation.

Walked in for an oil change and my car was quickly serviced. Friendly folks but thought $86 for…read moreoil change and filter was alittle steep considering business down the road was $55 and included a car wash. (Unfortunately they didn't have the filter for my car). Bottom line is I'm grateful that Festerling's was able to take care of me.

Took my vehicle here to have an oil pan replaced when I picked it up there was absolutely no oil in…read moreit whatsoever so I went back and confronted them about it and Zach one of their techs said my dip stick tube had a rust hole in it and my dipstick was hitting the engine block instead of going into the pan so I added some oil to my engine and surprise surprise the dipstick had oil on it. Absolutely do not recommend taking your car here fuck I wouldn't even take my damn lawn mower here

The shop seems a little bit busy, but because of Ryan and his expert customer care he was obviously…read moreworking as quickly as he could. I just needed my tires checked for air because my light came on in the car. I got the service that was requested I received further information about the tire pressures. There was no charge and this place has wonderful service and excellent personnel like Ryan. What a nice guy. Thank you.

I recently relocated to Northern Michigan and ordered a new set of tires online. When I called to…read moreschedule the installation, I was told they wouldn't install them because I wasn't already a customer and they sell their own tires. I've never experienced anything like this. Refusing to install brand-new tires simply because they weren't purchased from your business is disappointing and, in my opinion, poor customer service. If this is your policy, it should be made clear upfront so people don't waste their time. If you're looking for a shop that's willing to help customers regardless of where they purchased their tires, you may want to look elsewhere.