This a wonderful company with friendly, knowledgeable people! It feels like a small family and the…read moreprices are very fair! I had my hood replaced after a tree fell on it, and they did a fantastic job! I will only go here for auto body needs! i highly recommend it!

Tri Rivers Collision did an excellent job of recently repairing multiple scratches, dents, and…read moredamage to my 2014 Subaru Outback. When I picked up my car, it looked Brand New, both inside and out! I am more than pleased. They get two-thumbs-up from me! Their work was timely and accurate to the estimate. They were all wonderful to work with. I recommend them for body work on your vehicle. Thank you, Tri Rivers. Tamara Stevens Harbor Springs, MI

My entire family takes their cars here and when I've been in GR and had trouble, I've called them…read moreup once or twice to ask them if the repairman was ripping me off. They treat us so well there, have great prices, and repairs are done in a timely manner. It's also connected to a dealership and we buy all our vehicles from them now. Last year, my younger sister bought a used car from the Tallberg's dealership (for a very reasonable price) and had trouble within two weeks - something they should have caught at the dealership, but didn't. The guys were super apologetic and the owner ended up paying for almost 3/4's of the repairs. I wholeheartedly recommend them to anyone. I mean, it sucks bad enough when your car breaks down; don't make it suck more by going to some chain repair shop that won't treat you as well as these guys do.

From the owner: Welcome to Dave Kring Body Shop where we can perform the services to restore your GM vehicle's…read moresafety, comfort, and performance. Here's where you can schedule an appointment, learn what to expect from our body shop experts, the reasons for using genuine GM parts, related collision repair information and other services we offer. Why Bring Your Vehicle to Us? What to Expect Our Certified Service technicians are trained by GM to know every inch of your GM vehicle. We understand your vehicle and all its technical systems. We're proud to offer genuine GM parts. Our Certified Service technicians have the skills and finesse you need to restore your vehicle so it will look and feel like new. We'll create a written estimate of what's recommended to complete the repair, and we will offer Genuine GM Parts.

Chris is a great guy to deal with. I have been doing business with him for about six months and…read morewill continue to do so. Very good customer service.

From the owner: Vehicle repair facility and body shop. General maintenance, including brakes, tires, steering,…read moresuspension, heating, air conditioning, electronic, diagnostics, driveline and engine repair, and more. We also do complete restorations, insurance claims, paint, and body work!

My car was involved in an accident the second week of July. We had it towed to Lake Area…read moreCollision. With the next three days, Steve and his crew had an estimate for repairs sent to my insurance company and it was approved immediately. I was give an expected return date of July 30th. Twice within the month, I received text message updates as to the progress and yesterday I was called to say it was done, a day early. I picked my Explorer up today and not only does it look brand new, they went one step further and cleaned the inside of this Nana Mobile thoroughly. Oh and I want to add, I left money in the car unknowingly, and it was in the compartment between the seats. Thank you to everyone at Lake Area Collision, particularly Steve, Shane,and Alexandria. You should be very proud!

Just picked up my Jeep Grand Cherokee from Lake Area Collision. Only one word describes their work…read more Excellent . Thank you to all from the front desk to the staff. I greatly appreciate all that you did for me. Ricky Pethers D.C.

I was involved in a collision in January and was referred to Olsen's because they supposedly…read moreoffered loaner vehicles. My car became undrivable before their loaner was available, so I had to bring it in early. At drop-off, I spoke with Mary Jean, who agreed over the phone that I could pay the repair balance in installments since I needed to use my savings to purchase a temporary beater car. Based on that agreement, I went ahead and bought an inexpensive vehicle and waited for the repairs. Once the work was completed, the entire agreement was suddenly denied. I was then contacted by Deb, who immediately began pressuring me to either pay the full balance upfront or sell my car to them at an extremely low and unrealistic price. When I refused, she informed me they would start charging $100 per month just to keep my repaired vehicle on the lot--something never disclosed in advance. She repeatedly referenced a supposed "normal" rate of $100 per day as if it were a threat, even though none of this was part of the original conversation with Mary Jean. The behavior felt strategic and manipulative, designed to corner me into selling them my car. When I arrived with the $2,000 I had borrowed from a friend, the visible shock on Deb's face said everything--she clearly expected I'd have no choice but to give in. The entire situation made me feel like they were taking advantage of someone they assumed couldn't push back. The store manager refused to speak with me by phone and insisted on email only, adding to the frustration. Throughout the ordeal, I received dismissive remarks, including being told I "couldn't be trusted" to pay--even though their last-minute changes were the only reason the situation escalated. I genuinely cannot understand how a business operates this way and stays open. Between the shifting terms, undisclosed fees, pressure tactics, and lack of basic professionalism, this was one of the worst experiences I've had with any repair shop. I would strongly advise others to avoid Olsen's entirely.

The estimate went well. We wanted the estimate to replace rocker panels that were rusted out. The…read morepassenger door also needed to be replaced due to rust along the bottom of the door. Our Dodge Ram 1500 is a 2014. The estimator didn't want our business because the total was $32,685. Not worth his time or ours.

Took forever!!! Visiting from out of town, this took a really long time and had very little of any…read morecommunication from them! Would NOT recommend!

This business does not stand behind their work. My vehicle was painted around wheel wells in…read more September and paint was peeling off by January. They do not stand behind the work past 90 days. This is very bad business practice I would never recommend this body shop to anyone. They obviously have no pride in their work. And do not care what the public thinks.

the only possible complaint with auto service specialists is how busy they are all of the time…read more They still take time to listen and answer questions and try very hard to be accommodating to customers schedule and needs.

I strongly recommend Auto Service Specialists for any car repairs. My wife, sister-in-law, and I…read morewere on a trip to Mackinaw city when we had some car issues and needed to put the car in the shop. We had a few recommendations from those in the area, and we were very pleased with the services provided at Auto Service Specialists. Kam is very knowledgeable and did a great job on the repair. He's very passionate, kind, and willing to go the extra mile when needed. Highly recommended.