Superb auto body repair shop. Locally owned and operated. Owner is down to earth and willing to…read morework with you for repairs! Highly recommended if you're in the area.

My entire family takes their cars here and when I've been in GR and had trouble, I've called them…read moreup once or twice to ask them if the repairman was ripping me off. They treat us so well there, have great prices, and repairs are done in a timely manner. It's also connected to a dealership and we buy all our vehicles from them now. Last year, my younger sister bought a used car from the Tallberg's dealership (for a very reasonable price) and had trouble within two weeks - something they should have caught at the dealership, but didn't. The guys were super apologetic and the owner ended up paying for almost 3/4's of the repairs. I wholeheartedly recommend them to anyone. I mean, it sucks bad enough when your car breaks down; don't make it suck more by going to some chain repair shop that won't treat you as well as these guys do.

An icy road, and a giant boulder left my 2017 Cadillac XT5 with severe damage to the rear…read moresuspension and body. The team at Kring Body Shop did a fabulous job restoring my SUV. I live down-state and I particularly appreciated their frequent updates and communications. They worked well with my insurance company, negotiated for manufacturer's parts and were very meticulous in the body work. They also labored to make sure all the affected technologies were appropriately tuned and updated. I couldn't be more effusive in my praise. Many thanks to the Kring team!

Chris is a great guy to deal with. I have been doing business with him for about six months and…read morewill continue to do so. Very good customer service.

From the owner: Vehicle repair facility and body shop. General maintenance, including brakes, tires, steering,…read moresuspension, heating, air conditioning, electronic, diagnostics, driveline and engine repair, and more. We also do complete restorations, insurance claims, paint, and body work!

Customer Service and Quality of Work - A New Benchmark!…read more We had a need to reinstall a bumper that was pulled off after contacting a steel pole in Mackinac City. Our plan was to drive to Boyne Mountain for a week long stay. We googled - and then contacted Lake Area on the Friday before Labor Day. Kelsey - the voice on their phone was professional, reassuring, and suggested that we bring it in ASAP to have them take a look. We were able to drive the vehicle - with the bumper carefully stowed inside the car - from Mackinac City to the Boyne area - and easily found the shop. It was now 2:30 pm on Friday before Labor Day. We met Kelsey who was great and she introduced us to Steve - the owner of Lake Area. He greeted us and came out for a look - and suggested that he thought they could do the work that afternoon! Really? - on the Friday before Labor Day weekend. We then planned to contact our daughter who too was staying at Boyne Mountain to come and pick us up while the car was being repaired. No need - Steve and Kelsey suggested we use one of their "loaner" cars. Just top off the gas tank upon returning. To top this off - Kelsey joined us in the parking lot to help us transfer our suitcases and bags from our vehicle to the loaner vehicle for our quick trip to the condo at Boyne. Is this really happening? We unpacked our bags at Boyne and caught a quick breath while simply trying to comprehend the fact that 4 hours earlier we felt our driving vacation around the Midwest had been dealt a serious blow due to the incident in the parking lot in Mackinac City - and out of nowhere - the Lake Area Collision shop - and the amazing people there - had come to the rescue. We brought the loaner car back to the shop around 5:00 pm (they close at 5:30) and our car was sitting our front - job well done!!! We met one of the techs who did the work - and thanked him - and he said he was glad to help! Steve and his team at Lake Area Collision have taken the whole experience associated with a body shop (most of us probably hope we don't have to visit these types of business!) to a level that is unmatched. Perhaps this is just the way we do business - but they not only got us "back on track" with urgency and professionalism, they did it in a way that man other business' could learn from! Thanks Lake Area Collision!!!

Just picked up my Jeep Grand Cherokee from Lake Area Collision. Only one word describes their work…read more Excellent . Thank you to all from the front desk to the staff. I greatly appreciate all that you did for me. Ricky Pethers D.C.

I was involved in a collision in January and was referred to Olsen's because they supposedly…read moreoffered loaner vehicles. My car became undrivable before their loaner was available, so I had to bring it in early. At drop-off, I spoke with Mary Jean, who agreed over the phone that I could pay the repair balance in installments since I needed to use my savings to purchase a temporary beater car. Based on that agreement, I went ahead and bought an inexpensive vehicle and waited for the repairs. Once the work was completed, the entire agreement was suddenly denied. I was then contacted by Deb, who immediately began pressuring me to either pay the full balance upfront or sell my car to them at an extremely low and unrealistic price. When I refused, she informed me they would start charging $100 per month just to keep my repaired vehicle on the lot--something never disclosed in advance. She repeatedly referenced a supposed "normal" rate of $100 per day as if it were a threat, even though none of this was part of the original conversation with Mary Jean. The behavior felt strategic and manipulative, designed to corner me into selling them my car. When I arrived with the $2,000 I had borrowed from a friend, the visible shock on Deb's face said everything--she clearly expected I'd have no choice but to give in. The entire situation made me feel like they were taking advantage of someone they assumed couldn't push back. The store manager refused to speak with me by phone and insisted on email only, adding to the frustration. Throughout the ordeal, I received dismissive remarks, including being told I "couldn't be trusted" to pay--even though their last-minute changes were the only reason the situation escalated. I genuinely cannot understand how a business operates this way and stays open. Between the shifting terms, undisclosed fees, pressure tactics, and lack of basic professionalism, this was one of the worst experiences I've had with any repair shop. I would strongly advise others to avoid Olsen's entirely.

The estimate went well. We wanted the estimate to replace rocker panels that were rusted out. The…read morepassenger door also needed to be replaced due to rust along the bottom of the door. Our Dodge Ram 1500 is a 2014. The estimator didn't want our business because the total was $32,685. Not worth his time or ours.

Took forever!!! Visiting from out of town, this took a really long time and had very little of any…read morecommunication from them! Would NOT recommend!

This business does not stand behind their work. My vehicle was painted around wheel wells in…read more September and paint was peeling off by January. They do not stand behind the work past 90 days. This is very bad business practice I would never recommend this body shop to anyone. They obviously have no pride in their work. And do not care what the public thinks.