They offered a $50 Visa gift card for a test drive and then they reneged on providing it. Same with…read moreSerra in TVC - coincidence? LSW June 2025

Carolyn was very helpful in getting us in a new 2021 WRX. Called her up after submitting an online…read moreapplication and she had the paperwork done in minutes over the phone. She worked out everything ahead of time so when we showed up to pick the vehicle up it was smooth and fast. I even changed the appointment time last minute and she worked it out just fine. This was my 2nd Subaru dealership experience (the previous was in Bellingham, WA), and both have been great. Thanks a lot, love the car. -Mike

My entire family takes their cars here and when I've been in GR and had trouble, I've called them…read moreup once or twice to ask them if the repairman was ripping me off. They treat us so well there, have great prices, and repairs are done in a timely manner. It's also connected to a dealership and we buy all our vehicles from them now. Last year, my younger sister bought a used car from the Tallberg's dealership (for a very reasonable price) and had trouble within two weeks - something they should have caught at the dealership, but didn't. The guys were super apologetic and the owner ended up paying for almost 3/4's of the repairs. I wholeheartedly recommend them to anyone. I mean, it sucks bad enough when your car breaks down; don't make it suck more by going to some chain repair shop that won't treat you as well as these guys do.

Audi petoskey has treated us extremely well. Christy sold my wife and I our Audi q7, and she is…read moreamazing! Sergio in service is great, he has taken care of us every time we come for service.

I've had excellent service here both in the service department and in sales…read more As the only Audi service department in the area, you might expect that they that they're going to overcharge you and be generally surly. (That's what I expected.) But they are so lovely -- so generous and polite and thrifty (if anything they have only ever undercharged me -- like, "we didn't charge you for the additive because it was Audi's fault it leaked out"). They really go above and beyond and I try to map out my mileage so I'll have my oil changed during the summer, after I've driven from CA. Recently I had to turn in my beloved car ("emissions scandal" etc etc) and I spoke to the sales associate about the possibility about buying my new car in Michigan. I had pulled in on a whim and she kept the dealership open late to help me, printing out everything I did not feel like reading on line, because every dealership in the country has run out of brochures (Audi, print more brochures!). I am not the kind of person who loves to buy a new car. And I have an excellent dealership in LA. I am not totally thrilled with Audi as a company. But between my wonderful service department in LA and this excellent dealership here, I am thinking about forgiving Audi for stealing my beloved, beloved diesel from me.

On vacation in the Charlevoix area, we experienced what no vacationer wants to experience: car…read moreproblems. Specifically, a flat tire. Bad luck. Good luck: this business was just a block away. We slowly drove our car into their very busy shop on a Thursday morning and were immediately greeted by two staff who left a project to help us. Within 10-minutes, they had our tire off and in a tub of water to find the leak. Because we had driven a while on a low tire, unknowingly, there was evidence of side wall damage. We dreaded a big bill and long wait. More good luck: a screw was retrieved, the pressure left in the tire was adequate to not ruin it and our hole was foxed within 15-minutes. The auto repair staff and office staff were all wonderful. They were reassuring, honest and made us feel at home. They could have easily put us at the back of the line (we are out of towners) or sold us an expensive new tire. We walked away with a $25 repair bill. They even let us keep our car on their property while we went to breakfast and explored downtown on bikes. You don't find business like this these days. Please give them your business and respect. Wish we lived closer. They would be our go-to for car repairs.

Great efficient service by a friendly group that knows how to treat their customers. Everyone wants…read moretheir snow tires put on at this time of year, but it was easy to schedule and I was done in about an hour, no problem. Thanks! Rick Brandi Charlevoix

Easy to get in for an appointment. They had the tires in stock that I needed. It wasn't cheap by…read moreany means but I'm happy with the results. My truck is driving much better than with the old tires.

While vacationing, we had a flat tire. A gentleman at another store recommended this…read moreestablishment. I called and Josh said they could plug our tire. We arrived and they fixed the tire and were most cordial and helpful. In addition, they didn't charge for this service. I would recommend this place without reservation.

They went above and beyond for us to get our truck repaired. We drive a vehicle with modified parts…read moreand they helped us find the right shop to repair our part and proceeded to work late to get it reinstalled. They're the absolute best!

Three months ago I had my car delivered to these guys. After two months I was really surprised they…read morenever called me. I gave them a call and they said they had a wrong number. They told me the number they were calling must have been incorrect and said they left messages, voicemails, etc which wasn't possible because the number they claimed to be calling was a disconnected number, proving they were lying straight to my face about leaving messages. After all this was resolved they hit me with a $3500 quote. I get a call that the work has been completed and get a ride over to their shop (over an hour away) the car wouldn't start and couldn't even be jumped. I leave the car and get another ride back home. They call me a few days later and say they fixed the issue. I go all the way back out there again to pick the car up. After saying they were going to fix the issue on them because it was their mistake, they charged me for the labor. On my way back with the car it stalled out while going 50mph 4 times and was struggling to start back up. The next day the car didn't even start at all. In my attempt to bring the car back to them today it broke down and wouldn't start at all. Bringing it somewhere else seems like the best idea. I will not be coming back and will be letting others know not to go to them. On top of everything they put their oily hands on the cloth of my door card. 100% DO NOT RECOMMEND.

I've bought several vehicles from these guys, and they are awesome! They did recently have a rough…read moretime with an employee who has been let go. Hopefully they can maintain their great reputation through all this!

Be carful shopping here, they are SHADY…read more Currently having a troubling experience with this company. I ordered 2 cars 4 months ago paid a deposit discussed pricing and made a custom order for each one. Rep told me the car takes 4-6 weeks. I paid a 500$ deposit for each car to lock in the deal! I didn't hear from them for 3 months so I called them, they said the previous rep got promoted and this new guy is taking over. Also that the cars should arrive in 7-14 days roughly. I'm at the 4 th month mark and still no update or phone call or anything so I called. Rep said he's sorry the previous rep is fired now, and all his orders are wrong. They said both cars are going up in pricing 200$ minimum more than quoted initially. Up until this point I have been patient and understanding, but this sounds like a SCAM. It sounded as if the dealer wanted to get me to not take my order so he can sell it to someone else. That was my vibe. The crazy part is I paid a 500$ deposit and I have my order receipt also I have my text message thread showing the quotes and everything. I'm currently waiting to hear back from management on how they want to handle this. But it's not too promising update coming as soon as I hear back from them

They really took great care of my service work that was done on my truck. Appreciate it very much…read more Was also one of the best buying experiences with a new vehicle.

On my way back from a great snowmobile vacation on a friday and my truck DEF light came on. Kept…read moredriving but the truck was almost in limp driving mode. Called Dave King and they said they could get me in to read error codes but couldnt promise they could fix it the same day if they had to order parts. kathy at the front office guided me to the dealer when my gps took me to wrong place. Said they would help me find lidging if i had to stay the night. Don/Trey in serve found the issue, bad DEF module. They had one in stock and was able to get me back on the road in 3 hours. Cant say enough about the whole staff at Dave King Chevy. They go way beyond service. I am from ohio but if i lived closer they would get all my service.