On vacation in the Charlevoix area, we experienced what no vacationer wants to experience: car…read moreproblems. Specifically, a flat tire. Bad luck. Good luck: this business was just a block away. We slowly drove our car into their very busy shop on a Thursday morning and were immediately greeted by two staff who left a project to help us. Within 10-minutes, they had our tire off and in a tub of water to find the leak. Because we had driven a while on a low tire, unknowingly, there was evidence of side wall damage. We dreaded a big bill and long wait. More good luck: a screw was retrieved, the pressure left in the tire was adequate to not ruin it and our hole was foxed within 15-minutes. The auto repair staff and office staff were all wonderful. They were reassuring, honest and made us feel at home. They could have easily put us at the back of the line (we are out of towners) or sold us an expensive new tire. We walked away with a $25 repair bill. They even let us keep our car on their property while we went to breakfast and explored downtown on bikes. You don't find business like this these days. Please give them your business and respect. Wish we lived closer. They would be our go-to for car repairs.

Great efficient service by a friendly group that knows how to treat their customers. Everyone wants…read moretheir snow tires put on at this time of year, but it was easy to schedule and I was done in about an hour, no problem. Thanks! Rick Brandi Charlevoix

They offered a $50 Visa gift card for a test drive and then they reneged on providing it. Same with…read moreSerra in TVC - coincidence? LSW June 2025

Carolyn was very helpful in getting us in a new 2021 WRX. Called her up after submitting an online…read moreapplication and she had the paperwork done in minutes over the phone. She worked out everything ahead of time so when we showed up to pick the vehicle up it was smooth and fast. I even changed the appointment time last minute and she worked it out just fine. This was my 2nd Subaru dealership experience (the previous was in Bellingham, WA), and both have been great. Thanks a lot, love the car. -Mike

They really took great care of my service work that was done on my truck. Appreciate it very much…read more Was also one of the best buying experiences with a new vehicle.

On my way back from a great snowmobile vacation on a friday and my truck DEF light came on. Kept…read moredriving but the truck was almost in limp driving mode. Called Dave King and they said they could get me in to read error codes but couldnt promise they could fix it the same day if they had to order parts. kathy at the front office guided me to the dealer when my gps took me to wrong place. Said they would help me find lidging if i had to stay the night. Don/Trey in serve found the issue, bad DEF module. They had one in stock and was able to get me back on the road in 3 hours. Cant say enough about the whole staff at Dave King Chevy. They go way beyond service. I am from ohio but if i lived closer they would get all my service.

Great place to get your car fixed right. They are thorough, honest and fair. I've had several…read moreissues with my older GMC Acadia and they get the repair right every time. The prices are reasonable and the work is done right. You can't go wrong.

I purchased an older car, 2002 Lexus Sc430, that needed some routine maintenance. Oil change,…read morereplace brakes, etc. they did a great job at a fair price and were easy to communicate with. I will continue to use them.

My entire family takes their cars here and when I've been in GR and had trouble, I've called them…read moreup once or twice to ask them if the repairman was ripping me off. They treat us so well there, have great prices, and repairs are done in a timely manner. It's also connected to a dealership and we buy all our vehicles from them now. Last year, my younger sister bought a used car from the Tallberg's dealership (for a very reasonable price) and had trouble within two weeks - something they should have caught at the dealership, but didn't. The guys were super apologetic and the owner ended up paying for almost 3/4's of the repairs. I wholeheartedly recommend them to anyone. I mean, it sucks bad enough when your car breaks down; don't make it suck more by going to some chain repair shop that won't treat you as well as these guys do.

Brown Motors had some service glitches, but pulled through in the end. Went in for an oil change…read moreand top off of other fluids. I won't bore you all with the details, but Brown Motors ultimately did right by these out-of-town customers. Management bent over backwards to ensure we were happy. We are!

I am never returning to Brown Motors in Petoskey. Brown's…read morehas very poor customer service. They could not find the needed and necessary part for my Jeep. We had to find it ourselves by personally making dozens of phone calls to dealerships throughout the country.

I was disappointed with the details of the service I received. The actual body work appears to be…read moregood however my car was left with many glass shards in the vents and crevices, which I am still cleaning up. I also was missing a dash button after the body work. I noticed this immediately upon picking up my vehicle. I and was told they would replace it. We called several times regarding this and after 3 months and several calls they refused. While this is just a small cosmetic thing I was annoyed that they would not take the time to fix it. It's pretty obvious to me they had sucked it up in the vacuum. My husband went to the salvage yard and got me a new one free. Lastly, when I picked up my car I had a dead battery which they did charge for me immediately however I also had several low tire pressure lights on. Even after adding air to my tires the sensor did not turn off. It is obvious they had taken my tires off during the body work process but had failed to reset the sensors.

Charlevoix Collision took incredible care of my car and the speed with which they finished the…read morerepairs was absurdly fast. They went above and beyond my expectations in every way. I didn't even have a Yelp account twenty minutes ago, but I felt that it was necessary to find a way to give them a review that was commensurate to the effort and care that they put into making my car look like brand new once again. I highly recommend their services.

They went above and beyond for us to get our truck repaired. We drive a vehicle with modified parts…read moreand they helped us find the right shop to repair our part and proceeded to work late to get it reinstalled. They're the absolute best!

Three months ago I had my car delivered to these guys. After two months I was really surprised they…read morenever called me. I gave them a call and they said they had a wrong number. They told me the number they were calling must have been incorrect and said they left messages, voicemails, etc which wasn't possible because the number they claimed to be calling was a disconnected number, proving they were lying straight to my face about leaving messages. After all this was resolved they hit me with a $3500 quote. I get a call that the work has been completed and get a ride over to their shop (over an hour away) the car wouldn't start and couldn't even be jumped. I leave the car and get another ride back home. They call me a few days later and say they fixed the issue. I go all the way back out there again to pick the car up. After saying they were going to fix the issue on them because it was their mistake, they charged me for the labor. On my way back with the car it stalled out while going 50mph 4 times and was struggling to start back up. The next day the car didn't even start at all. In my attempt to bring the car back to them today it broke down and wouldn't start at all. Bringing it somewhere else seems like the best idea. I will not be coming back and will be letting others know not to go to them. On top of everything they put their oily hands on the cloth of my door card. 100% DO NOT RECOMMEND.