My entire family takes their cars here and when I've been in GR and had trouble, I've called them…read moreup once or twice to ask them if the repairman was ripping me off. They treat us so well there, have great prices, and repairs are done in a timely manner. It's also connected to a dealership and we buy all our vehicles from them now. Last year, my younger sister bought a used car from the Tallberg's dealership (for a very reasonable price) and had trouble within two weeks - something they should have caught at the dealership, but didn't. The guys were super apologetic and the owner ended up paying for almost 3/4's of the repairs. I wholeheartedly recommend them to anyone. I mean, it sucks bad enough when your car breaks down; don't make it suck more by going to some chain repair shop that won't treat you as well as these guys do.

What a refreshing experience with a car dealer! I'm not local but was looking at a specialty car…read moreon their lot. From my first message, Grady got back to me quickly, and communicated effectively, without ever being pushy. Everyone I dealt with was friendly, and seemed to genuinely care about me. I'd highly recommend them if you are in the market for a new or used car.

They really took great care of my service work that was done on my truck. Appreciate it very much…read more Was also one of the best buying experiences with a new vehicle.

We hit a deer while traveling from Tennessee to make final arrangements for my daughter that passed…read moreaway on December 27th. Our car was driveable but we were not sure it could be driven back to Tennessee. We took it to Wiiliam's auto shop and they were amazing. They fastened some loose pieces and checked it over thoroughly for a very reasonable price. We made it safely back to Tennessee and our car is now at our area body shop.

While on vacation with my family our van broke down. After calling many places in the area no one…read morecould help us with our a 3 day wait. I told Craig my predicament and he went above and by to get us back on the road. Not only was the service great , the price was also very reasonable. Thanks Williams Auto service center.

Brown Motors had some service glitches, but pulled through in the end. Went in for an oil change…read moreand top off of other fluids. I won't bore you all with the details, but Brown Motors ultimately did right by these out-of-town customers. Management bent over backwards to ensure we were happy. We are!

I am never returning to Brown Motors in Petoskey. Brown's…read morehas very poor customer service. They could not find the needed and necessary part for my Jeep. We had to find it ourselves by personally making dozens of phone calls to dealerships throughout the country.

Had a mechanic help me replace the entire front suspension on my truck. Pollards checked the work…read moreand did the alignment and a reasonable price. Also, mounted/balanced 4 new tires for a great price. Called the day before and got in the next. Amazing work and great pricing.

Our car broke down in the area and Carl and Andrew took care of us like we were family. They not…read moreonly fixed the issue, but went above and beyond by helping us find a place to stay, cared for us, etc. They are very knowledgeable in their practice as well as kind and honest people. We wish we were from the area and they could be our local car shop. Would HIGHLY HIGHLY recommend!

We were camping at the tip of the mit when our 2009 Clubman mini would not start. Fein's Auto…read morerepair did not have the time to fix our car. It actually worked out for us. When I called Chad at Patriot Auto Repair he said he was busy but thought he could take the time to take a look. He did a great job on helping us out when we were in need of help and I can only recommend the services I received from Chad and his team.

I've been taking my $40k Ford SuperDuty to Dan Fein since 2004. He's a great guy--honest and…read moreknowledgeable. I've since moved out of town and so I am no longer a regular patron, but thought I'd log a 'historical' review since no reviews exist. Note: I used to take my truck to the local Ford dealership that sold me the truck--Krug Rivertown Ford--but their Sales, Service, Management, Bodyshop personnel were all rude, incompetent, unknowledgeble, arrogant, and overpriced. They were purchased by Fernelius recently, so I hope improvements are in store for them. Fein's Auto Repair is great at diagnosis and explaining problems. They work diligently and deliver as promised, always. Examples of work they've done for me: HVAC vacuum; complete front end; u-joints; 4WD lockable hubs (WARN brand); starter motor; glowplug relay solenoid (Note: the old local Ford 'stealership' recommended replacing the glowplugs themselves @ almost $2k, including diagnostic--Fein's solution cost me about $50 and took 15 minutes!); Zerk fittings for all my grease points; et cetera. The only small drawbacks are that (1) his shop and parking lot are very small, so he his a busy man and you may have to wait a few days to get work done. This is also a good thing, b/c his capital investment is smaller than a big, fat, rigid dealership and he can keep his costs down. Also, (2) he deals almost exclusively with the local CarQuest to manage his parts supply, though I'm sure they give him a good discount. I wonder, however, if my WARN lockable front hubs were his only choice to recommend. (After a few years most of the chrome has corroded and they are difficult to turn, despite keeping them clean. Was this brand the the best option?) I've traveled A LOT in my middle-aged lifetime. Very rarely have I come across a repair shop at which I felt so good about spending money. His wife also works there in reception, and his son is often there too. They are a good family, and that character and integrity shine through to their business. In a nutshell: I trust Dan Fein, and respect his knowledge and forthrightness. If I ever move back to Cheboygan, he's the only person I'll see when it comes to my vehicles.

They went above and beyond for us to get our truck repaired. We drive a vehicle with modified parts…read moreand they helped us find the right shop to repair our part and proceeded to work late to get it reinstalled. They're the absolute best!

Three months ago I had my car delivered to these guys. After two months I was really surprised they…read morenever called me. I gave them a call and they said they had a wrong number. They told me the number they were calling must have been incorrect and said they left messages, voicemails, etc which wasn't possible because the number they claimed to be calling was a disconnected number, proving they were lying straight to my face about leaving messages. After all this was resolved they hit me with a $3500 quote. I get a call that the work has been completed and get a ride over to their shop (over an hour away) the car wouldn't start and couldn't even be jumped. I leave the car and get another ride back home. They call me a few days later and say they fixed the issue. I go all the way back out there again to pick the car up. After saying they were going to fix the issue on them because it was their mistake, they charged me for the labor. On my way back with the car it stalled out while going 50mph 4 times and was struggling to start back up. The next day the car didn't even start at all. In my attempt to bring the car back to them today it broke down and wouldn't start at all. Bringing it somewhere else seems like the best idea. I will not be coming back and will be letting others know not to go to them. On top of everything they put their oily hands on the cloth of my door card. 100% DO NOT RECOMMEND.

So thankful for this spot! Our car battery died while on a road trip and we frantically looked for…read morea place to help. Bill's Standard Auto Repair was already closed, but we parked in the lot, dropped our keys into the key drop-off box with a note, and then called the next morning. They told us that they could fix it by the end of the day and they did. They called us when it was finished and it worked like a charm. The cost was better than we were anticipating too. They're located next to an auto parts shop, so they're able to get pieces pretty quickly too. They were really nice in person and are only a few minutes outside of downtown Petoskey. I'd definitely recommend them!

I called bill's in a panic as something was hanging from my car and we are only on day 8 of a 25…read moreday driving trip. He saw me the next morning and fixed my car in 5 minutes!! He tried to not charge ( I insisted to pay) - great service and super friendly! Thank you bill!!