Audi petoskey has treated us extremely well. Christy sold my wife and I our Audi q7, and she is…read moreamazing! Sergio in service is great, he has taken care of us every time we come for service.

I've had excellent service here both in the service department and in sales…read more As the only Audi service department in the area, you might expect that they that they're going to overcharge you and be generally surly. (That's what I expected.) But they are so lovely -- so generous and polite and thrifty (if anything they have only ever undercharged me -- like, "we didn't charge you for the additive because it was Audi's fault it leaked out"). They really go above and beyond and I try to map out my mileage so I'll have my oil changed during the summer, after I've driven from CA. Recently I had to turn in my beloved car ("emissions scandal" etc etc) and I spoke to the sales associate about the possibility about buying my new car in Michigan. I had pulled in on a whim and she kept the dealership open late to help me, printing out everything I did not feel like reading on line, because every dealership in the country has run out of brochures (Audi, print more brochures!). I am not the kind of person who loves to buy a new car. And I have an excellent dealership in LA. I am not totally thrilled with Audi as a company. But between my wonderful service department in LA and this excellent dealership here, I am thinking about forgiving Audi for stealing my beloved, beloved diesel from me.

Carolyn was very helpful in getting us in a new 2021 WRX. Called her up after submitting an online…read moreapplication and she had the paperwork done in minutes over the phone. She worked out everything ahead of time so when we showed up to pick the vehicle up it was smooth and fast. I even changed the appointment time last minute and she worked it out just fine. This was my 2nd Subaru dealership experience (the previous was in Bellingham, WA), and both have been great. Thanks a lot, love the car. -Mike

They offered a $50 Visa gift card for a test drive and then they reneged on providing it. Same with…read moreSerra in TVC - coincidence? LSW June 2025

What a refreshing experience with a car dealer! I'm not local but was looking at a specialty car…read moreon their lot. From my first message, Grady got back to me quickly, and communicated effectively, without ever being pushy. Everyone I dealt with was friendly, and seemed to genuinely care about me. I'd highly recommend them if you are in the market for a new or used car.

They really took great care of my service work that was done on my truck. Appreciate it very much…read more Was also one of the best buying experiences with a new vehicle.

I stopped in today with a bolt in my tire and was expecting to pay for a repair. The team took care…read moreof it quickly and professionally, and there was no charge. Everyone was friendly, knowledgeable, and respectful. Experiences like this are why customers come back. Belle Tire has definitely earned my future business for tire and vehicle repairs. Thank you to the entire staff for the outstanding service!

While vacationing, we had a flat tire. A gentleman at another store recommended this…read moreestablishment. I called and Josh said they could plug our tire. We arrived and they fixed the tire and were most cordial and helpful. In addition, they didn't charge for this service. I would recommend this place without reservation.

Bought a car from Niel Tveten at Fletch's in Petoskey. Honestly I was dreading it because it's…read morealways been an arduous task in the past but this was an incredible experience. Niel was knowledgeable and kind, not a high pressure, get the sale guy. He listened to what I needed and found the best fit in my price range. When it came time for the buy the whole team came together like a well oiled machine. They got me a great rate from the bank and any time I had to wait they offered beverages and snacks even though my wait time wasn't long. I really appreciate how hard they worked to get me what I needed without taking all day. Highly recommend Niel and the Fletch's establishment!

I would not trust Fletch's service for anything! I had my tires changed in my CTS-V in the amount…read moreof $2004.60. When the brought my car out from the back lot is was covered, and I mean covered, in bird sh!t. After some load complaining they washed it for me. I got home still furious. And I notice my wheels, that were absolutely perfect when I took it in, were all hacked up from changing the tires. I called and they insisted it was road rash and was that way when I brought it in. Absolute b.s.!!! This car is a very low miles car and is show condition. The old tires only had a couple thousand miles and I had to change them because of age to have a TPMS changed. And road rash from a moving wheel has a lot more extended scrapping, not the damage on these wheels. I also have a Audi S7 that has a bumper-to-bumper Audi extended warranty, that still has 3yrs and a lot of miles left on it. My a/c was not cooling. I took it in and Fletch agreed it had a leak and it was low on refrigerant. They recharged the system and invoiced me for it. They said it was because they could not pin-point the leak. I asked where the refrigerant escaped and they said that I must have opened a valve and it escaped because they could not find a leak. Or that because they could not identify it specifically that they could not get reimbursed from the warranty. The service department at Fletch is a dumpster fire!

The shop seems a little bit busy, but because of Ryan and his expert customer care he was obviously…read moreworking as quickly as he could. I just needed my tires checked for air because my light came on in the car. I got the service that was requested I received further information about the tire pressures. There was no charge and this place has wonderful service and excellent personnel like Ryan. What a nice guy. Thank you.

I recently relocated to Northern Michigan and ordered a new set of tires online. When I called to…read moreschedule the installation, I was told they wouldn't install them because I wasn't already a customer and they sell their own tires. I've never experienced anything like this. Refusing to install brand-new tires simply because they weren't purchased from your business is disappointing and, in my opinion, poor customer service. If this is your policy, it should be made clear upfront so people don't waste their time. If you're looking for a shop that's willing to help customers regardless of where they purchased their tires, you may want to look elsewhere.

This place has clean bathrooms, fresh coffee, and any kind of snack your taste buds desire. The…read moreemployees are friendly (and wore masks.) This gas station is easy to get in & out of, and has plenty of parking on each side for those who just need to pop in the store. Holiday is definitely my favorite station in Charlevoix!

This is our go to fuel & convenience store. These folks should truly be the model for these type of…read moreoperations. This place & staff should win an award for outstanding service. Great Work Charlevoix Holiday Station, be proud as there is no close second to you.

My car was involved in an accident the second week of July. We had it towed to Lake Area…read moreCollision. With the next three days, Steve and his crew had an estimate for repairs sent to my insurance company and it was approved immediately. I was give an expected return date of July 30th. Twice within the month, I received text message updates as to the progress and yesterday I was called to say it was done, a day early. I picked my Explorer up today and not only does it look brand new, they went one step further and cleaned the inside of this Nana Mobile thoroughly. Oh and I want to add, I left money in the car unknowingly, and it was in the compartment between the seats. Thank you to everyone at Lake Area Collision, particularly Steve, Shane,and Alexandria. You should be very proud!

Just picked up my Jeep Grand Cherokee from Lake Area Collision. Only one word describes their work…read more Excellent . Thank you to all from the front desk to the staff. I greatly appreciate all that you did for me. Ricky Pethers D.C.