Covid has impacted and changed shopping experiences everywhere, the one place that hasnt let me down is Audi. Their customer service is second to none, Nick helped me with my car purchase/service prior to the changes and now with my new purchase. He went above and beyond in all aspects. Took the extra time to make certain we would be happy with our purchase and got the best value! Thank you NICK!! -Dumitru S. Q7 owner read more

Pulled up for a oil change yesterday morning and got the whole Audi Modesto experience. My service writer Sean met me at my door already starting the process, showing me how serious these guys are. After we had gone over the specifics of my service he answered some questions I had being a first time Audi owner. I followed him to the waiting room where they had all sorts of snacks and who doesn't love that? Once it was time for me to leave they even washed my car. Audi Modesto cares read more

Cisco S. was our salesman and Melissa our finance agent they were awesome. Genuine and down to earth, great customer service. I normally dislike car shopping, but I can honestly say I had the best experience dealing with Cisco and Melissa they make a great team, they had my family and I in and out of the dealership fast and with exactly what we wanted. Audi Modesto is a beautiful facility with amazing staff and superb customer service. I highly recommend them! read more

Audi Modesto - Car Dealers Near Me - Modesto, California

Seriously the best car buying experience we have ever had! Every person we dealt with was phenomenal! The GM, Mitch Kudler, our salesman, Nick Anderson, and our finance person, Melissa Cervantez were thorough and never pressured us on anything. All were responsive to or questions and we left with our beautiful Q7 detailed to perfection! When you are in need of a new or used car, you will not be disappointed with these three! Superb service...thank you! read more

I went late on Sunday afternoon to buy a used Q5 that had all the features I was looking for - sports seats, heated/ventilated seats, heated steering wheel, adaptive cruise control, and LKA. Jeff Grondz was waiting for me upon arrival and we quickly took the car out for a test drive. While we were gone Mr. Ortega evaluated my trade in. We got back and within a two hours of arrival we were out the door. Everyone, including Melissa Cervantez, exuded excellent customer service and professionalism. I was extremely pleased. Having been to a number of Audi dealerships in both Southern and Northern California I can without doubt that this is the best I've been to. Great place! Keep it up guys. read more

Sean was really helpful and I been having little issue with my Q3 and I came in and he try to figure out and help me. Great service.

Eddie Melissa and Wayne Phillips, one of the sales manager/salesman, were an absolute delight! They helped me select the right Q7 to meet our needs; offered a fast, pain-free offer including helping me to give great discount for PART accessories; processed finance paperwork efficiently (no wait, took 20 minutes); and then delivered the used car efficiently which seems to be new car. That used car was exactly what we wanted. I had to drive from San Jose to dealership more than 2 hours to purchase 2021 Audi Q7. but, Everything was AWESOME when i arrived there and checked the car. It was super clean and great status. so, Within 30 min, we could decide to buy it! My wife really loved it too. The dealership was also very pleasant. Direct communication. Best offer. Great process management. Highly recommend Eddie Melissa and Wayne Phillips and this dealership. We had an excellent experience with Eddie and Wayne at Audi MODESTO. The team was courteous, fair and efficient. One of our better car purchasing experiences. Thanks again! read more

Audi Modesto - Car Dealers Near Me - Modesto, California

I drove down from Sacramento because of the amazing deal on the exact vehicle I was looking for, and I was so happy to find out that not only was the car immaculate and perfect, but the entire experience at Audi Modesto is clearly VERY customer focussed. Jeff was just lovely to work with, super helpful without being pushy or "salesy". We wanted to avoid traffic getting home and mentioned we wanted to get the deal closed quickly and the team was so incredibly respectful, thoughtful, and considerate about that. I couldn't believe how fast and easy the process was. The entire team is really chill and nice and pleasant to deal with. I was so hesitant to drive all the way down but it was so worth it. I would recommend Audi Modesto in a heartbeat and will absolutely look to them next time we go to upgrade a car. Seriously the best car buying experience I've ever had. Thanks Jeff (and Nick too!) for getting me into my car, I love it. read more

Without a doubt, purchasing my new Audi Q3 from Audi Modesto was the best car buying experience I've ever had. I submitted an online inquiry about the car. Melissa got back to me immediately and we had a quick email exchange. I told her where I wanted to be with the price and she got it down for me. No hassle, no games, quick and easy. The next day we took a ride down to Audi Modesto to see the car in person. Before we got there, Melissa took the time to get the car cleaned up for us. I've scheduled test drives with a lot of different dealerships, none of them even made an effort to get the car cleaned up and ready before we arrived. Their attention to detail is just one of the many things that sets Audi Modesto apart from the rest. We took the car for a test drive, loved it, and then we decided to talk numbers. We liked the deal that they were offering but we also didn't want to jump into such a big purchase right away so we decided to take a ride and think things over for a bit. Melissa was super understanding about it and didn't try any sneaky sales tactics to get us to stay. You can tell she's a genuine person and she doesn't play games. She does her best to get you what you want, no hassle at all. A while later we came back and decided to do the deal. I don't think I could have ever imagined such a pleasant car buying experience. From Brandon, the sales manager, to Jeff, the finance manager, and of course Melissa - everyone, literally everyone at Audi Modesto was such a joy to do business with. From the first moment we walked in the door to the moment we drove off the lot, everyone was friendly, professional and they all wanted to make sure we had the best experience. They even wanted to wash our other car that we drove to the dealership. Yes, our old car! Audi Modesto is the rarest breed in the car dealership business. They've definitely earned a customer and advocate for their business for life. read more

Audi Modesto - Best car buying experience ever! - Car Dealers Near Me - Modesto, California

Of the three local Audi dealerships I have visited, Audi Modesto proved to exceed my expectations. As stressful as the car buying process can be, Cisco aided in it being a smooth and relatively easy process. I appreciated the transparency, effective communication, and no pressure approach which ultimately led to the purchase of my Q7. Cisco was honest, authentic, patient, professional, and very informative in addressing all my questions. Melissa (Finance Manager) also enhanced the experience at the final signing. There is great value in word of mouth and I have already recommended Audi Modesto to friends and family and would recommend it to anyone without hesitation! read more

My review is a little late in the making, but better late than never! The best part...my fantastic experience with this dealership hasn't diminished in my memories! My least favorite thing to do is purchase a car due to the high pressure sales and the arrogance of the sales individual. However, Audi of Modesto had a refreshing perspective which was the opposite. I even had the GM come up and introduce himself and we weren't even considering a car at this point. (My husband and I don't even get this kind of courtesy from the three different Porsche dealerships we visited.) Every one of the sales associates went out of their way during our purchase to congratulate us or point out a unique feature on our vehicle. Thank you Modesto team for making our vehicle purchase a great one...and a special shout out to So, who was an awesome sales guru!!!! read more

I just bought an Audit E-Tron from Audi Modesto and Sean Bumgarner made it a truly seamless and wonderful experience! I'm located in Sacramento, but went through Audi Modesto because of Sean's exceptional service -- he went the extra mile (literally) to make the car buying process super easy, transparent, and enjoyable! Highly recommend!! read more

We went in to Audi of Modesto to look around after selling my car. Nick Anderson was our sales person. He was easy to work with didn't feel any pressure to buy. Test drove a 2018 SQ5 Prestige and I was SOLD. No hassle trading my Audi 6 which was my weekend car. This is my 4th Audi and can't image driving anything but a Audi. I would highly Recommend this dealer and have had excellent experience with the service dept in the past. read more

I recently had the 10K service done on my new Audi Q5 and the service department did not disappoint! Sean took the time to explain the services to be performed and was extremely helpful, courteous and professional. When the car was ready the service department sent a video of the work completed which was a first for me...very cool! Thank you Sean. From sales, to finance, to the service department, Modesto Audi is top notch in customer service. By far, the BEST dealership in Modesto. read more

My entire experience with Audi Modesto has been great; from the minute I inquired about a car until I was handed the keys. Jeff and Eddie were knowledgeable, friendly and helpful. They both went out of their way to listen to what I wanted and worked with me to make sure I got it. They were quick to respond to my messages and emails, unlike several other dealerships that took days to respond. I chose, in large part, to make the 2 1/2 hour drive from home to purchase my car at Audi Modesto because of the great customer service. I highly recommend looking for your next car here. read more

Just purchased our first Audi from Audi Modesto. It was a pleasure working with Jaime Zamora. He was very professional and responsive. I am excited to drive my new Q8. My husband has an A8 and has had a great experience with the service department there as well. read more

We just purchased our first Audi. Nick Anderson was extremely helpful through out the process of finding exactly what we wanted. We ended up ordering our car and waiting months. During this time Nick kept us up to date on the process and progression of our Audi being delivered to the dealer. He then went above and beyond and met us half way to deliver the car saving us hours of driving. Thank you for making this experience so great Nick! read more

We took our truck in for the 5k service and everyone was helpful, professional and friendly. Great service and right on schedule.

The gentleman Alex in the Parts Department consistently provides A+ customer service! Kuddos

I recently bought an Audi SQ5 from Audi Modesto. My sales person Nick Anderson, wasn't pushy which I like, he was nice, and friendly. He was patient and didn't try to rush the process. He took me on a few test drives to check out multiple vehicles. It was late and he was almost off but never complained and took me on another test. I didn't buy that night, but he still kept in touch. We text back and forth the next day, and he provided all information needed. Nick was an outstanding salesman, I would highly recommend him as a person to talk with. I would buy from Nick and Audi MODESTO again. Even the Finance guy (Jeff) was friendly and fast. read more

Setting an epic standard in customer service! Chris Awalt, service manager, became my overnight hero when, after numerous failed attempts to help solve an out of state paperwork problem I finally found a dealership that was not only helpful and professional but went above and beyond to help me resolve an issue that others passed on. I had started losing hope, and cannot express my gratitude and appreciation enough. 6/5 stars!! read more

Brought my car in for service. They said it would take a few hours and were nice enough to call a Lyft for me. Chris was the manager that helped me out. He was knowledgeable and professional, making sure I knew everything they were doing before they did it. Tip: ask them about maintenance plans, they were pretty cheap for major maintenance. read more

I have been looking statewide for an Audi E-tron and by chance came across the gem hidden on the outskirts of Modesto. I sent an email via Cars.com and was immediately contacted by Eddie Ortega from this dealership. He took the time to understand my needs and worked diligently to figure out how he could get me the best deal possible. After some back and forth it looked like I would not be able to purchase the car I wanted but Eddie did not give up. He figured out how to get me into the car and the icing on the cake was the purchase offer he made me for my current car. What a win win situation. My review is geared towards the service I got from Eddie and I am confident that his service is a representation of the way this dealership is run. Thank you to Eddie and Mrs.Cervantes for making my experience memorable. Both get 10/10! read more

My wife and I recently purchased a preowned vehicle here and the experience we had was excellent. We had been searching for a long time and the reputation and reviews I saw here are what led me to consider them, and finally to our purchase decision. It was a pleasure to work with Racquel and the rest of their staff. Thank you! read more

The team at Modesto Audi are amazingly nice and helpful. I could not believe how painless they make purchasing a vehicle. Racquel was so great doing most of the work ahead, and is extremely knowledgeable and nice. Jeff the sales manager made a point to meet me and had genuine care and interest in my purchase. Nick was great in finance walking me through all the details and Jose was awesome at detailing my car. I would highly recommend going to Audi of Modesto if you are purchasing a car. Forever friends! read more

I started my shopping for a new Audi Q5 at Audi Modesto and Sean and Nick helped me find the perfect car, exact color and extra features I was looking for!! I am so happy with my purchase, they both made it a nice and easy experience ! Thank you both ! Lori read more

I've never had a bad experience at an Audi dealership. And I've done business with at least four. I've owned everything from an A4 Cabriolet to an R10 V10 Spyder and quite a few in between. The cars are almost good enough to make one tolerate mediocrity in a dealership. But I've never had to do that. Still, there is a difference between very good and superb. And now I've seen both. In Feb 2021, after great anticipation, Audi unveiled their e-tron GT to much ballyhoo. And rightly so. It's a beautiful car (with a sadly dumb name), and while it's based on much of the same platform as the Porsche Taycan, it's an Audi. And it was the first in a long time that made me think about replacing the two amazing cars I own right now. Like a lot of people, I jumped on Audi's website and submitted the form declaring my interest. As I live roughly right in the middle between Sacramento and Modesto, I wasn't sure who might reach out to me. I was very fortunate that it was Racquel Macaraeg, Internet Sales Manager at Audi Modesto. We emailed a bit back and forth, and she inquired whether I wanted to place a deposit to ensure my place in line for what was bound to be a hot car. I'd been through this before with Audi and I wasn't surprised she asked It was the right thing to ask, and it was done without pressure. So, after some back and forth, I placed my deposit. When I mentioned that both my cars were overdue for service due to the pandemic, Racquel offered to schedule service for me and arrange pickup of my cars at my home. That was much appreciated, but I expressed my desire to visit the dealership in person. I did. And I am glad I did. Although Racquel was not there that day, everybody else was delightful. Service Manager Chris Awalt took first class care of me and my car. I was introduced to GM Mitch Kudler and we chatted for nearly half an hour. The dealership is sparkling, open, and airy, much like the Apple version of a car store. It was completely enjoyable. Everyone there is facile and comfortable with email, text, and voice communications. They provide video updates of car service progress. Racquel continued to answer my questions about the GT, shepherd my order through the process, and consult with her manager Alan Shivers. Eventually, on my return for a parts inquiry, she introduced me to Alan, and both walked me around the lot discussing exterior and interior finishes and options. There was zero pressure, and they gave the impression that they had one customer and nothing but time and information for that customer. That is, in fact, how Mitch, Chris in service, Martin in Parts (hope I got your name right!), and Racquel and Alan made me feel every time. As I said, I've had very good service and superb service. This place is the latter. Highly recommended. read more

Eddie Ortega is the sales person who I have been followed from San Jose, Oakland to Modesto. Buying the car with him is painless. He will take care you before/after you buy the car. read more

Very pleasant car buying experience. Raquel and JW were awesome helping me with my purchase. Nothing pushy about the experience. I thoroughly enjoyed what isn't always a good experience with auto dealerships. It couldn't have been any better. read more

It has taken me 3 yrs to purchase a new vehicle! I have been dreading the 'haggle'.. this was the first time purchasing on my own. No husband no boyfriend no dad! I did some research ( #yourautoadvocate - thank you ), visited several audi dealers and would get overwhelmed and leave.. I would days later text w sales persons and ask my questions that I would forget in person.. the sales persons would all Never answer my questions.. they would ignore then days later text back 'come in and we'll discuss' - leaving me in dread. Finally I came across the Audi in Modesto and received a call from NICK ANDERSEN who answered every single question via text.. and literally 3 phone calls only.. we worked numbers.. all thru text and pics of invoices etc. and boom in just a few hours I drove from Sacramento to Modesto to pick up my Audi.. then in less than an hour signed papers. All stress was handled at home.. I could calculate numbers at hone.. no pressure.!! I am so happy! Brand New 2021 Audi SQ5 prestige!! RK read more

Audi Modesto - 2021 sq5 prestige oo la la - Car Dealers Near Me - Modesto, California

We started test driving a few cars and really didn't know what we wanted. Nick Anderson, the sales person was very patient with us and answered all our questions on both cars. Nick was very knowledgeable and helpful and made the whole purchase process very easy. He didn't push us in any way. We purchased a new Q5 and we absolutely love it. Nick explained every little technical detail and explained every button in the car. He helped me get the Audi app up and walked us through everything. Thanks Nick for a job well done! read more

I recently bought a 2021 Audi A4 from Audi Modesto and had a great experience. I worked with Nick Anderson and I had one of the best buying experiences of my life. I bought the car out of state and he was great about doing a FaceTime call so I could look over the car with lots of detail. There was one blemish that needed to be fixed and he had it fixed immediately. I can't recommend this dealership and Nick enough. read more

Wayne was amazing !! This Audi dealership is one of my two choices in getting the two cars I want, and he was super helpful and charming! Let me test drive the cars I wanted and knew all the specs on the vehicles. Loved doing business with him so far. Thanks Wayne! read more

I have always gone here to have my Audi worked on and the service has been great. Everyone is very helpful, quick to respond, and they always keep you updated. Recently, I went to purchase a new car and received exceptional service from Jeff Grondz, who helped me purchase an Audi SQ5. He was very knowledgeable, compassionate, and patient with us throughout the process. I would recommend Jeff to anyone looking to purchase a car with Audi Modesto. read more

Come see Floyd Hill if you come here. The man is family-oriented and really wants to do the best for you! Didnt think I'd leave with a car but Floyd is the man and made it happen! read more

My experience with the Audi Modesto team sets a new bar. They were transparent and very responsive to my questions and concerns. Chris Awalt in service has always done an excellent job of taking care of my needs with prior Audi's. Chris introduced me to Nick Anderson who did an absolutely excellent job in assisting me with leasing a A6 and Q5. I of course shopped other dealerships but Nick was able to provide an excellent customer service experience while keeping the business local. I will 100% return to this dealership for next car. Thank you for the great experience! read more

Excellent service from start to finish!! Rob took care of us throughout the whole process. There were no surprises; he was totally up front with us. Thank you for the great experience! read more

Audi Modesto did a solid job on my Q7. The service personnel is incredibly friendly and professional and guided me through the quick process of getting my car serviced and detailed. Thanks to Dave who helped me! read more

Best car buying experience hands down! Sean Bumgarner helped us right away. He understood what we wanted and what we were looking for. Never felt pushed and pressured into buying. We left with exactly what we wanted! Definitely recommend coming here. read more

I just purchased a 2020 Q7 last week. Nick Anderson was my salesman. His service was excellent. He was very helpful in getting us the best deal possible and was very helpful explaining the car to us. I love the car. The performance is top-notch and the look of the car is beautiful. Very happy with the service so far so good. Would definitely recommend Nick to anyone interested in purchasing an Audi. read more