The store is well stocked with computers, phones, TVs, appliances, and other electronics. We bought…read morea laptop here and the employee helping us was knowledgeable and informative. They had all price points and the laptop we selected seems to be a good value.

I went in to purchase an laptop, the greeter at the door was amazing, but the sales person in the…read morecomputer department was bland. He didn't even try to sale me anything. He didn't ask any questions as far as what I was looking for, the purpose of me needing a laptop or anything. No SALES SKILLS SHOWN AT ALL. I would have spent over my budget if a salesperson would have convinced me of why I needed to spend more than what I was looking. It could have just been one of those days for him, but when in sales every customer is money. Needless to say I didn't spend, I went else where.

Great experience! My kid dropped my iPhone and the screen and the back of the phone cracked. The…read moreteam at Peachtree computers fixed it quickly and gave me recommendations on the back of the phone (as they were ordering the part). I thought they were thorough and extremely helpful and again, quick to repair my phone (done in an hour)! Thank you!

This location has good reviews, but it looked like it was completely closed a few weeks ago. I…read morevisited in the afternoon but there was nobody there.

Phenomenal service and went the extra mile. I've come here a few times over the past several years…read moreand always had top notch service. They aren't nosy or judgy, they just fix your laptop and get it back to you. Not too expensive and not usually slow. Recently, I had a motherboard replaced and the microphone didn't work when I got it back. I brought it back to a former employee named Zuhare, who was the only person I had dealt with on this particular laptop. I had to bring it back several times times for multiple issues. The guy had my laptop for 2 full days and never touched it to fix the mic. Seemed annoyed I even asked. Anyway, I had a few choice words for him, then didn't go back for a few months. I finally decided to go back and the new employee and owner fixed it for me for free within a day. No charge. Now that Zuhare is gone, it is a wonderful place again.

I've purchased several computers and various computer parts and accessories from Ginstar over the…read moreyears, and I've always been satisfied. Their products have consistently met or exceded my expectations, and I've never had a negative experience.

BestBuy delivery, installation, and customer service are awful. The saga continues!…read more I first purchased kitchen appliances (refrigerator, stove, microwave, and dishwasher) in January 2023 for delivery and installation in February. The delivery guys showed up with all items on a Friday but complained about not having enough help to deliver and install the items in my kitchen. They left all items in my garage and said they will be back that Sunday to do the installation. They were a no-show. The items never got installed and I asked BestBuy to remove the appliances from my garage. I re-purchased these items from the store Memorial Day weekend (May 2023). BestBuy and I worked out the earliest delivery and installation date of all appliances. That date was July 13, 2023. I had a time window of 7 am to 12 pm. I called the delivery/installation service around 10 am after not hearing from them that day. I was told that there will be only partial delivery and installation will be done on another day. I refused the delivery as this was not what we agreed on. I went back to the store where I purchased the items and rescheduled delivery and installation for July 20, 2023, of all items as the 800-customer service representative was not helpful. On Tuesday, July 18th I got a call from customer service that only the refrigerator will be delivered on July 20th, and they need to reschedule the other items (stove, microwave, and dishwasher) as these items are unavailable. John, the supervisor reassured me that he took care of rescheduling these items and they will be delivered on 7/27. Today is 7/20, and BestBuy has not delivered the refrigerator as promised. I have never ever experienced such incompetency before and hopefully never will. I am frustrated with all this back and forth with BestBuy. Their services are horrible! And for the life of me, I don't understand why they cannot get this right. They lack professionalism. They deserve a ZERO star but that was not an option. A concerned customer

I think Best Buy is fine to get something related to electronics quick. Sometimes, I'm too…read moreimpatient for Amazon to ship something to me, so I just walk in myself and grab it. They have a decent selection of everything. Also, when you need to play with certain electronics before you buy at Amazon, you can play around with them here too. They might not have certain items to play with. But like I said, they have a decent selection of everything. Their salespeople are quite salesman-y and play to people's ignorance. I remember buying a printer here. So I got the salesman to do his job and asked him to point out some printers for me. When I decided on a printer, he tried to upsell me on some gold-plated printer cables or something instead of the normal ones. He said they were faster and worked better. I'm like whatever and took the cheap cables. Well, I guess that's their job. So I can't fault them for that. At least he gave up and didn't try to be more pushy.

What a HORRIBLE EXPERIENCE. From management on down.. This…read moreshould be an embarrassment to the APPLE BRAND. I waited patiently to be helped while Manager Matt repeatedly ignored me and chose to assist six other customers first even after the employee who checked me in informed him multiple times that I was next. This was not a misunderstanding. It was blatant disregard for a paying customer's time and experience. Poor customer service is already frustrating but when it comes directly from management it reflects a much larger problem within the store. No customer should be treated as if they are invisible while others are continuously prioritized ahead of them. Corporate leadership should pay close attention to how this location is being managed because experiences like this are exactly why this store continues to have low ratings and lose customer trust. Respect, professionalism, and accountability should be the standard not the exception. The product isn't worth the disrespect nor worth the time wasted. I think it's because our money has become more valuable than the customer.

Horrible return policy. Horrible customer service, no customer loyalty. My purchases will not be…read morereturned because "they are outside the return policy" I don't give a flying feather Dear Apple, I have been. A loyal customer to you since 2007. I am appalled and pushing back with force your selective return policies based on what your systems allow and don't allow. Writing this review has allowed me to reflect on the journey I have taken with you over the years. Your retail store at the Perimeter Mall is staffed with less creative people who have nonproblematic-solving skills, which is why this Yelp review is fitting. Why are your leaders in the store quick to say no? They do very little investigating to validate their stance. Instead, they stand behind your logo, pecking at a keyboard that gives them a false sense of power. I have purchased several upon several thousands of dollars of equipment and software from your stores. I am also a stockholder and supporter. My task today was to make a simple return. I have had some items for a year or more, but they are still in the package. I purchased a new iPhone a week ago and Thr charges that I bought by Thr dozen no longer fit the new iPhone 16 Pro Max- The reason why I have them still is based on COVID and other personal challenges that I had to overcome. So now that I am up and thriving, I am reminded of a policy that does not reflect my journey and goes against what can be done. I say it will!

Came in thinking it was a bad battery. They diagnose, reset cmos and I was on my way.read more

Awesome "old school" customer service that is very rare. This was my first visit to this location…read moreand will certainly not be my last. I am thankful to have found them. Yahya, is highly knowledgeable, efficient and a great communicator!​

A plus cheap prices friendly service. My go to for computers and service. Thank you frank and allread more

Super helpful and did everything possible to maximize my computer experience, it's difficult to…read morefind a place like this to trust but they are very kind and trustworthy.

This place is awesome. We had a major software problem - deleted an app and lost a lot of…read moreinformation. Thomas spent two hours working with us and fixed the issue - which was way more complicated than we had anticipated. He was patient, professional, and a wizard when it came to solving our problem. The fee was incredibly reasonable. We are so grateful we found this place and although we hope for no computer issues in the future, if we have any, we will be back in a heartbeat.

Gavin fixed my iPhone charging port while I waited. He removed stuff stuck in the port and did not…read moretake advantage of me. Highly recommend taking your business here.