I really needed a computer for my new work at home job, and did a great job with giving me a whole set up as well as great advice for my computer. The service was by far the best service I've got at a computer store. read more

Although I wasn't able to retrieve repair services from these guys, I'm rating them a 5 STAR based on their eager approach to assisting me with my son's Lenovo laptop, and their ultimate kindness. I had spoken with Greg, who's professional and knowledgeable approach to technology caught my attention. Then, on the day of my appt, I spoken with Sherri, who was so sweet and personable. Unfortunately, the reason why they could not fix my son's laptop, was due to the fact that the warranty it was under had it's own company who worked on it ( I didn't find that out until Greg was able to unlock it and notify me right away). He even got me ALL the info I needed to get it to where it needed to go, along with a free shipping label! Talk about customer service!! I'll be visiting them for future references based off that first impression! Thanks guys! read more

The awesome team at Higher Calling cares as much about our 20+ year relationship as I do! They have consistently provided outstanding service, rock-solid technology savvy, and reasonable prices. The understand the meaning of "urgent" and the importance of getting it done correctly the first time. No reason to go anywhere else! read more

Great Service! I had trouble with my Old computer hard drive and they provided the tools and parts to remove it so that I can access it from another PC. Very nice people and awesome prices for their service. Will do business with them in the near future for sure. read more

Great customer service! I was unable to get internet connection on my HP laptop (yes, I verified the connection). I needed to complete a work assignment and needed my laptop ASAP! I took it to a UBreakiFix repair shop in Dunwoody who told me they could not even look at for a few hours. I explained my situation and it fell on def ears. I called Higher Calling and the gentleman who answered the phone said bring it over and we'll take a quick look. I rushed over and Dan(I think that's his name) opened the laptop and said, "it's working" He said I needed to contact my ISP and let them know what's happening. He was right and it only took 2 minutes! I knew a name like "Higher Calling" was a great sign! read more

I purchased a laptop for our business and got a great deal from Higher Calling. Just before my wife/co-worker was leaving for a week-long trip the PC's fan broke. The morning she was leaving so I rushed to Sandy Springs--they fixed it on the spot (under warranty!) and I was able to race back to meet her on the way to the interstate! If they weren't so efficient it would have been a difficult week for us without that laptop... Kudos for their service and standing behind their machines sold as well! read more

After an unfortunate accident, my laptops screen was totally shattered. I was worried I'd have to fight with Toshiba Tech Support or pay an outrageous repair fee making replacement the better option. Thankfully I called Higher Calling and got a quote instead. I called several other nearby repair stores and this shop not only had the best price, they also had the replacement screen in stock, and offered to replace it same-day. When I got there, I got a warm reception, and I was told the repair wouldn't even take 20 minutes. Wow! So instead of having to run around and come back here during peak traffic hours, I was able to get my screen replaced, at the lowest price around, and all in less than 20 minutes? And on top of that they have assured their work is defect free!? The screen is perfect, the price is right, and the speed and quality of service is virtually unbeatable. I'm sold. Higher Calling will be my go-to IT repair shop from here on out. read more

Higher Calling is my go-to place for any computer issues. They are thoroughly professional, courteous, and efficient. Their prices are very reasonable, and are quoted up front so that you can make informed choices. They make you feel as a customer that you are extremely important, and they provide updates to the status of your repair job regularly so that you are always kept informed. Dan Black, in particular, was extremely good about communicating with me every step of the way when my PC's hard drive went bad. This shop has my highest recommendation! read more

My company buys MANY computers from Higher Calling. So, when I needed a new machine I knew who to call. I did my research and asked Higher Calling for some guidance. Not only did they suggest the awesome Toshiba Tecra Z50, but the price was better than any I could find. Most importantly, Higher Calling can service my machine on-site! read more

My power jack went out on my laptop. The only reason it took two days for the repair is because the manufacturer, Fujitsu, doesn't ship parts overnight. I do love my laptop but shame on you, Fujitsu for that little silliness. But these folks fixed my laptop in a timely manner, they are friendly, efficient and priced right. I highly recommend them. read more

Excellent Service! These guys have worked on my Toshiba Ultrabook several times, once to install a 1TB SSD, once to install a new battery and today to install a new motherboard and WiFi antenna. A new MB wasn't available but they installed a used one I got on eBay. They installed it in 30 minutes, while I waited. They always give great service at reasonable prices. read more

I have been a customer of Higher Calling IT for more than 15 years, first when they were Richards Computer and now as Higher Calling IT. Dan Rhodes and his team are the most competent and trustworthy IT professionals I have ever dealt with. I have bought several laptop computers from them and use them for service when needed. About a year ago a virus slipped by my protection and higher Calling IT removed it completely, again at a fair price. They suggested different antivirus software and malware protection and so far so good. Bottom-line, I would trust Dan and his team on anything related to IT. They have earned my business with old fashioned customer service, honesty and competence. Barry B. read more

Glad I looked to the left after I pulled up on Roswell Rd and found that the Richards was all chained closed. These are the same guys. Very knowledgeable and explained the issues for my wife's ThinkPad that were covered under warranty. Recommend without hesitation. read more

I was using my laptop, and some debris got into the keyboard, and I went to try to pop off one of the keys to try to clear it, and I could not get the key to snap back on! I just decided it would be easier to replace the keyboard, since it had been giving my trouble anyway. This was on a late Thursday evening. I searched the 'well known online auction house" and saw that I could order one without too much cost and trouble for a brand new one. I was resigned to the fact that I would need a couple of days downtime to obtain and put in the new keyboard. However, looking at one of the listings, I saw that it was local. I contacted the seller, which happened to be Higher Calling Computers, and asked them if they would not mind me coming to pick it up. The next morning they had replied that I could pick it up. So Friday afternoon, after leisurely winding my way through the Sandy Springs area, I made my way to Higher Calling. The front desk personnel were very pleasant and knew about the order, and they retrieved it. They were very knowledgable about the part and even demonstrated how to replace it. They were also kind enough to give me some small additional parts with no further charge. They also mentioned that they were the East Coast Repair center for Lenovo, which I will keep in mind in case I need further repairs. The price of the part was very reasonable. After an easy replacement, I am typing this on the new keyboard, which seems to work even better that the old one! So if you are in the Metro ATL area, and you find you need some parts or service on your laptop, feel free to stop by Higher Calling. I believe you will be happy that you did. read more

This is one amazing company! First of all, it was so nice to call and get an intelligent and informed technician (if you've dealt with Toshiba "tech support" lately, you do NOT get this, nor do you with some other local Atlanta computer repair places). Second, the help, information, and repair once I got there was unbelievably great! They had advised me that my keyboard cable might just be loose, and when I came in the technician helped me immediately, took a quick look, adjusted the cable, put some better tape on it than Toshiba had used, and I'm up and running. Also, the price for this help was beyond generous on their part! I also got quite an education about Toshiba and advice on how to get the best kind of laptop the next time I'm in the market. These guys are helpful, informative, generous, and kind. Well worth the trip out of town. I hope I won't need a repair again anytime soon, but if I do, I'm going to Higher Calling! read more

A couple of years ago, my laptop needed some repairs. I called the manufacturer and they referred me to Higher Calling (formerly known as Robert's). The staff was professional, considerate and knowledgeable. They were also very efficient and returned my laptop in a timely manner. I was highly impressed with their service and referred others whenever I could. Recently, one of the keys on my laptop lifted and was constantly sticking as well. I was hoping it wasn't going to require me to get another keyboard and I really wanted a quick, affordable solution. So, I decided to take it back to Robert's. It was then that I discovered they had moved a few doors down and changed their name to Higher Calling. I was sooo happy that they were able to fix that one key without it costing me an arm and a leg or a brand new keyboard. It took less than five minutes, but I hung around and chatted with the friendly staff. These folks are just that nice!!! For all your computer/laptop needs, consider Higher Calling. You'll be glad you did! :) read more

I went into Higher Calling IT expecting to pay for a new wireless card - I haven't had internet capability on my older laptop for several months. They looked at my laptop while I waited, found the problem immediately (a messed up setting not the wireless card), and fixed it then and there. It took him less than 10 minutes and he was nice enough about it to not charge me anything. What a relief! I'll be back for my simple and more challenging computer issues! read more

My laptop crashed the day before a school assignment was due because my dog chewed the adapter. No Best Buy or tech store sold my laptops adapter cable. I took my laptop to Higher Calling and they were able to order the correct cable and retrieve my assignment from my dead computer. Not only were the extremely helpful, the people we amazing!! They were so kind and welcoming. Definitely would recommend this place to anyone and everyone and I will always go back! Awesome place. read more

There was nothing wrong with the internet at my home. I brought the computer to a local repair shop and $112.50 later it was fixed. I assume you got rid of the malware BEFORE you replaced the hard drive. The second tech said the computer didn't associate windows with the hardware. Whoever put the hard drive in obviously didn't try connecting to the internet. read more

I don't know a lot about computers and I used to feel very vulnerable about being taken advantage of when dealing with computer issues. These guys have been amazing. I trust them, they've been really honest and fair every time I've needed work done. read more