As a small business owner, I feel as though I wear ALL the hats. I tend to get stuck working on all aspects of my business and generally think I can do all things myself, because no one knows my business like me. I finally accepted an offer from Chris to take a look at some of the systems in my store. I hate having people come look under the hood, the same cookie cutter things they sell to everyone seems to be a standard answer. This was NOT what I got from Bitsmith. Chris did a lot of listening. By asking me about my daily routine, tasks, and processes he pointed out to me some issues I knew about and showed me a ton of things I could implement that really revolutionized my workflow. Things I knew but didn't want to admit... We were having networking issues, I knew we were paying to much for telephone services, three people were using the same inbox for email and we never knew who was dealing with what. All of those things were easily fixed! The most unexpected solutions that have come from my time with Bitsmith; a new visual system to create that employee manual I've been putting off for years, my TV at home has Literally no visible cables, and I no longer have to ask my employees if they responded to an email. I have referred Bitsmith to a number of my friends and Chis has made me look like a genius for surrounding myself by brilliant people. Don't be a fool. Call Bitsmith today. read more

My husband is no longer with me and he left a complicated set up for our storage type server, internet, media server, etc. I swear everything on it has broken or gone wrong since left to me and I have learned a lot to keep it going. Finally, one day, I met my match when I suddenly lost internet access but the modem and ubiquity equipment were still good. I spent an entire day limping along with my phone's hotspot trying different fixes that didn't work then decided to reach out for help here on Yelp. I asked several companies for bids and only 3 got back to me quickly. Bitsmith was one and was willing to come in the next day to check into the problem, so I went with them. Chris showed up exactly on time and within 20 minutes he had the problem fixed and ten minutes later fixed it so my internet connection was running faster too! I was very happy. Chris was very nice and answered all my questions and he didn't try to up-sell me on anything. When I asked him, he was happy to tell me my options for when I can no longer keep this setup going. The price was very reasonable and I look forward to calling him again when I'm ready to upgrade to a much simpler set up! read more

I don't mean to be so wordy but I just have to let everybody know about the excellent service they gave!!! I was recently told by my job that I would be working from home soon with all the craziness going on. I knew I needed my computer to be updated. I was not in a position to purchase a new laptop at the time so I kinda had to work with what I already had. I needed to get my home computer back up to work standards so I posted what I needed on YELP. They quickly found three computer repair companies specializing in what my specifications were. THE PRICE WAS RIGHT!! Bitsmith responded the fastest. I called and spoke to Chris who said he could come to my house and look at my computer. Chris was there just as he said and kept me informed at every turn. I was truly impressed. He fixed/updated my computer in no time at all. Chris even made some suggestions on making it faster and more efficient. It runs better than it ever did! I would definitely be using and recommending Bitsmith to all my family and friends. read more

Fantastic results with Bitsmith. I have been frustrated with my wifi service for years, and found Chris through an online search. He called at the scheduled time, diagnosed my issues over the phone, and then made an appointment for an in-person visit. He arrived at the scheduled time, inspected my system, and made his recommendations. He kept me informed during his entire installation process, and then walked me through the new system operations once he had completed the job. The new system is fast, reliable, and user-friendly. Very happy with the service, equipment, level of professionalism, and results. Thanks again, Chris! read more

All of our residential WiFi issues were resolved within 24 hours of contacting Bitsmith. I reached out to Chris over email and explained our issues at 5PM and he was at our house at 9AM this next morning. He quickly assessed our situation, created a solution, had the equipment he needed on the truck and within 3 hours, we were good to go. We live in a 3-story townhouse, so getting the WiFi effectively distributed was a big issue with two adults WFH and two kids doing remote education was tough. We've never had speeds this high throughout the house - highly recommend and totally worth it. read more

I have been benefiting from Bitsmith's services for several years now. Most recently Chris set up an alarm system for my home and showed me how to use it. It works very well! He also set up my new 65 inch TV that had to be mounted to the wall. Chris is very professional. If he's delayed from his previous job he will text you and let you know. When he arrives the gets right to work. Chris is polite and makes sure to complete all the tasks that you request for the job. It is very easy to schedule your appointment on line. read more

I met Chris today at our new medical clinic that we are opening soon and needing a consult. He was very informational and friendly. He got caught up at a prior consult and communicated his delay when he realized he may be late. This was so nice to be notified, unlike other vendors that just no-call-no-show. Chris's knowledge in this niche is appreciated and I can tell he stays up-to-date on the growing and ever-changing requirements and regulations for technology in medical offices. This provides peace of mind. read more

We've had erratic signal strength ever since we moved into our home two years ago. Our condo is 30 years old and we have had weak spots, and no consistent service at all in the garage. Until Chris and BitSmith arrived yesterday. Our speed has never been this fast, and there are zero dead zones on our property - including the garage. After about one hour, problem solved. I highly recommend BitSmith to anyone who needs work done on their home network. read more

Chris was a breath of fresh air compared to the previous providers I had worked with. His equipment is high quality and his and recommendations are easily understood and allow me to make decisions about how to personalize my home. His set up won't require usurious upkeep or technician visits for simple problems by overpriced providers that use proprietary hardware and software . Overall great experience and Chris was patient and very easy to work with. read more

I reached out to Bitsmith when they were the first firm to respond to my request on Yelp. They s assured me they would be able to help me and all was not lost. They came in and made an assessment and gave me my options actually recommending the less expensive option which he believed would solve my issue. He was thorough and explained to me everything he was doing. I would recommend without hesitation . read more

I filled out a request online and was able to book an appointment right away. Chris came out and did a thorough assessment. He took as much time as I needed to explain his proposed solution to me. We then setup an installation appointment. Everything went really well. My network is running very well and fast now. Chris took plenty of time to answer all of my detailed questions. I highly recommend Bitsmith. read more

I had a last-minute request, late at night, for an early morning work-from-home certification class. I got a response message in minutes. I think I was speaking with Chris. Either way, the tech with Bitsmith was able to log into my computer and show me how to set up my internet while talking with me on the phone. He even tried to assist me with ordering a cable and adapter that I needed overnight. Thanks! read more

I highly recommend Bitsmith if you need to you need to have your home or small business internet / WiFi evaluated. In our case Chris, responded with lightning speed to assess our home WiFi issues and then promptly recommended and installed a new system. The system was worked flawlessly. Not a cheap fix - but zero frustrations to date, vs. daily frustration with my store-bought "mesh" system. read more

We have used Chris and the Bitsmith team for over 8 years. They are prompt, professional, super smart and stay uber current on the latest technologies. We use him for our wifi system and for all of our computer needs. While we were building our house, he worked closely with our builder to wire and install all of our equipment. Thanks so much Team Bitsmith! read more

My latest book is titled Crash! In the middle of writing it, ironically, my computer did just that. Chris saved my files and recovered important documents. He provided me a link to download what I needed. That saved the day -- and my soon-to-be-released book on motor racing safety about the HANS Device, a made-in-Atlanta success story. read more

Our office uses Bitsmith and they are just so friendly and easy to work with! I have never worked with a better IT team they make it so easy and our new computers and office technology are at lighting speed! Chris offers a friendly professional work ethic that goes above our expectations. We know when we need help who to call! read more

Bitsmith is amazing! They were prompt and professional in every aspect of the job. My wi-do service has significantly improved which is crucial for telework requirements. No diminished bandwidth for anyone on the network during video conferencing. That alone makes the service pay for itself. I highly recommend them. read more

Chris was extremely prompt, through, professional, and courteous. We had issues with our Wi-Fi coverage in our house prior to his arrive and he was able to solve the issue and now we have the fastest Wi-Fi ever. We have a three story home and no matter what room we are in it's now all the same. Thanks again Chris. read more

We reached out to Bitsmith to resolve wifi connection in multiple spots in the house. We were able to get an appointment the next business day, he walked us through our options and explained systems in detail and installed solutions during same visit. Highly recommend if you are looking for home network help. read more