Beacon Security has been fantastic! Their team is professional, quick to respond, and the system…read morethey installed works flawlessly. We feel completely secure, and their customer support is top-notch. Highly recommend Beacon Security for anyone needing reliable protection!

We cannot say enough about Beacon Security Systems! We just…read moremoved here and sought out a few other companies but Beacon sure was the right choice. Hunter,Jack and all of the guys were professional and courteous. Andy was upfront and considerate of our needs. Looking to have a security system installed? Let Beacon light your way! LOL!

I'm a loyal customer . . . to a fault. I believe in supporting small town, local businesses because…read morethey make up the vast majority of our free market economy. But when I'm doing business with a service provider and I get treated with disrespect and arrogance, I will fire that business in a heart beat. Direct Alarm, located at 233 W. Taylor St. in Griffin, GA is a BAD ACTOR. I've been a loyal customer of theirs since 2005. I've never had any problems with Direct Alarm's customer service . . . until the week of July 16th, 2018. I had a service call to deal with some operational issues with my alarm system. Direct Alarm sent a technician out to make the repairs. Everything went very well. At the end of the service call, the technician offered "wireless access and to install a new key pad." I asked about the price and he shared it with me. The technician even called the owner, Mr. Dan Dunson, and spoke with him to verify the cost I would be charged. The following day I received a call to schedule the installation of the new system. The installation of the new equipment was flawless, the same technician did the work and he was fantastic. The service call was finished and I was ready to pay the invoice when the technician said "I need you to sign a 36 month contract." This was completely new information and there had never been mention of a contract since my original service call two days earlier. As an aside, I haven't had a contract with Direct Alarm since 2006, but I've been a loyal, paying on time customer for 13 years. I informed the technician that I wasn't sure I'd be in this house another 36 months, and I didn't want to sign the contract. He called Mr. Dunson who said I could pay an additional amount for the new services, or sign the agreement. I asked to speak with Mr. Dunson and he refused to speak with me. I declined to sign the contract and I declined to pay the additional amount for services. The next day I called Direct Alarm and told them to come pick up their newly installed equipment, that I wouldn't be signing a contract and I would no longer be doing business with them. The following Tuesday, a technician arrived and uninstalled the equipment. Prior to my complete dissatisfaction with the behavior of Direct Alarm, I paid both bills with personal checks. After I learned of the decision of the owner to not speak with me on July 25th and the equipment was returned, I cancelled my two checks. If this is what customer service is about, I want NO part of it. Wow, 13 years of paying on time and no problems. Direct Alarm makes a mistake by not fully disclosing the deal and I'm just supposed to do what they say???? Not happening!!!!! DO NOT DO BUSINESS WITH DIRECT ALARM of GRIFFIN, GA. They are bullies and are not accountable for their actions.

Did a great job hanging three TVs . One over a fireplace and two in bedrooms with cords hidden…read more Very professional and efficient . Would highly recommend and use again . Very good pricing.

I call the number provided and was told that they do not fix bed remotes so why did they send me a…read moremessage confirming their service? Very unhelpful.

How EMC Security Regained My Trust, (and a Five Star Rating)…read more They listened to me... It is exceptionally rare that a company can and will respond like EMC did to my complaint. They are reviewing their policies based on my comments, fixing my sensor, and picking up the bill for this month's service... Their response, which I trust you can read, was sincere, good natured, and even a bit humorous. Well done!

The pricing is okay. I used this provider for around 11 years. My issue with them is that they…read morerefused to sell me a replacement wall mount after I had cancelled my monitoring. Really disappointing behavior.

I used Alamassee Protection to install a wired ring camera. Great service, responsiveness, and…read moreaffordability. Definitely recommend.

Very annoyed that we bring an issue with cameras he installed no longer working due to a…read morethunderstorm and he didn't use a sense of urgency to try to fix, replace, or even troubleshoot the issue. One camera before the storm kept missing up and was not fixed. This is why we don't use people on Thumbtack! Thank goodness I have a family member that is a cop and good with cameras that can try to assist and give us next steps on what to do regarding this situation. Smh. These cameras are supposedly life time warranty but we'll rather pay for better service and new cameras!! Disregard the green checked boxes around "Service requested", "Quality", and "Value" because I did not select those to be checked!!

After buying our first home, my wife and I decided to purchase an alarm system with monitoring…read moreservice to help protect our investment and our children. We had never used a security system before and knew little about how the systems or the service worked. Lew dropped by for a free consultation, surveyed the property, recommended a course of action, and scheduled an installation for the following week. Lew dealt patiently with us for we misplaced the key to the house on the installation day, and he happily fit us into his schedule the next day. Installation was quick, clean and informative: he explained components and features, offered different options, and uninstalled and disposed of random components of earlier systems spread throughout the house. And most importantly, at nine o'clock one night, when I called him after clumsily and accidentally fouling up the master code and a clutch of other settings too due to my inexperience with the system, he picked right up and walked me through the process of sorting out the whole mess, and taught me how to avoid making that mistake again. His generous customer service took a huge weight off my shoulders, and we couldn't have been more pleased. One other thing: Like T-Mobile, Atlanta Home Alarm offers their services without contracts. Everything is month to month--and their rates seem much cheaper than bigger companies'.

How do you find a reliable, affordable home alarm provider when you are new to Atlanta and know…read morehardly anyone? I got lucky with my online search and called Atlanta Home Alarm Systems to check out the system installed in the home we just bought. The existing system was stickered by one of the 3-letter acronym outfits and I knew from trying to deal with them when my I moved my parents to an assisted living center I wanted nothing to do with them. Atlanta Home Alarm Systems came over within 24 hours, converted the system to their monitoring service and I couldn't be more pleased with their service, reliability and value. AND they offer pay as you go, monthly payments, no contract! I still can't believe it. Since then their very capable techs have replaced sensors when they went kafitz!, moved all the sensors when we had our windows replaced, relocated the cellular service connection to the attic when the under stairs wiring closet couldn't keep a connection... All good. I couldn't be more pleased.

I stopped by the day after Christmas for two reasons. 1. I needed a new house key cut, 2. I needed…read morenew keys cut for a tonneau cover for which the keys were lost. I don't remember the gentleman's name but he cut my house key then spent the next 30-45 mins doing all he could to either find a key that fit or pick the lock. Unfortunately, he was unsuccessful with both. When I asked what I owed him, he responded, "You don't owe me anything. I wasn't able to get into the lock." He wouldn't let me pay him for cutting the other key. I thought that was pretty dope.

Locked my keys in my car today, but 15 minutes from the time I called, they had come out, unlocked…read moreme, taken my payment (which was reasonable enough), and had me on the road. Thanks for not letting me stand out in the cold too long!

This was the best security decision we made since purchasing our home.Bill was highly…read morerecommended!!You and your crew did an excellent job!!I can fall asleep peacefully now and it's a great feeling to not have to worry!!Thank you Bill!!Awesome job and great/beautiful security doors and windows!!!Highly Highly recommended!!!!

We felt compelled to update our already 5 star review.... and our update is another five star…read morereview! When we left our last review in August... We knew we still had a couple of windows yet to do to finish the house. Bill and his crew came over and installed, once again, with the greatest of care.....And Bill cares so much about his customers, his product and his customers experience. Living smack dab in the middle of the city... his product is not only aesthetically neutral and unbelievably well built... But the sense of calm and security is product brings to our house is bar none... You can never go wrong dealing with medallion security...