I actually signed up for Yelp so I could set the record straight about this business (they don't let you see reviews that aren't from registered users). 4 years ago, when funds were low on my daughter's birthday, I chose Compu-Shack over Office Depot to get my daughter a laptop because of their customer service and understanding of my situation. Since then, all repairs and maintenance have been handled by Compu-Shack without any issues. Most recently, her screen died and some funky stuff was going on with the keyboard and pen. She was devastated because nothing had ever happened to her laptop, and she had 4 years of history she didn't want to worry about. Even though we had some stuff backed up, that laptop had become like her best friend. We thought for sure I would need to get her a new one but, nope! They fixed it right up, AND all the data was saved, drivers updated, pen replaced, etc. The screen wasnt a perfect match, so the view is a little dim but, she can see to work, and the owner knocked a good chunk of the price off because he felt bad about it being dim-this after trying for 2 hours to improve it; how often do you see that happen! I would have paid whatever to see the smile on her face when I brought it home. He also fixed it so she could use an external monitor, and now she has 2 monitors, which she proclaimed makes life so much easier. I have also referred anyone in need of PC/phone repairs here, and they have had no issues. The other reviews I see on here don't even make sense when I think of the level of customer satisfaction that I've witnessed while waiting for my own repairs. You also have to wonder how they stayed in business so long if everything said was true! In my opinion, the staff here is honest, friendly, caring, and knowledgeable about their business. It's comforting to listen to them answer calls, and walk customers through repairs or updates; other people would require them to come in so they can put a price tag on their help. If you need your tech handled by someone who cares about what they do and won't judge you, all for an affordable price--then this is the place to come. The techs at Compu-Shack handle devices like people on an operating table, and saving electronics is of the utmost importance to them. See for yourself; don't let someone else's bad experience cloud your judgment. read more

Compu Shack did an AMAZING job fixing my IPad Pro! Before going there I went to another repair shop that told me my iPad was indexable due to a small bend. I'm so glad I decided to not give up and go to Compu Shack. They were able to replace my cracked screen PLUS fix the bend; ALL in the same day. I'm so grateful and definitely give this repair shop a 10/10. I definitely recommend here. read more

Compu-Shack Computer & Phone Outlet - IT Services & Computer Repair Near Me - Norcross, Georgia

I brought my phone into compu shack to have the screen replaced. It had been cracked for about a month. No issues just a crack in the screen. After an hour of repair I received my phone and left. Less than 48hrs later my phone screen started glitching. I'll keep this short. I returned 3 times for the same glitch. He said my phone had "touch disease" something that I never had an issue with before bringing my phone in. After not being able to fix my phone properly he offered to put a broken screen on and return my money. Terrible customer service, cheap third party equipment, and they will lie to your face. read more

Compu-Shack Computer & Phone Outlet - This is the entrance to the phone "repair" shop - IT Services & Computer Repair Near Me - Norcross, Georgia

Went to get my screen warranty that they are "supposed " to replace for free, screen feel apart no cracks or water damage on the phone. Place is a damn scam fix it up just enough for you to come back read more

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THIS PLACE IS A SCAM!!!!! SAVED YOUR MONEY WHILE YOU CAN. If I could rate 0 stars I would. Paid over $200 for a new screen just for it to have complications with display cables shortly after. When I called requesting a repair, the consultant claimed that they would fix it for free. The consultant was not only extremely rude and discriminatory, but refused to honor ANY warranties. He was aggressive, changed his story multiple times on charges I would have, and ultimately, provided the more disturbing experience I've ever had. This place will only fix your items to damage them more and take your money.They do not respect minorities, and offer dishonest service read more

i have used them several times for galaxy and iphone work and personal phones ...screens front and back. im a mechanic and have a tendancy to lay down under a truck with my phone in my pocket. today i broufht my phone in for a charging port. they found i only had a bunch of lint in my port and didnt actually need one. they couldve pulled one over on me but they didnt. top notch! read more

Great work! They were really fast and reasonably priced when fixing my crack iPhone screen. It took them less than 15 minutes!! Also, they were very very friendly! read more

Folks here solved my problem cheerfully and quickly. Current CV protocol in effect 1 in each store area only. Great customer service.

Didn't upsell me and fixed my computer just fine. Didn't know why my computer would turn on but not display anything and it turned out it was my graphics card that went bad. They replaced it and a new power supply and put new RAM in and now my computer runs faster than ever! It was a bit pricey, but it was just the cost of the graphics card which the man replacing it was kind enough to show me the price on the place he bought it from as well read more

Found these guys on Craigslist. I completely shattered my screen as Omar fixed it in no time (less than 30 mins)! He even threw in a free screen which was a plus. Will def recommend these guys. Good pricing, amazing service, and fast work! read more

These people diagnosed my MacBook problem in approximately 30 seconds, free of charge. EVERYONE was super nice! Will be coming back.

Great experience and great prices! Definitely check them out for all your electronic needs

Honest people doing great work for a good price. Went to get a second phone fixed from them after a pleasant first experience. I thought I had a busted iPhone screen and was looking at $100+ to fix it. Turns out it was just a loose wire inside the phone. Price to fix went from $100+ to $29. Made my day! I'd highly recommend them. read more

Needed to repair a cracked screen for an iPad mini. Was recommended here by a friend. Very helpful. Since was a newer generation would have been $200 to replace screen. Recommended a refurbished iPad 4 that was only $150. Then will take mini to be repaired when cost goes down. 30 day warranty on my purchase. Nice guys. Helpful. Lots of phone & computer options, services. read more

Absolute worst customer service from the owner (MD) and his employees. Rude, interrupting, and not willing to listen to understand issues related to their own work. Owner told me he didn't care about what ratings his customers gave online. Seems like any company would listen and ask to bring in to have a better understanding of what another IT professional describes but they all talk down and let you know how they're sure of issues they don't fully understand. Geek Squad verified exactly what I said was the problem even though this business was so sure of itself. Lost my business and if you're smart, you'll go elsewhere. read more

I love Compu Shack. Friendly affordable. Good customer service. Has long experience. Big verity ..

I would give negative stars if possible. Took in my Note 8 for a replacement for a cracked screen. Get it back a week later, looks good. After two weeks I notice it has a weird pattern between the screen and LCD. It's tiny, goes away if I shift the touch screen in the case a little. Gets worse and worse. After about 5 weeks it's really noticeable. Take it back. Here's where I get really annoyed: He tells me it's condensation under the screen. He'll crack it open and show me ("as a favor since it's out of warranty", by all of 5 days) but he may accidentally break the screen while he's at it, and I'd be responsible for the damage. I ask him how condensation would form since it should be sealed together with a layer of adhesive. He says "No, there shouldn't be adhesive" and that it will always look like this because it's replacement screen and it will never be right. He said he "didn't know where I was storing it" but it was collecting condensation. Okay couple things with that: a) YES THERE SHOULD BE ADHESIVE BETWEEN THE TOUCH SCREEN AND LCD SCREEN. I asked 3 other local repair companies who all said yes, there's adhesive between the layers. When I told him that, he said he didn't care what other people said, he was the technician and he KNEW there wasn't supposed to be a layer of adhesive, they didn't make them that way to start with. That's an outright lie, I could feel the adhesive under the glass when the screen broke, and otherwise all the little cracked bits would have fallen out. b) If you knew it would always look screwed up, why didn't you say something before you fixed it? c) He ordered the part. Yeah it's a replacement part but why did you order one that wouldn't give a good result? d) "where I'm storing it?" - in my purse, at home, at work, climate-controlled. Does it matter? If you're going to call yourself a repair shop you should be able to make the item as good as when it was bought, or at least close, which means that condensation shouldn't form even if you have it outside for 8 hours a day and then bring it into a cold room. After he opens the case, there's no condensation... he says it just looks like that when the screen and LCD touch, and it will always look that way. I asked him to put a layer of adhesive to fix it and he refused, I asked him to refund my money and he refused. I asked for a store manager and he said it was him. I did more research and found that most places repair the LCD & touch screen together as an assembly kit (they come fused together with adhesive already so it's easier to install) and charge less. (He charged $90, $50 for the part and $40 for labor). So yeah. Next time I'll do my research a bit better and I won't be bringing anything back to this place. read more

Warning CONSUMER ALERT----- Fraudsters.....NOT OEM quality Screens LCD and Boards....NO WARRANTY--- Just had Note 3 fixed...screen has Micro Fractures after placing inside secure case....SHOULD NOT HAPPEN...OEM much better quality....They agreed Prior to work that ALL Products were OEM from Samsung NOT after market CRAP-----ALL BS....I asked mgr/owner for invoice showing that screen was OEM he refused....will not honor warranty----been 24hrs... wasted $$ On;use Geek Squad or Carrier or REAL Computer Store=Staples ETC..... Pay them at your OWN Risk read more

Stopped by this place to get my iPhone screen fixed and can't even begin to describe how great this place is. Cheap and efficient. Was in and out of the shop in no time. They have unlimited amount of knowledge and expertise. If you any electronic gaffe this is your one stop shop! Make sure you check them out!! read more

Best electronic repair and computer store. They have all accessories brand new. Car dept is fantastic talk to Mario he'll hook you up!

Came in and got the my iPhone screen replaced in literally minutes, right before my work. The staff are very well and knowledge about their products and services. I was also quoted a well reasonable price for bringing in my own screen and having only paid labor. read more

I came in because my computer had a virus. The staff was very friendly and made me feel at ease. The prices were affordable, very affordable and I was able to get my laptop back the same day. I would definitely recommend!!!! read more

Basically experienced the same service as David J at the Morrow location. Purchased a screen replacement for iphone 6. I immediately placed the phone in an Otter Box case. Within an hour i notice a crack in the screen then everything went downhill from there. I took the phone back to Compu Shack and they would not honor the warranty. Be Warned!!! read more