Fast, efficient service. My laptop screen appeared to be going out, so I bought it in. It was diagnosed, and a price was given after inspection before I left the store. I picked it up later the same afternoon. I recommend this business. read more

Fast service and helpful with questions. Henry gave me all the time I need to review my PC and explain things I need to do to keep it working good. Loved his quit manor and style to work with. read more

Was having problems with pop-ups on my tablet. Took tablet home after I was told problem had been fixed. After charging my tablet I tried to check my email and pop-ups started again; took tablet back the next day; was called the next day and was told the tablet was ready for pickup. The worker told me I should not have any more problems. Took tablet home; as soon as I logged on the tablet the pop-ups returned. This place just took my money and didn't repair my tablet. These people are ripoff artists. DON'T use them. Jackie C. read more

I have been taking my computers to HL Computers for years. I specifically ask for Patrick Dao who is a dynamic wizard that I trust. Most recently, on two occasions, our twin girls had laptops from 2018 covered by cracked screen insurance. I went to an Assurion store because they were a national brand with possible followup warranty in Baton Rouge, LA where the girls were in school. Assurion immediately told me they could not repair each laptop and would refund me for a replacement. I respectfully declined and ask Patrick at HL Computer for help, instead.  Patrick took the time to research and find a cracked screen for one twin girl's computer; and a hard-to-find camera and more for the other twin daughter's machine. He always acts with speed as if it was his own daughter's machine who needed it for their college classes. I will put Patrick's skills and expertise up against any other repair technician. Even though both machines had hard-to-find parts, Patrick and HL Computer has always given a fair price and reliable service. Keep up the great work Patrick Dao! Thanks HL Computer for a very satisfied customer over these last several years. read more

Update - they just sent me a phishing email to corrupt my inbox. These folks are ruthlessly reckless, corrupt and dangerous!!! Took my laptop for repair. Henry assured me it'll be an easy fix. Next day, he claimed the motherboard is damaged & it would cost $500. In fact, the laptop hadn't even been opened. What a rip-off!! read more

He is very nice and quick to get answers back or service. He even keeps something under the counter to teach you about new and old types of memory. I definitely learned something and would be ok using him again. However, he doesn't teach you about how you can use the secondary memory as your primary memory - that would ruin a sale. My computer was toast and had to get something "new". (BTW, diagonostics, $85), but he is up front with cost and will apply towards anything you buy. I told him memory was important to me, so he quoted me about $650 for a rebuilt model in his store, including the cost to upgrade the memory on the C-drive and I think it would have included moving files over. Like most computers out there, drive D had 1 or more Teribites. After asking a trusted source, I discovered all you have to do is point the settings to drive D as the default memory and I won't fill that up anytime soon. I took a chance and bought a refurbished one on Amazon for about $150 and saw several new ones on HP around $550-$700. So, nice and quick, but make sure to do your research. He will do whatever you "think" you want for a price. Pretty sure, they all will. Extra info: If you know enough about what you are doing, there is an adapter (called something else though) on Amazon with 4 sides, for 4-5 types of drives, you can use to get files off an old hardrive. Just make sure to copy (copy is faster than moving!! and documents and pictures separately) them and disconnect before rebooting the computer. If you don't, it may try to use the old hardrive to boot. And, pay $25 or $30 and get a highly rated surge protector, which is how the electricity flashed for less than a minute and fried my other computer! read more

My old HP serves my needs and I am not ready to buy another. My battery died and Patrick was able to get it in 24 hours! Perfect for my home based business. I also replaced a power cord on another computer from his stock in the store. Comparable to Best Buy in price, closer to my home. read more

My husband's computer was infected with a program that locked his computer. Patrick at HL Computer took care of the problem the same day, gave him a discounted price and put a program on the computer to protect him going forward. We are so fortunate to have a great resource like Patrick for our computer problems! read more

I have been doing business with HL Computers for many years and I highly recommend them. I recently brought in my computer because it was slow and frustrating to wait on programs to load. Patrick suggested I upgrade the memory and hard drive. Now the apps load much quicker and I am not as aggravated while using it. I think you too will be satisfied with their service. read more

Took my laptop there this week. Was not able to access it. They were able to diagnose and repair in less than 3 hours. Without losing my data. I was impressed. Have used this place three times in the past 14 years. Great job each time. Professional. No job is too small. Give them a try read more

I've taken various laptops to them over a period of several years and have always had great service. Most recently my Samsung laptop crapped out - just had a flashing logo. I took it to them and they had a diagnosis within an hour. The SSD drive had died and needed replacing. They were able to save all of my data and transfer it to the new drive. It was ready for pickup the same day. They really are great to work with. Very honest and friendly. read more

I was having several issues with my HP laptop so I took it to HL Computer to see if anything could be done to resolve the issues. Patrick was knowledgeable, courteous and professional. He did what he could to prolong the life of my laptop, but I basically need to get a new one, which he also gave some recommendations. I have used them in the past and each time they have exceeded my expectations. read more

I have used HL Computer for years. They have never disappointed. They always diagnosis a problem quickly and resolve it completely for a very reasonable price. When I needed to replace the desktop system in my office HL built it. It's an infinitely capaple beast! The people at HL are also very cool - a pleasure to work with. read more

I have used HL Computer approximately ten times over the past 7 years. They have always been ethical and skilled. Even on a few occasions on a very simple matter of too much static building up inside my desktop, the computer worked fine by the time I transported it to their office. They wouldn't charge when it suddenly repaired itself. Yesterday, I decided to try to see if they could fix my iPhone's power socket. They took on the job and 5 hours later I picked it up "Good as New". I am so glad that they are in the Stone Mountain area read more

Second time I used this company and very pleased with them. They were great in helping me with a re-build computer and. I would use them again and if you need any help they are great, friendly and knowledgeable . A+++++++++ copany read more

I was in the Stone Mountain area for a week, and ended up trying to help a family member with a rather nasty virus situation on an old PC. I called around to the repair places in the area, and when I got to HL, was immediately impressed with the knowledge of the staff, and their willingness to be helpful even over the phone. It was clear that the machine that my family member owned (11 years old,) wasn't worth fixing, and we ended up visiting and purchasing a new PC from them, which they got set up as a rush since I had to leave town the following day and wanted to get everything set up before I left. We got a good machine with a good warranty, and at a reasonable price. read more

When my computer stopped working I immediately took it over to HL Computer, Stone Mountain Hwy, Lilburn. I was given great customer service and a clear explanation of my options for it's repair prior to leaving it. I was very pleased with the quality of the repair as my computer was in better operating condition than when it was new. I also appreciated the time I was given to get all my questions answered concerning the computer when I returned to pick it up. Great service! read more

This is a first class company. Very professional with a wealth of computer knowledge. They truly believe in providing great customer service with reasonable prices. Peter did a outstanding job of replacing my broken hard drive and explain what he did and what I should and should not do on the web. He has a heart of a teacher. read more

I have used HL for my business and personal computers from design and configuration as well as repair and replacement. Top notch organization with outstanding results and very quick turnaround. read more

Patrick is a miracle worker. My wife and I had a computer built about 20 years ago that I now use solely for audio recording. The programs I use are outdated enough that I can't upgrade too far (Vegas 1.0, two Aardvark DirectPro 24/96 breakout boxes, and two Aardvark DirectMix usb3's when needed...for those to whom that means anything :) ). For the past 9 years, Patrick has kept this system alive. After keeping it on life support as long as possible, when it was terminal he moved it to another computer with a newer operating system, the newest that would work with my components. The hard drive started to go recently, and he put in one with more memory than was available to anyone when my computer was built. I'll never fill it up, and I record a fully mic'd drum set, vocals, guitars, bass, keys, and whatever else. I have yet to lose one audio file from 20 years ago until now (some of it probably should go, but that's a different conversation). I have walked into HL Computer a couple of times when I had resigned myself to the fact that this was it. No coming back. The past is gone. But it's not. A lot of time and effort, a lot of work, and the past is alive and kicking. Long live rock 'n' roll. Never overcharged me. Offered me deals on newer computers for cheaper than it was to fix mine. A true professional. Thank you, Patrick. read more

I've trusted my IT tools to HL for over 20 years. They stay up on the latest things going on in the field and at the same time, they bring great intuitive skills to the repair and assembly process. I was especially pleased with the tenacity they showed finding and getting a special battery for an older tablet/convertible. These folks are the greatest! read more

My Wi-Fi card was not working on my laptop and they quickly diagnosed and fixed my computer in 20 min. All I had to do was Buy a $12 item from them that fixed it perfectly. The staff is very friendly and I will come here again if I have another problem with my laptop. read more

$49 dollars to tell me my 9 year old boy's broken computer was broken ( I thought this would be applied to repairs) But no, they wanted another $60+ to actually repair totaling $115. I reluctantly paid the $49 for nothing and would never go back! read more

Excellent service! I needed to replace my 2n1 LED touch screen on my Dell laptop (because I accidentally stepped on it ) and I needed it fixed ASAP because I have work to do and classes are starting back up soon. I was looking for computer repair places close to home and this was the first place I found online with glowing reviews. I came in the next afternoon to get a quote and dropped off my laptop, and it was ready the next day! Reasonably priced and extremely fast. Would totally recommend. read more

I have been using HL Computer for many years. First of all I like the atmosphere of a small group setting. It is not overwhelming to go into the store, everyone greets you and is very personable. I've always felt their service was thorough, honest and I know they are very knowledgeable. The quality of their work is honest and I've never been disappointed. I've had them work with me on two difference computers, transferring my information from one to another and then the replacement of a hardrive after mine crashed. They are my go to store and you will not be disappointed. read more

Since working from home during the shutdown due to the coronavirus, the hard drive on my laptop finally went kaput. I was not sure if HL Computer would be open, but they were and they were able to replace my hard drive very quickly. My parents and some of their friends have used HL Computer and had positive experiences, and now so have I. I would highly recommend using them for any computer repairs. read more

Been trading with HL Computers for years! Whenever I have a problem I take my computers to the Stone Mountain shop. Patrick is extremely knowledgeable and helpful. Recently I had a Bios issue. He saved the day for as we all have so much on our computers. I asked putting a solid state hard drive in my computer and they performed it all in one day. (I will say I got there that morning with my computer right when they opened.) He set me up to back up my drive. Made a start up CD just in case things ever happen again. I go there bc I trust them and they work quickly. read more

I searched a lot of computer repair shops read lots of reviews. I have passed HL shop a million times. When I walked in, Carey greeted me and said that someone would be right with me.They were busy helping two elderly women (75ish). They took their time, explaining things to them the ladies were so grateful, that they were so patient, so was I. This told me that I was in the right place. Carey gave me worse case and best case scenario. I left my hard drive praying that they could recover the data. Carey called me the next day to tell me that they couldn't fix it. I asked what I owed them he said nothing. "What" no more Utube for me. All the other shops charge $60 just to look at it. I don't care how far you have to drive this is the place that you want to go to for any computer issues. Data on your drive is like your child you can't trust anyone to keep it safe and protect it. I felt very safe with HL computer. read more

Great service! Repaired my daughter's MacBook and then I purchased a previously owned laptop for another daughter. Super friendly and was able to get exactly what I was looking for. Will definitely use their service again. read more

I bought a real nice used pc from HL. They had used computers from $99.00 to $299.00 and they custom made new ones, too. They also sell computer parts and wifi routers, etc. I bought a loaded HP for $235.00 and saved about $100.00 off of the price of a new one that I was going to buy on sale at a big box store. It is just like a brand new machine, except, they had already downloaded and installed all the windows updates, and they downloaded and installed my wifi drivers for me. Really, it is better than brand new out of the box. $ Second trip to HL, because my monitor was blank. I brought in my pc and the monitor and they tested both. My computer that I bought there tested good using their monitor. They tested my monitor on mine and theirs and it was dead so I bought a new one. I checked prices at online stores when I got home. I got a great price on a nice bigger monitor, and was in and out in 15 minutes. They did not charge anything for testing. They even helped me carry my stuff out to my car. read more

This review is several weeks late, but I wanted to let folks out there know that HL Computer provides top notch, professional services. I knew my laptop had a virus and the performance of my laptop got so bad that I could barely use it, I shopped around and read reviews to find someone to help me. HL Computer customer reviews were consistently positive so I called and spoke to one of their techs, Carey. After just a few minutes of speaking with him, I felt confident that I had found the right place so I took my laptop in. Carey and I discussed the issues at hand, he quoted me a very fair price on the virus fix, and he promised he would stay in communication with me if any other issues were found before any work was done so I would have no surprises on the final bill. I left for a trip the next day to spend Christmas with family on the west coast and was gone two weeks. Carey stayed in touch with me as promised and he went above and beyond in resolving all of my issues to repair the severe damage to my laptop hard drive that was the result of me letting the virus run rampant for such a long time. He informed me of everything along the way and I was given the opportunity to make decisions in advance of him proceeding with the suggested fix. When I returned to pick up my laptop, the price he quoted was what I paid and my laptop is performing like new. I will continue to use HL for any future issues with my equipment and confidently recommend them to anyone who needs help with there computers. These folks know what they are doing, and they are more than fair in their pricing. I am a very satisfied customer and thank you Carey for doing such a fantastic job!! read more

HL Computer has serviced my computer twice during the past 5 years, once for an extensive upgrade and recently to restore Ethernet connectivity after the card was damaged by a lightening strike. Each time service has been excellent. These guys are knowledgeable and fast, and the price is fair. I have great confidence in their services! read more

The technicians are very knowledgable. I recommend them. Don'the let one of the national chains tell you something can't be done. Take it to HL Computers first & let them take a look at it. If HL Computers can't do it, you probably should forget it. read more

Found HL Computer when searching for power supply for tablet late on a Saturday afternoon. The good is that they had one. The horrible is that they charged more than twice what the item should have cost. It was NOT OEM as person at counter claimed, which I'm ok with. I have since found and purchased as a backup the exact same item for less than $25. HL charged me $60 which is well above a reasonable markup by any standards. It's flat out gouging. That's what happens when you need something right away, shady businesses take advantage. This is not a good place to do business with unless you are very desperate and don't mind being ripped off. read more