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    1010Computers - Storefront that offers mobile/Onsite technical support for small business and residential clients.

    1010Computers

    (17 reviews)

    I brought my Dell laptop to 1010Computers because it would not power on. After the repair, the…read morelaptop worked, but I later discovered it was running on a 128GB SSSTC SSD--a very small, low-end drive I never authorized or discussed with the shop. When I asked for clarification, the business stated they had diagnostic photos, hardware inventory screenshots, and a detailed report proving the SSD was already in the machine at the time of service. I requested copies multiple times. They did not provide a single photo, screenshot, or document. The customer portal they referenced contained only an invoice and the laptop's serial number. When I asked again for the documentation they claimed existed, the shop refused to send it and insisted they would no longer communicate in writing. They stated that any further discussion must take place only in person, which prevents any verifiable record. At no point did they provide the evidence needed to confirm their claims. My review is based entirely on written communication and the business's refusal to provide the diagnostic documentation they repeatedly referenced.

    On October 30, 2025, I brought my HP Spectre x360 ​​laptop which had a flickering screen, to their…read moreoffice (ticket #9325). I paid $50 for a diagnostic check. On November 13, they sent me an email stating that they had run tests but found nothing, and that opening the case was required for further investigation. However, claiming that the screws were in poor condition, they demanded $80 for this procedure. Only for opening the case! I realized that I was dealing with scammers. I had previously opened the laptop case myself without any issues when replacing the battery, following instructions I found on YouTube. I immediately retrieved my laptop from them and, acting on advice I found online, connected it to my smart TV. The image on the television screen did not flicker. The diagnosis took all of three minutes. Subsequently, I purchased a new screen for $150 on Amazon and replaced it myself, again following instructions from YouTube. The laptop has been working without any problems ever since. Do not get involved with these scammers.

    404 Computer Repair - Laptop hard drive data recovery

    404 Computer Repair

    (2 reviews)

    Dropped laptop off on Saturday morning, told Jeff the computer would not turn on AND wasn't holding…read morecharge. Jeff stated there was a $50 dollar deposit which goes towards the final price of the repair which was cool. I paid the deposit, didn't hear from Jeff the day of or the next so I called Sunday and was told he's still checking it out(still no pricing). Monday(today) get a call that it's ready and he fixed an internal battery and I asked if it holds a charge(answer was yes) and there's an extra $15 dollar CHARGE. I get there and it turns on but still doesn't hold a charge and one wrong move of the power cord and it shuts off instantly!!! I try to give him the extra $15, he states it's an extra $50. I didn't argue or anything with him and drove to atm to get it and asked for a final receipt which seem he didn't want to give to me after giving him the $50 dollars and was told alright man smh. Jeff was bothered after me paying and him writing out my receipt stating that people think it's cheap etc blah blah blah and I never cried about his extra $50 which totals $100 but wanted another $30 dollars on top of that for the battery not holding a charge... As a business owner, I would never give out this kind of customer service leaving customers in the blind and also unfinished work. I wouldn't recommend this company to anyone. Dropped laptop off on Saturday morning, told Jeff the computer would not turn on AND wasn't holding charge. Jeff stated there was a $50 dollar deposit which goes towards the final price of the repair which was cool. I paid the deposit, didn't hear from Jeff the day of or the next so I called Sunday and was told he's still checking it out(still no pricing). Monday(today) get a call that it's ready and he fixed an internal battery and I asked if it holds a charge(answer was yes) and there's an extra $15 dollar CHARGE. I get there and it turns on but still doesn't hold a charge and one wrong move of the power cord and it shuts off instantly!!! I try to give him the extra $15, he states it's an extra $50. I didn't argue or anything with him and drove to atm to get it and asked for a final receipt which seem he didn't want to give to me after giving him the $50 dollars and was told alright man smh. Jeff was bothered after me paying and him writing out my receipt stating that people think it's cheap etc blah blah blah and I never cried about his extra $50 which totals $100 but wanted another $30 dollars on top of that for the battery not holding a charge... As a business owner, I would never give out this kind of customer service leaving customers in the blind and also unfinished work. I wouldn't recommend this company to anyone.

    BEWARE - BEWARE - BEWARE!!! DO NOT DO BUSINESS WITH THIS…read moreREPAIR COMPANY!!! The repair guy in CONYERS, Jeff, and Gerard in MARIETTA took advantage of my mother and if they can take advantage of a sweet elderly lady they WILL TAKE ADVANTAGE OF YOU! My mother took her kindle to this place in Conyers because it was near her home and they said they could replace the plug for $75, which would be cheaper than buying a new one. When we dropped it off, Jeff said it would be ready in 24-48 hours and she had to pay $75 upfront. After a couple of weeks (and MANY excuses later), Jeff told her he didn't know if her kindle was fixed but if she wanted to go to Smyrna she could pick it up. She was NEVER told he was sending it anywhere when she dropped it off. She told Jeff (more than once) she does not drive but he kept telling her if she wanted her kindle she could go get it herself. After several more weeks (and MANY more excuses) he finally told her that he would get the kindle back. We had to meet him at a gas station (because it was convenient for him) but he did give her back her kindle. He really couldn't tell us if it was fixed, but he told her if we got it home and it was not fixed he would refund her money AND fix the kindle. Of course it wasn't fixed. After leaving several messages for Jeff, he finally called my mother back and said he couldn't refund her money-she would have to talk to "Gerard in Marietta" about that. And then had the nerve to tell her he wanted to get her kindle again (yeah right) because now he thinks it's the battery that's the problem....as if he ever even looked at it!! My mother got the same run around from Gerard. NO help, NO refund!

    Fix & Sell - My phone weeks later after being fixed

    Fix & Sell

    (2 reviews)

    I hate to give a scathing review in such a way, but this needs to be a warning to everyone…read moreconsidering allowing Fix & Sell to handle their electronics. My Iphone 13 Pro Max was cracked from April 2024- October 2024. It was not cracked NEARLY as much as it is in the picture I provided. I got my phone fixed at Fix & Sell around early October, when I called for a estimate they told me it was going to cost about 180 dollars, when I brought it the following day they charged me 240 dollars to fix my cell phone. The woman insisted that she would not fix my phone unless she replaced my cameras and that is where the supposed extra expense came from. In this moment I did not mind because when I was calling for estimates it was about the same price. They told me it would take about 3 hours, later that day I came and got it. The woman made me sign a strange waiver saying that this was final, she was very illusive as to why and also extremely rude. She also would not answer my concerns as to why my phone smelled like it was burning, telling me thats a dumb question. The following day I was on my way out of the house when I dropped my phone in my room on carpet... later that day I realize the phone is beginning to crack. I found this extremely strange because prior to my phone cracking in April I dropped my phone all types of ways and it took a lot for the back to crack. I was so upset, and I immediately returned to Fix and Sell because it had not been 24 hours and now my phone is cracked?!! They told me there was absolutely no compensation, and that they would not fix my phone again. The picture below is my phone deteriorating after 3 months. I would also like to add that I did drop my phone, so that is why the piece is missing. BUT the phone was was cracking and glitching up until when I dropped it late Nov. I also found out Fix & Sell orders fake Apple parts which are made of plastic, and that is why my phone cracked so easily. Oh! And that metal/burning smell took weeks to go away. Please do not trust them with electronics, the service was awful and I'll never go again.

    If you're fixing a iPhone,tablet MacBook or a Mac and a watch go here but if your trying to fix…read moreAirPods just go somewhere else

    The Repair Lab - mobilephonerepair - Updated May 2026

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