horrible scammers bbb complaint filed ! how come its more than 5 people that have gotten the same…read morepiss poor service !

I hate to give a scathing review in such a way, but this needs to be a warning to everyone…read moreconsidering allowing Fix & Sell to handle their electronics. My Iphone 13 Pro Max was cracked from April 2024- October 2024. It was not cracked NEARLY as much as it is in the picture I provided. I got my phone fixed at Fix & Sell around early October, when I called for a estimate they told me it was going to cost about 180 dollars, when I brought it the following day they charged me 240 dollars to fix my cell phone. The woman insisted that she would not fix my phone unless she replaced my cameras and that is where the supposed extra expense came from. In this moment I did not mind because when I was calling for estimates it was about the same price. They told me it would take about 3 hours, later that day I came and got it. The woman made me sign a strange waiver saying that this was final, she was very illusive as to why and also extremely rude. She also would not answer my concerns as to why my phone smelled like it was burning, telling me thats a dumb question. The following day I was on my way out of the house when I dropped my phone in my room on carpet... later that day I realize the phone is beginning to crack. I found this extremely strange because prior to my phone cracking in April I dropped my phone all types of ways and it took a lot for the back to crack. I was so upset, and I immediately returned to Fix and Sell because it had not been 24 hours and now my phone is cracked?!! They told me there was absolutely no compensation, and that they would not fix my phone again. The picture below is my phone deteriorating after 3 months. I would also like to add that I did drop my phone, so that is why the piece is missing. BUT the phone was was cracking and glitching up until when I dropped it late Nov. I also found out Fix & Sell orders fake Apple parts which are made of plastic, and that is why my phone cracked so easily. Oh! And that metal/burning smell took weeks to go away. Please do not trust them with electronics, the service was awful and I'll never go again.

Thank you. I have needed assistant twice since moving here. I've had trouble with my Tablet screen…read morebeing crack and battery replacement; (Androids are the best!) Service was delivered on the same day and repair within hours. I highly recommend repair or replacement. if you need FAST, SIMPLE, and WITHIN REASON PRICING COMPARE TO THE OTHER GUY, this is your 1 stop shop! Thank you again Road Runners! Saving hundreds of dollars and keeping sensitive information intake. If I'm ever in a jam with Technical issues, I know where to go. Again thank you Road Runners. 10 Stars!

Mike was wonderful! Knowledgeable, super nice and got my phone back to me in the amount of time he…read moresaid.

I DO NOT recommend spending any of your money here. I came to get my screen repaired and after it…read morewas done I noticed the color grading on my phone glitching and switching in real time. I then went to my camera and it was horribly blurry and I couldn't fix it by wiping the camera. I then took a picture using the front camera and the quality looked like an android. They knew in the beginning they had the proper screen to put on my phone but instead they put a faulty one on and then told me I would have to spend more money for the correct screen!!WHY ASK WHAT KIND OF PHONE I HAVE PRIOR TO REPAIRING IT, ONLY TO PUT THE INCORRECT SCREEN ON IT?!!!!

My personal opinion your not gonna find better A&L cellphone repairs have reasonable pricing . My…read morephone was repaired mutiple times under reasonable times and he gave me additional time to pick it up before closing. Very professional and always do a great job definitely recommended especially if your from griffin or passing through

There are nice fast and friendly . I'll give updates later but my phone works better than ever !!!read more

From the owner: Mobile Phone Repair Shop Battery replacement…read moreButton repair Camera repair Charge port repair Microphone/speaker repair Power button repair Screen repair/replacement Iphone Samsung Lg Software problems Water damage repair Back glass repair iPad Screen Repair iPad Battery Repair Iphone disabled Android phone Screen Replacement

This by far is the best repair service/business in all of Athens and the surrounding cities. He's…read morethe only person I go to when I break my phone. He's fixed my iPhone 14 Pro Max, iPhone 16 pro max and iPad. With Mr. Mobile he came out to me every time. He fixed my devices immediately and each time in less than 15 minutes. Great customer service. Highly recommend his service.

Awesome experience. He came right to me and did it quickly and at a way bc healer cost then the…read morecompetition. I will definitely be telling my friends about this guy and would recommend for anyone who needs a mobile phone repair. Will definitely be getting my business again.

I purchased two C to C phone cables from this business four days ago. I ended up not needing them…read moreand came back two days later with my receipt to return them. The packaging (such that it was) had not been disturbed and they were in the exact selling condition they had been when sold to me. The clerk (I believe he is the owner), told me he "never accepts returns," but grudgingly eventually said he would refund me 75% of the charge, keeping 25% for a restocking fee. I asked where that information would have been given upon purchase. My paper receipt had nothing about it and there was no sign on the wall. He produced a separate paper listing the restocking fee, which had not been shared with me when I purchased the items. He explained tersely that he is a small business and reiterated that he never accepts returns and I should be grateful he was making an exception. So -- be warned -- if you purchase supplies from this business, be aware that he "never accepts returns" and that if he decides to make an exception, he'll retain 25% of the payment. I don't fault his policy, but his failure to be up front about it at time of purchase is poor business practice. https://quickbooks.intuit.com/ca/resources/running-a-business/writing-store-return-policy/

These folks are the real deal! Knowledgeable, friendly, kind. They have serviced my iPhone and my…read moreiPad fast and at a reasonable price. Lucky to have them nearby.

Obsoletely awful service, terrible experience. Had a warranty for glitchy software that they did…read morenot honor. Did not even try to help come to a solution or respect me as a customer. I have never experienced worse customer service. I thought it was an absolute joke. Their repair parts are trash and they know they are not worth the value. I was completely scammed and cussed at when I asked to speak with the manager- when I finally did speak to the manager he also cussed at me and would not honor the warrant. Would never recommend to anyone. Do not go. The prices may seem very slightly cheaper because everything about this is cheep.

Outstanding service and price to replace screen. They beat Best Buy by $120.00. It only took 30…read moreminutes

Nadir fixed my phone in 5 minutes-cracked camera lens and screen protector no wait…read more I'm going into my closet and digging out my other phones and bringing it to him!

Excellent customer service. Got my iPhone display fixed in under 20 minutes at a very affordable…read moreprice. Highly recommend!

This place was fast at getting back to me was able to work with the pricing and explain to me the…read moreprocess. The only thing was a little bit far for me, but I would definitely come back and recommend people.

Spilled wine on my MacBook and thought it was time for an upgrade. These guys brought my MacBook…read moreback to life. They were professional, very thorough and prompt. I would absolutely recommend them for any repairs or services they offer.

I took my phone to be repaired, it kept saying water was in the charger port, everything was…read moreexplained to me and the part was ordered, and completely repaired, I was very pleased and the charge to repair my phone was very reasonable ad it was done in a reasonable time. I definitely would recommend them and will be using them for my phone, computer and gaming needs. Not a single shade to throw.

I was in search of a computer repair store and was lead here. The store was super clean and the…read morestaff was amazing. Will do an update once I receive my tablets.