I walked in to ask for a quote on my laptop. Mr. Bob who assisted me plugged my laptop and said exact same thing I said "screen needs to be replaced" I said ok, how much will that cost me. He then proceeded with stating that they will take a look at it and will call me to let me know how much it will cost. A day later he calls and says "it is $195 + tax and a $49 diagnostic that will apply if you decide to repair it" I said "NO, your price is more than what the laptop is worth and you did not tell me anything about the $49 fee" he proceeded with "I did, you signed off on it". I went to the facility to speak to him in person twice, and twice he was not there. Another gentleman said he will have him call me. Which he did but we were playing phone tag. My wife went over a week later to see if he was there, he was. And showed her a document that I DID sign, which stated a $49 diagnostic fee will apply if I decide to repair it. VERY TRUE. However, he said to me that I will not pay for that since I knew what was wrong it and he confirmed it and will only call me if I decide to have it repaired. Mr. Bob hustled me, lied to me and of course, I ended up paying to get my laptop back. Mr. Bob LIED and cover himself with the document I signed. Meaning, his word is worthless. Jared G 404-375-8978 read more

One of our computers became infected with a virus. The antivirus software did not detect it and once my computer was infected, could not handle it. The virus had apparently already infected the registry keys, way beyond my and most people's technical computer skills. I contacted HL Computers located on Sugarloaf Parkway at Five Forks Trickum Road. They invited me to bring it in right away for a diagnostic. Within 24 hours, I had my computer back, virus free, corrupted registry keys fixed, and in 100% satisfactory working order. I highly recommend HL Computers to anyone who might find themselves suddenly needing technical assistance beyond the average lay person's computer skills. Lawton Roberts, Owner Country Place Travel Snellville, Ga 30039 770-338-1184 read more

I have never been so discriminated before by another minority. I am baffled that the fact that I have been called out of my name. I was on a business trip with a few of my colleagues and my computer wouldn't turn on, I came in to see if anything could be done to fix or at least recover some of my work files and I was told to come the next day and pick it up. I was told to pay half upfront and the rest when it was ready; in total it was $575 I paid $300 up front and when I came in the next day the worker Henry wanted me to pay $500 instead of the $275 i was supposed to pay I showed him the receipt that I had paid $300 and if it wasn't for my coworker that is white and a man I wouldn't have my computer. read more

Over the past 10-12 years I have purchased two desktop computers from HL Computers and have had some service work performed as well. Henry and staff have always provided great advice, quick service, and a product to meet my requirements. This week Henry and Rob recommended a new upgrade to my computer with a solid state hard drive. The upgrade was completed quickly and the performance is great. I highly recommend HL Computer for their honest opinion and exceptional customer service. They do business the old fashion way, they earn it with knowledge and customer service. Mark D read more

Have done business at HL Computer on Sugarloaf for 10-plus years. They have worked on MACs as well as HPs -- desktops and laptops. Top notch peo[le -- Henry and his staff are always helpful, solve problems, fair pricing and are excellent deal with. Have had 3-4 laptops serviced there, one desktop and have purchased laptop and desktop. Their service and support is why I keep going back. read more

We have used HL Computers for nearly 20 years - they built our last three computers from scratch, customizing them for our needs. Something as important as your personal computer should be built, handled, upgraded, repaired and serviced by only the most trustworthy people. Henry, Peter and Bob are sterling men who will have our trust and service for the next 20 years. read more

Super professionals! I was well served by Bob, Henry and other personnel. They were able to retrieve all data from a crashed Hard Drive. Also cleared viruses from second computer. The work was done expeditiously and at a reasonable cost. Would definitely recommend for anything Computer. Have been a customer for quite a few years Nick M. read more

Went in for some help with my sons first computer build. Henry and his staff were amazing. Price was amazing and the customer service that was offered was the best I have ever received. They have a customer for life with my family and I. Definitely recommend HL Computers to anyone who needs help regarding computer assistance and builds. read more

Went to HL computers last friday , and talk to Bob , he helped me with my p.c. , changing from windows 7 to windows 10 , Bob and Henry where a big help , showing me the ropes about my new windows 10 ,I have had the system they installed for a week now without any trouble's , thank you Bob and Henry ! Ron B. read more

Just Awful. Quoted me a price, didn't do anything they promised, then demanded payment or wouldn't return my property. Ended up paying $200 for them to tell me I needed a new power cord. These guys are total crooks. Don't even think about going here or to their other shop. read more

Robert at HL Computer recovered my files including pictures and docs, some in Chinese from a hard drive that crapped out. He replaced the hard drive with SSD and got my old Macbook working again. Same day service and decent price. If I need help again I'll be back. 永远谢谢你 read more

Henry was very aggressive and rude. I don't recommend especially if you are a women. We need to stand up against men like this who I know damn well would not have done this to another man. Take your business elsewhere and save yourself the stress. read more

HL Computer did a great job repairing my laptop. They exceeded my expectations on all levels. They came highly recommended and I would recommend them as well. Will definitely us them in the future. read more

What a pleasant experience! A business that still believes in customer service! Henry is professional, earnest, and frugal in providing repairs and service. Highly recommended! read more

We had a problem booting our computer and Henry helped us get things going again - and fast! Thank you Henry and your team. We appreciate you. read more

Horrible people in the place. Incompetent and rude, will NOT be returning. They are scammers. DO NOT COME HERE

Horrible Store un proffesional and refuses files under assumption no pay will be granted pittyfull