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Best Buy

2.4 (76 reviews)
Closed 10:00 am - 8:00 pm
Updated 1 month ago

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TOM IN THE AUTO ELECTRONICS BAY IS THE MAN!!!!! I've had 3 different stereos and backup cameras installed at this Best Buy - and every time Tom has handled the installations and been as helpful as possible. I just went in today to have my stereo repaired when I was quoted $150 from the Athens Best Buy - and Tom showed me that the fix was a simple new USB-C cord and I was only charged for the cord. I would absolutely drive back here from Athens again for any future issues or installations. Cannot recommend Tom and his team in the Auto Electronics Bay enough - if you need a stereo, speakers, etc. installed or fixed - come here!

Supervisor who says he has no product for sale. I already confirmed the day before they had 9. Pleasant Hill had 10 and Alpharetta had 10.

Hello my name is Ben. My Best Buy member number is Member ID: 4302441516 I have been shopping at best buy for many many years. I have never have a problem with Best Buy. Unfortunately today I had the worst experience at Best Buy located on 1201 Hammond Dr, Unit C, Atlanta, GA 30346. United States. Yesterday I went to 3 Best Buy's to confirm the release of Pokémon Product Prismatic Evolutions Special Premium Collection. SKU: 6621081Release Date: 5/16/2025 3 stores that I went to confirmed they had product and were selling it the next day. I went to wait at the Best Buy on Hammond Dr. Atlanta GA at 5am and was the 2nd person in line. When I got to customer check out they told me they didn't have that product. I was shocked. They then told me that the product was bought online and was in the process of being sent to a customer. The website says in store only under the item... I know they lied to me. About 15 people stood in line and waited and got nothing. I have very unsatisfied with how the release of this product went. I would rate the service a 1 out of 10 with 1 being the lowest. Please do better for the customer. I honestly feel back doored by Best Buy employees. They saw us waiting in line and acted like they didn't why we were waiting in line. The supervisor name is Hunter and I think he is keeping the products for Best Buy employees or himself.

Old echo show that stopped working
Simone S.

Who doesn't like Best Buy? 5 stars because supervisor "Z" went above & beyond for his customer. I visited this location because I purchased the Alexa echo show on March 24th and a little after the 14 day period it stopped working and I did not buy warranty on it. However i took it to geek squad and they couldn't get it working either and recommended me to go through Amazon or try my luck with a supervisor and i said i will. I stood online and ask for the supervisor and told him what happen and provided my receipt. He was very understanding and even explained the china situation on electronics and he was nice enough to swap it out for me for a new one and this time i bought insurance on it and it cane out cheaper than he quoted. He even told me about other geek squad warranty and to find out he was the sup for geek squad & I really thanked him for his wonderful services he provided & i had a great day the rest of the day. Thanks again Z! Keep shinning that CS

Making my condo smarter with the Nest Learning Thermostat.

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4 months ago

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11 months ago

Great experience almost every time. Been buying there for years. I'm tough. They meet all expectations!

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3 years ago

Wish I could give zero stars. Incompetent staff. Just get whatever you were gonna buy here online.

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5 years ago

My favorite place to go! Nice atmosphere and good Covid practices in place! Knowledgeable staff and good selection.

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Review Highlights - Best Buy

I went into Best Buy today with the soul purpose of purchasing an inexpensive tv for my daughter's room.

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SR Appliance Depot

SR Appliance Depot

4.1(17 reviews)
3.7 mi
$$$

SR sold us a column freezer and refrigerator pair in 2021. We had to wait over four months for…read moredelivery, which was typical during the pandemic, and the refrigerator that we received had recently been manufactured and has functioned well. But we later learned that the "new" freezer we received had been manufactured three years earlier, and has been faulty since it was installed. The manufacturer has provided service under its warranty, so we are hoping that the current repair service will resolve the problems. In addition to selling us an old model freezer as new, SR ordered the wrong components to complete the installation of our units and delivered a broken component, all of which added months to the completion of our purchase experience. During that time, the company was unresponsive to our calls for help. SR has earned its poor reputation with customers, the Better Business Bureau, and even area appliance technicians. Today's technician guessed that SR was our supplier based on my brief description of our purchase experience. Avoid SR, and avoid unnecessary headaches.

I went into SR Appliance and admired all of the beautiful appliances displayed in their showroom…read morebefore I asked for help in locating some kind of conveyance to move my own refrigerator out from the wall. The two men who helped me couldn't have been more sincere in helping with my request, or more generous with their time in searching for a solution. Not only did they steer me in the right direction, they did so with great humor. I walked out of there with a good recommendation for where to find what I was looking for, and feeling lighter from the laughter of my encounter. I can only imagine how enjoyable purchasing an appliance from them would be. Maybe one day I'll find out!

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SR Appliance Depot
SR Appliance Depot - Viking kitchen

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The Home Depot

The Home Depot

2.8(81 reviews)
1.1 mi
$$

Home Depot is one of my fav shops for all home based products . This location was good . Very…read moreclose to the exit and nicely placed . We were diving back from airport and wanted a Home Depot on the way . This shop was perfect . As always , they have some amazing products and I keep going to Home Depot ! Parking was a bit crazy . This location also has Costco and hence it is crazily crowded . Service can be better here . Billing was quick. Love buying paints , garden center , and everything related to a home : sometimes they also have amazing deals for home appliances.. refrigerators, washer dryers etc. good experience overall .

Came here pretty early on a Saturday and what a great time to come. Not many people and so many…read morestaff members making sure we are being helped. I was looking for a particular item I saw online and asked to see if they had this in stock or if it's just online. The store manager Wade helped me and they didn't have it online but he went above and beyond to find another item and price matched it to the online item. Wow, so unexpected. I felt so VIP and it felt great to feel someone being so nice. Then at self checkout, we had some small tape with no bar code and they were like,"don't worry about it"! Again such a small gesture is really nice. Store manager Wade is clearly doing great things at this store and his staff is following. And I'm not saying because I got something this is the reason for the compliment, it's the customer service.

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BrandsMart USA - End table

BrandsMart USA

2.5(539 reviews)
3.2 mi
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Great experience over here at BrandsMart USA. We were initially just browsing with no intention of…read morebuying that day. Jeff helped us out today finding a washing machine set. He was very courteous, knowledgeable and patient. He listened to our needs and concerns while finding us the perfect washer and dryer set for our family. Also the installation and deliveries have all gone smoothly. By far the best service we have ever had anywhere. They have great offers especially around Presidents day. The store is maintained very clean and neat. Plenty of free parking in and around the store. Overall, BrandsMart USa is a reliable place for quality appliances and good value. We will definitely be back again soon. BrandsMart USA is a retailer with an extensive selection of home appliances, electronics, including TVs and computers. Located at 5000 Motors Industrial Way, Atlanta, GA 30360, BrandsMart USA North Atlanta is a beacon of unbeatable deals and top-quality merchandise. Whether upgrading your home theater, revamping your kitchen, or exploring the latest gadgets, BrandsMart USA North Atlanta is your go-to store. Expert Guidance Awaits: Our team of experienced, and professinally trained merchandise specialists are here to assist you. Have questions about appliances or other merchandise? Come on in! We are thrilled to help you find what you need. Lowest Prices, Highest Confidence: Choose with peace of mind: You are getting your favorite brands at the lowest prices. That's the BrandsMart USA Way- quality, affordability and smiles.

We had a great experience at BrandsMart USA, thanks to Tashrifa! She was incredibly helpful…read morethroughout our mattress shopping process and took the time to really understand what we were looking for. Her suggestions were thoughtful, knowledgeable, and not pushy at all, which made the decision easy and stress-free. We were initially just browsing with no intention of buying that day. Because of her guidance, we ended up purchasing a mattress we feel confident and excited about. Highly recommend asking for Tashrifa if you're shopping here, she made the experience excellent!

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BrandsMart USA
BrandsMart USA - End table- glass top

End table- glass top

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Six pieces qualifies for a $1200 rebate

Sewell Appliance - Sewell Appliances

Sewell Appliance

2.4(59 reviews)
3.1 mi

remodeled my kitchen and wanted to go with the best appliances I could afford. I visited the…read moreSubzero showroom in Alpharetta and selected a refrigerator, range and vent hood. The representative there referred me to me to a contact at Sewell Appliances in Sandy Springs to make the purchases. I was shown nothing but patience and kindness until I purchased over 35k in appliances. That's where the exceptional customer service ended. The representative that I worked with never sent the specs for the items I purchased and definitely never pointed out the different nuances that had to be accounted for with the items I purchased. For example the plug for the refrigerator had to be at the top right hand corner of the wall to successfully install. Nevertheless, on the day of delivery, the young men walked in and started pointing out a host of items that had to be corrected before installing. They told me this happens all the time and that I was the third unsuccessful installation for them that day. I'm not surprised when no one has taken the time to detail these items to the consumer. We made the adjustments and rescheduled installation. The second pair of Sewell workers came and installed everything and just packed up and left while I was still in my bedroom. I came out to find that plastic was still covering the entire front of the refrigerator . I turned on the propane range and none of the burners worked so that told me they didn't even see if the appliances were working. I'm thoroughly disappointed and shocked with the subpar customer service receptor this company and will never purchase subzero, wolf or coven products from them again.

Do not buy from this place! They do not stand behind their product!!!!! They sold our builder…read moreFrigidaire appliances but when they malfunctioned they said they don't service that brand!

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Sewell Appliance
Sewell Appliance
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Best Buy - electronics - Updated May 2026

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