I wish I could give them 0. I went there on a Saturday night with my family and every employee on…read morethe 4-6pm shift treated us like trash. The Walmart version of stranger things Steve looking teenager took down our information for phone trade ins. We wanted to figure out T-Mobile's deal for Black Friday. They took down our phone information and the sassy black manager told us to come back in 20 minutes. When we did there was only one customer being served and 3 employees that could have helped us. We waited 20 minutes inside the store while getting ignored. The sassy black manager only talked to us to interrupt us from complaining to the representatives that we were supposed to be helped already stating that his sells man was "taking a lunch break" at 4:30??!?. He talk down to my family and acted like we were being impatient for complaining about waiting to get help for an hour. It got so late at the store that Walmart Steve left and ended his shift before we were able to have questions answered. We asked him what was going on as he was leaving and his manager yelled at us saying that we would be helped at soon as possible. We responded that you promoted us that over an hour ago. Then Walmart Steve said I don't care I'm going home. We only needed information that they could look up on a computer or someone to review trade back policy. The rep Joseph that eventually came out looked like a rejected member of the show impractical jokers. He acted like a used cars salesman, shady and dishonest. We asked about the Black Friday deal and he offered us a deal that was going on months before Black Friday and argued with us that a deal on Black Friday is a BF even though it's always around. Everyone was so nasty at the store that my family was telling me to cancel our T-Mobile plan. I had to convince them to calm down. It's like they lied to us about having sales and made us wait an hour to find out These employees are a pitiful representation of the company. And they should all be fired. I'm taking my business to ATT out of spite. **** all of you that work here

I went in cuz I want to switch my phone to T-Mobile and they're employees so nice and helpful gave…read moreme advice with my benefits and got what I need ! Store is beautiful nice , clean and smell very Good,I'm feeling great with all employees and service I got today. Thank you so much. Nina

Priscilla was awesome!!! I had great customer service at the AT&T in Manteca. She was very…read morepersonable and answered all questions and concerns I had.

I called to ask about phones for my kids for the holidays as I'm talking the manager hung on me and…read moreI called back and told her that was very rude & she said I already answered your question, but since when do managers hang up on customers mid conversation and not ask would you like to buy the phones or is there anything I can help you with? Then I asked for her name and said her name was Stella but I looked up on the website and the store managers name is Ileina. She was very unprofessional

I dropped my phone while I was leaving for work. I needed my phone for a conference call while I…read morewas driving to work. Joe repaired my shattered iPhone6 plus screen in 20 minutes while I waited in the store. Great, fast, reliable service. I definitely will return for any phone or computer issues. Erik Hasal

I am very sad to have to give this establishment a one star, because up until about a year ago,…read morethey were THE place to get your computer work done in the local area. I have been a loyal customer for them since they opened in 2012, and they were awesome... completely professional, stood behind their work, and when they said it would be done by a certain date, by God they were done by that date. But in the past year or so, I've had them work on my computer three times, and all three times I've had fairly large problems with their work. The first time, I needed my Steam account fixed, and after doing God knows what with my computer for a full month, they ended up completely formatting all of my hard drives and starting from scratch because they couldn't figure out what was wrong. But they didn't put anything back as it was, so I had to spend several hours reinstalling and putting everything back the way it was. As well, for some reason, they also undid the overclocking and other special changes needed for my computer. It fixed the problem, but... a full month, and they gave me back a blank computer. Gee... thanks. I could have formatted my hard drives myself, if that was all you were going to do, why did I pay you a couple hundred bucks to type "Format C:"? I wanted it fixed, not delete the entire damn thing! The second time, I asked them to physically clean my computer inside and out, fix some audio issues I was having with the new gear I'd purchased, and give me some estimates on some graphic card upgrades. They didn't clean the computer (I had to wait another hour after they called me to pick it up for them to clean it), the audio issues weren't fixed (I ended up having to hire someone else to do it), and apparently their idea of "estimates" was "Ummm... I don't know, what did you want to buy?" Great customer service there, eh? Now, finally, I just picked up my computer from them for the last time, and this is the final straw. I had to go out of state to Illinois for five days, so I gave my computer to them to overclock and speed up, do whatever they could to make it as efficient and fast as possible, fix an intermittent problem I was having where the computer would pause and freeze up for about 30 seconds or so before fixing itself, and physically clean it. They had five days to do it... I was assured it would take no more than two, so it would be ready when I got back. Well... First of all, they said they couldn't work on my computer while was in Illinois, because I had to bring in the computer's power cord. I've never had to bring in my power cords in the entire time I've been with Manteca Computer Services... in fact, the previous owner specifically requested we didn't. So according to them, they couldn't work on it until I brought in my power cord. What kind of computer shop doesn't have power cords? I've never even heard of that with any computer shop ever... it's the most basic thing to have! So the first five days... worthless. Well, still... they could clean it, right? Nope. I brought them the power cord when I got back from Illinois, and for the next week they had my computer. Never mind that they said it would take two days, they had it for a week. I picked up the computer... it was dirty. I asked if they had cleaned it, and the technician looked at me as if it was the first he'd heard of it. He checked the tag... sure enough, he was supposed to clean it. Well, I didn't have time to wait around for an hour, so I took the computer anyway. He said he couldn't fix the intermittent problem, but he'd overclocked the computer. I got back home, set it all back up, and checked to see if it had been overclocked (I know how to check it, I just don't know how to do it). It hadn't been touched. As well, my first hard drive had originally be partitioned into a C: and D: drive... for some reason, they had deleted the D: drive. Why? There was no reason whatsoever to even touch it, why was it gone? I fired up some programs, including some very graphic-heavy ones... zero difference in how it performed before. So what the hell did they do to my computer during the two weeks they had my computer, other than delete my D: drive which I didn't want them to do? So I take the computer back in, the owner tells me I'm at the front of the line, and they'll fix it immediately. Total lie. I called them two days later for an update, and they hadn't even looked at it yet. The technician had to ask me what was wrong with it... AGAIN! I took the computer back (by this point, I'm done with them), and at least this time it was clean. No overclocking, error still happening, D: drive still deleted. I basically paid them to break my computer. You used to be the best, MCS... get your shit together!

If I could give 6 stars, I would…read more So, I recently bought a Nintendo Switch 2, in which I needed to put a screen protector on it. Me being the person with butterfingers in the family, I have no business trying to do something like this. I had bought a 3rd party tempered glass screen protector from Amazon, and I was weary even with the easy application tray it came with. I found ALX through Yelp. I saw the great reviews, so I decided to give them a call. I spoke with Alex, who asked me a few questions about the screen protector-- and said to bring it in, and they would do it for free. I was shocked to hear "for free", and immediately took them up on it. I was helped by Tommy when I went in, who was super friendly as I explained the screen protector situation. The whole experience took less than 5 minutes. The screen protector was on-- and it looked perfect. HUGE sigh of relief. He said that if anything happened to the screen protector, I could bring in the 2nd screen protector it came with and they would reapply it again. I will absolutely come back for any other repair needs with my devices! Amazing job, Alex and Tommy!

I was referred to this place by a friend and they took care of two devices for my husband and I…read more Reasonable pricing and fast service. Will be back

I was desperate to find a business that could fix my phone.. it was turning off, even after stating…read moreit was 100% charged. I called this company and after explaining my situation with my phone, AJ recommended I get a new battery. He ordered it and kept me informed as to when it was arriving. Once arrived, he notified me and once I got to the shop, he installed it within minutes. He was friendly, competent and knowledgeable. I wasn't sure you could replace batteries in phones anymore. I saved alot of money not having to purchase a new phone.! AJ is a true asset to his company!

Got quoted $150 to fix HDMI port on PS5 and agreed. Said they'd have done same day. Never called to…read moreinform us that they wouldn't have it done so I called next day. Said they'd have it done "Today" and it's currently a couple hours from closing time and I've called twice for an update and each time my call goes to voicemail so they're ignoring my calls. Not happy with my experience so far. Trash customer service

The owner is usually on sight. He and his staff go out of their way to help you find what your…read morelooking. They won't try to just sell you anything if the gadget isn't right for you they will be honest. If there is something you want they will try to get it. They are informative, honest and fairly priced. Not only that but they are not greedy if your maybe a few dollars short, they will give a discount to help. I keep going back because I know they are fair.

This store has the best service very friendly, great atmosphere, a LOT of tech, and a great place…read moreto sell your gadgets and tech you don't need/want for store credit which is what I go for and outside money (not in store credit) I drive from Stockton just to go here! Great place!

Monte was very helpful and kind during the transfer and upgrade process, and brought up a good deal…read moreon fiber wifi for Verizon in home :)

Understaffed and slow. It took an hour just to pick up an order. I would have been better off going…read moreto the Apple Store.