Service goes out constantly. 8/21 I lost 3 hours of work due to Service outage and as I write…read morethis, theres again NO SERVICE. 8/21 I also asked customer service to send me an email about outage to submit to my boss. Crickets. My boss surely can't believe someone misses work from internet outage THIS MUCH. Im so tired of constantly having NO INTERNET what do have this service for?? Seems when they "monitor " service it will work. Then the second that I update my review the service goes right back to crappy unreliable constantly not working junk. Im over it. I removed my credit cards from billing.

No service again. And not just an hour. It's been all day, again with no internet. I'm done…read more Unreliable. Charges high prices like high quality Comcast but can't deliver product that's reliable. I've lost internet service more with Matrix in less than 1 year, then I ever did with Comcast in 7 years! No joke! Get Starlink if you want internet when you need it!

Scott provided a wealth of information to take care of our antenna issue. He provided the part…read morenumbers needed to get us back up.

I needed someone to install a Starlink internet antenna for me. Scott did a fantastic job mounting…read morethe antenna and running the wire through my attic into the closet where the router connection is made. He is methodical and thorough in his approach to the project. I am extremely satisfied with his service and his fee. As difficult as it is to find someone to install Starlink, do not hesitate to use Scott!

My mother passed away at 95 years old and has had the same telephone number since they gave out…read moreseven digit numbers. She had auto pay on her checking account when she passed away. Her accounts were locked, so the check was returned. No contact from frontier and they have my number as I have been paying the bill for the last several years. I received the bill in the mail and when I contacted them, they said they had turned us into collections and disconnected her phone line for lack of payment. She passed away September 12 and this is November 13. This is how they treat long-term customers they should be ashamed of themselves! They even charged me a $25 return check fee!! I told him good luck with collecting I will not pay a collection agency.

Do not go with frontier poor salesman customer relations. They say one thing then do just the…read moreopposite

This company Mega Bay was very helpful, efficient, knowledgeable,…read moreAnd fast service. We needed our internet hooked up asap and they were very efficient. Within one day they sent out the needed equipment for Internet hook-up! Thank you to Chris the representative who helped me understand how to proceed with the Internet Service. :)

From the owner: We are a Northern Central valley based telecommunications company that specializes in finding the…read morebest rates for our clients.

We went in because of a text message I received about a phone discount which was too good to be…read moretrue. So I went in to confirm and sure enough I got a crazy discount on an iPhone !! Can't say how happy i am

Donna and Mariela really know how to take care of you ! I purchased my phone at another location…read moreand forgot to get my stuff transferred. They helped me with a smile and didn't give me a hard time.

We are finding that after years and years of golden service with this company they have left us for…read morea whole week without any service, routers that are not set up, then they give us lip service about call backs and technicians who don't actually turn up and they will not come and fix their own mistakes! They have cost us every single day this week!

Several weeks ago I was called on to establish connectivity for a festival out at Woodward…read moreReservoir.. after a bit of recon I discovered one of Fire2Wire's towers in the area and gave them a call. Dealing with this project on top of my day job and school was moderately stressful, but after talking with Bill and getting the greenlight from production, he worked with me to get their equipment installed on my mast ahead of the show. I didn't leave much to do for their installers, but they were quite knowledgeable and as I work in the same industry it was nice to chat a bit while they got everything ready. After I finished configuring my network traffic priorities for the different levels of staff, everything went smoothly throughout the weekend. I will definitely be working with Fire2Wire again in the future!

Let me cut through the red tape! This business and their customer service is absolutely superb…read moreacross the board. I will tell you that Temo was very, very patient and understanding in all the questions and inquiries we had, and he answered ALL. This job and service was very important to us so we wanted to get it right. Thank you Temo. As far as the installation and the service we now receive, I want to laud and praise Mitchell for his great skills, attitude and just simply ensuring that the "customer is truly happy" with their install and service they get. He is very knowledgeable in his profession and truly takes pride in all that he does. I absolutely without a doubt will call on Mitchell again for future service and will also recommend not only him, but also Satellite Daddy to all my family and friends, etc. I welcome ALL of you to get with Satellite Daddy for all your service needs, I know that they will not let you down and also their prices as well are very reasonable - give them your business because they really do care about their customers. Thanks again to both Temo and Mitchell.

These guys are awesome! The customer service here is the best I have ever had! They will get you…read moreexactly what you need. Dish, Comcast / Xfinity. They can hook you up with your TV, Comcast high speed internet, and even home automation and security. It's quick and easy just give them a call. Authorized dealer for Comcast (Xfinity) , Dish, and many more. They do it all!!!! They will help you with all of your needs!

They take DAYS to repair an issue! Then give you the run around when trying to get in contact with…read morea supervisor. Then I was cut off after she told me to wait for her to find me a reference number. Which I never got! I was furious. Her name is Glaiza and the employee was Joey.

Worst customer service experience. Occasionally you get an experienced professional but they have…read morethem working at the cancellations end so that they can problem solve. The trick is to have them in the front end so you don't need to get to that point, it's like one hand doesn't know what the other hand is doing. Terrible business model. A complete sh- show