If you have a AAA membership, do yourself a favor and utilize their DMV services! I highly suggest making an appointment to minimize wait time. Come prepared with all documents including your AAA membership card. We were able to do a title transfer easily and seamlessly. We received the new title within a week. Service was friendly and I also found out that they offer free passport photos! read more

From entering till leaving Manteca AAA has it covered. Ask a question get an answer. No question is ignored because it's tough to answer. The receptionist listened as I rephrased then reposed my question. He briefly left his station to find the answer. This wasn't trivial just because it had to do with the bulk transfer of vehicles. Not something done everyday except by car dealers. read more

I have been a AAA member for longer than most people have been alive. I used their towing service and dead battery jump multiple times. Now I have a Halo for when I do stupid battery stuff. Given all of that, prolly the best service here has to do with the DMV window. Seriously, who wants to go to the DMV????? Not me unless I have to!!!! It's awesome to walk in and pay and get tags on the spot instead of via the mail where they miraculously never make in my mailbox. Thinking postal employees always have current tags. Just asking, not accusing. Recently I have been trying to register an old utility trailer I found at the ranch I used to run under a broken down cottonwood tree after my mom passed away and my brother and sister inherited the place. It hadn't been on the DMV roles for over 25 years. I also had to get off thr title on a 1970ish VW van I realized I was still on with my now adult daughter. I don't need that liability on my resume!!! After getting all kinds of wrong advice from DMV and other AAA offices on both these issues I ended up in Manteca mostly because it was closest to where my daughter could meet. Lucky for me because I/we ended up with Theresa to to help us out. Since my daughter had misplaced the title to the van, it was not completely straightforward, and the fact that both of my parents had passed away, the trailer issue was a crooked path to say the least. Theresa straightened this out quickly and easily when no one else could. Apparently Theresa has been there for 36 years and I hope she stays there at least as long as I am in the country dealing with the notorious, diabolical DMV. 5 stars all the way read more

I've been to this AAA about 3 times so far. Every time has been for DMV purposes. Every time, I've came in the morning and the wait was less than 10 minutes. Every employee that I've came into contact with has been courteous, informative, and helpful. I love how the employees always try their best to help me out and figure out how I can pay for services without drowning in fees. The location is nice, clean, and is very kept up. I would come again and again. Note: For other services, I cannot review them yet. read more

AAA Manteca Branch - Auto Insurance Near Me - Manteca, California

Angeles was absolutely amazing , I was on my 30 min lunch break and I was in desperate need of insurance she helped me with everything in less than 30 mins , she was very kind and her energy was excellent . I will 1000% be going back for her help with anything else I will need in the future read more

These people here are amazing! They went above and beyond to help me. They were nice, friendly and helped me right away. Thank you so much!

After more than 30 years with AAA auto insurance while living in the Bay Area, I moved to Manteca in 2018 and switched to Allstate for my homeowners insurance because my wife had a great relationship with a local Allstate agent. Fast forward to 2025, I saw a Senate hearing revealing that Allstate had pressured adjusters to lowball claims after disasters. That was alarming--especially knowing I could be in the same boat if something ever happened to my home. On top of that, our auto insurance rates with Allstate kept climbing, so we switched back to AAA for auto. Naturally, it made sense to shop around for homeowners insurance too. I dropped by the local AAA office and got a quote--it was significantly cheaper than Allstate for the same coverage. Best of all, I had the pleasure of working with Angeles Palacios, who made the entire process incredibly easy and efficient. I was on a tight schedule between work meetings, and she had me signed up and out the door in under 20 minutes. She made sure the new policy continued through my escrow account, answered all my questions, and brought a friendly, relatable energy that made me feel like more than just another customer. This experience reminded me why I trusted AAA for decades--and why I won't be going back to Allstate. Thank you, Angeles and AAA, for making me feel confident, respected, and well taken care of. Looking forward to many more years with AAA! read more

I visited this location today with my wife to take care of some DMV-related work. We waited patiently in line for about 15 minutes. When we were finally called up, the representative refused to assist us simply because the AAA membership is under my wife's name and not mine. We explained that we've both been under the same AAA insurance since 2010, and that she is my wife. Despite this, the staff member insisted that I would need to pay an additional $14 to open a separate membership just to be helped. She showed zero flexibility or understanding, and instead of assisting us, told us to "go to the DMV" and even suggested we cancel our AAA insurance if we weren't happy. This experience was extremely disappointing. We've been loyal customers for years, and this is not the level of service we expect. We're now seriously considering canceling our AAA membership altogether. 0 stars if that were possible. read more

Went into the AAA branch in Manteca, Cheryl Gomez, made changes to my policy without my permission and couldn't reverse it back. And the manager (middle age white guy) was not helping at all either. I was very upset and now my rates went up, and they can't reverse it. I hope AAA sees this and does something about it. Mostly likely, I will be changing to a different insurance company. read more

I am extremely happy with the help I received from Cage at AAA Membership department. Cage truly went above and beyond world class service when he took my call on this holiday, Monday January 20, 2025. Although AAA was closed due to the holiday, Cage was able & more than willing to help me in every department I asked about. Cage is the reason I've been with AAA for 27 years. His knowledge, patience & kindness really helped me navigate through this large company. Cage is the man to speak with, impressively professional and helpful, he met my every need & eased my mind... Cage is pricele$$ read more

Love AAA and the services they provide, just wish Apps were up to date and showing when they were open/closed.

The homeowner's insurance bears NO resemblance to the automobile insurance company. I will regret having aaa homeowner's insurance the rest of my life. After decades of paying my premiums, on two houses, I experienced a loss. The clowns with aaa provided zero guidance or assistance. They were petty and very unprofessional in dealing with me. Apparently they don't have any agents in California; I was dealing with representatives based in Nevada, Oklahoma and Arkansas! I don't think they should be selling homeowner's insurance in California. read more

Worst service ever. Value of customers at this location does not meet AAA's customer service in other locations. They will waste your time and give you inexperience customer service. Because of this location I wanted to switch back to Gieco. DMV service here makes the DMV manteca and other DMV's better. 1# desk lady here offers no help, lies blankly to waste your time and is pure laziness. This place is racist so take your business elsewhere where. AAA please training the whole staff here with more empathy and experience at what they do. They clearly are not getting paid enough or trained to be in the customer service field to keep treating people inhumane. read more

Actually the 1 star is for AAA corporate because they have not reopened or found a new building to open in Stockton. If it happened in Stockton, they could close Manteca office too. read more

Yesterday I called for AAA to come help me with my car, the ETA was 1 hour away and I messaged the guy multiple times wondering where he was and got no answer. 2 hours go by with no response still, so I called them again and said I want to cancel my membership and they got the tow truck to me within 10 minutes. This is ridiculous. I shouldn't have to say that I'm canceling my membership to get service. This is also currently happening today as well. The guy who came by to supposedly fix my tire only added air regardless of me saying that my tire needed to have the spare tire put on. I told him the tire doesn't hold air and he didn't listen. Didn't fix my tire at all. The time frame is happening again. Told 45 minutes, and it's been over 1 hour and 15 minutes with no response or no show still. This is ridiculous. I am canceling membership after these 2 AAA fails read more

After losing my mom last year, my car's registration and smog requirements completely fell through the cracks. It wasn't until I realized my registration would've been due in March and I saw nothing from DMV, that I remembered I never completed last year's smog. After getting some very expensive work done at the dealership, I drove to a local smog shop who informed me it wouldn't pass because the battery had been reset too soon. I needed to run my car for longer. After grabbing lunch, I had an instinct to go to AAA. I didn't even eat my lunch. I walked in to a very clean and professional office. I signed in, realized I left my DMV paperwork in the car, went back to get it, walked back in and sat down. A gentleman named Lance called my name within two minutes. I briefly explained my situation, and Lance got to work. He explained I would just need to pay the registration fees for this year and I could get my smog later. No problem! Before I knew it, he was asking a coworker how to reverse penalties on my registration! That alone was amazing and I'm so grateful that he did that without me even knowing of the fees or asking. I paid and everything got tied up quickly. Lance was giving me last minute tips and pointers, then took the time to make a joke that made me authentically laugh and smile. What awesome service with a sweet, professional smile! I'm so glad I renewed my AAA membership! read more

Fast and polite. Easy in and out service Much better than going to DMV for registration and o don't have to wait for my tags to come in the mail read more

Fire the asian lady that works in the dmv department. Lazy and does not want to help.. or solve dmv issue.. Will send u out to dmv instead.. this issue is not just me has happened to my friends and family with aaa membership.. why would we need to go into aaa for your employess to just tell us they can't help and just go to the dmv.. I cancel my Aaa membership and policy that I have over 15 years.. screw ya aaa your customer service tanked big time.. it use to be "Aaa and on you go".. its now "AAA, and now you're screwed".. and shall I say your policy inflated so high I'm saving 1k a year with progressive. Bye read more

This is a great place if you like to pay hundreds of dollars a month for absolutely nothing. If you don't have their dumb little plastic card with your name printed on it then you don't mean shit as a customer regardless of how many years you've been throwing money at them. read more

Pretty quick service at this location. I'm usually in and out within 10 minutes paying car registration

By far the worst AAA location I have ever been to. I have been here 4 times. Every single time I come here I am turned away for a ridiculous reason! It's 5:32 as I'm writing this. They close at 6 and I could not get a title transfer done. Dublin location took me in with 4 minutes left of their work time. This is by far the worst location!!! Save your time and just go to DMV!!! read more

Their Notary service is horrible. AAA offers free or discounted notary service for members. I went to the branch and even though there was no other customers, the notary guy, Angel, said we needed to call to make an appointment. So we stood outside and called...209-824-6108 and he just stared at us and didn't answer the phone. So I left a message and asked if we can schedule an appointment. Then walked up to him and asked if we can schedule an appointment. He said leave a message. A week later and still no return call. What a joke? BUT...I was able to walk in to get my DMV registration done in 5 minutes. read more

I love this place and its employees! I've been here several times over the past few years and cannot find a single flaw in the way they operate. Customer service is great,people are very friendly. I will never go to a dmv again!! read more

Went for passport application services offered to members. They upcharged on top of my membership and NONE of the documents they helped fill out were accepted by the passport office. They were very specific that it was unrefubdable. The passport office (not disclosing where so AAA can't sue them) said that this always happens with AAA and people always have to start over. Big ripoff, very dishonest at this office. Will not renew membership, they quoted me literally 4 times the amount another agent sold me auto insurance for, I haven't needed towing in years but it's fair to assume that has gone downhill as well. Other auto insurance agents offer roadside coverage for less. Also face it, the AAA discounts aren't worth it, you can easily find better discounts online these days without paying for a membership. read more

I came to this branch for the first time about a month ago. Looks like they have all their procedures in order, in terms of social distancing and sanitizing. I noticed that every client that got up, the agent would come out of their booth and sanitize the chair. Very professional and very comforting knowing that they take this very seriously. As for the experience, it was absolutely a pleasant one. I came in to renew my registration and let me tell you, that process was so quick and painless. I don't think I ever want to go to the DMV ever again. I swiped my card to pay my fees and BAM, they printed out my registration and my STICKER RIGHT THEN!! That's pretty much worth the membership alone. I was in and out so quickly. The place was clean, the staff was friendly and serious about sanitation. Two thumbs up for this branch. Thank you read more

I bought a new car and went there to get title transfered to my name. The seller had accidentally put a different date on it so he crossed it off and rewrote it. The lady I dealt with, wish I knew her name looked agitated from the start and said that the date is an issue and kept saying there are two many mistakes on the bill of sale. On the Registration it self it had the correct date and I had only got the car one day before so she asked me to drive back 2 hours to San Mateo and get a new bill of sale. I instead drove to the Modesto branch who took care of it right away without any issues. Manteca branch is 5 mins from my house but they made me drive 30 minutes to get it done for absolutely no reason. Never going back there again. read more

It's really an insurance company that's useless, 4 months ago one of his insureds crashed my car, and the adjuster named Cristian has been calling him for months and he never answers, I leave them voicemails and he doesn't answer either, it's really a bad insurance company that is not responsible for anything, it's not recommended at all read more

I have been with AAA for 30 years now. I have had nothing but positive outcomes when dealing with Randy Atencio. He responds to phone calls and emails very rapidly and has always solved my issues. Thank you Randy! read more

Just cancelled my AAA after 28 years of membership. When I needed them most, they let me down and I was a gold member. I can't imagine how they treat others. My car is still 65 miles away and somehow I need to figure it out. At least I have an extra $100 to do it with now that I've cancelled my membership. BTW, Since there isn't any national AAA I can relate to, I'm picking on this one. Maybe the owners of this store can forward the complaint. And for the record, I've adopted the AAA staff attitude...I don't care if they do or not. Done. read more

Super appreciative of this branch and the people who work here. Very modern location with friendly staff. DMV services rock!

As a Gen Z customer, signing up for insurance seems stressful and confusing too me. But the team at AAA in Manteca made it fast and easy for me to understand. I received a great quote and walked out with insurance to my new vehicle within minutes. Special Shout-out to Angeles for being patient with me. She answered all of my questions with ease. I plan to be a customer for years to come. read more

I love paying for tags here. Wish they're still open saturdays Their DMV hours stop at 5:30. FYI

Angel helped me out today when I walked in to pay my insurance and let me tell you, he's an angel sent from heaven lol. I def recommend going to him if possible. Thank you so much angel, I truly appreciate all your help! read more

Multiple times I have had the dispatchers put the wrong address down for my location when trying to get towed. How hard is it to get the correct location??? In California, triple AAA membership is not cheap. Would not recommend this company if you are shopping around. read more

Wonderful,friendly branch. Brand new office with great coffee bar. My Agent, Randy Atencio is the best. He explains insurance issues so well I understand what is going on. He goes out of his way to help me. He has helped me with over 15 years with my car and home insurance. Great job,.Randy! read more

I called to get information and possibly switch my auto insurance. I spoke with Matt and he was helpful, informative and kind. I learned about the many benefits of having a membership and insurance through AAA. I felt comfortable and excited to switch over. Overall a great experience! read more