Terrence is phenomenal!! My husband does regular maintenance to our cars, but ran into issues replacing my spark plugs. My husband gave a quick explanation of what he did and Terrence was quick to orient himself with our make/model. He suggested against buying another part, but we did buy a fuse checker at his recommendation. Terrence even should husband how to use it when the store wasn't busy and offered to have us call the store if he ran into more issues! I can't write a more glowing review. Thanks! read more

went here customer service was great thanks to Chris and Julie . had to get lights and wipers installed they were life savers.

Went in to get a new battery for my car. First I went to AutoZone and the man there wasn't familiar with changing my battery for me. So I came here and the representative changed my battery for me even though it was a little difficult. Very nice man and was extremely intuitive. Thanks for the speedy and professional service! read more

The woman's staff in there definitely knows wassup I was helped so fast with a issue I had in my last transaction I think the women who helped is Maria she speaks Spanish too she handle me so well 10/10 read more

O'Reilly Auto Parts - Me buying parts - Auto Parts & Supplies Near Me - Manteca, California

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These people are great. They might not look like they love what they do, but they are informative and passionate about their job. The staff is super helpful. I've dealt with pretty much everyone there and they have no problem "dumbing" things down so we can understand lol Thank you guys for all your hard work read more

Chris and rob were VERY helpful was able to help me fix my car headlights right away, super nice and quick!

Linda, is the best, great customer service, so helpful . Helped me with my wipers. Thank you! Linda

I have been going to O'Reilly's my whole car life LOL and they've always been so helpful and as of a year ago I injured myself so I can't physically carry all the stuff I buy anymore, and today Linda offered her help all the way to my car and I super appreciate it. She helped me get my oil and the filter and everything I needed and offered me a cart because I have an injured shoulder and that's the kind of customer service that I appreciate so much read more

Our rental car was going crazy, but Christopher saved our trip. Highly recommend this place. Give this man a promotion. read more

O'Reilly Auto Parts - Christopher our superhero - Auto Parts & Supplies Near Me - Manteca, California

I was in O'Reilly's the other day for new wiper blades and needed a new tail light. I've never had to replace those before and didn't know what I was doing. James who works there helped me out to find the right parts and even came out to my car to put them on for me! He was awesome! read more

I want to personally thank all of the employees at this store location who helped me yesterday. My family and I drove from Northern California to UCLA for a softball camp and the serpentine belt on our vehicle was damaged. All locations were out of this part but the workers at this store location helped get the part delivered to this store location. We were able to get the belt swapped out and made it home safely. Thank you for caring and delivering the best possible customer service during this stressful time! I would give 10 stars for this rating if I could! Thank you ! read more

My car was overheating and I came in looking for coolant. Christopher was really helpful and informative and even looked at my car for me to see what the problem was. He was kind and really informative. Excellent customer service!! read more

I went to O'Reillys to purchase bulbs for my headlights, and offered to pay extra to have them install them for me. Christopher was the man who helped me and he would not take my money. He came out in the horrible, rainy, windy weather, and changed them for me And just that service alone will have me going back there whenever I need parts for my car read more

For ALL you senior gals (and guys) out there who dont know much about cars and the mere thought of entering a parts store frightens you...go to OReillys in Manteca and ask for Christopher. I dreaded going in there but also dreaded going to the Nissan dealership because I knew they would gouge me. I took a chance and figured I would stop at OReillys first and if all else failed, i would suck it up and head to Modesto. Fortunately, this nice young man not only walked me through what was wrong with my front license plate bracket...he removed it and installed the required bolts---sending me on my way with a smile. Instead of $100 plus at Nissan, I spent $10 at O'Reillys and had the pleasure of receiving good old fashioned customer service (its been quite a while since I have seen this type of service). O'Reillys has won me over thanks to their attention to service. Not only a job well done, but a great display of good human kindness! read more

I was looking for a special screw for my coilovers. Lauren asked what it's for and I gave them the make and model of my car. Since the coilovers were not OEM, the correct screw did not show up in the system. Lauren looked beyond that and researched a part that may work. Sure enough, she was able to find a small wheel stud that matched my sample. They did not have it on stock but was able to locate some from another store. She had them transferred over the next day and my problem was solved. That service exceeded my expectations. Very pleased with the service received! read more

I went in there because my car needed a start this morning. I spoke to Laura and she said my battery was still under warranty. David installed my new battery quickly and efficiently. I was very happy i didn't have to buy another battery. They stand behind their warranties and I love the fact that they will install the battery for you. A+, thank you!! read more

So I came into the store needing to fix my head and tail lights. I had a gentleman by the name of Joseph help me get everything I needed to fix my lights very nice young man very helpful. All around the customer service was great, there was a man by the name of Raul and a young lady by the name of Lauren that were super nice and very helpful. I would've given this review five stars that was until an older gentleman by the name of James that was very rude and disrespectful all because I asked for help that the other guy Joseph needed. He proceeded to throw a dry paper towel at me cause I asked to use something to clean of my headlight. So I said never mind can you send someone out to help the gentleman that's fixing my car and he never told anyone I had to come back in and that's when Lauren came to help. With that being said this is a very friendly establishment with good customer service that can help with all your needs except that one gentleman James read more

I went in to the store on Yosemite to have my check engine light looked at and the manager said it was just a gas cap. Fixed my probalem right away,alot better now with a new store manager, great service here. read more

Horrible... Horrible customer service! Purchased air filter. Returned with air filter for refund and forgot debit card. Rep stated that they rang it up as credit card. No refund without original card. I informed sales rep I used a debit card and asked if they could use my "pay by phone app" for refund. He said no. I asked to speak to store manager just as he passed holding his lunch. I asked to speak with him for a moment. Sales rep went back and asked for manager to speak with me. Manager refused to take a moment and speak with me. Returned with debit card for refund and asked for Aaron the manager. He was rude and condescending stating "if you want to talk to me, come down to the end of the counter" I asked why he wouldn't acknowledge me while attempting to obtain a refund. He replied "Look, that's the policy in black and white!" " I was eating my lunch!" Went to Auto Zone down the street and told my story. They gave me a hat and T shirt for sharing story. Don't shop here. read more

Thank you Tanya for taking care of my needs and for making it easy to come in and out. I even was able to return a part that I didn't need which was very awesome, quick service thank you very much. read more

I went here today to look for a tool. The young lady kinda helped at first then pointed to were the tool might be. Then she disappeared. Not a single person has any idea what I was looking for. So I had to call the location I normally shop at to get the info from them. But unfortunately they were very busy. Strike 2 for this location. read more

My favorite car part store. I prefer this oreilly over the other one on lathrop road. Have purchased alternators, tools, oil and spark plugs over here. Gil has always been cool. read more

Lauren has always been a great help with our trucks. She has always made sure she gives me facts or looks for a resolution. I've never had to bring a part back that SHE has ordered for me. A different employee had ordered the wrong air filter for my husband's truck and she fixed the issue; when we got the correct one, it looked like someone returned it used so Lauren ordered him a brand new one. read more

I prefer this place over Auto Zone in Manteca. This place just seems to be much more nicer and more helpful that the auto zone down the street on main street in manteca. I never get disappointed when I go here or expect anything less than great service. I had to go return some items here and they helped me really fast without any hassles, unlike auto zone. i'm not hatin auto zone, just sayin. ok maybe im hatin just a little :] read more

I usually always go to AutoZone, but they did not have the steering pump I needed, so I tried O'Reillys. They had it, for a great price, and Kristen was so nice and friendly! I'll be back here for sure.. read more

Usually cheaper than autozone. Quick friendly staff too.

Worst service ever i went in today looking for a socket or tool to take off a bearing nut and when i was handed the tool i asked how to used it and the lady said "oh youre woeking on your car and you dont know what youre doing"? If i could give it zero stars i would read more

Nice staff but, asked for a part and gave it to me in the wrong packaging with a part that was for a later model so when it didn't fit and i went back for a replacement, no one could help me for at least 40 minutes. Time spent in orielly that day for a 5 minute job....about 2 hours. read more

One star because I have to click on one to proceed otherwise I would not given her any stars. This review is only for the assistant manager Rose who has absolutely no manners and is rude to her customers and her employees. I'm sorry that her employees have to deal with someone like her. I was in for a small purchase and interacted with her and 2 other employees and the there employees I have no complaint they were very helpful. Rose should not be in management not customer service!!! read more

I purchased parts to change oil for my 2 cars.......d following week i tried bringing back 2 gallon of recycled oil and was treated horribly......their excuse was their tank was full, then they suggested i take it to Autozone, even when i told them i bought them from d same store......all i got was lazy attitude from the 3 night employees. I would prefer them to tell their customer to go to Autozone from the beginning instead of being rude at the end. read more

its the old kragens but not the same store...price is up and parts are down. was going on ...auto zone roks

I called to get a price on a catalytic converter for my car. Randy answered the phone. When I requested the information,I was not sure he heard because there was no reply. So I said Hello and he replied, " I am looking it up". I did not know whether my car was a 3.0 or 3.6 engine but was looking it up. I told him it was a CXL and he told me that it was a 3.0. I asked him another question and once again no response. I said, "Sir are you there?" He angrily said I am looking it up. I said,"Do you think you could acknowledge me so I know you heard me?" He said" I am helping you best as I can". And then hung up on me. I called back, he answered. I asked for someone that has better phone etiquette and was hung up on again. read more

Wow! is an understatement for O'reilly and the wonderful people who work there. You guys are wonderful!! I had taken my car to the dealership over the weekend to have the oil changed and my battery checked. My car was not sounding right when I started it. Dealership sent me home, charging me $39 to clean my very corroded cables. Said nothing was wrong with my battery. I noticed the very next day it started the same way. Ugh! I am an old lady, limited funds--moved here 6 years ago and I have few friends to come help. I have good car insurance but I didn't think I would have to be towed--after all this is probably just a battery issue. I decided to stop at a couple of car part stores and get the battery tested--even though the almighty dealership said it was fine I had a gut feeling it wasn't. Both car part places tested the battery with the same result. I have a bad battery. BUT O'reilly's told me to come in and they would put it in for me!!! Come to find out the clamps were totally corroded and after a lot of hard work by some great guys--Kenneth, Marcos, and Hunter (and another really nice fella I can't remember his name), they replaced the clamps, replaced my battery and got me on my way. WAY TO GO GUYS!! You are my heroes!! read more

I've run into situations where O'Reilly is much better with customer service and prices and overall experience over autozone or other parts stores. But this one is TERRIBLE. I have called a few times in the last month for various parts and am put on hold for 7-10 minutes to allow the employee to "switch phones real quick". One time the Employee made fun of me not being able to think of the part name, only a description. Mimicking me over the phone. I wouldn't deal with that so i went to Autozone who happened to be cheaper and had 100% better experience, for a Manteca store and for that part. read more

This is my first time here at O Reilly I was amaze when Jenni help me all the way to all my parts for my SUV she recommend me the best brand and gave me a good discount with help of her assistant manager. Manteca branch is the best Auto parts I will recommend to everyone . read more

Been going here for the last few years for all my auto parts. Most of the time satisfied. Store is clean and staff is helpful. Only problem is they don't do refunds on electrical components which makes sense. Other than that the place is good. read more

been here got parts , oil, and misc stuff. nice staff and helpful will return in the event I need to.