Wonderful assistance today. Had an indicator light clearly showing a turn signal bulb was out…read more(dealership wanted to charge me to determine what that light meant, come on!) O'Reilly rep took a look and determined existing bulb had simply knocked loose. I greatly appreciate the honesty and professionalism the O'Reilly rep showed me to resolve my car's issue. Thank you!!

This worst experience I ever had. The employees here don't have any critical thinking skills when…read moreit comes to changing a battery. They don't seem like they have any educational or common sense when it comes to cars. If there is more than one screw to remove, they have to Google to see how to remove them. Monkeys could provide better service than them.

I returned after a good experience 4 years ago with my last truck. They really did a great job with…read morethe Line-X premium spray on bedliner on my 2023 F-350 Super Duty. They made sure to take out all the bolts & tie downs before spraying, and they also kept the fifth wheel/gooseneck hitch free of any spray. They did mention the bedliner on the tailgate may affect the auto tailgate release/close function on new Ford Super Duties, but in my experience so far no issues. I paid $804 including sales tax + 3% credit card fee for Line-X premium for a short bed (6.75") Super Duty.

I called around looking for a place to replace the sliding tonneau cover on a 2019 Nissan Frontier…read moretruck. I was looking for a replacement for a friend Dave, who is 89 years old. I found these guys and got a reasonable quote. We worked around my friend's doctor appointments and drove from Brentwood to Tracy one morning. We arrived, hobbled in, (I was on crutches from a foot problem, he on his walker) and were immediately treated like royalty. The took the keys and whisked the truck away. We wandered around looking and asking questions about a variety of products they carried and before we knew it they were handing back the keys, we paid for it and went outside to see how the new cover worked. It looked great and operated fine. They even removed and disposed of the old tonneau cover for free. A great place to do business!

This review is for VIXAY! I went in to buy a battery and did not know they offer free battery…read morechange if you bought it from their store. My mechanic was away for a whole week and as a woman, I have no idea how to do this. I was chatting with VIXAY on battery and wipers recommedations and told him my situation. He offered to changed both the battery and wipers for me. I can not thank him enough! Thanks VIXAY for being so kind and helpful! :)

2-1-2024...1p.m. This experience & 5 star kudos goes to…read moreIsaac for excellent customer service. The reason for my visit to the Tracy Auto Zone was to replace an alternator that was under warranty I had purchased from a Auto Zone in Oakland a couple of years ago...(always purchase lifetime parts it's worth it) . This transaction went smooth...unfortunately the new alternator was a dud, left me stranded and drained my battery. after it was installed. The car was towed 40 miles back to the shop. My mechanic de-installed the dud alternator & battery then I called Issac...yeah I was heated but Issac took care of everything...Replaced the battery which wasn't under warranty, got me a new alternator and covered the reinstalling cost to my mechanic...Much props to Issac thankx man...

Open late and two hard working helpful guys working there. Store was clean and bright and parking…read morewas easy. Open late all the way till 9pm. Not only that but the guys working there don't close 5 or 10 minutes early as I've encountered elsewhere. I like that - and although I understand the temptation to close a bit early I'm used to the high customer service from Trader Joes - there the rule is as long as your there before closing time - even just half a minute - they let you in... they have the same policy here due to the strong work ethic from the two behind the counter. They run right through the finish line. Store was clean and bright and nothing out of place. Very impressive. Its evident that the workers here wear many hats and preform a variety of tasks to achieve efficiency. One thing I always keep in mind is how restaurants operate. I can't stand some waitress just hanging around killing time when things are not tidy. I like the slogan 'if you've got time to lean, you've got time to clean.' Some of the cars I have are getting difficult to get parts for. Often special order is necessary - and the willingness to check and order close to closing time was noticed. In a strip mall with Harbor Freight nearby. The old Star casino location was across the street. Lots of parking.

we had bad experience with Ruben, my husband went to buy a filter and he wanted to know which one…read moreis the better Or the difference. this guy said " I don't know you are the one the want the filter not me. "I think This Is Not Good answer For Good Customer Service.

I had a really good experience here in the past, which is why I decided to come back when I needed…read morean oil plug for my 1963 Cadillac. I was told the part would need to be ordered and should arrive within three days. Since it was Friday, I reached out to check on it and was told it wouldn't be in until Monday. I followed up again, only to be told that it still hadn't arrived. At that point, I finally gave up. What was most disappointing was that I never received a call or any communication from the business to let me know about the delay. I ended up going to O'Reilly Auto Parts, and they had the part available within a day and actually called me to let me know it was ready. I really wish things had been different because I genuinely thought this was a good place based on my previous experience. Unfortunately, the customer service this time left a lot to be desired, and because of that experience, I can no longer recommend this place.

Been going he for years since I moved to the area OG…read moreworkers are cool .. great prices than most places in Tracy

My husband brought our truck here to have it leveled. The work was great and done on time/as…read moreexpected. We also received great customer service from Aaron who was very nice/polite and even helped with transport.

Do you like getting ripped off? Do you like one of the "owners" or "employees" or whatever texting…read moreyou and telling you the other "owner" or "employee" is ripping you off? Then you've come to the right place. Paid $100 to have aftermarket suspension looked at then got a $4900 quote to have pretty much everything replaced. That's after having to call the shop several times over several weeks to actually give me a quote. Their excuse, we don't want to work with warranty companies. Ok? Well can I get a quote so I MAYBE will pay you myself? Then got lots of excuses why estimate was not done. Then got estimate. Then shit my pants at getting quoted almost 5 grand. Then got text message from aforementioned party telling us we were being ripped off by other aforementioned party with the quote. Damn. All I wanted was to get shocks rebuilt. And all I got was gearhead drama. Stay away! I have my vehicle set up to go to Deetz Off Road. Save yourself the hassle, and make an appointment there. Mostly irritated that I had to make a Yelp account to let the world know to stay away from this mess.

Great Friendly Service and Open on Sundays. I needed for Ford F250, b/c my truck wouldn't start…read more Tried 2 other parts stores, both not open Sunday morning and then found this place on Yelp. Good price and helpful friendly guys behind the counter - they said it's a family business with 30 year history. This is now my go to auto parts store in Tracy.

Exceptional, professional, courteous, effecient, would highly recommend, was on schedule and kept…read moreto schedule

During my recent visit to the Walmart in Tracy for an oil change, I was met with a notably long…read morewait time. I find this not to be uncommon for such services, especially on weekends when many people opt to handle errands. While the reception area was filled with other customers also waiting for their vehicles, everybody was true in th vibe that there was some sense of collective anticipation. While the long wait was not ideal, it was somewhat expected how busy their auto care center gets before closing mind you I parked my car at 5:15pm) I took this time to browse through some items for my car, and catching up on this detailed review. Despite the lengthy delay, the staff at the Walmart Auto Care Center demonstrated commendable customer service. From the moment I checked in, the employees were courteous and matched the vibe that I was in, ensuring that I was informed about the expected wait time and apologizing for any inconvenience. They addressed with me any specific concerns I had regarding my vehicle, offering reassurance that every car gets thorough attention. Though rushing because it was near closing time, they kept their demeanor and professionalism were refreshing amidst the typical chaos of retail environments. They even checked in periodically to update me on the progress, which personalized the experience and reminded me of their dedication.  However, the behavior of some other customers during the wait was less than ideal. A few were notably inconsiderate, raising their voices to express dissatisfaction over the delay without acknowledging the evident effort from the staff. Their impatience created an unpleasant atmosphere, making the wait feel even longer. These individuals seemed oblivious to the fact that all customers were in the same situation, contributing to the noise and tension in the waiting area. Their obnoxiousness tarnished the otherwise professional environment, causing unnecessary stress for both the staff and fellow customers. Despite this, the staff's professionalism served as a stark contrast to the rudeness of these customers, maintaining a level of calm and efficiency that helped to manage the situation effectively. If you want to get your oil change here for cheap, I'd definitely come to this location for future repairs and all that! (An appointment is recommended, but you know what they say...) During my recent visit to the Walmart in Tracy for an oil change, I was met with a notably long wait time. I find this not to be uncommon for such services, especially on weekends when many people opt to handle errands. While the reception area was filled with other customers also waiting for their vehicles, everybody was true in th vibe that there was some sense of collective anticipation. While the long wait was not ideal, it was somewhat expected how busy their auto care center gets before closing mind you I parked my car at 5:15pm) I took this time to browse through some items for my car, and catching up on this detailed review. Despite the lengthy delay, the staff at the Walmart Auto Care Center demonstrated commendable customer service. From the moment I checked in, the employees were courteous and matched the vibe that I was in, ensuring that I was informed about the expected wait time and apologizing for any inconvenience. They addressed with me any specific concerns I had regarding my vehicle, offering reassurance that every car gets thorough attention. Though rushing because it was near closing time, they kept their demeanor and professionalism were refreshing amidst the typical chaos of retail environments. They even checked in periodically to update me on the progress, which personalized the experience and reminded me of their dedication.  However, the behavior of some other customers during the wait was less than ideal. A few were notably inconsiderate, raising their voices to express dissatisfaction over the delay without acknowledging the evident effort from the staff. Their impatience created an unpleasant atmosphere, making the wait feel even longer. These individuals seemed oblivious to the fact that all customers were in the same situation, contributing to the noise and tension in the waiting area. Their obnoxiousness tarnished the otherwise professional environment, causing unnecessary stress for both the staff and fellow customers. Despite this, the staff's professionalism served as a stark contrast to the rudeness of these customers, maintaining a level of calm and efficiency that helped to manage the situation effectively. If you want to get your oil change here for cheap, I'd definitely come to this location for future repairs and all that! (An appointment is recommended, but you know what they say...)

Checked in at about 3 pm fir a 4 pm appointment. Vehicle received and was told that an hour and a…read morehalf to replace 4 tires. I asked what time do you close shop, 7 pm, okay then. Went shopping finished about 4:30. Went to the repair shop to check my vehicle. Same spot where I parked my vehicle, no work was done. I asked what happened, no technician available to work on my vehicle. No manager nor supervisor. Ended up taking back my vehicle and they rescheduled me on another date. And was told they would close at 5:30. No info whatsoever. Very bad service reception, very bad.

Went in for them to patch a hole on the wife's car. They were quick and reasonable priced…read more Would go back!

Great quick service, really customer oriented, very impressed every time I visit them for a tire…read moreissue. I highly recommend Cox Bros Tire Service.

Tracy auto parts helped me find the right product I needed for my truck and have unbeatable…read morepricing. the two employees that I talked to were very nice and patient. they made sure I had what I needed and quick. thank you Tracy auto parts !!