This place is fast, efficient and the service professionals are really knowledgeable and nice. They don't try to sell you services you don't need and they're upfront with you from the get-go. Our service professional, Martin was very nice and gave us the best service. High value service guaranteed. We requested for an oil change and engine check and they were able to do it in a timely manner that we were in and out in no time. read more

Went to Jiffy lube right after work around 3:00 pm. Pulled into the parking lot , the service Tec guided me into the open bay, looked up my vehicle. I have been there before. He asked me what I was needing today. Just an oil change, he knew which oil I needed. 15 minutes later I was out. Great service. Friendly and fast. Thank you. read more

Visited Jiffy Lube in Tracy, CA on 7/22 for an oil change and had a great experience. The team was very courteous, professional, and efficient. What stood out most was that they didn't push any upsells -- just honest, straightforward service. Highly recommend for anyone looking for a quick and hassle-free oil change. read more

Awesome experience here! The team was super friendly, knowledgable, and helped me find coupons online. I got an oil change, replaced a couple of filters, and got new windshield wipers. It was really quick. I'm not the most knowledgable person when it comes to car stuff but the team answered my questions kindly and didn't make me feel dumb for asking. I'll definitely go again read more

I take my Tahoe to oil change and I ask for replace one light and the took me from 10:15 am to 12:15 and they no finished because I need to go pick my kids up,later at home my husband open hood it's missing nails and the windshield fluid reservoir was broken and then I go back to ask them and they said it was broken and I'm sure that it's not,today it's for me this place the worst because I'm more mad because they not accept the true,I never recommend this place to other people to do different things,only oil change. read more

Jiffy Lube - Oil service - Oil Change Stations Near Me - Tracy, California

My car was overdue for an oil change, and I have a busy schedule so I went to Jiffy Lube and was greeted immediately by the service staff. I was very pleased with the price because I received a digital coupon via email and the technician Michael M. was extremely helpful with the entire process from start to finish. I also appreciate the fact that they include window washing, tire pressure check and added window washer fluid at no extra cost. Service 5/5 stars read more

Jason was a huge help, definitely recommend coming to this location. Very fast & efficient. Thank you!

Great oil change service! I got in and out of there so fast & it was busy when I showed up! Everyone greeted me with a smile and gave me all the options and info I needed to make sure my vehicle was running great and at a great price too. I will always be coming here for all my lube needs! read more

Jiffy Lube - My car being pampered - Oil Change Stations Near Me - Tracy, California

Took absolutely forever to get my car serviced. It was supposed to be 20 minutes and it's been over an hour since they've had my car. From the line to completion, it's been about 2 hours. Not sure why it took so long. Cheaper than dealerships, but only go if you have a lot of time to spare. read more

DO NOT GO HERE!! If I could give them negative stars I would! I went in for a simple oil change and ended up there for more than two hours. When they said they were done, they said my car wouldn't start. As a single Women they took complete advantage of me trying to get more money out of me for parts that I knew were brand new. My car started up just fine when I drove but after two hours of doing god knows what all the sudden my car needed extensive repairs. I called my dad to come help me. And miraculously my car started right up when he walked in. This establishment has gone down hill and is by far the most expensive for a simple oil change. Don't go here for any reason you will be overcharged! read more

This is my second attempt to get an oil change at this location, and both times they've had a handful of issues and I've left without service. The last time they came to us after we were waiting awhile, and told us they only had one guy working and it would be another 2 hours of a wait. There was only 1 other car there. So I ended up going to the dealership... and they were way cheaper with no wait. This time we show up, talk to the guy, and go inside. Then he comes back out asking if we can pay cash because their card reader isn't working. Sorry dude, we don't carry cash. So once again... we left without service. They should've given us a heads up right away about the credit card machine... Ive been to this location a number of times before and service was okay. But the last 6-8 months it's felt like the employees are trying to get customers to leave. To show up twice and not get the service I need means I won't be coming back. read more

I was helped by Aiden. I came in for an oil change & he was able to answer all my questions and guide me on what was best & manufacture recommended for my vehicle. The wait time was about 45 minutes for an oil change, windshield wiper replacement, and headlight replacement. They have great coupons online that Aiden was able to apply for me at the end of my visit to help me save $30! I love how they always open the door for me & are very thorough in explaining everything they are doing. read more

Jiffy Lube - My car being serviced. I love how you can see every step - Oil Change Stations Near Me - Tracy, California

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Awful service. Went in and was given a 20 minute wait. Explained that I'll go grab my daughter (walking from the store across the way) went and was back in 5 minutes still had my same place in line. After 45 minutes my car still hasn't moved. I talk to a technician and he said he would move my vehicle to the next bay since I've been there so long. He walks in 20 minutes later and says his manager won't allow him to move my car over. We have been loyal customers for many years but I'm done with this place. read more

Lack of customer skills, long wait time. Employees slacking around, poor performance. read more

Had service today and even though they were short staffed they worked very hard to provide great service. Our experience was very rewarding with the stores technician Santos. Santos was super helpful with all our questions as well as provided information needed for company discounts to help with keeping the cost to a minimum. Thank you Santos for maintaining your professionalism despite the crazy heat today and having to work a little harder due the shortness of staff. GOD Bless. read more

I got an oil change and air filter done a week and a half ago. Right afterward a lot of my dash lights turned on. VSC, Slip, diff lock, ABS and check engine, specifically. I went back to Jiffy Lube to have them take a look, but they were very busy so the wait was 1 1/2 - 2 hours. David, the manager, personally brought an OBDII scanner out to my truck in line, checked the codes, reset a sensor that cleared up the problem, sending me on my way in under 10 minutes. I appreciate the support of their service and the extra mile to accommodate me on a busy day. Thanks David! read more

Tried to charge me 155.00 for an lof for 2014 Beetle-says it requires special Euro oil. No, it doesnt. Yes it requires 5w20 synthetic. This is NOT a Mercedes or a Porsche. And I thought the car dealers were rip offs. read more

Came her all week and here today for oil change the guy tells me 1/2hr just to take my info had 2 cars there so now I know why I came and left all week what happen to the old people that worked there? Terrible read more

If you want to wait for 2 hours then this is your place. They only had 2 cars. They don't know what they are doing. Can't even replace a basic head light. read more

Went to this Jiffy Lube in Tracy to get an oil change for my Dodge Ram 1500. Holy cow they are soooo expensive. Even the conventional oil change was almost $70. Don't even ask for a synthetic oil change which is $100 plus if you go over 5 quarts. I quickly backed up and went to another oil change place on Tracy Blvd which cost me $39.99. It's crazy how much a regular oil change cost. I may even learn from YouTube. Lol read more

The person at the front desk will look you straight in the eyes and see you're waiting for service or have a question- turn their back then walk out into the shop area. read more

I needed a oil change ASAP around closing time. Every other place was closed around the area. I called and there was 10 min left before closing time. Jacob took great care of me. He told me to come over and made sure my oil change got done in 5 MINUTES!! And added a discount as well!! Total came out to about $80 for a Full Synthetic Oil Change. For the time saved and service provided I would highly recommend!! read more

Omg they were so helpful! I work at round table as a driver so my car is very important for my job. Robert F. Helped me out with my Honda Civic. He was super nice over the phone when I explained to him that skid plate was messed up under my car, he told me to swing by so he could check it out. When I showed up I was immediately helped by Robert. He took a look under my car and was able to fix the skid plate instead of having to take it off and having my engine exposed. I was so grateful for his help. I'll definitely by coming back here for my car repairs! read more

Zero communication and customer service skills, wait is too long, it's overpriced, and they do not do the best work, at least the times I have gone have not been pleasant. You pay for a reputable name and service, but get mid quality at best. read more

DO NOT TRUST THEM. Came here for an oil change on my Audi Q5 2010 on 5/18/2019. After they said my service was completed, I checked my engine oil levels and it is showing half of what it should be. This is flat out cheating. My car needs 6.6 quarts of oil - clearly that much oil wasnt put in my car. In addition to that, these folks suggested I urgently needed a brake oil flush - when I got my car checked at another place, the strip test results were completely different and I really didnt need a brake oil flush. The mechanics here didnt even know where to look for brake oil in the car and suggested he needed 'special' tools to open the brake oil lid (when it can be just opened with bare hands). I paid these guys for a coolant top up - and to my dismay that was also filled at half. Bottom line - you cant tryst these people. They have no idea what they are talking about and they will cheat you. Do not go here. read more

SUPER FRUSTRATED. Went by today because they have their 50 percent off sale. Had amazing customer service everyone was super friendly. There was a wait, but expectation was set and everything was fine. Once my "final" checking before finishing my car they informed me my cabin air filter was dirty and needed changed. The filter they showed me had RED accents. I said go ahead and change (even tho Walmart "changed" it when I got my last oil change) they didn't have the part so I didn't end up getting it. They said to check back later in the week when they get inventory. Came home and told my husband, he went and looked and brought back and showed me my cabin air filter NO red accents it was completely white and clean..... This is ridiculous, completely unprofessional and down right fraud. If you ever go here JUST get an oil change, but as of right now. Never will be returning ! read more

Yelp hours says they are OPEN on Sundays so here I am on a Sunday but the shop is actually closed! read more

Jiffy Lube - Oil Change Stations Near Me - Tracy, California

I went back a second time, to make sure the first time was not an anomaly. These guys are still just as good as they were. I was in and out in less than 30 minutes, which is pretty darn good for a place this busy. I was kept fully informed of everything and anything they had a concern with, and fully receptive of my requests. Ashley was an amazing host. She greeted me before I could even get parked, went over my information from my previous visit, offered up amenities and stayed engaged with me and other customers. She may be the glue that holds the front end together I will continue coming back, as long as they continue to perform at this level. And, I suggest you give them a try. read more

Great Customer Service and was in and out. Had a coupon ready for me. Great experience.

I love the staff at this Jiffy Lube!!! The staff at this location are sooooooo super courteous, friendly, and professional!!! From the beginning to the end, and with each staff member I've encountered, I've experienced nothing but excellent service. Although the oil change prices here are a bit more than other oil change shops, I will continue to take my car here for oil changes. read more

What great service!! Very nice people who work there!! My 2nd time there and will definitely have a 3rd!! Thanks Tracy Jiffy lube!!

I was looking for my Escalade that offered all the services I need. I happen to find this Jiffy Lube location in Tracy. The 5 star review is warranted based on the professional service I received. David greeted me with professionalism and was very accommodating. I was impressed with the cleanliness of the lobby and the shop in general. You can tell they take pride in everything they do. This will now be my "go to" for all of my cars. Well done guys! read more

Lacks of knowledge and Unprofessional customer service... I brought my car there for just an oil change. Got there, the CS staff told me there was a wait, and thats ok! She DIDNT specifically say that its a first come first serve and wait in line for your turn. Sat in my car and waited in the shade, its a hot summer day, thinking she would notify me when ready. Two trucks pulled up and got served first while i was waiting, I asked why and she said 'Oh, there was a line, and that you were supposed to stay in line'...frustrated at this point!!! After over an hour wait, they finally got to me, and almost after 10mins taking my car's info, came back and said they don't have the proper tool to service my car today. WTH! Now you are telling me?! Its only a BMW, and they had no such problem last time I went there during COVID...there was no line then so I didn't experience the bad customer service. It was getting to close to closing time, and that was the best excuse for them to refuse servicing my vehicle!!! Not going back there!!! read more

Employees are super friendly. My wife went there and did t get her car vacuumed. She asked me if they offer that and when I was there I asked. They said yes it's standard they missed that service for her so you need to ask. Should be standard for all customers. Ok update. They didn't vacuumed my car either. I had to ask so I went into the waiting room and told all the customers to ask for this service. Ok final update- I asked for a vacuum and this is the final results. I know it's about the oil but if they offer it do it with conviction! read more

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I had a guy back where I used to live who took care of all my auto needs. So now I have to look for service locations. While I like my new mechanic in Brentwood, they admitted they are more expensive on oil changes. I happened to have a pleasant experience at Les Schwab next door and due to not needing a brake job, I found myself with unplanned free time. Since I needed an oil change, I figured it made sense! I drove up and within 30 seconds of exiting the car, a young man addressed me and asked how he could help. I didn't even walk inside the building yet and they were already engaging me. Oil change my good sir. He took my name, I moved my car to the first Bay, and he walked me inside. I sat in these really comfortable chairs. Big screen TV showed the news and advertised their prices. Complementary Wi-Fi and coffee too! With a few minutes, the man came back, I selected which oil, and he went to work. I was told about 10-15 minutes, but it was closer to 5-10. Amazing!! Paying and checking out took a few minutes longer than it should. I guess only one person, the manager, was checking customers out. This place is new and just opened recently, so the oil change was half price. I would probably come back here as long as I had a coupon. Paying regular price would be the same price as the dealership and my other place, which is what I am trying to avoid. read more

Read another's comment about how they try to get customers to leave which is 100% accurate. Came by Saturday morning which I knew would be busy and they were. But dude came out after I waited around in my car for 20 minutes and just waved me off! Um excuse me, how long? A while he says. Ok... I know that. Is it an hour? 3 hours?? Dude said yeah like 3. Left. Came back same afternoon. Line no where near as long .. waiting another 20 minutes before same dude told me how they don't have staff and pointed around to all his work he still has. Now it's Tues morning I was here at 720 am. To make sure that the much needed oil change got done. It did. But the great service I got last time I cam here, and the reason I came back here this time is now lost from my memory and replaced by this bad experience. Since I couldn't get my oil changed over the weekend I cleaned my car. Spotless windows and car all clean. I had oily hand prints all over my car after. All on the hood, doors and roof. They also made my windows disgusting dirty and streaky. My car looked and was so 100% dirtier after I spent my time cleaning it so well. Really disappointed after this visit Jiffy. read more

Top notch service. Best service i have ever received From a maintenance shop. They hold the integrity of the name!!!! 5star read more

Jiffy Lube - Coffe and filtered water - Oil Change Stations Near Me - Tracy, California

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Shout out to Scott, David, and Pete. These gentlemen always take care of me. I had a horrible experience at Les Schwab; they kept my car all day only to tell me they did not have the parts that they insisted they had for a brake job. Not only did Jiffy Lube take care of me, they beat Les Schwab's price doing both my brakes and transmission flush for what Les Schwab wanted to charge me for a brake job alone. Come to this Jiffy lube and they will take care of you! read more

Thanks "P" !! From the moment I stepped inside the customer service I received and time taken to explain everything was on point. I dread taking my car to get oil changes, I only do it about once a year. Today I wasn't expecting much, because I never ever get the best kind of service at oil change places... but was just so impressed at Jiffy Lubes teamwork, communication throughout it all and less than 30 mins service today, I am inclined to leave a review and Def will be back. P- your genuine passion for the job you do was felt, and you set the bar! Keep up the great service JL!!!!! read more

This place of business needs a rehaul on the people that work here and management. The fact that the manager doesn't understand the difference between a AWD vehicle, a 4WD and RWD in baffling. Manager Robert tried to sell me a transfer case service along with differential service. I told him my truck is 2wd and he stated "yes I know it has a transfer case". Obviously noone here is mechanically inclined at all. Everyone seems to hate the fact that they work here. No effort was put in t my tire rotation either. One person working on it as another employee with the name tag Felipe just stood by and watched. Would not recommend to anyone looking to get good service on their vehicle. Seems like noone at this place of business cares about customers or their vehicles. Would give 0 stars if possible. read more