The first thing I saw when I logged onto my Verizon account was that I had a $600 rebate for a new…read moreiPhone. I went to upgrade my phone expecting the salesman to tell me same thing. I told him I wanted an upgrade and asked if I had any discounts. He disappeared for 10 minutes, came back and told me my only option was to pay full price for the phone over 36 months. I asked him if he was sure about that, I asked specifically if I had any rebates. He said he was sure and I walked out. I went to the store on BBB and Lyons the following morning, they mentioned my rebate right away and set me up with my new phone which was $600 over 36 months. Read the reviews. The Congress Verizon store is awful. I felt like I was being sold a used car. Stay away. This store is a joke. Update after owner response. Don't tell me your store has standards. I was almost blatantly ripped off by your sales person who led me to believe I didn't have a rebate. HE WALKED INTO THE BACK OF THE STORE FOR 10 MINUTES AND LIED TO ME. He gave me a quote with basic information on it. I felt like I was buying a used car. Ive been a customer of Verizon for 25 years. I've upgraded at various Verizon stores and this is the first time I've seen anything like this. Are you serious with your response? You'll look into this? You are either completely incompetent as a business owner or you don't care because tactics like this net your store extra money. I want to know how many Verizon customers this store has completely ripped off.

If you want customer service go to AT&T this store is the absolute worst and a little Asian general…read moremanager should not be working in customer service I've been a Verizon wireless for 19+ years after my experience today I've went to AT&T

Great staff! Great service! They were able to help me out while the Congress Verizon store was…read moretrying to rip me off. Chris was a great help. Thankyou.

Another terrible experience. What was signed for our phones, they won't agree to it. Changed from…read moremonthly from $600 to $98 to now who knows. The workers stated they couldn't help me and was lied too. The other worker came from the back room aggressively and they told me to come back Monday. Stay away. They will lie and add items to make commission

We switch from Xfinity to T-Mobile for our WiFi. So far the streaming has been great and saved us…read morea lot of money!!!

Sometimes app does not do autopay and I have a difficult time signing in. They are my phone service…read moreand it's frustrating.

They used to be more helpful with iPhone questions........but as a long time customer who has…read morebought, traded and repaired with them.......they don't seem to be as sharing with simple knowledge.

Very knowledgeable people to fix all your Mac needs,expensive though…read more They also have a good selection of reconditioned Mac's for all needs.

BUYER BEWARE AT&T I had a horrific experience with AT&T…read moretoday. Their sales person was deceitful and offered things that are not being granted.I reached out several times to customer service. My salespersons manager called me and was extremely condescending. Long story short, my monthly cost will now be more than with my prior carrier, PLUS , I owe my prior carrier a lot of $$ for early termination .

Highly recommend to visit this At&t location if you want to be treated nice and professional just…read more make sure you ask for Jason Simmons, he is SUPER PROFESSIONAL, very polite , knows what to do ! It was ABSOLUTE PLEASURE to have a business with him!!!!!!

do not go to this company! they will lie and scam u into fake promotions! ended up with a $200 fone…read morebil they took my iphone n never gv me ne credit for my fone after i was suppose to trade a fone for free! liars

From the owner: Visit the T-Mobile store in Boynton Beach and discover America's largest, fastest, and most…read morereliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 801 N Congress Ave Ste 321A can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

In February my wife and I upgraded our iPhones. The AT&T store handled the returns of our old…read morephones to initiate the rebates. After a month I was notified my phone was stolen in transit but not to worry, I would still get the full rebate. After this recent billing, my wife has had two credits but I have none. The store pushed me off to Customer Service. After an hour on the phone, they said I need to wait another month for resolution. They agreed their records indicate it was stolen. They agree that my wife had started receiving her rebates. So why do we need to wait another month? They sent me my Case Number via text saying this was resolved but it is not.

We lost a phone and when we visited the store to replace it we got the same story Jane W. related…read morein her review. The associate said by adding another line we would save and instead ended up spending $275 more over 3 months. I cancelled the line and visited the store to request a refund. Mike Hume was very helpful and said he would request credit from the store manager. After 60+ days and no credit I visited and spoke to the store manager Ulyssses Nunes and he said he would talk to his supervisors next day and I should call him. I've left 2 messages with no return call. My advice DO NOT patronize this store. I plan to inform AT&T that the store management and the staff should be overhauled!!

This store has been closed for well over a year and the original guys Mike and Tim left close to 3…read moreyears ago and the new people ran it into the ground. This store no longer exists.

This is not a company store that does not care about you. Mike and Tim give personalized,…read moreprofessional and courteous service. They are the real deal. Knowledgeable about every aspect of phones. Just a real pleasure when cell phone service companies can be so stressful.

I brought my PlayStation in for repair and got it back in worse condition than when I dropped it…read moreoff. It was clearly taken apart in an attempt to fix it, then labeled "unfixable" or too expensive to do so--but instead of reassembling it properly, they returned it missing screws and without the internal factory cover. This is completely unacceptable. It's not your decision whether something is "worth fixing"--your job is to either repair it or return it exactly as it was given. What I received back was careless, incomplete, and honestly a mess. I ended up ordering the parts myself to try to fix it, and that's when I saw just how poorly it had been handled. This level of negligence is beyond disappointing. I would not trust them with any device.

I'm a senior (75+ years) and I messed-up my current iPhone (2024) (following more of their "dam…read moreup-dates") & iWatch (2018) and was locked out. After spending several hours yesterday trying to get back in, I gave up and today (Sunday) & I took the phone & watch to uBreakiFix. What a surprising experience compared to the Apple Store. The young man working there was professional, patient and pleasant. And, he solved my problem in just a few minutes. I strongly recommend uBreakiFix and will definitely be using them again for any tech issues I have. Thank you!!! ~RC