Nice little Verizon store I went to pick up my new iPhone. Store employee was decently nice. I was…read moreonly a bit annoyed when I had my old phone to drop off but obviously had to transfer over to new phone and he said no because of "something to do with passwords for banking apps". That didn't make much sense. I think he should have said "well it could take hours so would probably be better idea to do at home". Oh well, still not bad experience. I liked the lockers.

-I have been waiting to write this review...due to in the past where - it seem s the sales people…read moreare soo very friendly and helpful till they convince you to purchase their service as a carrier and perhaps the latest cells and Ipads available to only change personalities once these things are accomplished..... Things they said aren't backed up and or are true. To be left frustrated, annoyed and taken advantage of. Also with never, ever being able to call the store location as it on a constant busy signal. I remember that carrier well. ~ We changed carriers and  our new cell phones were purchased back on . November 26- 2024. That's practically 4 months ago....and just on this past Wednesday upgraded our iPads. I must say Bayron is the man. Most knowledgeable, very professional, has patience and puts his all into his time here at Verizon   I notice other customers waiting just for him.  As he problem solved their issues. Smiling and joking with them. He seems very well like and appreciated- As I myself waited for him to free up. He actually looks and comes off has enjoying what he's doing. He's great at explaining everything in detail. And hands you a print out, so there's no confusion later on.. He made transferring our over service over very easy. Also the set up of the new phones. IPads too ! He made himself available - by his cell phone number, which we texted and also through the store. He gives one the sence that he truly cares and wants you to be satisfied and happy with your purchases. Not sure if he's just that -: Shining Star or just that - One- of- kind- Guy - which Verizon is lucky enough to have him work for them. - People in this line of work should be like  Bayron-  - All my stars go t o BAYRON Exceptional service.  Thank you...

Very nice :-) it's a bummer they don't sell laptops they do sell watches phone plans and other…read moreaccessories and items and stuff yeah it's a bomber they don't sell the computer computers so yeah

The store is very clean. The staff are very friendly and helpful. They welcome you when you walk…read morein and know their business so they can answer any question

Love Consumer Cellular! Signed up today super easy to change from T Mobile! A simple phone call and…read moreeverything changed easily! Saving money and a real person to help walk you thru the process! Very happy!

We stopped by to check out some new phones and their service. They have all the newest phones in a…read morevariety of brands. And a variety of models and price points. We got great service from Yasser. They are conveniently located in the Pompano Citi Center on US 1. There's ample free parking. We left happy with new equipment and a new cell phone plan. If you're looking to save money -- and especially if you can take advantage of their veterans' discounts and or aarp discounts -- you can't go wrong. They use the same towers as AT&T so service is not a problem. We are glad we came.

I am reaching out regarding a serious issue involving my Samsung Galaxy S25 Ultra following repairs…read moreperformed at the authorized Samsung repair provider, uBreakiFix in Royal Palm Beach, Florida. On April 29, 2026, I brought my Samsung Galaxy S25 Ultra to uBreakiFix for a back glass replacement. Aside from the damaged rear glass, the phone was fully functional with no operational problems whatsoever. I specifically chose this repair location because they represented themselves as an authorized Samsung repair center using OEM Samsung parts and procedures. I paid approximately $110 for the repair and was advised that the device would undergo testing before being returned to me. When I picked the phone up, I immediately noticed one side of the replacement back glass appeared slightly raised and not fully flush with the frame. I questioned the technician about this concern before leaving the store and was specifically told that this was "normal" because replacement glass would not fit exactly like a factory-installed panel. Trusting the expertise of an authorized Samsung repair facility, I accepted that explanation. Over the next two weeks, the same raised area progressively worsened until the back glass began visibly separating from the frame of the phone. I returned to the store and showed them the issue. At that point, I was informed that the separation was not normal and they agreed to repair it under warranty. I left the device with them again, and shortly afterward was told the repair had been corrected and the phone had been fully tested. Unfortunately, later that same day, the exact same side began separating again. After continuing to use the phone during normal daily activities, the loose back glass eventually caught on my pocket while removing the device. Earlier that day I had been exercising outdoors and sweating. Shortly afterward, the phone stopped powering on completely. Before returning the device to the store, I documented the condition of the phone on video because I was concerned about the repeated repair failures and wanted proof of the device's condition prior to surrendering it again. When I returned to uBreakiFix, I was initially assured the issue would be handled under warranty. However, after waiting several hours, I was informed the warranty claim had been denied due to alleged water damage. I explained that this was the same device that had already undergone two failed repair attempts involving the improperly sealed back glass. One technician stated that the phone had arrived sealed and that there was no way moisture could have entered because they had to use a hot plate to remove the back glass. This directly conflicted with the visible separation issues I had already documented. When I requested to speak with a supervisor or manager, I was initially told there was no supervisor available and that I would need to contact corporate myself. Multiple employees then reiterated that the warranty was void due to water damage, despite the documented history of the back glass repeatedly separating after their repairs. At no point was meaningful consideration given to whether the failed seal and repeated repair issues contributed to the device failure. As a long-time Samsung customer, this experience has been extremely disappointing. I trusted an authorized repair provider expecting professional workmanship and accountability. Instead, I have been left with a non-functioning device after multiple failed repair attempts. I respectfully request that Verizon/Samsung review this matter and assist with a fair resolution, including a review of the repair history, workmanship, and warranty denial. Thank you for your time and consideration. Alex Hejazi Update 5-29-26 have to add photos because google wont allow text

Leo was very good. I couldn't get my dad's phone to turn on. She's an expert because she got it…read moreback on she knew exactly what to do

So before I come here I shopped around and there were 3 or 4 other wireless stores in the same…read moreplaza. Weird but hey! Options are great right! John was great from start to finish and even helped me a few days later helping set up my Disney + which was free but kept rejecting me until John called the service dept and took care of that glitch . Awesome store and even better Sales man in John . Referral approved shop here

Danielle M. The Store Manager was very knowledgeable, she provided specific and detailed responses…read moreto all my questions. Danielle was very dedicated in making sure my phone lines were operating that she even worked beyond expected time to fulfill my needs, without even requesting. People like her are rare and her customer service was excellent! Thank you!

I have been using wireless zone for a number of years. They have been in Boca for a long time. I…read moredon't have great phones very much and I usually don't need services very much of other individuals but each time that I have upgraded over the last 10 years I have gone to this location and I have been treated very well by the younger generation who works there. They treat senior citizens with respect and they take their time to explain things so we can understand properly and make good decision decisions. This past week was no different. My wife and I walked to upgrade our iPhone 12 Pro to the 17 Pro and the good individuals of this location easily able to explain the best plans for us and within an hour we were upgraded and out of the shop. In today's world, it's not always easy to find younger people with empathy and understanding of some of your constraints, possibly. Wireless zone has taken care of us tremendously well over the years and granted not everything is perfect but really what is perfect.? I will continue to patronize wireless zone. They take good care of their customers for the most part.

Truthfully, I have to say this Boost Mobile Store has the BEST customer service around town…read more I just switched to Boost Mobile and went to a few other stores located in Pompano; however they never had the quality of service like this store does. There is always great deals! The atmosphere is very clean and organized with a business oriented vibe. Best part is that hardly ever do you wait to be waited on for longer than 3-5 minutes. Everyone is pretty aware of what needs to be done and how to please all the customers... Anyways, "Boost Unlimited Wireless" is definitely RECOMMENDED to anyone with this wireless carrier - *Impressed* is the only word that I would use to review this store.

I am truly in love with this Boost Mobile store. The new owners have the best personalities and…read morework with you until you are totally satisfied. They take the time to explain everything about the phones and the service that you are entitled to. There professionalism is bar none the best and the new facility is developing into a very warm and inviting atmosphere. I highly recommend this merchant as I know you will not be disappointed!

They used to be more helpful with iPhone questions........but as a long time customer who has…read morebought, traded and repaired with them.......they don't seem to be as sharing with simple knowledge.

Very knowledgeable people to fix all your Mac needs,expensive though…read more They also have a good selection of reconditioned Mac's for all needs.