I'm a senior (75+ years) and I messed-up my current iPhone (2024) (following more of their "dam up-dates") & iWatch (2018) and was locked out. After spending several hours yesterday trying to get back in, I gave up and today (Sunday) & I took the phone & watch to uBreakiFix. What a surprising experience compared to the Apple Store. The young man working there was professional, patient and pleasant. And, he solved my problem in just a few minutes. I strongly recommend uBreakiFix and will definitely be using them again for any tech issues I have. Thank you!!! ~RC read more

I brought my PlayStation in for repair and got it back in worse condition than when I dropped it off. It was clearly taken apart in an attempt to fix it, then labeled "unfixable" or too expensive to do so--but instead of reassembling it properly, they returned it missing screws and without the internal factory cover. This is completely unacceptable. It's not your decision whether something is "worth fixing"--your job is to either repair it or return it exactly as it was given. What I received back was careless, incomplete, and honestly a mess. I ended up ordering the parts myself to try to fix it, and that's when I saw just how poorly it had been handled. This level of negligence is beyond disappointing. I would not trust them with any device. read more

Lie about repairs and the the process it takes to repair them as well as a time. If you want to be lied to.

Great communication. Fast turnaround with excellent quality. A kind, knowledgeable team ready to assist you. My iPad screen was badly cracked, and I wasn't sure if it could even be repaired. Their team not only fixed it but also returned it to me the same day. I'm truly grateful. Thank you! read more

I brought my iPad in to be fixed and I was told someone would contact me in about 4 hours once it was finished. Nobody contacted me, the store closed, and I went back the next day to pick it up. Still, nobody had called or contacted me. When I went to pick it up, the screen was not shattered anymore but my home button was broken, and the touch screen was completely broken. I brought it back and asked for it to be fixed. While I was waiting, I heard people in the back talking about me negatively. It took 3 days to get fixed and I will never come back hear due to the way they were talking about me. read more

Juan was AMAZING! I broke my iPhone 15 pro front AND back, I brought it into the store less than an hour before closing and I was able to pick it up first thing in the morning. THANK YOU for the best service Juan, you rock!!! I will forever come here for my phone needs (: read more

What a great place! I had a screen crack and Asurion sent me to this place. I filed the claim, drove over, and my phone was fixed in under 2 hours. The guy was really helpful and super friendly. I highly recommend this place! read more

Great service. They do what they promised. I brought my z flip.3. Repaired the same day

Super quick , nice and friendly. Good pricing and made sure my phone didn't break while in the process

Friendly fast efficient and timely. Price was higher than I expected, but getting my IPad fixed the same day was worth it. Plus, the guys working there were friendly, welcoming, and personable. All three are very important to me and determine whether or not I will be a repeat customer at any business. I will definitely return here with any future repair needs. read more

I had an issue with and iPhone XS Max because the back glass broke. They offered $150 for it and it would take 3 hours. When the phone was returned it had a shitty repair and the front glass(which had no issue) was now popping out. At first they tried charging me for an issue that they caused, but ended up doing it for free and messed up 3 times and it still is popping out. Would not recommend if you want to fix your phone, but if you want to have more issues then you started with then this is the place to go. Would give 0 stars but Yelp has the lowest be 1. read more

uBreakiFix by Asurion - The phone after the 3 times to repair and it has leaking adhesive and screen still popping out!!! - Electronics Repair Near Me - Boynton Beach, Florida

The attitude I received from the person that I worked with was completely uncalled for. Smart remarks and genuinely couldn't care less about the work he was about to complete for me. I was extremely hesitant to leave my phone there but did it anyway because I was desperate. Then he tells me I had to give him my code to unlock the phone. I couldn't believe what he was telling me. He told me that the email from my servicer says to give them the code but the email says to to turn it off so he lied to my face. Don't trust these guys. I highly recommend to go somewhere else. read more

I have the new Samsung flip4 phone and the screen bubbled up and would make a weird noise when I closed or opened the flip part. The insurance company would only fix it if it was cracked so I called Samsung and they directed me to UbreakIfix. super nice guy works there and relaced the plastic screen cover. I would definitely recommend if you have any problem with your phone to go there. read more

the technician knew exactly what to do and the repair was done quickly at a fair price. I would recommend them to my friends and will return myself if you need. read more

They were very friendly and knowledgeable and gave me different options to consider. Highly recommend

Juan Sold me the Cell helmet. Filled out registration as said, says registered, that when you go to use it, it says no picture was submitted. Claim denied bunch of bullshit don't use this. Also, the employees here need a slight attitude adjustment, cocky people. read more

Repeatedly, uBreakiFiz of Boynton Beaches surpassed my expectations. The staff is extremely accommodating, even if I don't make a purchase. Today I purchased a fantastic case for my iphone12, and I never would have found it on Amazon or elsewhere without some help. This store has the best quality, and Fadi is an amazing support personnel. He also installed my screen saver and did an excellent job. This store has been my go to place for all cell phone repairs and equipment. read more

Great customer service! You can tell by the people going in and out of the store that they follow up with their customers and are helpful. Fixed my phone screen quickly! read more

amazing repair of iwatch where there was a separation of the front portion of iwatch from base- well done!!! Thank you

I had a very positive experience at this store regarding my 4 month old Samsung Galaxy A52 purchased from Att but not charging properly. Juan tested the phone and determined in less than 20 minutes that my phone charger was the problem. He was friendly, helpful, and solved the problem with a new charging chord. I very much appreciated his friendly help! read more

I called this establishment prior to arriving to find out if what I needed was in stock. I was told they did have what I needed in stock and it would take about 2 hrs to replace a severely swollen battery that had started to liquefy. I arrived and things changed, the new battery was in stock, however received this really weird response that that bottom rear corner of phone back cover was slightly cracked from the battery swelling and it "MUST", absolutely no way around it be replaced.They did not have the back of phone in stock here or at another location and it would be over a week to get the replacement cover. I tried to see if they would install new battery now and I would come back in when the new back cover came in. NO! I received this song and dance that this couldn't happen because the back of phone would break more and possibly fall apart when they tried to reinstall it, was told that it would have to undergo a waterproof test too, "this was all required by Samsung, no and ifs or buts. The phone was not under any type of warranty/service plan, it wasn't under any type of accident insurance either but yet these things were mandatory by Samsung not to mention this was well over 100 bucks to do all this. I ended up leaving and found another repair place on the North side of Boynton Beach Blvd East of Congress that changed the battery and reinstalled the original back cover without any issues took 15 mins and cost about 76 dollars, the phone is good as new, btw the back cover went on fine without falling apart or sustaining any more damage. I just didn't like to song and dance from this company I personally felt as if they were adding more unnecessary steps/itemd to jack up the repair cost. I didn't ask, want or care about waterproofing on a 3 year old phone I just needed new battery that wasn't on the verge of exploding. They gave me zero options everything was a must or mandatory blah blah blah. read more

Absolutely fantastic service came in with a broken Nintendo switch - they were able to fix with in 24 hours and actually found out it was different then initial thought so I was able to save about 80 bucks less than the quote . Fadi and Sebastian were awesome very knowledgeable. Will be going here again read more

They fixed my cracked phone screen in less than an hour. Friendly, professional and fast! Love this place

When my wife needed her phone fixed. Mark and John got here in and out in the time it take to eat dinner. For a family with two small kids, that means a lot!! Would definitely come back should we break something else!! read more

Something got stuck in my phone. I couldn't plug it in to charge it. I couldn't get it out. Verizon couldn't get it out and they sent me to ubreakifix in Boynton Beach on Congress Ave. Juan took my phone and said he would be back in 30 seconds. 20 seconds later he came back and said all done, no charge. Seriously? Juan's my tech guy from now on. read more

Cracked my screen obviously and took it here to get replaced. Staff was very friendly and helpful in assisting me in getting my phone screen fixed. Took them like 2hrs to fix my shattered screen. Haven't run into any problems since getting it repaired so far. Reliable and good service. Really fair and good pricing compared to many other repair shops. Only tip is try to make an appointment beforehand so they are able to get the materials needed for the repair prior to the repair to save you more time. read more

I brought in my wife's iPhone which the screen just went blank. The staff was good with explaining the process and said they would call me in 2 hours with the solution. It needed a new screen which they had in stock and fixed it within the hour. About $30 more than a couple other estimates that I searched but they were professional and the few extra dollars weren't worth haggling. Overall satisfied and would use them again. read more

I stopped into this shop after Samsung said they were an authorized repair center what a big mistake !! They had believed the phone because the guy said it'll take me time to figure it out but yet when I got there the guy simply plugged it into the wall looked at a meter and said it's getting a slow charge I think you need a battery then I left it overnight picked it up the next day and the guy's opinion was you need a motherboard they were so mixed up one guy says you can buy a new battery $89 the other guy said that it's going to become a motherboard also $90 I want up taking the phone back home charging it overnight and it turned back on with no repair cost be careful if you think these guys are honest my opinion they're not they just want to sell you something they were also lied to me and said they were going to open up the phone to determine what's wrong with it They never opened it shop around look for a different service center these folks are a bad pair read more

Excellent service. Brought my Samsung Galaxy S20 Ultra in for a broken screen. Juan had the parts in stock and had the phone repaired in a little over and hour. Awesome service. This store is very professional. Juan recommended a high grade screen protector. The Samsung phones are more subject to damage due to drops. This I know from experience. Jaun installed a cellhelmet and you can't even tell there is a screen protector on the phone. Guaranteed not to bubble like other screen protectors and I comes with $300 repair warranty if the screen get damaged. All in all store is great and I highly recommend them. Thanks Juan. read more

I thought my phone was dead but they brought it back to life, a Samsung update deleted my software

Juan is the best!! Super kind and helpful. Found out from this location that I got screwed over by another UBreakIFix location (Royal Palm, DONT GO THERE). You would think all locations would have appropriate training, but they don't. Based on their honesty from the start I would definitely always trust these people. They fixed my phone, called with updates, and did everything to at least try to save my data on the phone from being lost. They were upfront with me and showed that the other ubreakifix provided me with a a low quality screen, which they claimed was higher quality. They also pointed out the other location forgot screws when putting the phone back together. They made the effort to correct all of this. Sad I wasted my money at the other location, but very happy with them. Even on a busy Saturday they were on top of it! read more

Fantastic customer service! Brought in my broken laptop, they ordered the parts, but it turns out the issue was likely with the motherboard and it would more beneficial to purchase a new laptop instead. They offered me advice about how they would proceed, as well as additional options. The gentleman informed me that I could sell the screen and put the money towards a new laptop as well! On top of all of this they didn't charge me for the cost to get the part or the labor to install since it didn't work! And, if I had decided to replace the motherboard, their prices for labor/replacement parts are cheaper than the competition! read more

they had me wait an hour and half to fix my iPhone cracked screen which previously was working perfectly, now 2 hours after I got the phone from the store it literally doesn't work anymore, not opening apps, can't type. Somehow they managed to mess up my phone. When this happened store was closed but definitely going back there tomorrow!! read more

Thank You so Much! You guys saved me. My phone had locked up after trying to install my required software update. I had a 2 day nightmare with no phone and to get my phone to work everyone told me they would have to erase everything. Photos business contacts.. you could only imagine the magnitude of hardache this would have caused. I brought my galaxy s10 plus phone to Mauricio and his Master Tech. Marc. Well, in 30 minutes I shopped around the complex and came back and now my phone was actually working and all the data still intact. Problem solved!! The crazy part, Mauricio refused to take any money from me. He said please refer your friends.... Wow! No charge! Awesome!!! This is unheard of. I wasted almost 2 painstaking days insurance claims from warranties, tried Best Buy and dealt with Samsung and Verizon. Yuck! Just save yourself some headache and take it to the real Pros. I tried every reset on the phone every which way on the internet and all the other so called experts had no clue including the representative of Samsung at Best Buy. I was so happy when I walked out of this store I actually yelled out in the parking lot this place ROCKS! for anyone in the parking lot to hear. read more

I came to Florida for vacation when my screen started acting up and I needed to get it fixed. This place had high ratings on Google so I chose to trust them with my iPhone XR to do a simple screen replacement. Right off the bat, the person in the front was having difficulty taking down my information and made me repeat myself multiple times for basic information. I came back within the time frame they suggested and although my screen was repaired, the Face ID did not work although it did prior to them working on it. The technician deleted my existing Face ID and told me to try inputting a new Face ID but my phone just kept saying to move closer to the camera or move farther or whatnot. It would not let me input a new Face ID and the technician asked me to come back in another 45 minutes to see if he could fix it. When I came back, he told me that my phone camera was dirty and that they were not to blame for the issue. When I was visibly upset he then told me the issue might "fix itself in a day" and that it wasn't his fault. The insane unprofessionalism to not even take accountability for their negligence is what astounded me and I literally cried in their store at the loss of one of the most prominent features in my iPhone. My front camera portrait mode is also now not working after their "repair", and the solution they suggested did not work with the time frame of my stay at Florida. After a huge hassle with their corporate managers, I now have to go to a store in a city miles away from my hometown to see if the damage they did to my phone is fixable or not. Their customer service is HORRID, their technicians are clearly not trained properly, and they try to lie to me to get away with their mistakes. They never communicated to me that there was a risk the repair could go wrong or that it would be too difficult for them. They ruined my vacation and the most important part of my phone. I would NEVER come here again or recommend it to anybody based on my experience. read more