Absolutely has to be the worst customer service I've ever seen in my life. The employee there is on…read morea personal FaceTime call with apparently his girlfriend pretty much ignoring the customers in the store probably never go back there if I can help it. Headed to another AT&T, 11 minutes away. Another guy walked out, looked around who was an employee and just walked back to the back door again. One of the worst customer service experiences I've ever seen.

honestly this store could use some serious quality control with their customer service and "selling…read moretechniques" all the way from telling us cases and whatnot were included with our plan/promotion, to removing my ability to return items. Manager of this location made my mother-in-law cry, i'm not happy and i'm not stopping here.

the people here are absolutely useless They just make you…read morecall customer service. Customer service keeps transferring you to different departments

Will never go here again. I have been a customer of AT&T for 20 years and will be changing services…read moreafter this interaction. I walked into the store and both representatives acted as if I did not exist. Asked the "manager" Alex to tell me my options to get three new phones. He talked down to me condescendingly. He never even asked for my name or phone number (the first thing that is always done at these stores). There was no customer service, no sales, just trying to make a young woman feel dumb.

Associate acknowledged every person who walked in. A Simple…read moreacknowledgment makes a customer feel better.

Janet, thank you so much for fixing my old phone and not trying to sell me a newer one! You were…read moreterrific!!!! Hate the music, lol. Great customer service at least for me! Thank you again, an old person lol Nancy Kelly

Joe was extremely helpful - efficient, professional, friendly. When you crush your phone and can't…read moreuse it, it (sadly) feels like you're missing a limb in this day and age. We were back up and running in an hour, with Joe studying our account and finding us discounts and savings options. Very good experience.

After a rude, childish, and flat out unprofessional experience at the Deerfield Beach Verizon…read morestore, I stopped in the Pompano Verizon store and immediately felt the difference. It was run by adults. Shaunna greeted me warmly and invited me to have a seat. For the next hour or so, she introduced the options available to me and worked to find the best phone and plan for my budget. Easy going, helpful, and honest it was a real pleasure to work with someone dedicated who is both personal and professional. Anything regarding my phone or communications need, now or in the future, I will go first to Shaunna. Its a relief to come across a rep who loves their job and is enthusiastic to help customers get new cellular products. Hats off to Shaunna! Warmest regards, Randy Gappen

I went back to T-mobile store and got absolutely nothing accomplished! If you're in the market for…read morea hotspot for streaming, please find another company. At this point I wouldn't use them for anything. Their customer service is in some other country also. You get some lady with kids crying in the background. SMH

Super service...fixed the phone in short order!…read more They teplaced the phone ear speaker so my 97 year old father can keep the phone hw is used to...thank you!

I called this place a long time ago, and I was impressed as to how helpful the person was. When I…read morewas back in town, I brought an old iPad with a broken screen. I should have brought the iPad here when there was just a slight amount of damage to the screen, because now it was beyond repair. The person was very honest in saying that he could replace the screen, but since the screen would be unable to lay flat onto the iPad it would just crack again. He had numerous refurbished iPads for sale at a reasonable price. I would highly recommend this place. He could have easily just changed the screen, but instead he was honest in letting us know that it would just crack again. I highly commend his honesty.

Este es uno de los stores que fui en Verizon y la atencion que recibi por Brandon a comparacion de…read moreotros fue exelente. Agradesco el tiempo y la calidad professional y personal para solucion de los inonvenientes que tuve. Recomiendo este store mas que ningun otro y felicito a la compania por el empleado que tiene. Brandon es lo mejor de Verizon!!!

The Verizon store on Pompano worked out great for us. Happy kid happy life…read more They even gave us a case, charger and screen saver.

The best service and price and always have deals last time I bought simple mobile package .read more

This place was the best place I've ever been to get my phones screen repaired. It only cost 90$…read morethat is a really good price and he fixed it right then and there taking about 10 min and that's only cause he was fixing someone else's before mine or I'm sure he would have been done. They are very nice and help you out as they want repeat customers. I recommend 100 percent and will be back. Parking is a little difficult the plaza was busy.

straight rip off they use fake part so that to fix your phon, then it stops working days later so…read morewhen go back they try and get money out you this the second time with two different phones with the I went somewhere else and didnt have anymore problems with both phones ‍