Joe and his crew are incredible. Joe transferred my five lines with an excellent plan. The service…read morewas outstanding. He provided my family with Individual attention and patience. Ten months into my plan, my phone malfunctioned. I texted Joe, and he got back to me right away. He had it sorted out within 20 minutes with my warranty, saving the day. This is the best customer service I've experienced.

Joe is the BEST!…read more This is by far, the best place to come when needing Verizon customer care. Joe & Anthony were friendly, attentive, caring & highly knowledgeable! Did I mention friendly?!?!! Regardless of how far away I may be, this will definitely be my go to from this day forward!

Beyond rude ! When I called to get the status of my phone he hung up on me and then refused to…read moreanswer my calls after that ! Terrible customer service!! Do NOT give this place your business!

they broke my phone I give it to them working perfectly and they repair the back glass and they…read moregived to me with a problem it's was shut down every 2 minutes and they don't give a new phone they only refund the money

Rather disappointed. The items I was shopping for didn't have a price tag or shelf tag. I located a…read morestore employee who had a zebra to give me a price. He was on his phone on a personal call and ""shished" me. He continued on his personal call for another minute. He got off the call and gave me attitude when asking for a price. I asked where some items were in the the store. He pointed in a general direction, said over there and started to walk off. I asked could he provide better directions since where he waved his hands constituted half of the store. He replied go look, you'll find it. As you can imagine, I left!

Literally one person working there, at least on the floor - and he was also working the cash…read moreregister. One person. He couldn't get the theft device off an item, which caused a long delay. Then he started throwing - literally smashing - items we purchased into a container we also purchased. Poorly managed and insufficiently staffed. Not sure how this chain stays in business.

I have used Pronto on three occasions. Once was a few months ago when they fixed the screen in my…read morebroken iPhone. Two weeks they fixed screens on both a broken iPhone & iPad. Yes, I am a klutz! Today, they put a new battery in my iPhone. The guys at the place were helpful and answered all of my questions. Service was fast & reasonable. It took a few hours. Left both there while I got my hair done near by. I have waited a couple of weeks to make sure nothing was wrong with my devices after they were fixed, and yes, both devices are fine! Like new! Would definitely recommend. Have never been there but the same owners also have a location in Hallandale.

Excellent repair...done quickly, properly and at a MUCH better price than the competition. Replaced…read morethe back of a iPhone Xs for $80 compared to $130 from another place.

OMG.... I think I found my favorite store in SoFlo. I have been to this store more than 3 times and…read moreeach time, I have experienced nothing less than a positive, professional store. I went to get my iPhone 6s Plus phone fixed due to some charging issues I was having, and he was able to fix it for $45 or less. After taking my phone to T-Mobile and being told that I would have to buy a new iPhone (which would ultimately cost me $1,000+), I went back to Wireless Tech on a hunch that they may be able to fix the problem. Surprise, they did! On my 2nd visit, I witnessed a transaction between the store manager and a girl who needed to get her phone's camera fixed. He was polite and fixed it within 30 mins. She was shocked, as she was in and out in less than a day (and without having to buy a new phone). On my 3rd visit (6/19/2019), I went back and had them replace the battery in the same phone. Again, I paid about $45 plus tax (not $1,000). On both of these occasions, it only took about 20 minutes to fix. I am giving them 5 Stars because they are an excellent example of what a repair shop should be. Again, if you are looking for a store to get your iPhone fixed, this is the place. Thanks, Wireless Tech!

This is the perfect place to visit if you are having issues with your cellphone or computer. They…read moreoffer a large selection of cellphones and accessories. Chris is very knowledgeable and considerate of your budget. I have been doing business with Wireless Tech for years and have sent others here for assistance. Everyone has been pleased with the recommendations offered and purchases made.

I went in to look qt phones and plans. And was greeted by Rosa. She was so helpful and listened…read morewhen I explained what I needed. She made the whole process so effortless. She truly exhibited excellent customer service, I think this young lady deserves a raise

Love the new faces and the overall experience. Great service and the prices are reasonable. Also…read morenoticed everyone wearing face mask and using hand sanitizer.

This is my favorite store in Broward, unfortunately I use another carrier offered from the company…read moreI work for but for my personal line, I use Boost Mobile. I love their service and this location is great, Gabriel and Angelica help me with everything I need. The store is always clean and presentable, I bought my Bluetooth earphones from here and also my speaker at an affordable price. Also they are dog lovers, sometimes I take my baby with me without a problem. Thank you for providing me great customer support.

Walked in the store on a whim and was pleasantly treated like a family friend with Angelicas help…read more She was, attentive, knowledgeable, and was quick. I am very impressed with her service. I would definitely recommend this store and ask for Angelica. Thanks for your prompt service!!!!