I went back to T-mobile store and got absolutely nothing accomplished! If you're in the market for…read morea hotspot for streaming, please find another company. At this point I wouldn't use them for anything. Their customer service is in some other country also. You get some lady with kids crying in the background. SMH

Este es uno de los stores que fui en Verizon y la atencion que recibi por Brandon a comparacion de…read moreotros fue exelente. Agradesco el tiempo y la calidad professional y personal para solucion de los inonvenientes que tuve. Recomiendo este store mas que ningun otro y felicito a la compania por el empleado que tiene. Brandon es lo mejor de Verizon!!!

The Verizon store on Pompano worked out great for us. Happy kid happy life…read more They even gave us a case, charger and screen saver.

I've been a Boost customer for over 15 yrs. Over those 15 yrs I've rarely taken advantage of phone…read moreupgrades unless the phones lost their ability to hold a charge. Last December I went to the Boost store located at 928 NE 62ND ST, Oakland Park, FL and spoke with Manny about getting a phone upgrade. I wanted the iPhone 13 but they were on back order due to the holidays. Manny showed me a different phone, the Moto RAZR, which he recommended and said it was the phone he had. I did inquire about the split screen and asked if it had any issues. Manny explained that the old model did have issues with the screen at the fold but that the newer model was greatly improved. Not wanting to wait 6-8 weeks for the iPhone I decided to buy the RAZR. All good for about 4 months. About 3 weeks ago a small black spot appeared at the fold, the next day a pinkish line developed upwards from the spot. A few days later the spot grew and the number of vertical lines increased to 3. I went to the Boost store and spoke with Manny, he gave me the contact info for Motorola's warranty department. I contacted them and I was supposed to receive a shipping label to send the phone back to them for repairs; the label never arrived. Within 2 weeks the spot spread across the entire middle of the screen at the fold, about 2 inches thick, and the entire top half of the screen was unresponsive to touch. I went back to the same Boost store on May 26th to talk to the owners who I was told would both be there that day and whose names were Sergio and Ramina. When I arrived I asked the associate if she was the owner, she said she was the manager. I asked to speak with the owner and she said, I'm the manager, how can I help you? I explained my situation in detail and asked what she could do for me. She told me that I had to contact Motorola, I told her I tried but they were not responsive. Because of the issue I was having with the RAZR I told her that I did not want another one, which was what Motorola was going to provide. I explained to her that I've been a customer of Boost for a long time and that I only purchased 2-3 upgrade phones over the years. I asked her if she could honor the same upgrade that I was seeking back in December and that I was willing to pay for another phone at the upgrade price. Keeping in mind that I had already paid $250 for the RAZR, I was willing to pay another $250 for the iPhone 13 which was the same upgrade price. She told me that I was not eligible for another upgrade until 9 months had passed. I then reminded her that her employee, Manny, was the one who recommended and talked me into buying the RAZR, her response was "nobody held a gun to your head". I was extremely surprised and taken aback by her response, that's when I asked when the owner would be available, at which time she said "I am the owner"; for some reason she did not want to disclose this to me initially. I then asked for her name to which she replied, Ramina. I told her that she was providing terrible customer service and then I walked out, went home and called the Boost Customer Complaint department to log the incident while it was fresh on my mind. The store owner was unaware that I had a sister who put a gun to her head and killed herself; regardless, someone in her position as owner/manager should never be telling a customer that "nobody held a gun to your head" and it did strike a nerve with me and caused me to become very anxious. Manny was great and I understood that he was only following protocol when it came to store policy. Ramina, on the other hand, could have been more understanding and done something more to help with my situation, especially since I was offering to eat the $300+ that I spent on the RAZR and accessories; I felt that this was a very reasonable compromise but Ramina said that she "was not going to lose money". Needless to say I will NOT be doing any further business with this store nor with any other Boost store locations that are run by the same owners.

I had an amazing experience at this tech repair store. From the moment I walked in, the staff was…read morefriendly, professional, and clearly knew what they were doing. My phone had a pretty bad issue, and I was worried it would either be expensive or take forever to fix--but they made the whole process quick and stress-free. Victor especially stood out. He was super knowledgeable, explained exactly what was wrong in a way that actually made sense, and made sure I felt comfortable with the repair before moving forward. You can tell he really cares about helping customers rather than just rushing through jobs. The repair itself was done faster than I expected, and my phone came back working perfectly--like nothing ever happened. Pricing was fair, service was top-tier, and the overall vibe of the place was great. I'd 100% recommend this place to anyone who needs phone repairs. If you can, ask for Victor--you won't regret it.

I needed to replace the screen cover for my IPhone 13. I called one place and they said it would…read morebe $39. I called this place and they said $15. It was so nice to have someone answer the phone. I am not crazy about these automated tellers you get when you call a business, so it's nice to have a real person answer. This place is in the western side of the Walmart. This nice lady helped me out and completed the job. My phone case was not in great shape, so I wound up buying a new phone case also for a good price. Apparently this place does all types of tech repairs, not just for phones. And if you want to buy some fresh coffee, they sell it there also. I would recommend this place.

This place was the best place I've ever been to get my phones screen repaired. It only cost 90$…read morethat is a really good price and he fixed it right then and there taking about 10 min and that's only cause he was fixing someone else's before mine or I'm sure he would have been done. They are very nice and help you out as they want repeat customers. I recommend 100 percent and will be back. Parking is a little difficult the plaza was busy.

straight rip off they use fake part so that to fix your phon, then it stops working days later so…read morewhen go back they try and get money out you this the second time with two different phones with the I went somewhere else and didnt have anymore problems with both phones ‍

Customer service needs work. Went to turn in a phone I upgraded online and was told I need to have…read morea box and label which was not sent to me in the first place. The rep didn't even try to help, he just said I need to call the customer service dept and have them send it to me. He could've offered to help since I'm already in the store. But no help was offered. I will not be going back to this location for any purchase or service needs. Due to the lack of willingness to help.

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Is it possible to rate someone ZERO stars? The you g man…read morebehind the counter was the rudest, most self serving person I have met this year. The store was dirty and not well maintained. This is THE WORST metroPCS I have ever been in! Take a close look at the half assed job they did on installing the handicap counter space. My 10 year old could have done a better job. These people are not professional and just don't care. DONT BOTHER coming here.

Very low key one on one. My questions were clearly answered. I was advised about other group…read moresessions if i needed. Very helpful. Thank you

wonderful expert with text advisor! conversations and answer easy to understand and follow.read more